What ZEGOCLOUD does

ZEGOCLOUD is a privately held real-time interaction (RTI) platform provider, incorporated in 2015 and operationally headquartered in Guangzhou, China with a Singapore corporate domicile. The company offers a comprehensive suite of SDKs and APIs enabling application developers to integrate voice, video, chat, live streaming, and AI-powered engagement features across eight platforms (Android, iOS, Web, Flutter, React Native, Windows, macOS, Electron). Its core technology stack is anchored by the Massive Serial Data Network (MSDN), comprising 500+ globally deployed nodes across 212+ countries with intelligent routing algorithms that achieve an average global latency of 300ms and a best record of 79ms. Product offerings span core communication SDKs (Video Call, Voice Call, Live Streaming, In-app Chat), add-on modules (Cloud Recording, AI Effects, Super Board whiteboard, Digital Human avatars, Purio AI Audio Engine), and 20+ pre-built UIKits for accelerated development.

The company operates a product-led growth motion augmented by enterprise field sales, monetizing through a freemium tier (10,000 free minutes on signup) and usage-based pricing that scales from $0.99 per 1,000 audio minutes to $35.99 per 1,000 4K video minutes, with subscription-based MAU pricing for game APIs and customized enterprise contracts. ZEGOCLOUD serves 4,000+ business customers across social apps, gaming, education, telehealth, future of work, e-commerce, fitness, and conversational AI verticals, with named customers including StarMaker, Yalla, and Tamatem. The platform reportedly handles 3+ billion daily call minutes for 500+ million end users annually, and maintains ISO 27001, 27701, 27018, GDPR, and CMMI Level 3 compliance certifications. The company has raised approximately $171.5M across four disclosed funding rounds, with Tencent leading the 2020 round and a $102M round closing in January 2022.

Name

ZEGOCLOUD

Legal name

ZEGOCLOUD

Website

https://zegocloud.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

ZEGOCLOUD is a Singapore-based real-time interaction platform provider offering voice, video, chat, and live streaming SDKs to over 4,000 businesses globally. It serves social, gaming, education, telehealth, e-commerce, and conversational AI developers via usage-based pricing and pre-built UIKits.

Ownership category

akta.pro rank

Product category

Real-Time Communication APIs and SDKs

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Voice Calling (VoIP) Apps (BPAMACAC)

akta.pro secondary industries

Team Messaging & Chat (BPAMAMAA), Community/Group Chat Platforms (BPAMACAH), Interactive/Watch-Party & Social Video Streaming Platforms (MPACAAAM)

Keywords

• Real-time communication SDK
• Video calling API
• Live streaming SDK
• Voice chat platform
• In-app chat API

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Usage-based SDK/API Pricing: Primary revenue stream based on usage minutes consumed. Pricing tiers based on video resolution (Audio, HD, Full HD, 2K, 4K) and participant minutes. Pay-as-you-go model with flexible billing.
2. Game API MAU-based Pricing: For game API usage, pricing is based on Monthly Active Users (MAU) with free tier for up to 100 MAU and paid plans supporting up to 10,000 MAU at $0.12-$0.9/MAU depending on usage volume.
3. Professional Services: One-on-one exclusive support services, solution proposals, industry-specific playbooks, and dedicated team support including requirement analysis, solution design and review, integration support, risk control, and code review.
4. Customized Enterprise Pricing: Customized pricing for enterprise customers with complete product and quotation proposals tailored to specific requirements, often combined with dedicated support and SLA guarantees.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

ZEGOCLOUD is a Real-Time Interaction (RTI) platform that provides software development kits (SDKs) and application programming interfaces (APIs) for embedding real-time voice, video, chat, live streaming, and AI-powered engagement into mobile and web applications. The platform supports cross-platform integration across Android, iOS, Web, Flutter, React Native, Windows, macOS, and Electron, complemented by 20+ pre-built UIKits that accelerate development for social, gaming, education, telehealth, e-commerce, and conversational AI use cases.

Product overview

ZEGOCLOUD is a Real-Time Interaction (RTI) platform offering a comprehensive suite of real-time communication products and industry-specific solutions. The core product portfolio includes Video Call SDK, Voice Call SDK, Live Streaming SDK, In-app Chat API, Cloud Recording, AI Effects, Super Board (interactive whiteboard), Digital Human (AI-generated avatars), Purio AI Audio Engine, and MediaAlgo Playground. The platform is complemented by 20+ pre-built UIKits that enable rapid development with ready-made UI components. ZEGOCLOUD serves industries including Social, Education, Telehealth, Future of Work, Shopping, Fitness, and Conversational AI. The platform supports ultra-low latency (as low as 79ms), 4K/1080P HD video, 99.99% uptime, and operates across 212+ countries with 500+ global nodes.

Differentiator

Problem solved

Functional benefit

Products and services

• Video Call SDK A real-time video call SDK for embedding video communication into applications, supporting HD/4K video, screen sharing, and up to 10,000 participants per session. Built for developers building social, conferencing, education, telehealth, and other video-enabled apps.
• Voice Call SDK Real-time voice chat SDK and API for one-on-one and group voice calls, with low bitrate support (stable at 150 kbps under extreme network conditions) for global applications.
• Live Streaming SDK Live streaming SDK for interactive live experiences supporting over 10 million concurrent viewers, ultra-low latency streaming, and multi-platform broadcasting for social, e-commerce, and entertainment applications.
• In-app Chat API Real-time messaging and signaling API supporting instant messaging, offline messages, media sharing, public channels, and chat features to drive high in-app engagement.
• Cloud Recording Cloud-based recording service for archiving, reviewing, and distributing audio/video streams with single-stream, mixed-stream, and whiteboard recording options.
• AI Effects SDK AI-powered computer vision SDK providing face effects, face filters, face makeup, face slimming, and object segmentation for green screen removal in real-time video applications.
• Super Board SDK Interactive whiteboard SDK enabling real-time collaboration with file transcoding, dynamic PPT support, and whiteboard tools for education and remote work applications.
• Digital Human AI-generated avatar technology for video and live streaming, providing realistic digital humans with face expression synchronization and 3D voice capabilities for immersive metaverse-style experiences.
• Purio AI Audio Engine Real-time AI audio engine that upgrades voice experience with AI-powered noise reduction and audio enhancement for live streaming, audio rooms, and voice call applications.
• MediaAlgo Playground Sandbox product for testing and experimenting with ZEGOCLOUD's audio and video processing algorithms and capabilities.
• UIKits A collection of 20+ pre-built UI component kits enabling rapid app development with ready-made UI for video calls, voice calls, live streaming, live audio rooms, and other RTC scenarios.

Quantifiable outcome

• 30% higher user engagement for leading social apps using tailored industry solutions
• +4 more outcomes

Named customers3 records

Segments9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature12 records

Partnerships

Six partnerships are on record, tiered minor, core and regional.

• VOOHOO liveminorGTM or Marketing Partner · 21 June 2023VOOHOO live partnered with ZEGOCLOUD to help creators monetize their talents. The partnership enabled VOOHOO live to integrate ZEGOCLOUD's real-time interaction capabilities for live streaming features, allowing creators to monetize their content through the platform.
• TamatemcoreStrategic or Co-development Partner · 26 April 2023Tamatem partnered with ZEGOCLOUD to elevate social gaming with voice chat and transform connections in the Arab World. ZEGOCLOUD's solution played a critical role in the rapid development and launch of Wanas gaming platform with seamless voice chat integration and excellent audio quality.
• Sharker TechnologyregionalStrategic or Co-development Partner · 1 March 2023ZEGOCLOUD and Sharker Technology teamed up to revolutionize real-time communication solutions for Southeast Asian businesses. The partnership focused on delivering ZEGOCLOUD's RTC technology to enterprise customers in the Southeast Asian market.
• Development PartnerscoreChannel Partner/ Reseller/ DistributorZEGOCLOUD Development Partners are development services providers that develop applications for their customers using ZEGOCLOUD's products and services. They receive comprehensive technical support, training, and solution consultations.
• Technology PartnerscoreTechnology or IntegrationZEGOCLOUD Technology Partners provide products and solutions that can be integrated with ZEGOCLOUD's products, including ISVs, SaaS and PaaS providers, and various cloud services providers. They gain access to new technology and use case solutions.
• Reseller PartnerscoreChannel Partner/ Reseller/ DistributorZEGOCLOUD Reseller Partners are companies that resell ZEGOCLOUD products or services to their customers as part of their solutions or portfolio of offerings. They receive go-to-market resources and marketing support.

Scale indicators21 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Plivo: Plivo provides voice, video, and SMS APIs/SDKs for developers and enterprises with usage-based pricing. It competes with ZEGOCLOUD in the SMB and mid-market voice/video API segment.
• Agora: Agora is the closest direct competitor, offering real-time voice, video, and messaging SDKs/APIs for app developers with a similar global infrastructure play. Both companies target social, gaming, education, and live streaming use cases with usage-based pricing.
• Daily.co: Daily.co provides real-time video and audio APIs/SDKs with a developer-first PLG motion closely paralleling ZEGOCLOUD's self-serve model. Both target embedded video in consumer and enterprise apps with usage-based pricing.
• 100ms: 100ms provides live video, audio, and chat infrastructure SDKs targeting live audio rooms, video conferencing, and live streaming — overlapping directly with ZEGOCLOUD's Live Audio Room Kit and live streaming products.
• GetStream: GetStream offers chat, video, and activity feed APIs/SDKs for app developers with a similar PLG, pay-as-you-go model. It overlaps with ZEGOCLOUD's In-app Chat and Video Call products, particularly for social and community applications.

Broad incumbents

• Twilio: Twilio's Programmable Video and Voice APIs compete with ZEGOCLOUD's core SDK offerings, but Twilio operates a much broader CPaaS portfolio (SMS, email, Verify, Segment) and is significantly larger. It represents a generalized incumbent benchmark for enterprise RTC procurement.
• Vonage (Ericsson): Vonage Communications Platform offers video, voice, messaging, and SMS APIs serving a similar customer base. Now part of Ericsson, it competes as a broader CPaaS incumbent against ZEGOCLOUD's specialized RTC stack.
• Tencent Cloud TRTC: Tencent is both a ZEGOCLOUD investor (lead of 2020 round) and a competitor via Tencent Real-Time Communication (TRTC). TRTC is a broader cloud suite offering video, voice, and IM APIs with strong Asia-Pacific distribution that competes head-on with ZEGOCLOUD's regional strengths.
• AWS Chime SDK: Amazon Chime SDK provides real-time voice, video, and messaging building blocks embedded within the AWS ecosystem. It competes with ZEGOCLOUD primarily for enterprise and cloud-native workloads where AWS procurement is decisive.
• Sinch: Sinch is a global CPaaS provider offering messaging, voice, and video APIs. It overlaps with ZEGOCLOUD's voice and chat products, particularly in conversational messaging and enterprise communications.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/ZEGOCLOUD

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZEGOCLOUD