Agora.io
Agora.io provides voice, video, live streaming, and conversational AI SDKs through its proprietary SD-RTN network. The platform serves 3,946 active customers across 200+ countries, processing 80 billion minutes monthly for developers and enterprises in social, education, healthcare, and live commerce.
- Company typePublic
- Founded2013
- HeadquartersSanta Clara, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Agora.io does
Agora, Inc. is a publicly traded (NASDAQ: API) real-time engagement platform provider founded in 2013 by Tony Zhao and headquartered in Santa Clara, California. The company sells developer-facing SDKs and APIs for embedding voice, video, interactive live streaming, broadcast streaming, chat, and signaling into mobile, web, and desktop applications. Its core technical asset is the proprietary Software-Defined Real-Time Network (SD-RTN™), which it claims delivers sub-200ms latency across 200+ countries and processes approximately 80 billion minutes of voice and video communication monthly. The platform is offered across more than 10 SDKs (iOS, Android, Web, Windows, macOS, Unity, Flutter, React Native, Unreal, Electron) and is embedded in 3+ billion cumulative devices, supplemented by developer tools such as the open-source TEN multimodal AI framework, the no-code App Builder, and the low-code Flexible Classroom product.
Agora operates an API-first, product-led growth model with a freemium tier of 10,000 free minutes for self-serve developer acquisition and an enterprise direct-sales motion for larger deployments. The company serves approximately 3,946 active customers across verticals including social and entertainment, education, telehealth, gaming and metaverse, live shopping and e-commerce, iGaming, IoT, and conversational AI. Pricing is primarily usage-based (per-minute), with annual enterprise contracts and volume commitments for larger customers, supplemented by tiered support plans and professional services. Named customers include Whatnot, The Sandbox, Education First, TalkSpace, HTC Vive, Vimeo, Unity, Gabb, KUMU, Agnes AI, and others; Q1 2026 dollar-based net retention is reported at 99%.
The company's strategic focus has shifted toward conversational AI. It launched its Conversational AI Engine in March 2025, Agent Studio (a no-code platform for voice AI agents) in May 2026, and a suite of Conversational AI Agent Solutions for customer service and sales/marketing in March 2026. Agora has built a deep integration stack with multiple AI technology providers — OpenAI (Realtime API), Murf AI (TTS), MiniMax (multimodal AI and TTS), Akool (streaming avatars), and Sentino (physical AI companions) — positioning itself as the real-time delivery and orchestration layer between third-party AI models and production-grade applications. Following FY2024 net losses of $42.7M, Agora returned to profitability with $9.5M of FY2025 net income and has reported six consecutive quarters of GAAP profitability as of Q1 2026. The company maintains $374M in cash and liquidity (Q3 2025), holds enterprise compliance certifications including ISO 27001/27017/27018/27701, SOC 2 (audited by EY), HIPAA, GDPR, and CCPA, and is currently trading at a 0.58x EV/Sales multiple that reflects market skepticism on growth re-acceleration.
Agora.io firmographics
Firmographics- Name
- Agora.io
- Legal name
- Agora, Inc.
- Website
- https://agora.io
- Company type
- Public
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Agora.io provides voice, video, live streaming, and conversational AI SDKs through its proprietary SD-RTN network. The platform serves 3,946 active customers across 200+ countries, processing 80 billion minutes monthly for developers and enterprises in social, education, healthcare, and live commerce.
- Ownership category
- akta.pro rank
Agora.io industry classification
Industry- Product category
- Real-Time Communication Platform / Communications Platform as a Service (CPaaS)
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Software Publishers (513210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industries
- Event Streaming & Pub/Sub Platforms (HDAEAIAD), Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA), Live Audio Q&A, Coaching & Mentorship Platforms (MPACAEAI)
Keywords
Where Agora.io is headquartered
LocationHeadquarters
- HQ city
- Santa Clara
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Agora.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Usage-based API pricing: Primary revenue model based on minutes of communication processed through the platform, with consumption-based billing that scales with customer usage
- Support Plans: Tiered support plans offering different levels of service, SLAs, and customer support for enterprise customers
- Professional Services: Implementation and customization services for enterprise deployments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free tier with 10,000 minutes |
| Usage-based | Pay-as-you-go | Usage-based pricing for production |
| Subscription | Annual | Enterprise custom pricing |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels10 records
Agora.io product offering
Product offeringCore offering
Agora.io provides a real-time engagement platform-as-a-service delivered through SDKs and APIs that enable developers and enterprises to embed HD interactive broadcast, voice, and video calling into mobile and web applications. The platform runs on a proprietary Software-Defined Real-Time Network (SD-RTN) spanning 200+ countries and has expanded to include a Conversational AI Engine, Agent Studio, and other AI-powered voice agent capabilities for building real-time conversational AI applications.
Product overview
Agora.io is a Real-Time Engagement Platform providing a comprehensive suite of APIs and SDKs for embedding real-time voice, video, and conversational AI into applications. The platform operates on a Software-Defined Real-Time Network (SD-RTN) delivering sub-200ms global latency. The core product portfolio includes: (1) Communication SDKs - Video Calling, Voice Calling, Interactive Live Streaming, Broadcast Streaming, and Chat for real-time human-to-human and human-to-AI communication; (2) Conversational AI solutions - Conversational AI Engine (Beta), Convo AI Device Kit, and OpenAI Realtime API integration for building voice AI agents; (3) Add-on modules - Interactive Whiteboard, Signaling, IoT SDK, 3D Spatial Audio, Media Services, Agora Analytics, AI Noise Suppression, Real-Time Speech to Text, Real-Time Translation, Recording, and Extensions Marketplace; (4) Developer tools - TEN Framework (open-source multimodal AI), App Builder (no-code), and Flexible Classroom (low-code); (5) Solutions - Telehealth, Education, Live Shopping, Gaming, Social, Media & Entertainment, Metaverse, iGaming, and Future of Work verticals. The platform serves 80 billion minutes of communication monthly across 200+ countries with 450,000 developers and 3+ billion deployed devices.
Differentiator
Problem solved
Functional benefit
Brands
- SD-RTN: Software-Defined Real-Time Network - Agora's proprietary global network infrastructure for real-time data transmission
- Agent Studio
- Conversational AI Engine
- TEN Framework
Products and services
- Conversational AI Engine Real-time conversational AI platform for building voice AI agents with any LLM integration, supporting interruption handling, noise suppression, and natural conversation flow with sub-200ms latency. Launched March 2025.
- Video Calling
Quantifiable outcome
- 30% increase in session length
- +7 more outcomes
Companies that use Agora.io
Customer profileNamed customers15 records
Segments9 records
Ideal customer profiles2 records
Agora.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature10 records
Agora.io partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor, flagship and core.
- thymiaminorIntegration of clinically validated voice analysis technology into Agora's real-time engagement infrastructure. Enables detection of mental and physical health indicators including depression, anxiety, stress, and cardiovascular risk from 15 seconds of speech. Targets healthcare, automotive, workplace wellness, and education sectors.
- Murf AIflagshipIntegration of Murf AI's text-to-speech technology into the Agora Conversational AI Engine. Delivers 130ms time-to-first-audio, broad multilingual coverage, and data residency across 11 global geographies. Enables real-time conversational AI for contact centers, virtual assistants, and large-scale deployments.
- FPTcoreStrategic partnership to expand AI adoption across Southeast Asia's banking and financial services sector. Combines Agora's real-time engagement and conversational AI with FPT's regional enterprise integration expertise. FPT's solutions are deployed by 40+ banks with measurable impact including 58%+ call handling capacity increase.
- SentinocoreAI Agent Platform for Physical AI combining Agora's Conversational AI Engine with Sentino's agent personas and companion features. Platform includes Agent 'OS' for inner thoughts, AI Diary, Diary Illustration, and Music Diary capabilities to build emotionally engaging AI companions with memory, emotion, and multimodal expression.
- MiniMaxcoreExpanded strategic partnership integrating MiniMax's text-to-speech technology and multimodal AI models with Agora's Conversational AI Engine and global delivery network spanning 200+ countries. Targets AI companions, customer service agents, interactive education, and multimodal AI applications requiring voice-vision synchronization.
- Agnes AIcoreAgora Chat powers Agnes AI's AI Group Chat and multi-agent collaboration system using ultra-low-latency SDRTN® technology. Agnes AI has grown to 3M registered users and 200K+ DAU since July 2025 launch, targeting 1M DAU by Q1 2026 and 5M by year-end 2026.
- ExotelflagshipIntegration with Exotel's AgentStream platform to deliver real-time AI voice bots across PSTN and IP channels. Targets enterprise customers in India and Middle East with goal of 50-100 million AI-led voice interactions annually, automating routine queries and reducing operational costs.
- OracleminorCo-sponsored CEE 2024 (Connect, Engage, Entertain) event showcasing conversational AI and OpenAI Realtime API transformations.
- OpenAIflagshipAgora OpenAI Realtime API product integration enabling developers to build real-time voice AI applications using OpenAI's technology through Agora's infrastructure.
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
Agora.io competitors and assessment
Company assessmentDirect peers
- Twilio: Twilio is the dominant communications platform-as-a-service (CPaaS) provider offering programmable voice, video, and messaging APIs. It directly competes with Agora across voice/video SDKs and is increasingly competing in conversational AI, with comparable SDK-based distribution and developer-first GTM.
- Vonage (Ericsson): Vonage Communications Platform offers programmable voice, video, SMS, and messaging APIs, now backed by Ericsson. It competes head-to-head with Agora in CPaaS for developers and enterprises building real-time communication into applications, with overlapping API-based product surface.
- Sinch: Sinch provides a CPaaS platform for messaging, voice, and video communications serving enterprises globally. It is a directly comparable CPaaS peer with similar API-first developer tooling and overlap in conversational AI and customer engagement use cases.
- Bandwidth Inc. Bandwidth provides communications platform APIs for voice, messaging, and 911 services targeting enterprises and CPaaS resellers. It overlaps with Agora's voice/video real-time engagement offering, particularly for enterprise and contact center workloads.
- PubNub: PubNub offers real-time infrastructure APIs including chat, presence, signaling, and push notifications, with comparable SDK distribution to Agora. Both target developers building interactive real-time features in apps, with overlapping use cases in chat and live engagement.
- Daily.co: Daily.co provides real-time video and audio APIs powered by a global WebRTC infrastructure, directly comparable to Agora's SD-RTN-based video calling and live streaming products. It targets similar developers building video-first applications.
- GetStream: GetStream provides APIs for chat, activity feeds, and video calling, serving social and engagement use cases with developer-first tooling. It competes with Agora's Chat, Signaling, and Video Calling SDKs in social and live-streaming apps.
Broad incumbents
- Zoom Video Communications: Zoom offers Video SDK and a broad communications platform serving enterprises globally. While primarily known for meetings, its Video SDK product overlaps with Agora's core offerings, and it competes for enterprise real-time engagement workloads.
- Amazon Chime SDK: Amazon Chime SDK provides real-time voice, video, and messaging APIs as part of AWS, directly overlapping Agora's SDK products. As a hyperscaler offering bundled with cloud infrastructure, it competes on price and distribution at the platform layer.
- Microsoft Azure Communication Services: Microsoft Azure Communication Services offers voice, video, chat, and SMS APIs integrated with the Azure cloud and Microsoft Teams ecosystem. It is a broad incumbent directly competing with Agora for enterprise real-time engagement workloads on Azure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Agora.io social profiles
Digital presenceAgora.io compliance and trust
Trust signalCompliance8 records
Agora.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
Agora.io leadership team
Management profileNumber of profiles
Profiles8 records
Agora.io subsidiaries and ownership
Company hierarchySubsidiaries1 record
Agora.io funding detail
Funding detailFunding overview
Funding rounds7 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Agora.io M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Agora.io
What does Agora.io do?
Agora.io provides a real-time engagement platform-as-a-service delivered through SDKs and APIs that enable developers and enterprises to embed HD interactive broadcast, voice, and video calling into mobile and web applications. The platform runs on a proprietary Software-Defined Real-Time Network (SD-RTN) spanning 200+ countries and has expanded to include a Conversational AI Engine, Agent Studio, and other AI-powered voice agent capabilities for building real-time conversational AI applications.
Is Agora.io a public or private company?
Agora.io is a public company. It is classified as public and is currently operating.
When was Agora.io founded?
Agora.io was founded in 2013. It employs 501 to 1,000 people.
Where is Agora.io based?
Agora.io is headquartered in Santa Clara, United States, in the North America region.
How does Agora.io make money?
Three revenue lines are on record. Usage-based API pricing is the primary driver. The others are support Plans and professional Services.
Who are Agora.io's main competitors?
Direct peers on record are Twilio, Vonage (Ericsson), Sinch, Bandwidth Inc., PubNub, Daily.co and GetStream. Broad incumbents are Zoom Video Communications, Amazon Chime SDK and Microsoft Azure Communication Services.
Does Agora.io have an API?
Yes. Agora offers comprehensive real-time engagement APIs including Video Calling, Voice Calling, Interactive Live Streaming, Chat, Signaling, and Conversational AI Engine. The platform supports multiple SDKs across Android, iOS/macOS, Windows, Web, Electron, Flutter, React Native, Unity, and Unreal. Developers can build real-time communication features using code samples in multiple programming languages including Java, Swift, C++, JavaScript/TypeScript, C#, and Dart. Developer documentation is at docs.agora.io/en.
What industry is Agora.io in?
Agora.io's product category is Real-Time Communication Platform / Communications Platform as a Service (CPaaS). Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of HDAEAIAD, Event Streaming & Pub/Sub Platforms. Its NAICS code is 541511 and its SIC code is 7370.