Lyve Global

What Lyve Global does

Lyve Global is a UAE-headquartered B2B SaaS company that operates an integrated order-to-payment-to-delivery platform for restaurants, retailers, ecommerce businesses, and logistics operators. Founded in 2016 (previously branded as One Click Delivery Services) and headquartered in Abu Dhabi with offices in Dubai, Riyadh, Cairo, Muscat, and a US entity in Delaware, the company reports operations across 22 countries. Its product suite is organized into four pillars: Lyve Order (online ordering, QR menus, dine-in/pickup, branded websites and apps, loyalty, and order management with commission-free positioning against 20-35% aggregator fees), Lyve Manage (cloud-based delivery and workforce management featuring AI-driven route optimization, automated dispatch, order clubbing, geofencing, and SLA monitoring), Lyve Pay (merchant payments with multiple payment methods, fraud management, and real-time currency conversion), and Lyve Go (logistics and fulfillment services operated through the majority-owned brands Jeebly in the UAE and Shopini World globally). The platform is built on cloud infrastructure with documented open APIs and 40+ pre-built integrations across POS, payments, last-mile delivery, messaging, and ecommerce.

Lyve generates revenue through a hybrid model spanning SaaS subscriptions (Essentials and Pro plans for Lyve Order), usage-based delivery and logistics fees (Lyve Go), transaction-based payment processing fees (Lyve Pay), and partner program revenue (Silver/Gold/Diamond resellers plus referral and marketplace partners). GTM combines self-serve onboarding with region-specific direct field sales in UAE, KSA, Egypt, Oman, and the US, a structured three-tier partner program, and content-driven demand generation including the Lyve Talks podcast. The company serves 14,000+ live stores and monitors 30,000+ drivers across the delivery management platform, with 500M+ engagements processed to date, and lists enterprise customers including KFC, Pizza Hut, Domino's, Taco Bell, Subway, Burger King, Jollibee, Herfy, Mumzworld, Talabat, Zomato, Instashop, and UPS. Lyve has raised approximately $90M in disclosed funding (notable rounds in 2018, 2020, and 2022 from MEVP, Savola, Olayan Group, Jabbar Internet Group, March Holding, and OFC), is part of the ADIO innovation program, and has announced a $150 million international acquisition plan under which it acquired Jeebly and Shopini World in 2022.

Name

Lyve Global

Legal name

One Click Technology Ltd.

Website

https://lyveglobal.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Lyve Global is a UAE-based B2B SaaS platform that digitizes the full order-to-payment-to-delivery value chain for restaurants, retailers, and logistics operators, operating in 22 countries with 14,000+ live stores, 30,000+ monitored drivers, and four core products: Lyve Order, Lyve Manage, Lyve Pay, and Lyve Go.

Ownership category

akta.pro rank

Product category

Delivery Management SaaS

NAICS

Custom Computer Programming Services (541511), Couriers and Express Delivery Services (492110), Support Activities for Transportation (488)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Foodservice Supplier Last-Mile (B2B to Restaurants) (TLAAAHAJ)

akta.pro secondary industry

Wholesale-to-Business Online Ordering (B2B Food E-Commerce) (AFAIAMAD)

Keywords

• Delivery management software
• Online ordering platform
• Restaurant POS system
• Payment processing solutions
• Logistics SaaS platform

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription (Lyve Order, Manage, Pay): Lyve Order is offered in Essentials and Pro plans. The Pro plan includes a branded iOS and Android app and optional add-ons (custom website, integrated on-demand delivery). The commission-free model allows restaurants to avoid per-order aggregator commissions. Revenue is generated through recurring platform/subscription fees and optional add-on services.
2. Delivery & Logistics Fees (Lyve Go): Lyve Go charges businesses for delivery and logistics services including same-day, next-day, and scheduled deliveries, cross-border shipping, and reverse logistics. Fees are based on delivery type, distance, and SLA requirements. Jeebly (UAE) and Shopini (global) operate as Lyve's logistics delivery brands.
3. Payment Processing (Lyve Pay): Lyve Pay processes online, electronic, and cash payments for merchants, generating revenue through payment processing fees, transaction fees, and currency conversion charges. Supports COD and CCOD collection with cash management features for drivers and couriers.
4. Partner Program Revenue: Resellers (Gold tier) earn overriding commission or margin on Lyve solution sales. Marketplace Partners receive revenue share from complementary apps integrated with Lyve. Referral Partners earn commission in Lyve credits for closed leads.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

Lyve Global operates an integrated B2B SaaS platform that digitizes the full order-to-payment-to-delivery value chain for businesses across MENA and other markets. The platform is organized around four pillars — Lyve Order (online ordering, QR menus, branded apps), Lyve Manage (delivery management, workforce management, restaurant POS), Lyve Pay (payment processing), and Lyve Go (logistics, cross-border delivery, reverse logistics) — supported by acquired brands Jeebly (UAE last-mile delivery) and Shopini (global cross-border logistics).

Product overview

Lyve Global is an ecosystem of integrated B2B SaaS solutions that cover every touchpoint in the order-to-delivery value chain. The platform is organized around four core pillars: Lyve Order (sales and order management), Lyve Manage (delivery and workforce operations), Lyve Pay (payment processing), and Lyve Go (logistics and fulfillment). The ecosystem includes acquired brands Jeebly (last-mile delivery in UAE) and Shopini (cross-border logistics globally). The company operates in 22 countries with over 500 million engagements processed, serving restaurants, retail, ecommerce, and logistics companies with both cloud-based platform solutions and operational services.

Differentiator

Problem solved

Functional benefit

Brands

• Lyve Order: Sales and order generation platform for restaurants and retail, enabling online ordering, dine-in/pickup solutions, and order management.
• Lyve Manage
• Lyve Pay
• Lyve Go
• Jeebly
• Shopini

Products and services

• Lyve Order
• Lyve Manage
• Lyve Pay
• Lyve Go Logistics and delivery solutions covering ecommerce fulfillment, cross-border delivery, forward and reverse logistics, and on-demand last-mile delivery powered by AI-driven technology. Operates via the Jeebly UAE last-mile fleet and Shopini global cross-border network.
• Jeebly (UAE Last-Mile Delivery) UAE-based last-mile delivery service offering same-day and next-day delivery, reverse logistics, and cross-border logistics powered by AI, operating as Lyve's UAE last-mile delivery brand after acquisition in July 2022.
• Shopini (Global Cross-Border Logistics) Cross-border eCommerce logistics solution enabling customers to shop from the US and UK and receive deliveries worldwide through warehouse consolidation and reshipping services, acquired by Lyve Global in September 2022.

Quantifiable outcome

• 500M+ orders/engagements processed on the platform
• +9 more outcomes

Named customers20 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration49 records

AI capability14 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Shopini WorldcoreStrategic or Co-development Partner · 13 September 2022Lyve acquired a majority stake in Shopini World, a cross-border eCommerce logistics provider operating in multiple countries. The acquisition is part of Lyve's $150 million investment plan for international acquisitions, aiming to enhance operational efficiencies and expand market reach. Shopini enables customers to shop in the US and UK and receive deliveries anywhere in the world.
• JeeblycoreStrategic or Co-development Partner · 5 July 2022Lyve acquired a majority stake in Jeebly, a UAE-based last mile delivery provider, as part of its strategy to expand and strengthen market reach. The acquisition accelerates Jeebly's growth and operational capabilities across the GCC while continuing Lyve's expansion in digital logistics solutions. Jeebly now operates as Lyve's UAE last-mile delivery brand (Jeebly).
• ADIO (Abu Dhabi Investment Office)coreStrategic or Co-development Partner · 1 January 2021Lyve joined ADIO's innovation program in 2021 as part of Abu Dhabi's efforts to develop the capital's tech ecosystem. ADIO supports innovative companies through funding, mentorship, and ecosystem resources. This partnership aligns with Lyve's headquarters in Abu Dhabi and its trajectory as a UAE-born global tech company.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• iiko: International restaurant management SaaS covering POS, KDS, inventory, and delivery; competes with Lyve Manage's restaurant modules across emerging markets.
• Foodics: Saudi Arabia-based restaurant POS and F&B management SaaS covering online ordering, inventory, workforce, and delivery integrations; the closest MENA-native horizontal competitor to Lyve Order and Lyve Manage.
• Deliverect: Restaurant ordering integration platform connecting POS systems to delivery marketplaces; directly overlaps with Lyve Order's aggregator-replacement value proposition, though narrower in scope than Lyve's full stack.
• Otter (by Uber): Delivery operations and order aggregation platform owned by Uber; directly competes with Lyve Manage's delivery-management functionality for multi-location restaurant and retail operators.
• LogiNext: Delivery and logistics management SaaS offering route optimization, real-time tracking, and dispatch - Lyve's CRO Shobhit Elhance was previously VP at LogiNext; core product overlaps with Lyve Manage.
• Locus: Last-mile delivery optimization platform serving enterprise 3PLs, retailers, and restaurants; competes head-on with Lyve Manage's routing, dispatch, and SLA-monitoring modules.
• Shadowfax: India-based last-mile delivery logistics platform serving D2C, e-commerce, and food; similar operational model to Jeebly and competes in the same delivery-management software category as Lyve Manage.

Emerging players

• Grubtech: MENA-based restaurant operations SaaS offering online ordering, kitchen management, and delivery integration; emerging competitor focused on cloud-kitchen and QSR verticals where Lyve is also strong.
• Tookan (Jungleworks): Delivery management and dispatch SaaS used by SMBs and mid-market operators; lighter-weight competitor to Lyve Manage's enterprise delivery-management stack.

Broad incumbents

• Careem (Uber): MENA super-app offering food, courier, and on-demand delivery; broad incumbent competing with Lyve Go on consumer-facing delivery and adjacent to Lyve Order/Manage on merchant relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/lyveglobal
• Facebookfacebook.com/lyveglobal
• LinkedInlinkedin.com/company/lyveglobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lyve Global