UrgentIQ
UrgentIQ is a New York-based medtech company that provides an AI-native electronic health record and practice management platform purpose-built for US urgent care centers, integrating patient engagement, clinical documentation, billing, and revenue cycle management into a single subscription SaaS offering.
- Company typePrivate
- Founded2022
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What UrgentIQ does
UrgentIQ is a New York-headquartered, Delaware-incorporated medtech company that builds an AI-native Electronic Health Record (EHR) and practice management platform purpose-built for urgent care centers in the United States. The unified platform comprises four integrated modules: Patient Engagement (front-office intake with real-time insurance verification, OCR, online scheduling, SMS messaging, and digital check-in), Electronic Medical Record (SOAP-method charting, voice dictation, AI decision support, computer-assisted coding, and AI-assisted discharge instructions), Practice Management (text-to-pay, centralized A/R, denial management, integrated clearinghouse, automated eRemittance, and an AI-powered claim scrubber), and outsourced Revenue Cycle Management services. The company holds HIPAA and EPCS certifications and integrates with clearinghouse, eRemittance, e-fax, and third-party payment processors. In November 2025, UrgentIQ announced a partnership with Matic (formerly Scribematic) to embed third-party AI technology across the care-to-collection lifecycle.
Underlying technology combines proprietary AI features with third-party AI integrations, supporting text, audio, and structured data modalities. Key technical components include OCR-based document capture, AI decision support algorithms, voice-enabled documentation, computer-assisted coding, AI-powered chart review, automated claim scrubbing, and queue-based smart scheduling. The November 2025 Matic partnership indicates a strategic decision to source significant AI capability externally rather than build entirely in-house.
UrgentIQ's business model combines SaaS subscription (custom-priced based on users, features, and scale, with annual billing as the default cadence), managed RCM services with transactional fees (3% + $0.30 credit card processing, $0.25 + postage paper statements, $75/provider/month credentialing, $200 recredentialing, $300 new enrollment), and professional services for implementation and onboarding. Go-to-market is direct enterprise field sales targeting independent urgent care operators and small chains, with demand generation driven by website demo requests, the IQ Boost educational blog, LinkedIn presence, customer testimonials, and an interactive ROI calculator. The company has raised approximately $8.7M across two SEC Rule 506(b) exempt offerings (2023 and 2025) and currently operates with 1-10 employees.
UrgentIQ firmographics
Firmographics- Name
- UrgentIQ
- Legal name
- UrgentIQ Inc.
- Website
- https://urgentiq.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UrgentIQ is a New York-based medtech company that provides an AI-native electronic health record and practice management platform purpose-built for US urgent care centers, integrating patient engagement, clinical documentation, billing, and revenue cycle management into a single subscription SaaS offering.
- Ownership category
- akta.pro rank
UrgentIQ industry classification
Industry- Product category
- Urgent Care EHR / Medical Practice Software
- NAICS
- Software Publishers (513210), Software Publishers (5132), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Acute Care & Hospital EHRs (HLACAAAA)
- akta.pro secondary industry
- Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)
Keywords
Where UrgentIQ is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
UrgentIQ business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- EHR Software Subscription: SaaS-based electronic health record software sold as subscription to urgent care centers. Pricing is flexible based on number of users, features required, and scale of operations. Monthly or annual billing with transparent pricing and no hidden fees.
- Revenue Cycle Management (RCM) Services: Comprehensive RCM services including claims submission, insurance A/R follow-up, payment posting, denial management, and reporting. Additional fees for credentialing maintenance, recredentialing, and new enrollment.
- Professional Services: Implementation, training, and onboarding services provided during customer transition. Data migration, system configuration, and ongoing support included in onboarding.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom pricing based on practice size and feature requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
UrgentIQ product offering
Product offeringCore offering
UrgentIQ sells an AI-native Electronic Medical Record (EMR/EHR) operating system purpose-built for urgent care centers. The platform combines patient engagement, AI-powered clinical documentation, practice management, and revenue cycle management (RCM) into a single SaaS solution. It is sold via subscription with add-on RCM services, targeting freestanding urgent care clinics and urgent care chains.
Product overview
UrgentIQ is an AI-native operating system for urgent care centers, consisting of a unified EHR platform with integrated modules for Patient Engagement, Electronic Medical Record (EMR), Practice Management, and Revenue Cycle Management (RCM) Services. The core UrgentIQ EHR Platform serves as the foundation, with modular components addressing specific workflows: the Patient Engagement Module handles front-office intake and scheduling, the EMR Module provides AI-powered clinical documentation and decision support, the Practice Management Module manages billing and analytics, and the RCM Services module offers outsourced revenue cycle management. The company also operates IQ Boost, an educational content resource for the urgent care industry.
Differentiator
Problem solved
Functional benefit
Products and services
- UrgentIQ EHR Platform
Quantifiable outcome
- 8+ more patients per day
- +2 more outcomes
Companies that use UrgentIQ
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
UrgentIQ technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability6 records
Feature14 records
UrgentIQ partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MaticcoreMatic, formerly known as Scribematic, expanded its healthcare automation platform and integrated its AI technology into UrgentIQ's EHR system. The partnership aims to improve clinical documentation, coding accuracy, and revenue cycle management by embedding Matic's AI across the care-to-collection lifecycle. Matic also launched Codematic, extending its automation to include medical coding and revenue cycle management services.
Scale indicators2 records
Recent moves5 records
Expansion highlights2 records
UrgentIQ competitors and assessment
Company assessmentDirect peers
- Experity: The dominant EHR and practice management vendor built specifically for urgent care centers (formed by the merger of DocuTAP and Practice Velocity). It is the most direct competitor to UrgentIQ's vertical focus and target buyer, and competes head-to-head on urgent care workflows, patient engagement, and RCM.
- Tebra: Cloud-based EHR and practice management platform (formed by the merger of Kareo and PatientPop) serving small and mid-sized ambulatory practices, including urgent care. Overlaps with UrgentIQ on subscription SaaS delivery, integrated billing, and patient engagement features.
- DrChrono (EverHealth): Cloud-native, mobile-first ambulatory EHR with integrated practice management and medical billing. Targets independent practices with a modern SaaS architecture similar to UrgentIQ's positioning and competes for similar small-to-mid ambulatory customers.
- Practice Fusion: Cloud-based ambulatory EHR (now part of Veradigm/Allscripts) targeted at independent practices, with a similar modern SaaS go-to-market. Competes with UrgentIQ for small practice EHR adoption and integrated e-prescribing workflows.
Broad incumbents
- athenahealth: Large, established cloud-based EHR and RCM platform serving a broad range of ambulatory specialties. Competes with UrgentIQ for urgent care and primary care buyers, but at much greater scale and with a wider portfolio of capabilities beyond urgent care specialization.
- eClinicalWorks: One of the largest ambulatory EHR vendors in the US, serving small and mid-sized practices including urgent care centers. Overlaps with UrgentIQ on EHR, practice management, and patient engagement but does not specialize in urgent care workflows.
- NextGen Healthcare: Ambulatory EHR and practice management vendor serving specialty and primary care practices. Competes with UrgentIQ for ambulatory buyers and overlaps on integrated EHR + RCM offerings, though NextGen serves a broader set of specialties.
- Greenway Health: Ambulatory EHR and practice management vendor serving small to mid-sized practices across multiple specialties. Competes with UrgentIQ on subscription EHR, billing, and patient engagement, particularly for ambulatory groups that include urgent care.
Emerging players
- Suki AI: AI-powered clinical documentation and voice assistant for clinicians, increasingly integrated with major EHRs. Overlaps with UrgentIQ's AI documentation and voice dictation capabilities and could either partner or compete for the same urgent care workflow budget.
- Waystar: Cloud-based revenue cycle management platform serving ambulatory and acute care providers. Overlaps with UrgentIQ's RCM services and clearinghouse integration value proposition, and is a potential RCM partner or competitor for outsourced billing buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
UrgentIQ social profiles
Digital presenceUrgentIQ compliance and trust
Trust signalCompliance2 records
UrgentIQ financial estimates
Financial estimateRevenue estimate
Valuation estimate
UrgentIQ leadership team
Management profileNumber of profiles
Profiles3 records
UrgentIQ funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UrgentIQ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UrgentIQ
What does UrgentIQ do?
UrgentIQ sells an AI-native Electronic Medical Record (EMR/EHR) operating system purpose-built for urgent care centers. The platform combines patient engagement, AI-powered clinical documentation, practice management, and revenue cycle management (RCM) into a single SaaS solution. It is sold via subscription with add-on RCM services, targeting freestanding urgent care clinics and urgent care chains.
Is UrgentIQ a public or private company?
UrgentIQ is a private company. It is classified as venture growth investor backed and is currently operating.
When was UrgentIQ founded?
UrgentIQ was founded in 2022. It employs 11 to 50 people.
Where is UrgentIQ based?
UrgentIQ is headquartered in New York, United States, in the North America region.
How does UrgentIQ make money?
Three revenue lines are on record. EHR Software Subscription is the primary driver. The others are revenue Cycle Management (RCM) Services and professional Services.
Who are UrgentIQ's main competitors?
Direct peers on record are Experity, Tebra, DrChrono (EverHealth) and Practice Fusion. Broad incumbents are athenahealth, eClinicalWorks, NextGen Healthcare and Greenway Health. Emerging players are Suki AI and Waystar.
Does UrgentIQ have an API?
No public API is recorded for UrgentIQ.
What industry is UrgentIQ in?
UrgentIQ's product category is Urgent Care EHR / Medical Practice Software. Its primary akta.pro industry code is HLACAAAA, Acute Care & Hospital EHRs, with a secondary code of HLACAEAO, Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach). Its NAICS code is 513210 and its SIC code is 7372.