Best In Class MD
Best In Class MD (BICMD) is a private telehealth platform founded in 2020 that connects patients, employers, insurers, and workers' compensation claims professionals with a curated network of 550+ top-tier, fellowship-trained physicians for independent expert medical opinions and consultations across 81 subspecialties.
- Company typePrivate
- Founded2020
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Best In Class MD does
Best In Class MD (BICMD), founded in 2020 and headquartered in New York City, operates a telehealth platform that connects patients, employers, insurers, third-party administrators, and claims professionals with a curated network of 550+ board-certified, fellowship-trained physicians across 81 subspecialties and 49 U.S. states. The company was founded by two practicing orthopedic surgeons from Hospital for Special Surgery — Dr. Benedict Nwachukwu and Dr. Riley Williams III — to address what they characterized as a lack of credential transparency in the expert medical opinion (EMO) market. Core services include asynchronous Medical Record Review, Comprehensive Consultation via 30-minute telehealth visits, Orthopedic On Demand (two-hour turnaround), MD Roundtable Discussions, Age of Injury Reports, Impairment Ratings, Independent Medical Exams (IME), and the more recent Guided Clinical Pathways at-home digital therapy program; the company has expanded beyond its orthopedic origins into 72 subspecialties spanning Internal Medicine, Surgery, Psychiatry, Radiology, Oncology, and OB/GYN.
The underlying platform is a HIPAA-compliant, URAC-accredited, SOC 2 Type 2-certified telehealth stack featuring an integrated DICOM imaging viewer and a proprietary physician matching algorithm. Physicians set their own rates and manage availability through a dedicated doctor portal, while consumers self-serve via patient.bicmd.com and enterprise clients engage through dedicated Account Managers and Care Coordinators with quote-based, multi-year contracts. Services are delivered as cash-pay on the consumer side (starting at $350 per Medical Record Review) and as professional-services engagements on the B2B/workers' compensation side, and are positioned as educational/informational opinions that fall outside traditional insurance reimbursement.
The business is privately held, is funded by a group of physicians rather than institutional venture capital, and has reported only a single $1.0M seed round from May 2020. With 11–50 employees, the company pursues a dual go-to-market: direct-to-consumer acquisition through digital channels (SEO, blog, patient portal) and enterprise field sales to workers' compensation carriers, TPAs, self-insured employers, and maritime operators (including partnerships with American Equity Underwriters and Ametros). Published outcome data includes 40.1% surgical diversion, 22.5% revised diagnoses, and an average estimated $8,146.89 in savings per expert medical opinion, with a 94 Net Promoter Score reported from consumer surveys.
Best In Class MD firmographics
Firmographics- Name
- Best In Class MD
- Legal name
- BICMD Inc.
- Website
- https://bicmd.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Best In Class MD (BICMD) is a private telehealth platform founded in 2020 that connects patients, employers, insurers, and workers' compensation claims professionals with a curated network of 550+ top-tier, fellowship-trained physicians for independent expert medical opinions and consultations across 81 subspecialties.
- Ownership category
- akta.pro rank
Best In Class MD industry classification
Industry- Product category
- Telehealth Expert Medical Opinion Services
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- AI Triage & Clinical Decision Support (CDS) Platforms (HLALAJAD)
Keywords
Where Best In Class MD is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Best In Class MD business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Consumer Consultations: Direct-to-consumer telehealth consultations where patients pay for expert medical opinions. Services include Medical Record Review ($350+), Comprehensive Consultation with telehealth visit, and Orthopedic On Demand. Physicians set their own rates. Services are educational and informational, falling outside traditional insurance coverage.
- Business Solutions (Workers' Comp): B2B services for employers, insurers, TPAs, and claims professionals. Services include Medical Record Review, Comprehensive Consultation, MD Roundtable Discussion, Age of Injury Report, Impairment Rating, and Independent Medical Exam (IME). Pricing is quote-based/contact sales. BICMD handles all coordination, scheduling, and administrative tasks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Medical Record Review - Asynchronous expert review with written report |
| Unit Pricing | Pay-as-you-go | Comprehensive Consultation - Telehealth visit with expert physician |
| Unit Pricing | Pay-as-you-go | Orthopedic On Demand - Urgent telehealth consultation |
| Other | Multi-year contract | Business Solutions - Enterprise/Workers' Comp services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Best In Class MD product offering
Product offeringCore offering
BICMD operates a HIPAA-compliant, URAC-accredited telehealth platform that connects patients, employers, insurers, and third-party administrators with board-certified, fellowship-trained physicians for expert medical opinions, medical record reviews, telehealth consultations, and impairment/IME reports. Services are sold both directly to consumers seeking second opinions on orthopedic and other specialty conditions and to workers' compensation stakeholders for claims validation and treatment plan review.
Product overview
BICMD (Best In Class MD) operates as a telehealth platform connecting patients, employers, insurers, and physicians with board-certified, fellowship-trained orthopedic experts representing the top 1% of their specialties. The platform offers a portfolio of services including Medical Record Review, Comprehensive Consultation, MD Roundtable Discussion, Age of Injury Report, Impairment Rating, Independent Medical Exam (IME), and Orthopedic On Demand consultations. The company also provides a Center of Excellence program for surgical care coordination and recently launched Guided Clinical Pathways for at-home digital therapy. Services are delivered through a HIPAA-compliant, URAC-accredited platform featuring integrated DICOM viewing capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Medical Record Review Asynchronous expert review where an MD reviews medical records and imaging, answers case-specific questions, and delivers a detailed Expert Report within 5 business days. Used by both consumers and workers' compensation business clients.
- Comprehensive Consultation 30-minute telehealth visit with an expert physician (up to 10 participants for business clients, up to 5 for consumer clients) covering record review, recommendations, and a detailed Expert Report within 5 business days.
- Orthopedic On Demand Urgent telehealth encounter with a specialist available within 2 hours, supporting up to 5 participants, providing immediate verbal recommendations from the selected MD.
- MD Roundtable Discussion Multiple MDs jointly review medical records, imaging, and case-specific questions without a written report (which can be requested separately) for complex workers' compensation cases.
- Age of Injury Report MSK-trained radiologist re-reads imaging to identify chronic versus acute conditions, supporting causation and compensability determinations in claims.
- Impairment Rating MD trained and certified provides formal impairment ratings per state jurisdictional guidelines, either as a first rating or a second opinion.
- Independent Medical Exam (IME) Formal IME conducted according to state jurisdictional guidelines, with BICMD handling all coordination, scheduling, administration, and in-person evaluation logistics.
- Guided Clinical Pathways At-home digital therapy program where clients are directly advised through video consultations by top physicians for musculoskeletal conditions, combining guided rehabilitation with specialist oversight.
- Center of Excellence Program Coordinated surgical care program covering evaluation, treatment planning, scheduling, post-operative care, and physical therapy with measurable outcomes tracking for workers' compensation cases.
Quantifiable outcome
- 40.1% of cases result in surgical diversion (surgery avoided)
- +7 more outcomes
Companies that use Best In Class MD
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Best In Class MD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Best In Class MD partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- FIGUR8corePartnership to advance patient access to precision musculoskeletal health management. FIGUR8 provides biomechanics and motion analysis technology that complements BICMD's expert medical opinions, enabling more precise diagnosis and treatment planning for MSK conditions.
- AEU (American Equity Underwriters)coreAEU is a leading provider of workers' compensation for waterfront employers and program administrator for American Longshore Mutual Association (ALMA). Partnership provides ALMA members access to BICMD's expert medical opinions for injured maritime industry workers, treating them like professional athletes with top-tier care.
- AmetroscoreAmetros is the leader in Medicare Set Aside professional administration. BICMD co-founder Dr. Benedict Nwachukwu and Dr. Riley Williams serve on Ametros' Medical Advisory Council, the first of its kind leveraging trusted medical expertise to ensure injured individuals have access to cost-effective, high-quality healthcare after settling insurance claims.
Scale indicators14 records
Recent moves9 records
Expansion highlights6 records
Best In Class MD competitors and assessment
Company assessmentDirect peers
- Included Health: Included Health combines 2nd.MD expert medical opinions, Grand Rounds care navigation, and Doctor On Demand virtual care into a single employer and payer platform. It is the most direct competitor to BICMD's expert medical opinion offering, with substantially more capital and a broader service portfolio spanning primary care, mental health, and specialty referrals.
- 2nd.MD: Originally an independent expert medical opinion service connecting patients to leading specialists, now part of Included Health. Directly competes with BICMD in expert second-opinion consults for employer-sponsored and individual users, particularly in complex and surgical decisions.
- Cleveland Clinic MyConsult: Online second opinion service from Cleveland Clinic offering written expert reviews across multiple specialties. Competes head-to-head with BICMD's Medical Record Review service, leveraging Cleveland Clinic's brand and physician roster as a talent moat similar to BICMD's HSS-anchored network.
- Stanford Medicine Online Second Opinion Program: Academic medical center program providing remote expert second opinions across a wide range of specialties. Comparable to BICMD in using elite specialists to deliver asynchronous and synchronous expert reviews, with similar self-pay and enterprise referral channels.
- WorldCare International: Global expert medical second opinion provider working with insurers, employers, and individuals. Overlaps with BICMD in delivering elite-physician second opinions and case review services, particularly for complex and surgical cases.
- MediGuide: Medical second opinion and treatment decision support service primarily serving insurers and international clients. Comparable to BICMD in providing expert-driven opinion services aimed at validating diagnoses and treatment plans, especially for serious or surgical conditions.
Broad incumbents
- Teladoc Health: One of the largest publicly traded telehealth platforms offering general medical, mental health, dermatology, and expert medical services to enterprises and consumers. Overlaps with BICMD in enterprise telehealth and expert opinions, but operates at much larger scale and breadth, including primary care and chronic condition management.
- Amwell: Enterprise telehealth platform serving health systems, insurers, and employers with urgent care, behavioral health, and specialty consults. Competes broadly with BICMD in the employer/insurer telehealth segment, though its core focus is acute and behavioral care rather than expert second opinions.
Emerging players
- Hinge Health: Digital musculoskeletal care platform providing virtual PT, wearable sensors, and coaching for back, joint, and post-surgical conditions. Adjacent to BICMD's orthopedic and Guided Clinical Pathways offerings, and a frequent competitor for employer MSK benefit spend.
- Sword Health: Digital MSK and pelvic health provider combining AI-guided at-home physical therapy with clinician oversight. Competes with BICMD for employer and health plan MSK budgets and partially overlaps with the Guided Clinical Pathways offering for MSK conditions.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Best In Class MD social profiles
Digital presenceBest In Class MD compliance and trust
Trust signalCompliance3 records
Best In Class MD financial estimates
Financial estimateRevenue estimate
Valuation estimate
Best In Class MD leadership team
Management profileNumber of profiles
Profiles2 records
Best In Class MD funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Best In Class MD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Best In Class MD
What does Best In Class MD do?
BICMD operates a HIPAA-compliant, URAC-accredited telehealth platform that connects patients, employers, insurers, and third-party administrators with board-certified, fellowship-trained physicians for expert medical opinions, medical record reviews, telehealth consultations, and impairment/IME reports. Services are sold both directly to consumers seeking second opinions on orthopedic and other specialty conditions and to workers' compensation stakeholders for claims validation and treatment plan review.
Is Best In Class MD a public or private company?
Best In Class MD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Best In Class MD founded?
Best In Class MD was founded in 2020. It employs 11 to 50 people.
Where is Best In Class MD based?
Best In Class MD is headquartered in New York, United States, in the North America region.
How does Best In Class MD make money?
Two revenue lines are on record. Consumer Consultations are the primary driver. The others are business Solutions (Workers' Comp).
Who are Best In Class MD's main competitors?
Direct peers on record are Included Health, 2nd.MD, Cleveland Clinic MyConsult, Stanford Medicine Online Second Opinion Program, WorldCare International and MediGuide. Broad incumbents are Teladoc Health and Amwell. Emerging players are Hinge Health and Sword Health.
Does Best In Class MD have an API?
No public API is recorded for Best In Class MD.
What industry is Best In Class MD in?
Best In Class MD's product category is Telehealth Expert Medical Opinion Services. Its primary akta.pro industry code is HLALAJAD, AI Triage & Clinical Decision Support (CDS) Platforms. Its NAICS code is 6211 and its SIC code is 8011.