Lean Staffing Solutions
Lean Staffing Solutions, doing business as Lean Solutions Group, is a US-based provider of AI-enabled staffing and managed services, combining proprietary LeanTek AI tooling with nearly 10,000 employees across six countries to serve enterprise clients in transportation and logistics, financial services, insurance, and six other verticals.
- Company typePrivate
- Founded2008
- HeadquartersCoral Springs, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Lean Staffing Solutions does
Lean Staffing Solutions Inc., doing business as Lean Solutions Group, is a private US-headquartered talent and technology provider that delivers AI-enabled managed services and embedded staffing to enterprise clients. The Coral Springs, Florida-based company operates a global delivery network of nearly 10,000 employees across the United States, the Philippines, Colombia, Guatemala, Mexico, and Ecuador, and serves customers in eight verticals including transportation and logistics, financial services, insurance, food and beverage, supply chain, manufacturing, retail, and sales and marketing. Named enterprise customers include Priority Technology Holdings, Project44, and a large freight brokerage company.
The company's core technology is the LeanTek product suite, comprising LeanTek AgentEdge, an AI orchestration platform that coordinates voice agents, document processing, sentiment analysis, anomaly detection, and workflow automation under an "Expert in the Loop" human-in-the-loop framework, and LeanTek Connect, a workforce intelligence platform that consolidates account management, workforce engagement, and talent placement with AI-powered attrition alerts. Supporting products include industry-specific AI Readiness QuickCheck assessments for Customer Experience and Transportation & Logistics, and an ROI Calculator used as a top-of-funnel lead generation tool. The technology stack is assembled from third-party providers (OpenAI, Anthropic Claude, Google Gemini for LLMs; AWS and GCP for cloud; Xano for backend; Bland AI for voice; Drumkit AI for logistics workflows; ReformHQ for OCR), integrated with native connectors to Microsoft Teams, Slack, TMS, and ERP systems.
The business model combines two revenue streams: managed services (embedded talent recruitment, training, and operations support) and a recurring subscription to the LeanTek platform under Master Subscription Terms. Pricing is quote-based, billed monthly on net 30 terms, with custom enterprise engagements structured by role type, headcount, and scope. Go-to-market is enterprise field sales targeting mid-market and enterprise clients, supplemented by product-led growth through free AI assessment tools and ROI calculators. The company is founder/investor-owned, having raised $42.5 million from FTV Capital in October 2020, and recently expanded through the January 2026 acquisition of CarParts.com's Philippines captive operations.
Lean Staffing Solutions firmographics
Firmographics- Name
- Lean Staffing Solutions
- Legal name
- Lean Staffing Solutions Inc.
- Website
- https://leangroup.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Lean Staffing Solutions, doing business as Lean Solutions Group, is a US-based provider of AI-enabled staffing and managed services, combining proprietary LeanTek AI tooling with nearly 10,000 employees across six countries to serve enterprise clients in transportation and logistics, financial services, insurance, and six other verticals.
- Ownership category
- akta.pro rank
Lean Staffing Solutions industry classification
Industry- Product category
- Staffing and Managed Services
- NAICS
- Employment Services (5613), Temporary Help Services (561320), Human Resources Consulting Services (541612)
- SIC
- Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- National Generalist Staffing Firms (BPACACAI)
- akta.pro secondary industries
- Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG), Employee Helpdesk / HR Service Center (Tier 1) (BPAAAIAH), Multi-Site / Branch Network Staffing (BPACACAJ)
Keywords
Where Lean Staffing Solutions is headquartered
LocationHeadquarters
- HQ city
- Coral Springs
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Lean Staffing Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Staffing & Managed Services: Provides embedded talent solutions where LSG recruits, trains, and manages professionals aligned with client operations. Includes Business Operations, Transportation & Logistics, Sales & Marketing, Back Office Operations, and Technology staffing.
- AI Technology Platform (LeanTek): Subscription-based access to LeanTek AgentEdge and LeanTek Connect platforms, providing AI-powered workforce intelligence and automation capabilities. Licensed per Order during applicable Subscription Term.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on role type, headcount, and engagement scope |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels10 records
Lean Staffing Solutions product offering
Product offeringCore offering
Lean Staffing Solutions (Lean Solutions Group) recruits, trains, and manages embedded professional teams aligned with client operations across transportation & logistics, financial services, insurance, supply chain, manufacturing, retail, food & beverage, sales & marketing, back office, technology, and business operations. These managed services are augmented by the company's proprietary LeanTek technology platform, comprising LeanTek AgentEdge (an AI orchestration platform with Expert in the Loop human oversight) and LeanTek Connect (a workforce intelligence platform for distributed teams). The combined offering delivers scalable, people-first, AI-enabled staffing and operations solutions to enterprise and mid-market clients.
Product overview
Lean Staffing Solutions (Lean Solutions Group) offers a portfolio of AI-powered talent and technology solutions organized around its LeanTek product platform plus industry-specific service offerings. The core LeanTek platform comprises two main products: LeanTek AgentEdge (AI orchestration platform with Expert in the Loop assurance) and LeanTek Connect (workforce intelligence platform for distributed teams). Supporting tools include AI Readiness QuickCheck assessments for CX and T&L industries, and an ROI Calculator. The company also provides specialized service offerings across multiple industries: Transportation & Logistics, Financial Services, Food & Beverage, Insurance, Supply Chain, Manufacturing, Retail, Sales & Marketing, Back Office Operations, Technology, and Business Operations. This architecture combines embedded human talent with AI technology to deliver practical business solutions with human oversight.
Differentiator
Problem solved
Functional benefit
Brands
- LeanTek AgentEdge: AI platform that orchestrates seamless collaboration between people, processes, and AI, enabling smarter workflows, faster execution, and measurable outcomes at scale.
- LeanTek Connect
Products and services
- LeanTek AgentEdge LeanTek AgentEdge is an AI platform that orchestrates seamless collaboration between people, processes, and AI, enabling smarter workflows, faster execution, and measurable outcomes at scale. It features Expert in the Loop assurance coupling AI automation with embedded human insights, voice agents, sentiment analysis, document processing, and enterprise connectivity, and is sold under a subscription model licensed per Order during the applicable Subscription Term.
- LeanTek Connect LeanTek Connect is a workforce intelligence platform for global teams that centralizes Account Management, Workforce Engagement, and Talent Placement from a single secure login with role-based access. It includes AI-powered attrition alerts, billing accuracy, cost visibility, and integrates with enterprise systems; available under a subscription model.
- Business Operations Solutions Business Operations Solutions deliver embedded customer experience teams that combine skilled professionals, integrated processes, and AI augmentation to improve brand-aligned customer experiences, faster resolutions, quality, cost, and loyalty. Includes role-specific recruiting, process-aligned training, real-time quality monitoring, and performance tracking.
- Transportation & Logistics Solutions End-to-end Transportation & Logistics staffing and managed services covering data entry, tracking, driver communication, customs compliance, documentation, warehousing, distribution, pricing, TMS integration, and quality assurance, with 12+ years of industry experience.
- Sales & Marketing Solutions Sales and marketing staffing and managed services including lead generation, campaign optimization, customer acquisition, digital marketing, and creative professional staffing for companies seeking to build and scale sales and marketing teams for growth.
- Back Office Operations Back office professional staffing including entry-level positions, operations analysts, administrative assistants, compliance, HR, tech support, and customer service teams that power client business operations.
- Technology Solutions Technology staffing and software development augmentation with bilingual developers and AI integration services for companies looking to scale software capabilities and engineering capacity.
- Financial Services Solutions Financial operations talent and AI-enabled managed services for compliance, security, data entry, bookkeeping, transaction processing, and software development support aligned with NIST 800-30, SOC 2 Type II, and PCI-DSS standards.
- Insurance Solutions Insurance industry staffing and managed services with scalable operations, claims processing, and policy administration within governed workflows aligned with HIPAA, SOC 2 Type II, NIST 800-30, and PCI-DSS standards.
- Supply Chain Solutions Supply chain operations staffing and managed services covering network optimization, risk mitigation, procurement, inventory management, logistics coordination, demand planning, and vendor management.
- Manufacturing Solutions Manufacturing industry staffing and managed services including production support, inventory management, customer service, data analysis, and IT support for companies facing global labor shortages and digital innovation needs.
- Retail Solutions Retail industry staffing and managed services including customer service, scalable operations, order management, e-commerce IT support, logistics support, and data analytics, with PCI-DSS and GDPR compliance for digital and in-store channels.
- Food & Beverage Solutions Food and beverage industry staffing and managed services with quality assurance, operational excellence, regulatory compliance, and production optimization support for companies facing seasonal demand fluctuations and quality control requirements.
Quantifiable outcome
- 3.2% attrition rate (industry low)
- +4 more outcomes
Companies that use Lean Staffing Solutions
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles6 records
Lean Staffing Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability12 records
Feature4 records
Lean Staffing Solutions partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- OpenAIcoreLLM inference partner providing AI reasoning and output generation for AgentEdge platform. Enterprise API agreement with no-training-on-customer-data commitment. Primary processing in USA with EU residency available on request.
- Amazon Web Services (AWS)coreCloud hosting, compute, and storage infrastructure for AgentEdge platform components. Encrypted data at rest with application-layer access controlled by LSG. Primary in USA (us-east-1) with EU and APAC options.
- Google Cloud Platform (GCP)coreCloud hosting, compute, and storage infrastructure for specific AgentEdge platform components. Encrypted data at rest with application-layer access controlled by LSG. Primary in USA (us-central-1) with EU and APAC options.
- XanocoreBackend infrastructure for AgentEdge - database, API layer, and application server. Processes all active operational data and workflow state data. Default in USA (AWS us-east-1) with EU/APAC regions available.
- Bland AIsupportingConversational AI voice agent platform for inbound/outbound call automation and voice workflow orchestration. Handles voice call metadata, transcripts, audio streams, and operational workflow data. SOC 2 Type II certified.
- Claude (Anthropic)supportingLLM inference partner providing AI reasoning and output generation. Enterprise API agreement with no-training-on-customer-data commitment. Primary processing in USA with EU residency available.
- Gemini (Google)supportingLLM inference partner providing AI reasoning and output generation. Enterprise API agreement with no-training-on-customer-data commitment. Primary processing in USA with EU residency available.
- Drumkit AIsupportingAI-powered logistics workflow automation and data orchestration platform integrated with email and TMS systems. Handles operational logistics data, shipment and scheduling information. SOC 2 Type I certified.
- ReformHQsupportingOCR and document extraction service converting document images/PDFs to structured data. Used for processing invoice images and shipping documents. Data not retained beyond service delivery.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Lean Staffing Solutions competitors and assessment
Company assessmentDirect peers
- TaskUs: Public BPO specializing in digital customer experience and trust & safety with significant offshore delivery. Closely comparable to LSG in model (CX/back-office outsourcing with AI tooling) and target verticals including technology and retail.
- Alorica: Private BPO offering customer experience, digital, and AI-enabled solutions across multiple verticals. Closely matches LSG's profile: private, globally distributed, multi-vertical, and pivoting toward AI-augmented delivery.
- Helpware: Mid-sized outsourced CX, back-office, and content moderation provider with global delivery centers in the Americas, Europe, and the Philippines. Highly comparable scale and vertical mix to LSG, with overlapping AI-enabled service offerings.
- Stellar BPO: Emerging private BPO with multi-shore delivery covering CX, back-office, and technology support. Matches LSG in scale, vertical coverage, and offshore-led delivery model.
Emerging players
- Deel: Global HR and payroll platform for hiring contractors and full-time employees across countries. Overlaps LSG's international staffing thesis but competes via software rather than managed services.
- Remote: Global employment platform enabling companies to hire and pay international employees compliantly. Adjacent to LSG's staffing model; competes for similar mid-market and enterprise buyers seeking international talent, though with a self-serve platform model.
Broad incumbents
- Teleperformance: Global BPO/customer experience leader with hundreds of thousands of employees. Comparable to LSG as a multinational staffing/CX delivery provider, though at far greater scale and breadth, including emerging AI integration across delivery.
- Concentrix: Large public CX and BPO operator serving technology, transportation, and retail clients — directly overlapping LSG's vertical mix and AI-augmentation narrative at enterprise scale.
- Foundever (Sitel): Global CX outsourcing provider (formerly Sitel Group). Comparable to LSG for outsourced customer service and back-office delivery, with growing AI/automation investments overlapping LSG's LeanTek positioning.
- TTEC (now known as Ttec): Public digital customer experience technology and services company. Comparable to LSG in combining CX outsourcing with proprietary AI/analytics tooling (TTEC Engage), targeting similar enterprise buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Lean Staffing Solutions social profiles
Digital presenceLean Staffing Solutions compliance and trust
Trust signalCompliance13 records
Lean Staffing Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lean Staffing Solutions leadership team
Management profileNumber of profiles
Profiles10 records
Lean Staffing Solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
Lean Staffing Solutions funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lean Staffing Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lean Staffing Solutions
What does Lean Staffing Solutions do?
Lean Staffing Solutions (Lean Solutions Group) recruits, trains, and manages embedded professional teams aligned with client operations across transportation & logistics, financial services, insurance, supply chain, manufacturing, retail, food & beverage, sales & marketing, back office, technology, and business operations. These managed services are augmented by the company's proprietary LeanTek technology platform, comprising LeanTek AgentEdge (an AI orchestration platform with Expert in the Loop human oversight) and LeanTek Connect (a workforce intelligence platform for distributed teams). The combined offering delivers scalable, people-first, AI-enabled staffing and operations solutions to enterprise and mid-market clients.
Is Lean Staffing Solutions a public or private company?
Lean Staffing Solutions is a private company. It is classified as venture growth investor backed and is currently operating.
When was Lean Staffing Solutions founded?
Lean Staffing Solutions was founded in 2008. It employs 5,001 to 10,000 people.
Where is Lean Staffing Solutions based?
Lean Staffing Solutions is headquartered in Coral Springs, United States, in the North America region.
How does Lean Staffing Solutions make money?
Two revenue lines are on record. Staffing & Managed Services are the primary driver. The others are AI Technology Platform (LeanTek).
Who are Lean Staffing Solutions's main competitors?
Direct peers on record are TaskUs, Alorica, Helpware and Stellar BPO. Emerging players are Deel and Remote. Broad incumbents are Teleperformance, Concentrix, Foundever (Sitel) and TTEC (now known as Ttec).
Does Lean Staffing Solutions have an API?
No public API is recorded for Lean Staffing Solutions.
What industry is Lean Staffing Solutions in?
Lean Staffing Solutions's product category is Staffing and Managed Services. Its primary akta.pro industry code is BPACACAI, National Generalist Staffing Firms, with a secondary code of BPACAKAG, Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops). Its NAICS code is 5613 and its SIC code is 7361.