Synertec
Synertec is a UK-based document automation company whose Prism Software platform automates physical and digital mail, AP/AR, and statement workflows for over 75% of NHS Trusts, financial services firms, and regulated enterprises, operating three UK distribution centres.
- Company typePrivate
- Founded1999
- HeadquartersWellington, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Synertec does
Synertec (legal entity: Restore - Synertec) is a UK-based document automation company that operates as a subsidiary of Restore Group (Restore plc). Its core offering is Prism Software, a proprietary automation platform that manages both physical and digital document workflows, complemented by a service portfolio that includes Hybrid Mail, Accounts Payable Automation, Accounts Receivable Automation, Statement Reconciliation, and Accessible Information Standards (AIS). The platform is designed for regulated, document-intensive organisations that require end-to-end audit trails, security, and compliance, with physical-document dispatch routed through three distribution centres across England.
Synertec's commercial model combines subscription-based document automation services, transaction-based physical mail delivery, and professional services (onboarding, template setup, and ongoing account management). Pricing is quote-based with annual billing, and the company runs a sales-led go-to-market that includes free, no-obligation consultations and direct account management from production through to client success. The company is actively transitioning its brand to Restore Information Management under the Restore Group umbrella.
The customer base is concentrated in the UK public sector and regulated industries, with the company stating that over 75% of NHS Trusts use Synertec and that it processes over 100 million documents per year. Beyond NHS Trusts (including work with NHS Notify on the Autumn/Winter 2024 vaccination campaign), named customers span agriculture/wholesale (Carr's Billington), automotive (Enterprise), and legal/professional services (Sydenhams). Secondary segments are Financial Services, Wholesale and Distribution, and Local Government. In October 2022, the company secured £13 million in debt funding from NatWest to finance UK-wide expansion, including a new site in Milton Keynes.
Synertec firmographics
Firmographics- Name
- Synertec
- Legal name
- Restore - Synertec
- Website
- https://synertec.co.uk
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Synertec is a UK-based document automation company whose Prism Software platform automates physical and digital mail, AP/AR, and statement workflows for over 75% of NHS Trusts, financial services firms, and regulated enterprises, operating three UK distribution centres.
- Ownership category
- akta.pro rank
Synertec industry classification
Industry- Product category
- Document Automation Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)
- akta.pro secondary industries
- eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ), Document Services (Copy/Print/Scan, Records Handling) (BPABAEAG)
Keywords
Where Synertec is headquartered
LocationHeadquarters
- HQ city
- Wellington
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Synertec business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Document Automation Services: Subscription-based and transaction-based document processing services including hybrid mail, accounts payable/receivable automation, and statement reconciliation for enterprise clients across regulated industries.
- Physical Document Delivery: Transaction-based revenue from physical document delivery through nationwide distribution network, with documents dispatched from nearest facility to contact lists.
- Professional Services: Consulting and implementation services including onboarding, template setup, and ongoing account management support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Solutions - Custom pricing based on volume and requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Synertec product offering
Product offeringCore offering
Synertec sells document automation solutions built on its proprietary Prism Software platform, enabling enterprise clients in regulated industries to manage both physical and digital communications. Its portfolio includes Hybrid Mail, Accounts Payable and Receivable Automation, Statement Reconciliation, and Accessible Information Standards (AIS) services, supported by three UK distribution centres for nationwide physical document dispatch.
Product overview
Synertec offers a unified document automation platform built around Prism Software, complemented by specialized service modules. Prism serves as the core automation engine managing both physical and digital data, while the service portfolio includes Hybrid Mail for omnichannel delivery, Accounts Payable/Receivable Automation, Statement Reconciliation, and Accessible Information Standards (AIS). The platform is proven across healthcare, financial services, wholesale/distribution, and local government sectors.
Differentiator
Problem solved
Functional benefit
Brands
- Prism Software: The ultimate modern automation solution, leveraging advanced technology to efficiently and effectively manage both physical and digital data.
Products and services
- Prism Software A proprietary automation platform that efficiently and effectively manages both physical and digital data, future-proofing businesses by handling hybrid mail processing, accounts payable and receivable automation, and accessible information standards. Targeted at enterprise clients in regulated industries including healthcare, finance, and wholesale.
- Hybrid Mail
Quantifiable outcome
- Over 75% of NHS Trusts work with Synertec
- +3 more outcomes
Companies that use Synertec
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Synertec technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Synertec partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Synertec competitors and assessment
Company assessmentDirect peers
- CFH Docmail: UK-based hybrid mail and document distribution service provider offering similar physical-to-digital mail automation for enterprise and public sector clients, directly competing with Synertec's Hybrid Mail service in the same UK market.
- Paragon Customer Communications: UK document and customer communications provider serving financial services, utilities, and public sector with hybrid mail and document automation services, closely overlapping Synertec's regulated-industry focus and product mix.
Emerging players
- ABBYY: Global intelligent document processing and OCR platform that addresses similar AP automation, statement reconciliation, and document extraction use cases that Prism Software covers, representing a more software-only competitive threat.
- Tibco (TIBCO Cloud BPM): Business process management and workflow automation platform enabling document-centric process automation similar to Prism Software, with overlap in regulated-industry automation use cases.
- Kofax (Tungsten Automation): Intelligent document processing and automation platform addressing AP automation, OCR, and document workflow use cases that overlap with Prism Software's automation capabilities, particularly in financial services.
Broad incumbents
- DocuSign: Global eSignature and digital workflow platform with overlapping capabilities in digital document automation, forms, and agreement workflows. A broader incumbent competing on digital-first workflows rather than hybrid mail.
- Iron Mountain: Global information management company offering physical records storage, secure shredding, and digital document services, directly comparable to Synertec's parent Restore Group as a diversified information management peer.
- Xerox Document Services: Large diversified provider of document management, mailroom, and digital workflow services competing with Synertec's hybrid mail and document automation offerings, particularly in enterprise accounts.
- Ricoh Document Services: Global document management and workflow services provider with overlapping offerings in mailroom automation, AP automation, and managed document services targeting similar enterprise and regulated-industry buyers.
Others
- Restore plc: Parent company of Synertec and a broader UK information management group; included as the strategic parent enabling synergies rather than a direct competitor, but relevant as the most comparable UK-listed information management peer for valuation benchmarking.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Synertec social profiles
Digital presenceSynertec financial estimates
Financial estimateRevenue estimate
Valuation estimate
Synertec leadership team
Management profileNumber of profiles
Profiles1 record
Synertec funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Synertec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Synertec
What does Synertec do?
Synertec sells document automation solutions built on its proprietary Prism Software platform, enabling enterprise clients in regulated industries to manage both physical and digital communications. Its portfolio includes Hybrid Mail, Accounts Payable and Receivable Automation, Statement Reconciliation, and Accessible Information Standards (AIS) services, supported by three UK distribution centres for nationwide physical document dispatch.
Is Synertec a public or private company?
Synertec is a private company. It is classified as corporate owned and is currently operating.
When was Synertec founded?
Synertec was founded in 1999. It employs 101 to 250 people.
Where is Synertec based?
Synertec is headquartered in Wellington, United Kingdom, in the Europe region.
How does Synertec make money?
Three revenue lines are on record. Document Automation Services are the primary driver. The others are physical Document Delivery and professional Services.
Who are Synertec's main competitors?
Direct peers on record are CFH Docmail and Paragon Customer Communications. Emerging players are ABBYY, Tibco (TIBCO Cloud BPM) and Kofax (Tungsten Automation). Broad incumbents are DocuSign, Iron Mountain, Xerox Document Services and Ricoh Document Services. Restore plc is listed as an others.
Does Synertec have an API?
No public API is recorded for Synertec.
What industry is Synertec in?
Synertec's product category is Document Automation Software. Its primary akta.pro industry code is HDAEAHAC, Intelligent Document Processing (IDP) & OCR Automation, with a secondary code of HDAEAHAJ, eSignature, Forms & Digital Workflow Platforms. Its NAICS code is 513210 and its SIC code is 7370.