TravelBank

What TravelBank does

TravelBank is an all-in-one corporate travel and expense (T&E) management platform headquartered in Daly City, California, founded in 2015 by CEO Duke Chung and CTO Reid Williams (legal entity: Travelator, Inc.). The company operates as a wholly-owned subsidiary of U.S. Bancorp following its 2021 acquisition and serves over 45,000 companies with a unified solution that combines expense tracking, corporate travel booking, corporate card reconciliation, and analytics in a single system. The platform is mobile-first with native iOS and Android applications plus web access, and integrates with 48,000+ corporate and personal cards, major ERP and HR systems (NetSuite, Oracle, QuickBooks, Workday, Xero, Bill.com), identity providers (Okta, Auth0), and travel inventory sources (Expedia Partner Solutions, Singapore Airlines NDC, easyJet). Notable technical capabilities include AI-assisted receipt scanning for automated expense capture, NDC-enabled airline content, virtual card issuance, and customizable policy and approval workflows.

TravelBank monetizes through a hybrid revenue model: tiered subscription fees with a freemium tier for small businesses and quote-based annual contracts for mid-market and enterprise customers, transaction-based commissions from flight/hotel/car bookings, and fees tied to corporate card management and reconciliation. The company runs a dual go-to-market motion consisting of enterprise field sales with a "Get a Demo" CTA targeting mid-market and enterprise, complemented by product-led growth through self-serve mobile app downloads. Its customer base is vertically diverse — including technology (Figma, Acorns, UserTesting), consumer brands (Calm, SoulCycle, Sunday Riley, Wag!), beverage and CPG (Molson Coors, Ocean Spray), healthcare (OSF HealthCare, West Tennessee Healthcare), aviation (Duncan Aviation), industrial (Yanmar, C.R. England), security (GardaWorld), and insurance/retail (Clearlink). Since the U.S. Bancorp acquisition, TravelBank also powers U.S. Bank's commercial card programs, providing embedded distribution via a major U.S. commercial bank.

The platform's competitive positioning is anchored on integration breadth (ERP/HR/SSO/card networks), claimed cost efficiency at roughly 50% below peers, NDC airline content access, and 24/7 in-house customer support that the company reports at a 97% positive satisfaction rate. Independent validation includes a Forrester Consulting Total Economic Impact study reporting 240% ROI and $482,000 in benefits over three years for a composite customer, U.S. News & World Report's "Best Booking, Travel, and Expense Tool" for 2024, a G2 Leader badge for travel expense management, Capterra "Best Ease of Use" 2026, and a Software Advice Front Runner designation. The company holds GDPR, CCPA/CPRA, and GLBA compliance certifications and operates with a 51–100 person headcount.

Name

TravelBank

Legal name

Travelator, Inc.

Website

https://travelbank.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

TravelBank is an all-in-one corporate travel and expense management platform serving 45,000+ companies with integrated expense tracking, travel booking, card reconciliation, and analytics. The company operates as a wholly-owned subsidiary of U.S. Bancorp following its 2021 acquisition.

Ownership category

akta.pro rank

Product category

Corporate Travel and Expense Management Software

NAICS

Travel Agencies (56151), Credit Card Issuing (522210)

SIC

Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

Corporate Travel & Expense Booking Platforms (BPAMAIAI)

akta.pro secondary industries

Expense, Invoice & Reconciliation Services (Travel & Expense Ops) (THAKAMAD), Payment Reconciliation, ERP/AP Integration & Data Enrichment (Level 2/3, eReceipts) (THACAJAE), Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

Keywords

• Corporate travel management
• Expense management software
• Travel and expense platform
• Corporate card reconciliation
• Business spend analytics

Headquarters

HQ city

Daly City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Fees: TravelBank operates primarily on a subscription model with tiered pricing for different company sizes. They offer a free version for small businesses and paid tiers with additional features for mid-market and enterprise customers.
2. Travel Booking Commissions: Revenue generated from booking flights, hotels, and car rentals through the platform, earning commissions from travel suppliers including NDC airline partnerships.
3. Card Management Fees: Fees associated with corporate card management and reconciliation services, syncing with thousands of corporate and personal cards.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

TravelBank provides an all-in-one corporate travel and expense management platform that unifies expense tracking, travel booking (flights, hotels, cars), corporate card reconciliation, virtual card issuance, and advanced spend analytics in a single cloud-based, mobile-first system. The platform includes AI-powered receipt scanning, customizable budgets and approval workflows, and integrations with more than 48,000 corporate and personal cards plus major ERP, HR, and accounting systems. It is sold to companies of all sizes and powers U.S. Bank's commercial card programs following its 2021 acquisition.

Product overview

TravelBank is an all-in-one corporate travel and expense management platform designed for businesses of all sizes. The product portfolio centers on an integrated platform combining five core modules: Expense Tracking (automated receipt capture and expense reporting), Travel Management (flight, hotel, and car booking with policy controls), Card Management (corporate card reconciliation and virtual card issuance), Premium Insights (advanced analytics and custom reporting), and an All-In-One unified solution. The platform is supplemented by a Rewards program that incentivizes cost-conscious travel behavior, all connected through native integrations with major ERP, accounting, HR, and identity management systems. TravelBank powers U.S. Bank's commercial card programs following its acquisition by U.S. Bancorp in 2021.

Differentiator

Problem solved

Functional benefit

Products and services

• TravelBank All-In-One Unified expense and travel management platform combining expense tracking, travel booking, corporate card reconciliation, and advanced analytics to control spend and unify reporting for businesses of all sizes.
• Expense Tracking Business expense tracking software that enables easy expense capture, AI-powered automated receipt scanning, seamless expense reports, and automated approval workflows for real-time visibility into business spend.
• Travel Management Corporate travel booking platform that enables employees to book flights, hotels, and car rentals with custom budgets and approvals while maintaining policy compliance, supported by 24/7 in-house customer support and NDC airline content.
• Card Management Corporate card management solution that synchronizes with more than 48,000 corporate and personal cards and banks, reconciles transactions automatically, and enables instant virtual card creation for controlled spending.
• Premium Insights Advanced analytics and reporting module that enables reporting on any metric, with customization and export capabilities to monitor spend and compliance across the organization.

Quantifiable outcome

• 240% ROI over 3 years according to Forrester Consulting Total Economic Impact study
• +5 more outcomes

Named customers16 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature6 records

Partnerships

Nine partnerships are on record, tiered core.

• easyJetcoreTechnology or Integration · 11 March 2025TravelBank expanded European flight inventory with easyJet, enhancing intra-European travel options for business travelers booking through the platform.
• Singapore AirlinescoreTechnology or Integration · 29 October 2024NDC partnership with Singapore Airlines offering New Distribution Capability booking features within the TravelBank platform, providing more customized travel options for business travelers.
• NetSuitecoreTechnology or IntegrationIntegration with NetSuite for ERP synchronization, allowing expense reports and corporate card data to sync seamlessly between platforms.
• QuickBookscoreTechnology or IntegrationIntegration with QuickBooks for accounting software synchronization and expense report mapping.
• OraclecoreTechnology or IntegrationIntegration with Oracle for ERP synchronization and expense data management.
• WorkdaycoreTechnology or IntegrationIntegration with Workday for HR data synchronization and employee expense management.
• OktacoreTechnology or IntegrationIntegration with Okta for SSO and identity management, enabling secure authentication for enterprise customers.
• Plaid Inc.coreTechnology or IntegrationThird-party payment service provider for credit card transaction processing and merchant settlement services.
• Expedia Partner SolutionscoreTechnology or IntegrationTravel booking content and inventory through Expedia Partner Solutions for hotels, flights, and car rentals.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Navan: Navan (formerly TripActions) is the most direct competitor: an all-in-one corporate travel, expense, and corporate card platform serving mid-market and enterprise customers with comparable functionality to TravelBank.
• TravelPerk: TravelPerk is a direct peer offering corporate travel booking with inventory, policy controls, and integrated expense management, targeting SMB and mid-market customers in North America and Europe.
• Expensify: Expensify is a leading expense management platform with receipt scanning, card reconciliation, and bill pay — overlapping with TravelBank's expense and card management modules for SMB and mid-market customers.
• TripActions (Navan legacy brand): Listed separately only to flag the historical brand; Navan above captures the direct competitive overlap in corporate travel and T&E.

Broad incumbents

• SAP Concur: SAP Concur is the legacy incumbent in corporate travel and expense management, offering Concur Travel, Concur Expense, and Concur Invoice to large enterprises globally — overlapping with TravelBank across every core module.
• American Express Global Business Travel (Amex GBT): Amex GBT is a global corporate travel management company that combines TMC services with expense and payment solutions, serving enterprise customers and competing with TravelBank on travel booking and corporate card programs.

Emerging players

• Ramp: Ramp is a fast-growing corporate cards and spend management platform that has expanded into travel booking and expense management, increasingly competing with TravelBank for the same mid-market finance teams.
• Brex: Brex offers corporate cards, expense management, and bill pay to startups and mid-market companies, and has added travel booking — competing with TravelBank across cards, expense, and travel.
• Airbase: Airbase provides corporate cards, expense management, and AP automation focused on mid-market companies, overlapping with TravelBank's card management and expense tracking modules.
• Emburse: Emburse offers expense management, corporate cards, AP automation, and travel booking through products like Emburse Cards, Certify, and Chrome River, competing across most of TravelBank's feature set.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/travelbankhq
• LinkedInlinkedin.com/company/travelbank

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TravelBank