Eptura

What Eptura does

Eptura is a global enterprise software vendor providing a unified, AI-backed worktech platform for workplace experience, asset management, and facility operations. The company serves approximately 25 million users across 115 countries with a customer base of 16,000+ organizations, including 50% of Fortune 500 companies. Formed in October 2022 through Thoma Bravo's merger of Condeco and iOffice + SpaceIQ, Eptura operates as a privately held company headquartered in Atlanta, Georgia, with 1,001-5,000 employees and a vertical focus on government, healthcare, manufacturing, financial services, energy and transportation, business services, and education.

The platform comprises six core products: Eptura Engage (workplace experience and room/desk booking, formerly Condeco), Eptura Asset (enterprise asset management and CMMS), Eptura Workplace (space management and move coordination), Eptura Visitor (visitor management), Archibus (FedRAMP Authorized IWMS for complex environments), and Serraview (portfolio optimization and scenario planning). Built on Microsoft Azure with native integrations across Microsoft 365, Teams, Outlook, Copilot, Places, and Power BI—and with Autodesk Revit and AutoCAD integration via the Archibus BIM Viewer—the architecture embeds AI features for natural language booking, predictive fleet maintenance, technician voice agents, pattern-based reservations, and computer-vision-enabled visitor access, with a stated Agentic AI roadmap.

Eptura monetizes through annual subscription contracts tiered across Advanced, Power, and Elite packages per product, plus multi-year implementation and professional services engagements. Distribution combines direct enterprise field sales, a global reseller network, the Microsoft Marketplace (Azure Consumption Commitments), the Autodesk partner channel, and partnerships with commercial real estate firms including CBRE, Cushman & Wakefield, JLL, BGIS, and Newmark. Certification footprint includes FedRAMP Moderate (Archibus), ISO 27001, GDPR compliance, and HIPAA support, collectively enabling deployments in U.S. federal agencies and regulated industries.

Name

Eptura

Legal name

Eptura

Website

https://eptura.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Eptura is a privately held, Thoma Bravo-backed worktech vendor that sells a unified AI-enabled SaaS platform—spanning workplace experience, asset management, visitor management, and FedRAMP-Authorized IWMS—to large enterprises, with 16,000+ customers across 115 countries and 50% of the Fortune 500.

Ownership category

akta.pro rank

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): Annual subscription based on number of users, with tiered options and optional add-ons. Tiered plans include Advanced, Power, and Elite tiers for different product suites including Eptura Asset, Eptura Engage, Eptura Visitor, Eptura Workplace, and Serraview

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels9 records

Core offering

Eptura provides a unified, AI-backed worktech platform for workplace experience, asset management, and facility operations. The platform helps organizations manage physical workspaces, track assets, optimize space utilization, and coordinate facility operations across the enterprise, delivered as a subscription-based software suite.

Product overview

Eptura is a global worktech company offering a unified, AI-backed platform for workplace and asset management. The portfolio consists of six core products: Eptura Engage (workplace experience and room/desk booking, formerly Condeco), Eptura Asset (enterprise asset management and CMMS), Eptura Workplace (space management and real estate operations), Eptura Visitor (visitor management with facial recognition), Archibus by Eptura (FedRAMP Authorized IWMS for complex environments), and Serraview by Eptura (portfolio optimization and space planning). These products share one integrated architecture, enabling teams to manage assets, spaces, and people together. The platform is enhanced with AI capabilities including natural language booking through Microsoft Copilot, predictive analytics, technician copilots, and AI scenario planning. Eptura serves organizations across 115 countries including 50% of Fortune 500 brands, with approximately 25 million users worldwide.

Differentiator

Problem solved

Functional benefit

Brands

• Eptura Asset: Enterprise asset management solution for facility and asset management teams to track, maintain and extend the life of physical assets across facilities, fleets and field operations.
• Eptura Engage
• Eptura Workplace
• Eptura Visitor
• Archibus
• Serraview

Products and services

• Eptura Engage A workplace experience application that helps employees interact with their physical workplace, including desk booking, room reservation, wayfinding, and employee engagement features, targeted at enterprises operating hybrid work programs.
• Eptura Asset An asset and equipment management application for tracking, maintaining, and optimizing the lifecycle of physical assets across facilities, plants, and distributed locations, used by operations and maintenance teams.
• Eptura Workplace A facility operations platform covering work order management, preventive maintenance, space and move management, and BIM-driven operations for facilities and real estate teams in multi-site enterprises.
• Eptura Visitor A visitor management solution for securely signing in, hosting, and tracking visitors across enterprise facilities, integrated with the broader Eptura platform.
• Archibus by Eptura An integrated workplace management system (IWMS) for large enterprises and government agencies, covering real estate portfolio management, space management, capital project management, and facility operations.
• Serraview by Eptura A space and portfolio management solution providing strategic space planning, occupancy analytics, and real estate portfolio optimization for enterprise and government real estate teams.

Quantifiable outcome

• Sodexo achieved 50% reduction in real estate and desk count
• +10 more outcomes

Named customers25 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration68 records

AI capability14 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationEptura is a Microsoft Solutions Partner with deep integrations across Azure, Microsoft 365, Teams, Outlook, Copilot, Places, Power BI, and Azure Facial Recognition. Hosted on Microsoft Azure and available through Microsoft Marketplace. Eptura Engage integrates with Microsoft 365 Copilot for natural language booking and analytics.
• AutodeskcoreStrategic or Co-development PartnerAutodesk Alliance partnership with native integration of Revit and AutoCAD through Archibus BIM Viewer. In 2021, Autodesk invested in Eptura to collaborate on combating climate change through improved building efficiency. Joint go-to-market for BIM-powered facility management.
• CBREcoreChannel Partner/ Reseller/ DistributorGlobal CRE solution partnership delivering software and data for flex office and tenant workplace experiences through CBRE's commercial real estate services.
• Cushman & WakefieldcoreChannel Partner/ Reseller/ Distributor2024 North American Partner of the Year. Used Eptura solutions to help an aerospace manufacturer centralize global space planning and reduce real estate footprint. Global CRE partnership for workplace solutions delivery.
• JLLcoreChannel Partner/ Reseller/ DistributorGlobal CRE solution partnership delivering workplace experience and asset management solutions to JLL clients across commercial real estate portfolios.
• BGISminorChannel Partner/ Reseller/ DistributorGlobal CRE solution partnership for delivering integrated workplace management solutions to building owners and operators.
• NewmarkminorChannel Partner/ Reseller/ DistributorGlobal CRE solution partnership for delivering workplace technology solutions to Newmark's commercial real estate clients.
• Global Resellers NetworkcoreChannel Partner/ Reseller/ DistributorExtensive global network of providers offering specialized experience across industries including healthcare, manufacturing, and more. Partners receive technical training, support, and demand generation resources.
• AremiscoreImplementation/ SI/ Consulting Partner2024 International Partner of the Year. Workplace consultancy and technology implementation firm that partnered with Orange to optimize 85,000 sites with Archibus deployment.
• OrangeminorOthersFrench telecom operator with 85,000 sites, 83,000 buildings, and 6 million sq meters of gross floor area using Archibus by Eptura for portfolio optimization.
• Microsoft Teams RoomscoreTechnology or IntegrationOne-click join and Microsoft Teams Rooms integration for complex meeting spaces fully integrated with Outlook rooms.
• Microsoft PlacescoreTechnology or IntegrationEptura serves as the spatial system of record for Microsoft Places, automating space configuration and providing two-way presence sync.
• Microsoft Power BIcoreTechnology or IntegrationStream workplace and operational data directly into Power BI dashboards for leadership visibility and portfolio intelligence. Envision powered by Fabric for AI natural language data interrogation.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• ServiceNow: ServiceNow's broader enterprise workflow platform competes with Eptura Workplace for service-request and workplace task workflows; it is both an integration partner and competitive threat in enterprise IT and FM.
• Johnson Controls (OpenBlue): Johnson Controls' OpenBlue digital platform competes with Eptura's workplace, IWMS, and EAM offerings across large enterprise and government building portfolios with comparable integrated building/facility focus.
• Honeywell Building Technologies: Honeywell's building management suite competes with Eptura in smart-building/operations and increasingly bundles facility analytics, with enterprise customer overlap in healthcare, energy, and large CRE portfolios.

Direct peers

• Planon: Planon is a leading European-headquartered IWMS/Smart Building vendor that overlaps directly with Eptura's facility and real estate portfolio offerings, especially for global enterprise customers.
• Accruent: Accruent provides facility and real estate management software that competes with Eptura Asset and Serraview, particularly in healthcare, education, and retail CRE portfolios.
• Tango: Tango (formerly Tango Analytics / iOFFICE predecessor assets) is a direct competitor in workplace analytics, space planning, and IWMS-adjacent real estate technology used by similar enterprise customers.
• Nuvolo: Nuvolo is a direct competitor in enterprise IWMS and CMMS built on ServiceNow, serving healthcare, life sciences, and manufacturing customers with overlapping Eptura Asset and Archibus capabilities.
• IBM TRIRIGA: IBM's IWMS platform competes directly with Eptura's Archibus and Serraview portfolios for enterprise real estate, facility, and portfolio management accounts across similar Fortune 500 buyer profiles.

Emerging players

• Facilio: Facilio is an emerging cloud-based IWMS/facility management platform serving commercial real estate portfolios with overlapping O&M, energy, and tenant experience functionality to Eptura Workplace.

Others

• iOFFICE (predecessor asset): iOFFICE was one of the legacy brands merged into Eptura in 2022; it remains a useful comparable for the legacy workplace-experience segment that the unified Eptura platform now absorbs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/epturawork

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eptura