What HumanITcare does

HumanITcare (legal entity FOLLOWHEALTH SL, transitioning to the vitalera brand) is a Barcelona-based digital health company founded in 2018 that provides an AI-driven remote patient monitoring (RPM) and telemedicine platform. The core product connects more than 500 medical devices and wearables into a single API/SDK layer that integrates with electronic health records via FHIR and HL7 interoperability standards, enabling real-time capture of vital signs, AI-powered smart alerts on health deterioration, photo-based health parameter capture via AI image scan, video consultations, secure chat, customizable clinical questionnaires, and automated health reports. The platform is positioned as a CE-marked Class I medical device with active pursuit of Class IIa certification under EU MDR and ISO 13485 quality standards, and is GDPR and HIPAA compliant. It serves hospitals and clinical centers, home care services for elderly and dependent patients, health insurers, pharmaceutical companies (for real-world evidence and patient adherence programs), and academic / clinical research institutions, with specialized therapeutic-area programs in cardiology (Cardio4Health), oncology, respiratory/asthma (ITcareASMA with Gebro Pharma), mental health, infectious diseases, neurology, fall prevention, and diabetes. The company goes to market through an API-first enterprise motion combined with direct field sales and channel partnerships with device manufacturers (Garmin) and pharmaceutical companies (Gebro Pharma, Ferrer, Daiichi Sankyo), with named deployments spanning Spain, Portugal, Chile, Brazil, Colombia, and broader Europe, and early US market entry signaled by a Harvard Club of Boston presentation.

HumanITcare monetizes via a quote-based SaaS subscription model sold through a 'Request a Demo' enterprise sales motion, with pricing structured per deployment scale and use case rather than published tiers. The platform supports white-label deployment and OEM/embedded integration, allowing hospitals, insurers, and pharma partners to distribute the RPM capability under their own brand via API. Disclosed outcomes include 40% reduction in readmission risk for chronic disease patients, 33% reduction in emergency visits, 98% user adherence to telemonitorization programs, 89% of users attended remotely instantly, 90% patient satisfaction in home care, and 2x patient reach for home care services without additional staff. The company has raised approximately $3.75M across disclosed funding rounds in 2019 and 2021 (including a $2.9M European Innovation Council grant), supplemented by EU NextGenerationEU and CDTI NEOTEC grants, and operates with 11–50 employees led by CEO & Co-founder Nuria Pastor and CTO & Co-founder Unai Sánchez, with a medical advisory board anchored by Dr. Josep Brugada.

Name

HumanITcare

Legal name

FOLLOWHEALTH SL

Website

https://humanitcare.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

HumanITcare (FOLLOWHEALTH SL, transitioning to vitalera) is a Barcelona-based digital health company founded in 2018 that provides an AI-driven remote patient monitoring and telemedicine API platform, integrating 500+ medical devices via FHIR/HL7 for hospitals, home care providers, insurers, and pharmaceutical companies across Europe and Latin America.

Ownership category

akta.pro rank

Product category

Remote Patient Monitoring Software

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Prepackaged Software (7372), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Post-Acute & Hospital-at-Home Remote Care Platforms (HLACAFAB)

akta.pro secondary industries

Hospital-at-Home & Virtual Ward IoT (HLACAPAC), Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows) (HLALAFAH), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Remote patient monitoring
• Telemedicine platform
• Digital health API
• AI patient monitoring
• Connected health solutions

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: HumanITcare operates on a SaaS subscription model, providing access to its remote patient monitoring platform via API and SDK integration. Pricing is likely structured per patient, per program, or per integration volume, given the healthcare provider and home care service customer base.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

HumanITcare builds and sells an AI-driven remote patient monitoring and telemedicine platform that connects patients at home with healthcare providers through real-time vital signs capture, smart alerts, and clinical reporting. The platform exposes its capabilities via an API and SDK that integrates with over 500 medical devices and wearables and plugs into EHR systems using FHIR and HL7 standards. It is offered as a SaaS solution with white-label deployment for hospitals, insurers, home care providers, and pharmaceutical companies.

Product overview

HumanITcare is a connected health platform providing AI-driven remote patient monitoring and telemedicine solutions. The core offering is the Remote Patient Monitoring Platform, which connects to over 500 medical devices through the Telemedicine API & SDK for integration with EHR systems (FHIR/HL-7). The platform is modular with add-on capabilities including AI-Powered Smart Alerts System for anomaly detection, Smart Questionnaires for patient data collection, Video Consultation & Chat for remote care, and Intelligent Health Reports. Specialized therapeutic programs like Cardio4Health Cardiac Telerehabilitation and partnerships (Garmin, Gebro Pharma) extend functionality. The solution serves hospitals, home care services, insurance companies, and pharmaceutical companies.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Patient Monitoring Platform

Quantifiable outcome

• 40% reduction in readmission risk for chronic disease patients
• +7 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Dr. Jordi Piera (Sistema de Salut de Catalunya)minorStrategic or Co-development Partner · 1 May 2023Dr. Jordi Piera, Director of Digital Health Strategy at the Catalan Health System, participated as a speaker in HumanITcare's May 2023 webinar on digital health solutions and remote patient monitoring, sharing expertise on health interoperability standards.
• GarmincoreTechnology or Integration · 2 February 2023Strategic partnership with Garmin (global leader in smartwatches, fitness trackers, and digital health solutions) enabling customers in Spain, Portugal, Chile, Brazil, Colombia, and Europe to connect their Garmin smartwatch data to HumanITcare's remote patient monitoring platform. Partners can retrieve Garmin smartwatch data and medical device data from different brands using HumanITcare's SDK, and bring these data into their systems via HumanITcare's API. The collaboration was announced February 2023 and was highlighted at the Garmin Health Summit 2023 in Singapore.
• Clínicas MicoreStrategic or Co-development Partner · 1 January 2023Partnership with Clínicas Mi to offer the first 24-hour telemedicine service for oncology patients in Spain. HumanITcare provides the remote patient monitoring platform enabling continuous at-home follow-up, symptom data collection through portable electronic devices, and patient activity recording for precise treatment, enhancing patient safety and quality of life.
• Barcelona Health HubminorStrategic or Co-development Partner · 1 January 2023HumanITcare is an active member of the Barcelona Health Hub ecosystem, exploring new ways to improve patient quality of life through digital health innovation. Gebro Pharma is also a member, facilitating the partnership.
• ECM – Ente Certificazione Macchine (Notified Body No. 1282)coreOthers · 1 January 2023HumanITcare partnered with ECM – Ente Certificazione Macchine (Notified Body No. 1282) for CE Class IIa medical device certification under MDR and ISO 13485 quality standard certification for the medical device manufacturing process. This is a critical regulatory partnership for the company's expansion.
• Hospital Clínic de BarcelonacoreStrategic or Co-development Partner · 1 May 2022Partnership with Hospital Clínic de Barcelona to develop a cardiac telerehabilitation web platform (Cardio4Health program). The 8-week holistic program includes physical training sessions (24 sessions), weekly group sessions on healthy lifestyle adherence, and follow-up visits. Data is continuously collected through a wristband. The platform was adapted specifically for patients after ischemic events. Preliminary results show the program is safe and effective for improving functional capacity and muscle strength.
• FerrercoreStrategic or Co-development Partner · 1 May 2022Ferrer collaborated with HumanITcare and Hospital Clínic de Barcelona on the Cardio4Health cardiac telerehabilitation program. Ferrer's involvement provided pharmaceutical industry expertise and support for the holistic cardiac rehabilitation initiative targeting patients after ischemic events.
• Gebro PharmacoreStrategic or Co-development Partner · 1 April 2022Collaboration agreement with Laboratorios Gebro Pharma, S.A. to provide an innovative connected health tool for asthma patients in Spain. The partnership began in April 2022 with the ITcareASMA digital health project, supported by ACCIÓ. The solution allows asthmatic patients to monitor lung capacity, heart rate, blood pressure, and oxygen saturation autonomously, with data analyzed by the platform and notifications sent to both patients and healthcare professionals. GDPR-compliant system with encrypted and anonymized data. March 2023 agreement strengthened the collaboration for co-development of the solution.
• ACCIÓ (Government of Catalonia)minorStrategic or Co-development Partner · 1 January 2022ACCIÓ (the Catalan government agency for business competitiveness) provided support for the ITcareASMA digital health project with Gebro Pharma, validating the project's strategic importance to the Catalan health innovation ecosystem.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vivify Health: US-based remote patient monitoring and virtual care platform serving hospitals, payers, and employers with connected device kits and a clinician dashboard. Highly comparable to HumanITcare in core RPM functionality, device integration breadth, and enterprise health-system sales motion.
• Health Recovery Solutions (HRS): US RPM platform offering tablets and 4G-enabled kits that connect to peripheral devices for chronic disease and post-acute monitoring, sold to hospitals and home health agencies. Directly comparable to HumanITcare in device-kit-driven RPM, clinical pathways for chronic conditions, and enterprise sales to providers and home care.
• Doccla: UK virtual ward and hospital-at-home provider combining RPM devices with clinical oversight to enable early discharge and step-down care. Closely comparable to HumanITcare's hospital-at-home positioning, alert-driven escalation workflows, and European public-health-system customer base.
• Biofourmis: AI-driven RPM and care-at-home platform with FDA-cleared analytics for heart failure, oncology, and post-acute care, plus pharma real-world data offerings. Directly comparable to HumanITcare in AI-driven anomaly detection, multi-therapeutic RPM, and pharma channel partnerships.
• Luscii: Netherlands-based virtual ward and RPM platform widely deployed in Dutch and EU hospitals for chronic disease and COVID-19 monitoring. Comparable to HumanITcare in European hospital-at-home positioning, multi-device integration, and public-payer procurement model.
• Huma (formerly Medopad): UK-based digital health platform offering remote patient monitoring, decentralized clinical trials, and hospital-at-home solutions with hospital and pharma customers. Comparable to HumanITcare across hospital RPM, pharma real-world data channels, and multi-geography European footprint.
• CareSimple: Remote patient monitoring platform focused on chronic care management for home health agencies and physician practices in North America and Europe. Comparable to HumanITcare in chronic-disease RPM targeting home care and clinician customers, with device-kit distribution model.
• Current Health (Best Buy Health): Best Buy Health-owned RPM and care-at-home platform with FDA-cleared wearable, multi-vital monitoring, and enterprise hospital contracts for early-discharge and chronic care programs. Comparable to HumanITcare in enterprise hospital RPM, wearable-centric vital capture, and AI-driven alerting.

Broad incumbents

• Philips Hospital at Home / RPM: Large medtech incumbent offering a portfolio of remote patient monitoring, telehealth, and hospital-at-home solutions as part of its broader connected care business. Comparable to HumanITcare as an enterprise RPM alternative, but competes across a wider portfolio rather than as an RPM specialist.
• Medtronic Care Management Services: Medtronic's connected health and remote monitoring services business covering cardiac and chronic disease monitoring integrated with its device portfolio. Overlaps with HumanITcare's cardiology RPM use case but operates as part of a much larger medtech incumbent with bundled device-plus-service offerings.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/humanitcare
• LinkedInlinkedin.com/company/humanitcare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HumanITcare