What CareSimple does

CareSimple is an end-to-end remote patient monitoring (RPM) infrastructure provider that operates a unified platform-plus-devices model for U.S. healthcare providers and payers. Originally founded in 2009 as Tactio Health Group and rebranded to CareSimple in 2020, the company is private, employee-owned, and profitable with no venture capital or private equity backing. It co-engineers and distributes a portfolio of pre-activated cellular medical devices (blood pressure, glucose, weight, SpO2) connected via AT&T, Verizon, and T-Mobile with SLA-backed connectivity, and ships them through an Amazon-powered fulfillment network. A cloud-based clinical portal, condition-specific protocols for hypertension, diabetes, heart failure, maternity, COPD, and CKD, and automated CPT billing capture (99453, 99454, 99457, 99458, 99091) complete the software stack.

The platform integrates natively with Epic (via an exclusive Toolbox designation), Oracle Health, Meditech, athenahealth, NextGen, and eClinicalWorks, pushing vitals into Flowsheets, alerts into In Basket, and patients into MyChart without a second portal. CareSimple is the only RPM vendor to hold Epic Toolbox status, and has been KLAS's #1-rated device-based RPM platform for three consecutive years (2024-2026). Customers include Mass General Brigham, Henry Ford Health, MD Anderson Cancer Center, Deaconess, Cooper University Health Care, University of Iowa Health Care, MetroHealth, and St. Elizabeth Physicians, alongside research programs at UC Davis.

Revenue comes from SaaS subscriptions, hardware sales of cellular devices, optional managed clinical services, and reimbursement capture enablement, sold via direct enterprise sales, inside sales, channel partnerships (Cognizant/TriZetto for payers, Premier for GPO), and EHR marketplace listings. The company operates from Palm Beach Gardens, FL (clinical/commercial HQ), Union City (distribution), and Montréal (engineering and product), with 40,000+ devices deployed, 30,000+ patients monitored, 200M+ covered lives across integrated payer platforms, and ~40 organizations live across 20+ U.S. states. ISO 13485, ISO 27001, HIPAA, and FDA MDDS compliance underpin its regulatory positioning.

Name

CareSimple

Legal name

CareSimple Inc. and CareSimple Canada Inc.

Website

https://tactiosoft.com

Company type

Private

Founded year

2009

Operating status

Operating

Short description

CareSimple provides end-to-end remote patient monitoring infrastructure—co-engineered cellular medical devices, cloud clinical portal, native EHR integration (including an exclusive Epic Toolbox designation), and automated CPT billing—to U.S. health systems, physician groups, health plans, and research programs.

Ownership category

akta.pro rank

Product category

Remote Patient Monitoring Software

NAICS

Home Health Care Services (621610), Health Care and Social Assistance (62)

SIC

Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841), Services-Home Health Care Services (8082)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industries

Care Coordination, Escalation & Clinical Workflow for RPM (HLACAFAI), RPM Reimbursement, Billing & Program Operations Platforms (HLACAFAN), Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)

Keywords

• Remote patient monitoring
• Cellular medical devices
• EHR integration software
• Clinical workflow platform
• Automated CPT billing

Headquarters

HQ city

Palm Beach Gardens

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. RPM Platform Subscription: SaaS platform subscription for access to clinical portal, EHR integration, billing engine, and device management. Flexible service tiers from DIY to fully managed options.
2. Cellular Medical Devices: Co-engineered cellular devices for blood pressure, glucose, weight, and SpO2 monitoring sold as part of the RPM program.
3. Managed Clinical Services: Optional clinical staffing for monitoring, onboarding, and day-to-day operations. Customers can split between in-house and CareSimple-managed monitoring.
4. Reimbursement Capture: Automated capture of RPM, RTM, and CCM CPT codes (99453, 99454, 99457, 99458, 99091) enabling healthcare providers to bill for remote monitoring time.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

CareSimple provides an end-to-end remote patient monitoring (RPM) infrastructure platform that combines co-engineered cellular medical devices (blood pressure, glucose, weight, SpO2), a cloud-based clinical portal, native EHR integration (Epic Toolbox, Oracle Health, Meditech, athenahealth, NextGen, eClinicalWorks), condition-specific care protocols, and automated CPT billing capture. The offering is sold to U.S. health systems, physician groups, health plans, and research programs under three service models ranging from devices-only to fully managed clinical services.

Product overview

CareSimple is an end-to-end remote patient monitoring (RPM) infrastructure company that operates as a unified platform-plus-devices model. The core CareSimple RPM Platform provides the software layer — clinical workflow management, alert triage with TriCheck averaging, automated CPT billing capture, and patient engagement tools — while CareSimple designs and distributes a portfolio of co-engineered cellular medical devices (Blood Pressure Monitor, Blood Glucose Monitor, Body Scale, Pulse Oximeter, and the newer Direct+ line). Data flows natively into integrated EHRs (Epic via Toolbox designation, Oracle Health, Meditech, athenahealth, NextGen, eClinicalWorks) with no second portal. The platform is available in three service models: devices and connectivity only, partial managed services, or fully managed. Device connectivity is cellular via AT&T, Verizon, and T-Mobile, with Amazon-powered fulfillment.

Differentiator

Problem solved

Functional benefit

Products and services

• CareSimple RPM Platform End-to-end remote patient monitoring infrastructure platform providing clinical workflow management, alert triage, automated CPT billing capture (RPM, RTM, CCM codes), patient engagement tools, and native EHR integration (Epic Toolbox, Oracle Health, Meditech, athenahealth, NextGen, eClinicalWorks). Sold to health systems, physician groups, payers, and research programs under three service tiers.
• CareSimple Cellular Blood Pressure Monitor Cellular-enabled blood pressure monitor that transmits readings automatically after each measurement. Pre-activated, no WiFi or Bluetooth pairing required. Features TriCheck averaging of three sequential measurements per clinical guidelines.
• CareSimple Cellular Blood Glucose Monitor Cellular-enabled blood glucose monitor that automatically transmits glucose readings over cellular networks. Used for diabetes management within CareSimple RPM programs.
• CareSimple Cellular Body Scale Cellular-enabled body weight scale that transmits weight readings automatically. Available in max 440 lbs and max 551 lbs capacity variants for heart failure, CKD, and weight-management RPM programs.
• CareSimple Cellular Pulse Oximeter Cellular-enabled pulse oximeter (SpO2) that transmits oxygen saturation readings automatically for respiratory and chronic condition RPM programs.
• Direct+ Blood Pressure Monitor New-generation cellular blood pressure monitor co-engineered with A&D Medical and shipped through Amazon fulfillment. First device in the Direct+ line, positioned as an enterprise-scale, pre-activated BP monitor for RPM programs.
• CareSimple Clinical Portal Clinician-facing web portal for reviewing device readings, triaging alerts, managing care plans, and documenting patient monitoring activities. Serves as the workflow console for clinical teams across the three CareSimple service tiers.
• Beacon Patient Mobile App Patient-facing mobile app for iOS and Android enabling reminders, education content, and secure messaging. Listed as a service component in uptime monitoring; app-optional participation is supported because cellular devices transmit independently.

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• A&D MedicalcoreTechnology or IntegrationCo-engineering partnership for the Direct+ Blood Pressure Monitor - first device in the new Direct+ line. Partnership combines A&D Medical's medical device expertise with CareSimple's RPM platform and Amazon fulfillment network.
• AmazoncoreTechnology or IntegrationAmazon fulfillment network powers enterprise-scale device logistics for CareSimple. Devices shipped through Amazon network are pre-activated and include real-time shipment tracking across enrolled patient populations.
• Epic SystemscoreTechnology or IntegrationEpic Toolbox designation - CareSimple is the first and only RPM vendor with this designation. Interface-less engine runs inside Epic with vitals in Flowsheets, alerts in In Basket, and patients in MyChart. Also listed on Epic App Orchard.
• Cognizant TriZettocoreChannel Partner/ Reseller/ DistributorPartnership announced April 2026 to bring turnkey RPM to health plans nationwide through Cognizant's TriZetto platform, targeting the 200M+ covered lives across integrated payer platforms.
• Oracle HealthcoreTechnology or IntegrationNative EHR integration with Oracle Health (formerly Cerner) for bidirectional data flow of vitals, alerts, and charges.
• athenahealthmajorTechnology or Integrationathenahealth Marketplace partnership makes CareSimple's RPM solution accessible through athenahealth's network of healthcare providers.
• MeditechmajorTechnology or IntegrationNative EHR integration with Meditech for bidirectional data flow supporting RPM workflows.
• NextGen HealthcaremajorTechnology or IntegrationNative EHR integration with NextGen for bidirectional data flow supporting RPM workflows.
• eClinicalWorksmajorTechnology or IntegrationNative EHR integration with eClinicalWorks for bidirectional data flow supporting RPM workflows.
• UCSFmajorStrategic or Co-development PartnerClinical trial partnership with UCSF announced August 2023 on equity in remote hypertension self-management research.
• Premier Inc.majorChannel Partner/ Reseller/ DistributorGroup purchasing agreement awarded November 2021 enabling CareSimple's RPM solutions to be procured through Premier's network of healthcare providers.
• MAGNET GROUPmajorStrategic or Co-development PartnerStrategic supplier relationship with MAGNET GROUP announced April 2021 for healthcare technology distribution.
• Marie Peppers / Chronic Care Manager CourseminorStrategic or Co-development PartnerStrategic partnership for RPM education and training, leveraging the Chronic Care Manager Course for workforce development.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vivify Health (Optum): One of the largest direct RPM platform competitors, now owned by UnitedHealth/Optum. Competes head-to-head with CareSimple for health system RPM deployments, with a comparable device-plus-platform-plus-EHR-integration model.
• AMC Health: Established RPM and telehealth provider serving health systems and payers for chronic care and post-acute programs. CareSimple's VP of Provider Solutions (Bernie Benassa) previously spent two decades at AMC Health.
• Withings Health Solutions: Connected device manufacturer (BP, scale, sleep) with a growing B2B health solutions arm targeting providers and payers. Direct device-portfolio overlap with CareSimple's cellular BP, weight, and SpO2 lineup.
• Dexcom: Leader in continuous glucose monitoring. CareSimple integrates Dexcom CGM data into its platform, positioning Dexcom as both a data source and a competitor in the glucose RPM segment.
• Biofourmis: RPM and care-at-home platform with strong analytics orientation, including FDA-cleared AI algorithms. Competes for multi-condition RPM programs and increasingly for hospital-at-home contracts.
• Health Recovery Solutions (HRS): Direct RPM competitor providing tablets, peripherals, and a clinical platform for hospital-at-home and chronic care programs. Targets the same health systems and physician group buyers as CareSimple.

Broad incumbents

• Medtronic Care Management Services: Large medical device incumbent offering RPM, cardiac monitoring, and remote care programs. Competes with CareSimple in cardiovascular and chronic care RPM, but as part of a much broader device portfolio.
• Omron Healthcare: Established blood pressure monitor incumbent expanding into connected and cellular-enabled RPM devices. Direct overlap with CareSimple's core BP monitoring use case.
• Honeywell Life Care Solutions: Long-running RPM platform and connected device business within Honeywell. Competes in health system RPM but inside a large diversified industrial conglomerate with less RPM-specific focus.

Emerging players

• Preventice Solutions (Boston Scientific): Remote cardiac monitoring service now part of Boston Scientific. Overlaps with CareSimple in cardiac RPM programs (heart failure, arrhythmia) for health systems, with a narrower device focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/caresimple-rpm

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareSimple