What Telcom does

Elevate (formerly Telcom, post-Luminet integration) is a Manchester-headquartered B2B connectivity provider serving UK businesses. The company operates a hybrid network combining 415km of owned full-fibre infrastructure with what it describes as the UK's largest B2B Fixed Wireless Access (FWA) network, reaching over 100,000 businesses OnNet across six "hypercities": Birmingham, Cardiff, Leeds, Liverpool, London, and Manchester. Named customers include Starling Bank, NHS, WeWork, CBRE, and Allied London, indicating a mix of regulated financial services, public sector, flexible workspace, and property segments.

The company monetises through recurring monthly contracts on connectivity products (full-fibre leased lines, FWA, SoGEA, broadband), layered with managed and security services including SASE, Secure SD-WAN, International DIA, UCaaS, and Hosted PBX. Distribution is hybrid: direct enterprise sales supplemented by the Preconnect programme, which pre-provisions buildings with landlords and channel partners to accelerate tenant installations. The technical stack centres on dark-fibre and lit Ethernet services, 60GHz/mmWave carrier-grade wireless, and an integrated managed services layer delivered from network operations in Manchester.

Founded in 2014, the company raised £63m from Gresham House in July 2021 to fund fibre rollout, acquired London-based FWA operator Luminet in October 2023, and rebranded to Elevate in 2024 to present a unified proposition across fibre, wireless, and managed services. Headcount is reported at approximately 200 technical staff, with executive leadership comprising CEO Shaun Gibson, Co-Founder and CIO Alistair Adams, CTO Thom Seddon, CFO David McCabe, and SVP Harvey Beilinsohn.

Name

Telcom

Legal name

Elevate

Website

https://telcom.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Elevate (formerly Telcom) is a Manchester-based B2B connectivity provider combining 415km of owned full fibre with the UK's largest B2B Fixed Wireless Access network, serving over 100,000 businesses across six UK cities with connectivity, SD-WAN, SASE, and unified communications services.

Ownership category

akta.pro rank

Product category

Business Connectivity Services

NAICS

All Other Telecommunications (5178), Telephone Apparatus Manufacturing (33421)

SIC

Telephone Communications (No Radiotelephone) (4813), Computer Communications Equipment (3576)

akta.pro primary industry

Small Cell & DAS Deployment (Pole/Street Furniture, In-Building DAS) (IMAFAIAE)

akta.pro secondary industry

Data, Communications & Fiber Optic Cable (IMADAMAD)

Keywords

• Business connectivity services
• Leased line internet
• Fixed wireless access
• Managed network security
• B2B fibre broadband

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Connectivity Services: Recurring connectivity services including dedicated leased lines, fixed wireless leased lines, backup internet, and multi-site connectivity. Revenue generated through subscription contracts for network infrastructure and bandwidth.
2. Managed Services: Ongoing management of networks, security, and communications including managed LAN/WiFi, SD-WAN, firewall, cloud security, and UCaaS services. Recurring revenue from service management contracts.
3. Wholesale Channel: Ground to cloud connectivity partnership with wholesale channel community, providing infrastructure access to other service providers and partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Telcom, operating commercially as Elevate, is a UK B2B connectivity provider delivering dedicated leased lines, fixed wireless internet, managed networks, cybersecurity, and unified communications to enterprise and mid-market businesses across six UK hypercities. The company combines full fibre infrastructure with rooftop wireless technology and operates the Preconnect building programme for commercial landlords plus the Elevate Wholesale channel for service provider partners.

Product overview

Elevate (formerly Telcom & Luminet) is a unified connectivity and cybersecurity platform offering a comprehensive suite of services across connectivity, managed networks, cybersecurity, and business communications. The platform operates on a platform-plus-modules architecture, combining full fibre infrastructure and rooftop wireless fixed wireless access to deliver leased lines, backup internet, and rapid-deployment solutions. Managed network offerings include IPVPN, SD-WAN, Secure SD-WAN, and Managed LAN/WiFi, while cybersecurity services span Managed Firewall, Cloud Security, SASE, DNS Filter, and Cyber Essentials. Business communications include UCaaS, Microsoft Teams Direct Routing, and VoIP. The company serves businesses, commercial landlords (via Preconnect), and wholesale partners, with network presence across major UK hypercities including Manchester, London, Leeds, Birmingham, Liverpool, and Cardiff.

Differentiator

Problem solved

Functional benefit

Brands

• Preconnect: Building preconnection service for commercial landlords to attract new tenants and get them connected in days at no cost.
• Elevate Wholesale

Products and services

• Dedicated Leased Lines

Quantifiable outcome

• 100% uptime available
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• LuminetcoreOthers · 24 October 2023Telcom Group completed the acquisition of London-based Luminet, London's largest Fixed Wireless network operator, in October 2023. The acquisition enhances Telcom's network infrastructure particularly in London and positions it as the UK's largest B2B Fixed Wireless Network provider. Luminet has been rebranded and merged into Elevate.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CityFibre: CityFibre is the UK's largest independent full-fibre platform, building and operating a wholesale fibre network used by ISPs and resellers. Directly comparable to Elevate on fibre infrastructure build, B2B/enterprise focus, and the altnet challenger model against Openreach.
• TalkTalk Business: TalkTalk Business is the B2B division of UK ISP TalkTalk, providing connectivity, voice, and managed services to SMEs and mid-market customers. Comparable to Elevate in UK B2B ISP focus, product mix (broadband, Ethernet, VoIP, UCaaS), and target customer segments.
• Colt Technology Services: Colt is a UK-founded B2B connectivity and network services provider operating its own fibre infrastructure across Europe and Asia. Comparable to Elevate on owned fibre network, enterprise focus, SD-WAN, and on-demand connectivity offerings.
• Exponential-e: Exponential-e is a UK B2B connectivity and cloud services provider offering Ethernet, SD-WAN, UCaaS, and managed security to mid-market and enterprise customers. Directly comparable on product portfolio, UK enterprise focus, and integrated connectivity-plus-managed-services model.
• Gamma Communications: Gamma Communications is a UK-listed provider of B2B communications, connectivity, and UCaaS services, supplying both direct enterprise and a large channel partner community. Comparable to Elevate on the wholesale/channel go-to-market, UCaaS/voice heritage, and B2B connectivity focus.
• Community Fibre: Community Fibre is a London-focused altnet building full-fibre networks for residential and business customers. Comparable to Elevate on owned fibre build model, London B2B presence, and challenger positioning versus Openreach, though with greater residential weighting.
• Glide: Glide is a UK B2B connectivity provider delivering fibre, wireless, and managed services to student accommodation, build-to-rent, and commercial landlords. Closely comparable to Elevate on the Preconnect-style building pre-connection model and hybrid fibre/wireless architecture.

Broad incumbents

• Openreach (BT Group): Openreach is BT Group's national access network division, owning and operating the majority of UK last-mile fibre and copper infrastructure. The dominant incumbent against which Elevate competes on footprint, scale, and enterprise SLAs, though operating under a regulated wholesale model.
• Virgin Media O2 Business: Virgin Media O2 is one of the UK's largest fixed and mobile operators, with a substantial B2B division (Virgin Media Business / O2 Business) offering connectivity, mobile, UCaaS, and managed services. Comparable on enterprise product breadth and UK reach, though substantially larger and bundled.
• Vodafone Business UK: Vodafone Business UK is the enterprise arm of Vodafone, providing fixed connectivity, IoT, mobile, UCaaS, and managed network services to large UK enterprises. Comparable to Elevate on enterprise managed services, SD-WAN, and unified communications, with a much broader international footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/telcomhq

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telcom