What Voxia does

Voxia is a no-code AI voice conversation platform that enables businesses to deploy human-like AI phone agents for inbound and outbound call operations without engineering resources. Founded in 2019 in Tel Aviv, Israel, with corporate headquarters in New York (legally Amy Insight Inc., LLC, a Delaware LLC), Voxia's stack combines natural language processing, real-time speech recognition and synthesis, sentiment analysis with automatic escalation triggers, predictive analytics, and intelligent call routing into a unified agent-builder that supports multilingual interactions and 24/7 operation. The platform comprises a core AI Voice Agents product plus discrete modules for inbound call handling, outbound lead generation and revival, call-center automation, customer-service automation, and telephony infrastructure. According to company-reported metrics, the platform has handled 1.5 million+ calls and 542,000+ minutes of AI conversation, achieved 50–80% outbound connect rates, delivered 500x faster lead response versus human agents, and reduced customer wait times by 95%.

Name

Voxia

Legal name

Amy Insight Inc., LLC

Website

https://voxia.ai

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Voxia is a no-code AI voice-agent platform that automates inbound and outbound phone calls for enterprises and SMBs across eCommerce, financial services, real estate, gaming, municipalities, and SaaS using NLP, speech recognition, and sentiment analysis, sold via quote-based subscriptions with sales-led and self-serve onboarding.

Ownership category

akta.pro rank

Product category

Conversational AI / Voice Agent Platform

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Voice Assistants & Voice UI (VUI) (HDAAAFAD), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• AI voice agents
• Conversational AI platform
• No-code phone AI
• Automated call center
• AI customer service

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. AI Voice Agent Platform Subscription: Voxia generates revenue through subscription-based access to its AI phone call platform, where businesses pay for the ability to deploy AI voice agents for customer service, outbound sales, and call center operations. The platform offers tiered access with white-glove service for enterprise implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Voxia provides a no-code AI Voice Agent platform that enables businesses to build, deploy, and operate human-like AI agents for automated inbound and outbound phone calls. The platform delivers 24/7 multilingual voice-based customer support, lead generation, meeting scheduling, and call center optimization across industries including eCommerce, financial services, real estate, gaming, municipalities, retail, and SMBs.

Product overview

Voxia is a no-code Phone AI platform built by Amy Insight Inc. that provides human-like AI Voice Agents for automated phone calls. The platform consists of a core AI Voice Agent system with three integrated service modules: Inbound AI Calls for handling incoming customer inquiries with 24/7 availability, Outbound AI Calls for lead generation and customer outreach with 50-80% connect rates, and AI for Call Centers/Customer Service for workforce optimization and support automation. Built on a cloud-based infrastructure, the platform requires no coding to deploy and offers features including speech analytics, intelligent call routing, meeting scheduling, and personalized customer interactions across industries including eCommerce, Financial Services, Gaming, Real Estate, Retail, and SMBs.

Differentiator

Problem solved

Functional benefit

Products and services

• Voxia AI Voice Agents No-code AI phone call system enabling businesses to build and deploy human-like voice agents for automated inbound and outbound calls, with capabilities including lead generation, customer support, and meeting scheduling. Targeted at mid-market and enterprise B2B buyers across multiple verticals.
• Inbound AI Calls AI-powered inbound call handling service that provides 24/7 instant and accurate responses to customer inquiries, reducing operational costs while improving conversion rates through efficient call management. For businesses needing automated handling of incoming customer calls.
• Outbound AI Calls AI-driven outbound calling solution for lead generation, lead revival, and customer outreach. Automates prospecting calls with 50-80% connect rates and handles appointment scheduling, confirmations, and reminders. For sales and growth teams running outbound campaigns.
• AI Caller & Phone Service Core phone service infrastructure enabling AI-powered voice interactions. Provides the telephony foundation for Voxia's call handling capabilities including call initiation, receipt, and management for businesses seeking cloud-based AI telephony.
• AI for Call Centers Cloud-based call center solution leveraging AI for outbound telemarketing and call center optimization. Automates routine calls, provides speech analytics, and optimizes contact center strategies with data-driven insights. For contact center operators seeking AI-driven workforce optimization.
• AI for Customer Service AI customer service tools providing 24/7 automated support with instant and accurate responses to inbound queries. Enhances customer satisfaction through personalized interactions and intelligent issue resolution. For CX and support teams seeking automated customer engagement.

Quantifiable outcome

• 50-80% Connect Rate for outbound calls
• +4 more outcomes

Segments10 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature8 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bland AI: Bland AI provides AI phone agents for enterprise customer service and sales calls. It is a direct competitor in the AI voice agent space, offering similar inbound and outbound call automation capabilities.
• Retell AI: Retell AI offers a no-code platform for building and deploying AI voice agents for phone calls, closely matching Voxia's no-code AI phone agent positioning and target customer base.
• Vapi: Vapi provides a developer platform for building voice AI agents with telephony integration. While more developer-focused than Voxia, it serves the same AI voice agent market and competes for voice automation workloads.
• PolyAI: PolyAI develops voice-first AI assistants for customer service, handling inbound calls for enterprises. It directly competes with Voxia's inbound AI call handling and customer service automation capabilities.
• Air AI: Air AI offers AI voice agents capable of holding long, human-like phone conversations for sales and customer service. It competes directly with Voxia in the AI phone agent market targeting similar enterprise use cases.
• Sierra AI: Sierra builds AI agents for customer experience, with a strong focus on voice-based conversational AI for enterprise customer service. It is one of Voxia's most direct competitors, targeting similar enterprise CX automation use cases.
• Cognigy: Cognigy is an enterprise conversational AI platform specializing in voice and chatbots for customer service automation. It serves similar enterprise CX use cases as Voxia with a focus on contact center transformation.
• Decagon: Decagon provides AI agents for customer support, including voice and chat, serving enterprise customers with conversational AI automation. Directly comparable to Voxia's core offering and target market.

Broad incumbents

• Kore.ai: Kore.ai is an established conversational AI platform offering voice and chatbot solutions for enterprise customer service. As a broader incumbent, it offers overlapping capabilities with Voxia but serves a wider enterprise portfolio.
• Yellow.ai: Yellow.ai provides an enterprise conversational AI platform with voice and chat capabilities for customer support automation. It operates as a broader incumbent serving enterprise CX transformation at scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Callersai
• LinkedInlinkedin.com/company/37429937/admin/feed/posts

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voxia