What Stasher does

Stasher (legal entity CityStasher Ltd) is a two-sided luggage storage marketplace that connects travelers needing temporary bag storage with vetted local hosts — primarily hotels, shops, and offices — operating more than 10,300 partner "Stashpoints" across 1,220+ cities on every continent. Founded in 2015 in London by Oxford roommates Jacob Wedderburn-Day (CEO) and Anthony Collias (CCO), the company was incorporated as CityStasher Ltd and rebranded to Stasher; it is headquartered in London and operates as a privately held, venture-backed business with approximately 40+ employees spanning product, engineering, commercial, operations, partnerships, and marketing.

The platform is delivered as a website (stasher.com) and native iOS/Android apps, allowing users to search by location, compare prices, and book storage on a per-bag-per-day basis (pricing starts at £1.49 / $1.49 / €1.49 per bag per day). Hosts join through a self-serve portal (hosts.stasher.com) and earn a commission per bag stored, paid monthly. Core product features include real-time booking and availability, a host dashboard for supply management, a £10,000 guarantee per booking (£1,000 per individual bag) backed by insurance against theft, loss, or damage, and HostBuddy AI, an AI-powered assistant for short-term rental hosts. Payments are processed via Stripe, and customer support runs on Freshdesk/Freshchat with 24/7 live chat.

Stasher generates revenue primarily through transaction fees on each booking, with a secondary marketplace-commission mechanic on the host side. Distribution is driven by direct-to-consumer self-serve booking, mobile app usage (incentivized by a 5% discount), and deep B2B integrations with major travel platforms including Booking.com, Airbnb, Expedia, Klook, Accor, Premier Inn, and Eurail, as well as vertical partnerships such as Pass the Keys for the short-let segment. The company has expanded its network and geographic reach through the acquisitions of Airkeep.me (Latin America, 2022), Cubby (2022), and StoreMe (United States, 2024), and has raised approximately $5.4M in disclosed venture funding across multiple rounds between 2016 and 2020 from investors including VentureFriends, Howzat Partners, Wayra UK, Pitch@Palace, Charlotte Street Capital, and angels from Hotels.com and Spotify.

Name

Stasher

Legal name

CityStasher Ltd

Website

https://stasher.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Stasher operates a two-sided marketplace connecting travelers needing temporary luggage storage with vetted hotels, shops, and offices ("Stashpoints") across 1,220+ cities globally. The platform takes a per-booking transaction fee on storage priced from £1.49 per bag per day, distributed via its own apps and major OTA integrations.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Luggage Storage Bookings: Platform charges travelers a fixed daily rate for luggage storage at partner Stashpoints. Prices vary by city and bag size, starting from £1.49/$1.49/€1.49 per bag per day. Revenue is generated on each transaction completed through the platform.
2. Host Commission Payments: Hosts earn commission on each bag stored, paid monthly via bank transfer between 5th-10th of each month. Hosts can earn around £200/month on average, with prime locations earning up to £3,000/month. Hosts with just 2sqm of space can earn up to £900/month.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Stasher operates a two-sided luggage storage marketplace that connects travelers with hotels, shops, and offices ("Stashpoints") for short-term bag storage. Customers book and pay per bag per day through the website or mobile app, with prices starting from £1.49/$1.49/€1.49. Hosts monetize empty space by storing bags and earn monthly commissions, while travelers benefit from a £10,000 guarantee, 24/7 support, and access to 10,300+ locations across 1,220+ cities.

Product overview

Stasher is a luggage storage platform operating a network of verified partner locations (Stashpoints) in hotels and shops where travelers can securely store bags. The platform consists of a customer-facing web and mobile app for booking storage, a host management dashboard for partner operations, an affiliate program, and a £10,000 guarantee product. The company has also developed an AI assistant (HostBuddy AI) for host customer service automation. Stasher's network spans over 10,300 locations across hundreds of cities worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Stasher Luggage Storage Platform A web-based luggage storage network that connects travelers with hotels and shops (Stashpoints) for temporary bag storage. Users search by location, book online, and pay per bag per day.
• Stasher Mobile App Mobile application for iOS and Android that allows customers to find, book, and pay for luggage storage at nearby Stashpoints. Offers 5% discount for app bookings.
• Stasher Guarantee Insurance guarantee covering bookings against theft, loss, or damage while stored at a Stashpoint. Individual bags covered up to £1,000 each, with total coverage up to £10,000 per booking.
• Host Dashboard Online portal for hosts (hotels, shops, offices) to manage their Stashpoint operations, view bookings, track commissions, update availability and capacity, and order signage materials.
• Stasher Affiliate Program Partnership program allowing affiliates to earn commissions by referring new customers or hosts to the Stasher platform.
• HostBuddy AI AI-powered smart assistant for short-term rental hosts that answers common questions about check-in, parking, bag drop-off, and late checkout automatically.

Quantifiable outcome

• Prices up to 50% cheaper than station lockers
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Pass the KeyscoreGTM or Marketing Partner · 29 June 2026Partnership announced June 2026. Pass the Keys is the UK's leading professional short-let property management company. The partnership brings Stasher's luggage storage network directly to Pass the Keys' guests across the UK and beyond, providing seamless storage options before check-in or after check-out.
• StoreMecoreTechnology or Integration · 17 July 2024Acquired by Stasher in July 2024. StoreMe was a US-based luggage storage service with 300+ locations. The acquisition expanded Stasher's US presence, particularly on the East Coast, growing the combined network to over 8,700 locations worldwide.
• Booking.comcoreGTM or Marketing PartnerMajor travel booking platform integration. Stasher services promoted and accessible through Booking.com platform, driving customer acquisition through one of the world's largest travel sites.
• AirbnbcoreGTM or Marketing PartnerIntegration with Airbnb platform for luggage storage services. Serves Airbnb hosts who need to offer early check-in/late check-out bag storage to guests and travelers using Airbnb accommodations.
• ExpediacoreGTM or Marketing PartnerMajor online travel agency integration. Stasher services promoted through Expedia platform to reach travelers booking flights, hotels, and activities.
• KlookcoreGTM or Marketing PartnerIntegration with Klook travel booking platform. Stasher services promoted to Klook's customer base of travelers booking tours, activities, and attractions.
• AccorcoreGTM or Marketing PartnerPartnership with Accor hotel group. Stasher services integrated with Accor properties across their portfolio of hotels.
• Premier InncoreGTM or Marketing PartnerPartnership with Premier Inn hotel chain in the UK. Stasher services integrated with Premier Inn locations.
• EurailminorGTM or Marketing PartnerPartnership with Eurail for train travelers. Luggage storage services promoted to Eurail pass holders traveling by rail across Europe.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Bounce: Bounce operates one of the largest luggage storage networks globally, connecting travelers with partner shops and hotels on a marketplace basis. It is the closest direct competitor to Stashpoint in product, target customer (travelers needing temporary bag storage) and marketplace business model.
• Radical Storage: Radical Storage is a luggage storage network partnering with hotels, cafes and shops across European cities. It is a direct marketplace competitor to Stashpoint, with overlapping host profiles, traveler segments and city coverage.
• LuggageHero: LuggageHero is a luggage storage marketplace connecting travelers with vetted local shops and hotels on a per-bag booking model. It is directly comparable to Stashpoint in service offering, host acquisition approach and target traveler segments.
• Nannybag: Nannybag is a French luggage storage marketplace partnering with hotels and shops to offer bag storage to travelers. It directly competes with Stashpoint in European cities on a similar marketplace commission model.
• Qeepl: Qeepl operates a luggage storage network across European cities with a comparable host-partner marketplace model. It is a direct competitor to Stashpoint in pricing structure, traveler use cases and host onboarding approach.
• Knock Knock City: Knock Knock City is a luggage storage service targeting travelers needing short-term bag storage in city centers. It is comparable to Stashpoint as a direct competitor in the same product category and customer use case.
• Vertoe: Vertoe was a luggage storage marketplace connecting travelers with vetted shops and hotels on a per-bag booking model. It is comparable to Stashpoint as a direct competitor in core service offering and host acquisition model.
• BagsAway: BagsAway is a luggage storage network offering short-term bag storage at partner locations. It directly competes with Stashpoint on similar traveler use cases (between-checkin-and-flight, city exploration) and host partner model.

Broad incumbents

• Big Yellow Storage: Big Yellow Storage is an established UK self-storage company and was Stashpoint's first investor. While it operates traditional long-term self-storage rather than traveler-focused short-term storage, it is comparable as an incumbent storage operator and provides strategic context for Stashpoint's model.
• Safestore: Safestore is a major self-storage operator in the UK and Europe. While focused on long-term personal and business storage rather than traveler luggage storage, it is relevant as a broader incumbent in the storage category in Stashpoint's home market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stasherofficial
• LinkedInlinkedin.com/company/citystasher
• Facebookfacebook.com/stasherofficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds9 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stasher