Didar CRM
Didar CRM is an Iranian cloud-based, Persian-language CRM SaaS company founded in 2015, serving 5,000+ Iranian small and medium-sized businesses with sales pipeline management, customer database, ticketing, and AI-assisted features via web and mobile apps.
- Company typePrivate
- Founded2015
- HeadquartersTehran, Iran
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Didar CRM does
Didar CRM is an Iranian cloud-based customer relationship management (CRM) software company founded in 2015 by Hamid Mahmoudzadeh and headquartered in Tehran, operating under the legal entity ابر رایانش دیدار (Eberayanesh Didar Company). The product is a modular SaaS CRM delivered via web browser and native Android/iOS mobile apps, bundling sales pipeline management, lead/opportunity generation tools, a centralized customer database, project and post-sale management, reporting dashboards, a ticketing system, bulk SMS/WhatsApp messaging, VoIP/caller ID integration, custom fields and form builder, and AI-assisted features for predictive forecasting and personalization. The platform is differentiated by full Persian-language support, integrations with locally dominant tools (WordPress, WooCommerce, Iranian VoIP, accounting software, payment gateways, WhatsApp), and a public REST API.
Didar monetizes through recurring SaaS subscription fees billed monthly or annually, with a transparent tiered tariff published online and a 15-day free trial as the primary onboarding mechanism. Its primary customer segment is Iranian small and medium-sized businesses, with documented vertical penetration into medical equipment, manufacturing, trading, real estate, education, beauty/health, and online businesses. Go-to-market blends product-led self-serve sign-up via app.didar.me with inside-sales consultation, a sales consultant marketplace, an affiliate/reseller program (همکاری در فروش), and a content-led acquisition engine anchored by a 100,000+ subscriber weekly Persian newsletter, free e-books, webinars, Didar University, Didar School, and the Didar Sales Academy. The company claims 5,000+ business customers and closed an $857,000 angel round from a Digikala co-founder in September 2025 as its first disclosed external capital event.
Didar CRM firmographics
Firmographics- Name
- Didar CRM
- Legal name
- شرکت ابر رایانش دیدار
- Website
- https://didar.me
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Didar CRM is an Iranian cloud-based, Persian-language CRM SaaS company founded in 2015, serving 5,000+ Iranian small and medium-sized businesses with sales pipeline management, customer database, ticketing, and AI-assisted features via web and mobile apps.
- Ownership category
- akta.pro rank
Didar CRM industry classification
Industry- Product category
- Customer Relationship Management (CRM) Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Sales Force Automation (SFA) CRM (HDAEAFAA)
- akta.pro secondary industries
- Customer Service, Support & Contact Center CRM (HDAEAFAC), CRM Data Quality, Enrichment & CDP-Adjacent CRM (HDAEAFAJ)
Keywords
Where Didar CRM is headquartered
LocationHeadquarters
- HQ city
- Tehran
- HQ country
- Iran
- HQ region
- Middle East
Offices1 record
Markets served
Didar CRM business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Didar CRM operates as a cloud-based (ابری) SaaS product, generating recurring subscription revenue from monthly or annual plan fees. Pricing is transparent on the tariff page with no hidden fees. The company also offers a 15-day free trial as the primary onboarding mechanism.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard subscription with all core CRM features including sales pipeline, customer database, reports, ticketing, mobile app, and integrations. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Didar CRM product offering
Product offeringCore offering
Didar CRM is a cloud-based customer relationship management (CRM) software platform sold primarily to Iranian small and medium-sized businesses on a SaaS subscription basis. The platform centralizes customer data, manages sales pipelines and leads, supports post-sale project workflows, ticketing, reporting dashboards, bulk SMS and WhatsApp messaging, and includes AI-powered predictive analytics and automation. It is delivered via web browser and native Android/iOS mobile applications, with a 15-day free trial and Persian-language support and local payment infrastructure tailored to the Iranian market.
Product overview
Didar CRM is a cloud-based Customer Relationship Management platform designed for Iranian small and medium businesses. The core product is Didar CRM itself, a unified web-based CRM accessible via browser and mobile app (Android/iOS). The platform is modular — it is offered as one integrated product that bundles multiple functional modules: Sales Pipeline & Deal Management (کاریز فروش), Lead Generation Tools (ابزارهای تولید فرصت), Customer Database (بانک اطلاعاتی مشتریان), Project & Post-Sale Management, Reports & Dashboards, and Ticketing System (سیستم تیکتینگ). Supporting the core product, Didar provides a mobile application for iOS and Android, a REST/connectivity API for third-party integrations (WordPress, WooCommerce, VoIP, accounting software, payment gateways, WhatsApp), a free educational platform (Didar University), a dedicated training school (Didar School), and downloadable free eBooks. The platform incorporates AI capabilities for predictive analytics, process automation, and generative AI-powered personalization.
Differentiator
Problem solved
Functional benefit
Products and services
- Didar CRM Didar CRM is a cloud-based customer relationship management software platform for Iranian small and medium businesses, providing sales pipeline management, lead and opportunity tracking, a centralized customer database, project and post-sale process management, reporting dashboards, ticketing, bulk SMS/WhatsApp messaging, and AI-powered predictive analytics and automation, accessible via web browser and native Android/iOS mobile apps.
- Didar CRM Mobile Application Native mobile application for Didar CRM on Android and iOS platforms, providing field access to CRM data, sales pipeline tracking, and customer relationship management features on smartphones and tablets.
- Didar CRM API REST API integration capability that allows developers to connect external services — including telephone systems, SMS panels, websites, payment gateways, accounting software, and other business tools — to the Didar CRM platform, documented at didar.me/api-help/.
Quantifiable outcome
- 300% increase in conversion rate of opportunities to customers (as claimed on homepage)
- +3 more outcomes
Companies that use Didar CRM
Customer profileNamed customers18 records
Segments8 records
Ideal customer profiles2 records
Didar CRM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature12 records
Didar CRM partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights6 records
Didar CRM competitors and assessment
Company assessmentEmerging players
- Freshsales (Freshworks): Sales-focused CRM from Freshworks with built-in phone, email, AI, and WhatsApp-style messaging features. Closely mirrors Didar's emphasis on integrated communication channels (VoIP, SMS, WhatsApp) and sales pipeline management.
Broad incumbents
- Salesforce: Global CRM market leader with sales, service, marketing, and AI clouds. While it serves larger customers, it sets the feature ceiling Didar's Iranian SMB customers may eventually demand and represents the aspirational incumbent benchmark.
- Bitrix24: Global CRM and collaboration suite with strong free/affordable tier, mobile apps, and integrated telephony/SMS. Comparable to Didar on bundled CRM-plus-collaboration offering and SMB affordability positioning.
- HubSpot: Global CRM and marketing automation incumbent. While not focused on the Iranian market, it represents the kind of international competitor that could localize and compete on features, and serves as the global reference point for the SMB CRM category Didar targets.
- Pipedrive: Global sales-focused CRM with strong pipeline management and SMB positioning. Highly comparable in core functionality (sales pipeline, deal management, mobile access) to Didar's flagship modules, and competes for the same sales-led SMB buyer.
- Zoho CRM: Broad-suite global CRM and business application vendor offering sales, support, marketing, and AI capabilities. Overlaps with Didar's full CRM suite and competes on affordability for SMBs in any market where it can be accessed.
Direct peers
- Payamgostar (Danapardaz): One of Iran's largest homegrown CRM and business automation platforms, directly named as a Didar competitor in Didar's own comparison pages. Targets the same Iranian SMB segment with sales, marketing, and customer service modules.
- CRM Sarv: Iranian cloud-based CRM vendor explicitly listed as a Didar competitor on Didar's comparison pages. Serves Iranian SMBs with sales pipeline, customer database, and marketing automation — closely overlapping Didar's feature set and target market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Didar CRM social profiles
Digital presenceDidar CRM financial estimates
Financial estimateRevenue estimate
Valuation estimate
Didar CRM leadership team
Management profileNumber of profiles
Profiles1 record
Didar CRM funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Didar CRM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Didar CRM
What does Didar CRM do?
Didar CRM is a cloud-based customer relationship management (CRM) software platform sold primarily to Iranian small and medium-sized businesses on a SaaS subscription basis. The platform centralizes customer data, manages sales pipelines and leads, supports post-sale project workflows, ticketing, reporting dashboards, bulk SMS and WhatsApp messaging, and includes AI-powered predictive analytics and automation. It is delivered via web browser and native Android/iOS mobile applications, with a 15-day free trial and Persian-language support and local payment infrastructure tailored to the Iranian market.
Is Didar CRM a public or private company?
Didar CRM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Didar CRM founded?
Didar CRM was founded in 2015. It employs 51 to 100 people.
Where is Didar CRM based?
Didar CRM is headquartered in Tehran, Iran, in the Middle East region.
How does Didar CRM make money?
One revenue line is on record: saaS Subscription.
Who are Didar CRM's main competitors?
Freshsales (Freshworks) is listed as an emerging player. Broad incumbents are Salesforce, Bitrix24, HubSpot, Pipedrive and Zoho CRM. Direct peers are Payamgostar (Danapardaz) and CRM Sarv.
Does Didar CRM have an API?
Yes. Didar CRM provides API connectivity for integrating with other services and systems. The API help guide is available at didar.me/api-help/ for developers seeking to connect external tools. It is described as enabling connection of telephone systems, SMS panels, websites, payment gateways, and other services to the CRM platform. Developer documentation is at didar.me/api-help.
What industry is Didar CRM in?
Didar CRM's product category is Customer Relationship Management (CRM) Software. Its primary akta.pro industry code is HDAEAFAA, Sales Force Automation (SFA) CRM, with a secondary code of HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 51821 and its SIC code is 7372.