SERVIZ
SERVIZ is an India-based technology-driven after-sales service network offering installation, HVAC maintenance, and repair services through an AI-powered technician assignment platform serving consumer electronics brands, corporate clients, and individual consumers across 15,000+ Indian pincodes.
- Company typePrivate
- Founded2022
- HeadquartersNoida, India
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What SERVIZ does
SERVIZ (legally Infervize Home Services Pvt Ltd) is an India-based technology-driven after-sales service network that operates a mobile app and website enabling customers to book installation, repair, and maintenance services for consumer electronics and HVAC systems. Founded in 2022 and headquartered in Greater Noida West with a registered office in Jamshedpur, Jharkhand, the company serves three identifiable customer segments: consumer electronics brands and manufacturers requiring nationwide after-sales service infrastructure (named clients include Samsung, boAt, Liebherr, Carrier, Zopper, Zerbronics, and Lifelong Online); corporate clients such as Zomato, Blinkit, Licious, Smartworks, and Livspace requiring service support for their products or premises; and individual end consumers purchasing electronics who need installation and after-sales service.
SERVIZ's core technology is an AI-powered technician assignment platform that uses location-based matching and expertise mapping to route the best verified technician to each service request, backed by real-time service tracking, post-installation verification, and customer feedback collection. The platform is delivered through a Google Play-listed mobile application and integrates with Google Maps for location services and Razorpay for payment processing. Coverage spans 15,000+ Indian pincodes and the service mix covers three product lines: Installation Services, HVAC Annual Maintenance Contracts (recurring), and per-incident Repair/Service.
The company monetizes via three revenue streams: one-time installation fees for home appliances and HVAC systems, recurring annual HVAC maintenance contracts, and per-incident repair charges. Distribution is dual-pronged: a product-led direct-to-consumer booking flow through the SERVIZ app and website, and an enterprise field sales motion that provides white-label or contracted after-sales service to OEMs and corporates. The company has 51-100 employees and a five-person leadership team led by Founder/CEO Rajni Kant Sinha with Aarush Dhawan (Co-founder/CMO), Rohit Sinha (CFO), Sajjan Rampal (VP-Engineering), and Raju Ranjan Tiwari (AVP-Business Strategy). SERVIZ remains privately held with a single disclosed funding round of $500,000 from Sweat Equity Partners in September 2024.
SERVIZ firmographics
Firmographics- Name
- SERVIZ
- Legal name
- Infervize Home Services Pvt Ltd
- Website
- https://serviz.in
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SERVIZ is an India-based technology-driven after-sales service network offering installation, HVAC maintenance, and repair services through an AI-powered technician assignment platform serving consumer electronics brands, corporate clients, and individual consumers across 15,000+ Indian pincodes.
- Ownership category
- akta.pro rank
Where SERVIZ is headquartered
LocationHeadquarters
- HQ city
- Noida
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
SERVIZ business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Installation Services: Professional installation services for home appliances and HVAC systems, including extended warranty coverage for long-term protection and performance
- HVAC Annual Maintenance Contract (AMC): Regular servicing, preventive maintenance, and emergency repairs for HVAC systems with ongoing customer relationship and recurring revenue
- Repair and Service: Repair, maintenance, and troubleshooting for appliances and HVAC systems ensuring efficiency, longevity, and minimal downtime
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Installation Services - Price varies by product type and complexity |
| Subscription | Annual | HVAC AMC - Annual subscription for ongoing maintenance |
| Unit Pricing | Pay-as-you-go | Repair/Service - Per incident pricing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
SERVIZ product offering
Product offeringCore offering
SERVIZ is a technology-driven after-sales service platform that delivers professional installation, HVAC annual maintenance, and repair services for consumer-electronics brands, corporates, and individual consumers across India. Services are booked through its mobile app and website, and matched to verified technicians via an AI-powered assignment engine covering 15,000+ pincodes. The offering combines B2C self-serve booking with B2B white-label service partnerships for major brands such as Samsung, boAt, Zomato, Blinkit, and Licious.
Product overview
SERVIZ operates as a technology-driven after-sales service network offering three core service products: Installation Services, HVAC AMC (Annual Maintenance Contract), and Repair/Service. These services are delivered through a unified technology platform consisting of a website and mobile application. The platform uses AI for technician assignment and routing, enabling nationwide coverage across 15,000+ pincodes with real-time tracking, verification, and customer feedback systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Installation Services Professional installation services for a wide variety of home appliances and HVAC systems, backed by extended warranty for long-term protection and performance; available to individual consumers, consumer brands, and corporate clients through the SERVIZ platform.
- HVAC Annual Maintenance Contract (AMC) HVAC Annual Maintenance Contract delivering regular servicing, preventive maintenance, and emergency repairs to optimize performance, reduce energy consumption, and ensure uninterrupted climate control for businesses and homes.
- Repair / Service Repair, maintenance, and troubleshooting services for appliances and HVAC systems, ensuring efficiency, longevity, and minimal downtime with expert technicians, real-time tracking, and quality post-service support.
- SERVIZ Mobile Application Native mobile application available on Android (via Google Play) and iOS that lets customers book installation and service appointments, receive AI-matched technicians, track service in real time, and manage service requests end-to-end.
Quantifiable outcome
- Covers 15,000+ pincodes for service delivery
- +1 more outcomes
Companies that use SERVIZ
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
SERVIZ technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature3 records
SERVIZ partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights6 records
SERVIZ competitors and assessment
Company assessmentDirect peers
- Urban Company: India's largest technology-driven home-services platform offering installation, repair, and maintenance for appliances, HVAC, and electronics. Directly comparable to SERVIZ in product offering, AI-based technician matching, and pan-India B2C plus B2B service model.
- HouseJoy: India-based home-services marketplace providing appliance installation, repair, and maintenance via a vetted technician network. Operates in the same category as SERVIZ with overlapping customer segments and service taxonomy.
- Zopper: India-based after-sales service and warranty platform serving consumer-electronics and appliance OEMs/retailers. Both companies target the same brand-authorized service workflow for electronics brands.
- OneAssist: Indian product-protection and after-sales service company offering device protection plans and repair services for consumer electronics. Comparable enterprise customers and overlapping service categories with SERVIZ.
- Onsitego: India-based extended-warranty and after-sales service provider for consumer electronics, appliances, and home products. Directly competes with SERVIZ for OEM and retailer service contracts.
Broad incumbents
- NoBroker: Large Indian platform that has expanded from real-estate listings into home services including packers & movers, painting, and appliance repairs. Overlaps with SERVIZ on appliance repair and installation services but operates a much broader services portfolio.
- TaskRabbit: Global online marketplace for home installation, repair, and handyman services. Comparable business model and technician-matching technology to SERVIZ, though operating primarily in North America and Europe.
- Thumbtack: U.S. home-services marketplace connecting consumers with local professionals for installation, repair, and maintenance. Shares the AI-driven pro-matching and customer-acquisition playbook with SERVIZ.
Emerging players
- Cashify: India-based platform for refurbished electronics and device repair, with growing on-demand repair services for smartphones and electronics. Adjacent competitor with partial overlap in the appliance/electronics service category.
Regional players
- GoBumpr: India-based on-demand service platform focused primarily on automotive repair and maintenance. Uses similar AI-driven technician assignment and service-tracking mechanics as SERVIZ but in a different vertical.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
SERVIZ social profiles
Digital presenceSERVIZ financial estimates
Financial estimateRevenue estimate
Valuation estimate
SERVIZ leadership team
Management profileNumber of profiles
Profiles5 records
SERVIZ funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SERVIZ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SERVIZ
What does SERVIZ do?
SERVIZ is a technology-driven after-sales service platform that delivers professional installation, HVAC annual maintenance, and repair services for consumer-electronics brands, corporates, and individual consumers across India. Services are booked through its mobile app and website, and matched to verified technicians via an AI-powered assignment engine covering 15,000+ pincodes. The offering combines B2C self-serve booking with B2B white-label service partnerships for major brands such as Samsung, boAt, Zomato, Blinkit, and Licious.
Is SERVIZ a public or private company?
SERVIZ is a private company. It is classified as venture growth investor backed and is currently operating.
When was SERVIZ founded?
SERVIZ was founded in 2022. It employs 51 to 100 people.
Where is SERVIZ based?
SERVIZ is headquartered in Noida, India, in the Asia region.
How does SERVIZ make money?
Three revenue lines are on record. Installation Services are the primary driver. The others are HVAC Annual Maintenance Contract (AMC) and repair and Service.
Who are SERVIZ's main competitors?
Direct peers on record are Urban Company, HouseJoy, Zopper, OneAssist and Onsitego. Broad incumbents are NoBroker, TaskRabbit and Thumbtack. Cashify is listed as an emerging player. GoBumpr is listed as a regional player.
Does SERVIZ have an API?
No public API is recorded for SERVIZ.