hi
hi is a Web3 neobank super-app that lets individual users across 130+ countries buy, sell, earn yield on, and spend 100+ cryptocurrencies and fiat through mobile and web apps, with revenue from trading fees, network withdrawal fees, and a tiered membership program.
- Company typePrivate
- Founded2021
- HeadquartersTallinn, Estonia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What hi does
hi is a Web3 neobank operating as a crypto and fiat super-app, delivered through iOS, Android, and web clients and reachable via WhatsApp and Telegram bots. Founded in 2021 and operated by the Singapore-based hi Foundation (a not-for-profit), the company offers a Buy & Sell exchange supporting 100+ cryptocurrencies, an Earn program with flexible and fixed-term yields up to 20% APY (paid in HI), a six-tier membership program (Basic through Diamond) that provides APY boosts of up to 50% alongside lifestyle benefits, and a hi Debit Mastercard accepted at 90m+ merchants. Security is built on a multi-layer stack including Multi-Party Computation (MPC), Intel SGX, a Signature Policy Engine, and a Deposit Address Authentication Network, with assets custodied by SOC 2 Type II-certified partners.
The company generates revenue primarily through a 0.2% transaction fee (minimum $10) on crypto and fiat trades, network withdrawal fees on supported assets, and recurring membership economics from its tiered subscription. It serves individual crypto and fiat users globally (3,592,598 registered users as stated on its homepage, with operations across 15+ countries), alongside SMB merchants reached through the debit card network. Distribution is community-led via 18+ language Telegram channels and a WhatsApp bot, supplemented by app-store presence and a strategic partnership with Animoca Brands, which invested $30M in July 2023 to integrate hi into its blockchain gaming and NFT ecosystem. The platform is regulated via a Virtual Asset Service Provider (VASP) Authorisation from Lithuania, and the company has stated plans to expand into Hong Kong and to transition governance toward a DAO model.
hi firmographics
Firmographics- Name
- hi
- Legal name
- hi Foundation
- Website
- https://hi.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- hi is a Web3 neobank super-app that lets individual users across 130+ countries buy, sell, earn yield on, and spend 100+ cryptocurrencies and fiat through mobile and web apps, with revenue from trading fees, network withdrawal fees, and a tiered membership program.
- Ownership category
- akta.pro rank
hi industry classification
Industry- Product category
- Digital Banking
- NAICS
- Securities and Commodity Exchanges (52321)
- SIC
- Security & Commodity Brokers, Dealers, Exchanges & Services (6200)
- akta.pro primary industry
- Smart Contract Wallets / Account Abstraction (MPC/AA, social recovery, paymasters) (FSAPACAB)
- akta.pro secondary industry
- Tokenized Treasury, Money Market & Cash Management Products (FSADAEAB)
Keywords
Where hi is headquartered
LocationHeadquarters
- HQ city
- Tallinn
- HQ country
- Estonia
- HQ region
- Europe
Offices4 records
Markets served
hi business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Trading Fees: 0.2% trading fee on crypto and fiat transactions. Minimum USD 10 per transaction.
- Network Withdrawal Fees: Variable network fees for cryptocurrency withdrawals including BTC, ETH, USDT, and other supported assets
- Membership Tiers: Tiered membership program (Basic, Black, Silver, Gold, Platinum, Diamond) providing escalating benefits including APY boosts up to 50%
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | KYC Level 1 - Basic verification |
| Other | Pay-as-you-go | KYC Level 2 - Full verification |
| Transaction based/ take rate | Pay-as-you-go | Trading Fee |
| Subscription | Monthly | Membership Tiers (Basic to Diamond) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels4 records
hi product offering
Product offeringCore offering
hi operates as a Web3 Neo-Bank crypto super-app that lets users buy, sell, swap, and store 55+ cryptocurrencies alongside fiat balances, earn interest on digital asset holdings, spend via a hi Debit Mastercard, and access tiered membership benefits powered by the HI Token. The platform serves users across 173 countries and combines trading, savings, payments, and rewards in a single mobile app.
Product overview
hi is a Web3 Neo-Bank and crypto super-app offering a unified platform for trading, saving, and spending both crypto and fiat currencies. The core product portfolio consists of three interconnected services: Buy & Sell (a fully licensed crypto exchange supporting 100+ cryptocurrencies including BTC, ETH, and SOL with features like credit card purchases and personal IBAN top-ups), Earn (a savings program offering flexible and fixed-term earning options with APY up to 20% depending on asset and term), and Membership (a tiered loyalty program with six levels providing benefits such as subscription rebates, travel perks, and APY boosters). The platform also includes a debit Mastercard for merchant payments at 90m+ locations. Key features include peer-to-peer payments with no fees, global currency remittance, and upcoming crypto derivatives and equity trading. The ecosystem is powered by the HI token as a membership token.
Differentiator
Problem solved
Functional benefit
Products and services
- Buy & Sell (Crypto and Fiat)
- Earn
- hi Membership
- hi Debit Mastercard
Quantifiable outcome
- 3,592,598 users as of current reporting
- +3 more outcomes
Companies that use hi
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
hi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
hi partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights5 records
hi competitors and assessment
Company assessmentDirect peers
- Crypto.com: Crypto.com is a direct peer operating a crypto super-app combining exchange, debit card, staking, and tiered membership (CRO/VIP). Like hi, it bundles trading, earn, and card spend into a single app targeting retail crypto users globally.
- Wirex: Wirex is a direct peer offering a crypto-backed debit Mastercard, multi-currency wallet, exchange, and yield products in a mobile app. Both target global retail users seeking integrated crypto banking with fiat on-ramps and merchant acceptance.
- Nexo: Nexo is a direct peer providing crypto savings/earn products, exchange, and card services with tiered loyalty. Both compete on yield rates, custodial wallets, and fiat banking integration for retail crypto holders.
Broad incumbents
- Binance: Binance is the largest crypto exchange globally, offering spot trading, staking, savings, debit card, and a broad token ecosystem. As a broad incumbent, it dwarfs hi on liquidity and listings but overlaps on the full super-app retail proposition.
- Coinbase: Coinbase is a broad incumbent US-listed exchange with Coinbase Card, staking, and a tiered rewards program. It targets retail crypto users with regulated custody, overlapping hi's exchange-plus-card positioning in regulated markets.
- Revolut: Revolut is a broad incumbent neobank with embedded crypto trading, exchange, and card features. It targets global retail users but treats crypto as a feature rather than a core, contrasting hi's crypto-first positioning.
Regional players
- Bitpanda: Bitpanda is a European-headquartered crypto broker with staking, savings, and a debit card (Bitpanda Card). It competes directly with hi in European retail crypto banking but lacks hi's messaging-app distribution model.
Emerging players
- Cake DeFi: Cake DeFi offers DeFi-focused yield products, staking, and lending, with a mobile app for retail crypto users. It overlaps with hi's Earn product line but lacks card and exchange breadth.
- YouHodler: YouHodler provides crypto savings accounts with high APY, multi-currency wallets, and exchange functionality. It overlaps with hi's Earn and Buy & Sell products but targets a narrower yield-focused user base.
- Trust Wallet: Trust Wallet is a self-custodial crypto wallet with integrated DEX access, staking, and dApp browser. It overlaps with hi's wallet and staking functionality but lacks fiat banking and card rails.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
hi social profiles
Digital presencehi compliance and trust
Trust signalCompliance1 record
hi financial estimates
Financial estimateRevenue estimate
Valuation estimate
hi leadership team
Management profileNumber of profiles
Profiles2 records
hi funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
hi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about hi
What does hi do?
hi operates as a Web3 Neo-Bank crypto super-app that lets users buy, sell, swap, and store 55+ cryptocurrencies alongside fiat balances, earn interest on digital asset holdings, spend via a hi Debit Mastercard, and access tiered membership benefits powered by the HI Token. The platform serves users across 173 countries and combines trading, savings, payments, and rewards in a single mobile app.
Is hi a public or private company?
hi is a private company. It is classified as unknown and is currently operating.
When was hi founded?
hi was founded in 2021. It employs 101 to 250 people.
Where is hi based?
hi is headquartered in Tallinn, Estonia, in the Europe region.
How does hi make money?
Three revenue lines are on record. Trading Fees are the primary driver. The others are network Withdrawal Fees and membership Tiers.
Who are hi's main competitors?
Direct peers on record are Crypto.com, Wirex and Nexo. Broad incumbents are Binance, Coinbase and Revolut. Bitpanda is listed as a regional player. Emerging players are Cake DeFi, YouHodler and Trust Wallet.
Does hi have an API?
No public API is recorded for hi.
What industry is hi in?
hi's product category is Digital Banking. Its primary akta.pro industry code is FSAPACAB, Smart Contract Wallets / Account Abstraction (MPC/AA, social recovery, paymasters), with a secondary code of FSADAEAB, Tokenized Treasury, Money Market & Cash Management Products. Its NAICS code is 52321 and its SIC code is 6200.