VectorCare
VectorCare is a profitable, private healthcare SaaS company operating a SMART on FHIR-native patient logistics platform that automates transport, NEMT, home health, and DME coordination for 2,500+ hospitals, payers, and providers via embedded Epic, Cerner, and Allscripts workflows.
- Company typePrivate
- Founded2014
- HeadquartersSausalito, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What VectorCare does
VectorCare is a private, profitable healthcare logistics SaaS company headquartered in Sausalito, California, founded by David Emanuel. It operates a modular patient logistics platform that coordinates non-emergency medical transportation, ambulance services, home health visits, DME delivery, and ancillary services for hospitals, health systems, payers, ambulance and NEMT providers, PACE organizations, and government health agencies. The platform processes over 2.3 million logistics broadcasts and $570M+ in contract value annually across more than 2,500 healthcare facilities, with reported three years of sustained profitability.
The technical architecture centers on native SMART on FHIR integration with Epic, Cerner, Allscripts, athenahealth, and Meditech EHRs, enabling embedded workflows with automatic patient context passthrough. The product suite comprises VectorCare Hub (no-code workflow builder), VectorCare Trust (vendor credentialing and compliance), VectorCare Pay (Stripe-powered invoicing and payments), VectorCare Insights (ML-powered BI), VectorCare Connect (EHR/CAD/billing integrations), and A.D.I. (Automated Dispatching Intelligence), an AI agent that automates vendor dispatch, routing, and booking. The company also operates SoFaaS (SMART on FHIR as a Service), Open API 2.0, and a SMART on FHIR Marketplace hosting third-party apps from Lyft, Bambi, Priority Dispatch, and others.
VectorCare monetizes through enterprise SaaS subscriptions on annual or multi-year contracts, with modules licensed individually or bundled and pricing customized to facility size, transport volume, workflow complexity, and integration scope. Distribution combines direct enterprise sales with frictionless EHR-channel adoption through Epic App Market and Epic Showroom listings. Notable customers include CommonSpirit, Tenet Health, UC Davis Health, Community Medical Centers, InnovAge, Regal Medical Group, and OC Health Care Agency. Total disclosed funding is approximately $3.7M across 2013-2020, with the most recent round being a $1.5M investment from SkyKnight Capital in February 2020.
VectorCare firmographics
Firmographics- Name
- VectorCare
- Legal name
- VectorCare
- Website
- https://vectorcare.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VectorCare is a profitable, private healthcare SaaS company operating a SMART on FHIR-native patient logistics platform that automates transport, NEMT, home health, and DME coordination for 2,500+ hospitals, payers, and providers via embedded Epic, Cerner, and Allscripts workflows.
- Ownership category
- akta.pro rank
VectorCare industry classification
Industry- Product category
- Healthcare Patient Logistics Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industries
- Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where VectorCare is headquartered
LocationHeadquarters
- HQ city
- Sausalito
- HQ country
- United States
- HQ region
- North America
Markets served
VectorCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise SaaS Subscription: Enterprise SaaS subscription pricing with modular architecture. Modules (Hub, Trust, Pay, Insights, ADI, Connect) can be licensed individually or bundled. Custom pricing based on facility size, transport volume, workflow complexity, and integration scope. Revenue is recurring from annual or multi-year contracts with healthcare organizations.
- Marketplace App Revenue: Revenue from third-party apps listed on VectorCare's SMART on FHIR Marketplace. Includes integration partnerships with vendors like Lyft, Bambi, Priority Dispatch, AmericaWest Medical Transportation, and others.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Modular enterprise SaaS with bundled or individual module licensing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
VectorCare product offering
Product offeringCore offering
VectorCare is a broker-less, cloud-based patient logistics platform that automates and coordinates non-emergency medical transportation, home health, DME, and last-mile healthcare services. It offers modular SaaS products (Hub, Trust, Pay, Insights, ADI, Connect) embedded directly into EHR systems via SMART on FHIR, enabling healthcare providers to schedule, dispatch, track, pay, and analyze patient logistics workflows from a single platform. The platform also operates a SMART on FHIR Marketplace where third-party apps and a SoFaaS infrastructure service enable rapid deployment of custom EHR-embedded applications.
Product overview
VectorCare is a patient logistics platform built on a modular architecture combining core workflow management modules with AI-powered automation and EHR integration capabilities. The platform consists of VectorCare Hub (no-code workflow builder), VectorCare Trust (vendor credentialing and network management), VectorCare Pay (payment and invoicing powered by Stripe), VectorCare Insights (machine learning-powered analytics), ADI (Automated Dispatching Intelligence for AI-driven dispatch), and VectorCare Connect (EHR and system integrations). The ecosystem also includes SoFaaS for rapid SMART on FHIR app deployment, a SMART on FHIR Marketplace for partner applications, and VectorCare AI agents for autonomous logistics optimization. This unified platform connects healthcare providers with transport, home health, DME, and ancillary service providers while maintaining HIPAA-secure, SOC 2 Type II compliant cloud infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- VectorCare Hub: No-code platform for healthcare providers to design and manage workflows for patient services including scheduling, patient-centered protocols, and secure messaging among care teams.
- VectorCare Trust
- VectorCare Pay
- VectorCare Insights
- A.D.I. (Automated Dispatching Intelligence)
- SoFaaS (SMART on FHIR as a Service)
- DispatchCare
Products and services
- VectorCare Hub
Quantifiable outcome
- 90% reduction in scheduling time from 31 minutes to under 3 minutes
- +5 more outcomes
Companies that use VectorCare
Customer profileNamed customers12 records
Segments10 records
Ideal customer profiles4 records
VectorCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability6 records
Feature7 records
VectorCare partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and flagship.
- Priority Dispatch Corp.corePriority Dispatch Corp. launched its Medical Transfer Protocol (MTP) SMART on FHIR application on VectorCare's Marketplace. The app enables care teams at Epic-enabled health systems to coordinate air and ground ambulance interfacility transfers directly within their EHR, attaching ICD-10 billing codes at dispatch level.
- AmericaWest Medical TransportationcoreAmericaWest Medical Transportation launched a SMART on FHIR app for Epic EHR, built on VectorCare's platform. The app allows healthcare teams to schedule and manage patient transportation directly within their workflow, reducing scheduling time significantly and improving discharge efficiency.
- BambicoreStrategic integration with Bambi, an AI-powered NEMT software platform. The integration enables clinicians to request and manage Non-Emergency Medical Transportation directly from within their EHR system via VectorCare's Open API 2.0. Bambi is the first NEMT technology platform to go live on VectorCare's Open API 2.0.
- LyftflagshipVectorCare and Lyft launched the Lyft Smart on FHIR App, available in Epic's App Store. The app integrates Lyft's transportation service directly into the Epic EHR system, allowing care teams to schedule, track, and manage patient rides within the EHR workflow to improve patient discharge processes and accessibility.
- EpicflagshipVectorCare integrates with Epic through SMART on FHIR, offering native apps in Epic's App Market and Showroom. The integration embeds patient logistics workflows inside Epic Hyperspace with automatic patient context passthrough including demographics, encounter details, and transport needs.
- StripecoreVectorCare Pay uses Stripe for secure payment processing including ACH bank transfers, credit card collection, and payment links. Stripe is PCI DSS Level 1 certified, supporting secure healthcare payment workflows.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
VectorCare competitors and assessment
Company assessmentDirect peers
- 1upHealth: 1upHealth is a FHIR-native healthcare data platform for payers, providers, and app developers. It overlaps with VectorCare's FHIR-based interoperability and API-first approach, particularly around SMART on FHIR app enablement and data aggregation.
- TripSpark Technologies (Modaxo): TripSpark provides NEMT scheduling, dispatch, and routing software for transportation providers. It competes with VectorCare's ADI and Hub modules in the operational scheduling and dispatch layer serving ambulance and NEMT providers.
- Redox: Redox is a healthcare API integration platform connecting EHRs to third-party applications. VectorCare competes with Redox in the SMART on FHIR integration layer while also leveraging similar interoperability standards to embed its apps inside Epic and Cerner environments.
- Uber Health: Uber Health offers rideshare-based patient transportation with HIPAA-compliant dashboards for healthcare providers. VectorCare integrates Uber Health for transport fulfillment while competing as a logistics orchestration layer that aggregates multiple rideshare providers.
- Health Gorilla: Health Gorilla is a healthcare interoperability network enabling clinical data exchange between EHRs, labs, and providers. It competes with VectorCare's SoFaaS and Open API strategies in the FHIR-based connectivity and embedded EHR workflow space.
- Lyft Healthcare: Lyft's healthcare arm provides non-emergency medical transportation integrated into care workflows. VectorCare lists Lyft as a flagship marketplace partner while also competing with Lyft Healthcare as an alternative booking channel for patient rides, making them both collaborator and competitor.
- Circulation (IQVIA/Mochtle): Circulation built an NEMT platform connecting healthcare organizations with rideshare and medical transport. It is the closest historical direct competitor to VectorCare's NEMT orchestration thesis, offering a marketplace model for non-emergency rides across payers and providers.
Broad incumbents
- Modivcare (formerly LogistiCare): Modivcare is the largest traditional NEMT broker and Medicaid managed-care transportation provider in the US. VectorCare's broker-less model positions it as a structural alternative to Modivcare's call-center-driven brokerage, particularly for payers and health plans seeking greater transparency and lower broker fees.
- Bamboo Health: Bamboo Health (formerly PatientPing + Appriss Health) is a care coordination and real-time notification platform spanning acute, post-acute, and behavioral health. It overlaps with VectorCare on cross-continuum patient logistics and referral management, but at a broader population-health scale.
- WellSky: WellSky provides a broad portfolio of healthcare logistics, home health, and post-acute software. It overlaps with VectorCare in patient transport and home health coordination, but serves as a much larger, multi-vertical incumbent rather than a focused logistics specialist.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
VectorCare social profiles
Digital presenceVectorCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
VectorCare leadership team
Management profileNumber of profiles
Profiles8 records
VectorCare funding detail
Funding detailFunding overview
Funding rounds5 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VectorCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VectorCare
What does VectorCare do?
VectorCare is a broker-less, cloud-based patient logistics platform that automates and coordinates non-emergency medical transportation, home health, DME, and last-mile healthcare services. It offers modular SaaS products (Hub, Trust, Pay, Insights, ADI, Connect) embedded directly into EHR systems via SMART on FHIR, enabling healthcare providers to schedule, dispatch, track, pay, and analyze patient logistics workflows from a single platform. The platform also operates a SMART on FHIR Marketplace where third-party apps and a SoFaaS infrastructure service enable rapid deployment of custom EHR-embedded applications.
Is VectorCare a public or private company?
VectorCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was VectorCare founded?
VectorCare was founded in 2014. It employs 11 to 50 people.
Where is VectorCare based?
VectorCare is headquartered in Sausalito, United States, in the North America region.
How does VectorCare make money?
Two revenue lines are on record. Enterprise SaaS Subscription is the primary driver. The others are marketplace App Revenue.
Who are VectorCare's main competitors?
Direct peers on record are 1upHealth, TripSpark Technologies (Modaxo), Redox, Uber Health, Health Gorilla, Lyft Healthcare and Circulation (IQVIA/Mochtle). Broad incumbents are Modivcare (formerly LogistiCare), Bamboo Health and WellSky.
Does VectorCare have an API?
Yes. VectorCare offers Open API 2.0 enabling real-time, bidirectional data exchange for healthcare logistics and NEMT operations. The API supports SMART on FHIR standard integration, allowing clinicians to request and manage Non-Emergency Medical Transportation directly from within EHR systems. Bambi was the first NEMT technology platform to go live on Open API 2.0. Developer documentation is at vectorcare.dev.
What industry is VectorCare in?
VectorCare's product category is Healthcare Patient Logistics Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLACAFAO, Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways). Its NAICS code is 54151 and its SIC code is 7370.