Leadpoint
Leadpoint Business Services provides full-time, embedded workforce solutions to the waste, recycling, and manufacturing industries across 22 U.S. states, serving 60+ operations with proprietary analytics, AI-driven recruiting, and onsite management teams.
- Company typePrivate
- Founded2000
- HeadquartersPhoenix, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Leadpoint does
Leadpoint Business Services (operating as Leadpoint USA) is a workforce solutions provider specializing in the waste, recycling, and manufacturing industries. Founded in 2000 and headquartered in Phoenix, Arizona, the company operates as a full-time employer—rather than a traditional staffing firm—providing steady work schedules and benefits to its associates. As of the latest available data, Leadpoint deploys 2,300+ workers across 60+ customer operations in 22 U.S. states, with a Phoenix headquarters at 5310 E. High Street, Suite 300.
The core offering centers on embedding managed labor teams with onsite managers at Material Recovery Facilities (MRFs), Plastic Recovery Facilities (PRFs), polymer sites, landfills, transfer stations, and manufacturing facilities. Service lines include High-Performance Work Teams, on-route support for collection operations (Route Helpers), cart tagging programs for recycling contamination reduction, landfill workforce support, and second-chance hiring recruitment. Leadpoint differentiates through proprietary technology: the Olivia AI chatbot, which automates recruiting via application intake, candidate Q&A, self-scheduled interviews, and 24-hour-prior confirmations; the Periscope data analytics platform, which delivers real-time KPI dashboards on productivity, staffing, and quality; and the LiveSafe safety philosophy with its Start Safe, LiveSafe 90-day onboarding program.
Leadpoint generates revenue through a markup-on-wages model priced per site, with multi-year contracts and embedded onsite management. Internal analysis indicates that a $15/hour employee's fully loaded cost runs roughly 57% above wage, and Leadpoint positions its pricing as comparable to or below customers' internal labor costs. Go-to-market is primarily direct enterprise field sales supplemented by trade-event presence (WasteExpo, Waste & Recycling Expo Canada, MRC, PPRC, ReMA), executive thought leadership in Waste Advantage Magazine, Recycling Today, and Waste Today, and dedicated municipal/government RFP capability. The July 2023 $10 million revolving line of credit from Cambridge Savings Bank is the most recent disclosed capital event. Documented customer outcomes include 42% safety incident reduction at St. Lucie County, 96% workforce retention during the Tri-County Recycling transition, a $25,000+ output value increase within 30 days, and a 20% workforce reduction with quality improvement at a California MRF.
Leadpoint firmographics
Firmographics- Name
- Leadpoint
- Legal name
- Leadpoint Business Services
- Website
- https://leadpointusa.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Leadpoint Business Services provides full-time, embedded workforce solutions to the waste, recycling, and manufacturing industries across 22 U.S. states, serving 60+ operations with proprietary analytics, AI-driven recruiting, and onsite management teams.
- Ownership category
- akta.pro rank
Leadpoint industry classification
Industry- Product category
- Industrial Workforce Management Services
- NAICS
- Employment Services (5613), Business Support Services (5614)
- SIC
- Services-Employment Agencies (7361), Services-Help Supply Services (7363)
- akta.pro primary industry
- Administrative, Clerical & Office Support Direct Hire (BPACAFAF)
- akta.pro secondary industry
- Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)
Keywords
Where Leadpoint is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Leadpoint business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Workforce Management Services: Leadpoint provides full-time workforce teams to MRFs, PRFs, polymer sites, landfills, transfer stations, and manufacturing facilities. The company charges a markup percentage on top of wages, similar to internal labor costs when including benefits, taxes, and management overhead. The model includes embedded onsite management, recruiting, training, safety programs, and workers compensation coverage. Revenue is generated through ongoing service contracts with customers.
- On-Route Support Services: Provides trained route helpers for waste and recycling collection operations. Includes daily oversight, supervision, training, and route completion management for collection routes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom workforce solutions tailored to facility needs |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Leadpoint product offering
Product offeringCore offering
Leadpoint provides full-time, employer-of-record workforce solutions to the waste, recycling, environmental, and manufacturing industries. Unlike a traditional staffing firm, Leadpoint hires workers as W-2 employees and embeds on-site managers at client facilities to oversee productivity, safety, and quality. The bundle includes recruiting, second-chance hiring, training, safety programs (LiveSafe and Start Safe, LiveSafe), workers' compensation coverage, PPE, and performance analytics via the proprietary Periscope platform.
Product overview
Leadpoint is a workforce solutions company specializing in the waste, recycling, environmental, and manufacturing industries. Rather than a traditional staffing firm, Leadpoint operates as a full-time employer providing steady, reliable work schedules and benefits to its employees. The company's offering combines workforce recruitment and management with proprietary technology platforms including Periscope (data analytics and KPI reporting), the Olivia AI chatbot for candidate engagement, and safety programs (LiveSafe and Start Safe, LiveSafe). Services span high-performance work teams with embedded on-site managers, route helpers for collection operations, cart tagging for contamination reduction, and second chance hiring programs. The company supports operations across three divisions (Waste & Environmental, On-Route, Manufacturing) in seven specialty areas nationwide.
Differentiator
Problem solved
Functional benefit
Products and services
- Leadpoint Workforce Solutions (High-Performance Work Teams)
Quantifiable outcome
- 42% reduction in safety incidents in first year at St. Lucie County facility
- +6 more outcomes
Companies that use Leadpoint
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Leadpoint technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature3 records
Leadpoint partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- The Recycling PartnershipminorLeadpoint USA provided labor for the Hampton Roads Planning District Commission's 'Start Smart, Recycle Right' cart tagging program in Virginia. Working with The Recycling Partnership as subawardee, Leadpoint provided workers for cart tagging across 32,000 households in six communities, achieving 36% average reduction in contamination tagging occurrences.
Scale indicators5 records
Recent moves4 records
Expansion highlights6 records
Leadpoint competitors and assessment
Company assessmentDirect peers
- TrueBlue Inc. TrueBlue operates PeopleReady and Staff Management | SMX, providing light industrial and on-site managed staffing services. Both serve industrial and waste-adjacent end markets with an embedded on-site management model similar to Leadpoint's high-performance work teams.
- PeopleReady: TrueBlue subsidiary focused on light industrial, construction, and environmental staffing with rapid dispatch model. Operates in similar end markets as Leadpoint (industrial, environmental services) with comparable on-site workforce solutions.
- Staff Management | SMX: TrueBlue subsidiary specializing in on-site managed staffing programs with embedded supervisors, directly mirroring Leadpoint's high-performance work team model across manufacturing and distribution end markets.
- EmployBridge: One of the largest US industrial staffing firms with a specialty focus on supply chain, manufacturing, and logistics workforce solutions. Comparable on-site managed service offering and customer overlap in industrial end markets.
Broad incumbents
- Aerotek: Allegis Group subsidiary providing industrial, manufacturing, and environmental staffing at scale across the US. Broader portfolio than Leadpoint but overlapping industrial and manufacturing customer segments.
- Express Employment Professionals: Major US staffing franchise with significant industrial and commercial placement business. Overlapping customer segments in light industrial and manufacturing workforce, though broader and less specialized than Leadpoint.
- ManpowerGroup: Global staffing leader with US industrial and manufacturing staffing operations. Far broader portfolio and scale, but overlapping industrial workforce solutions for manufacturing-adjacent customers.
Emerging players
- Insperity: PEO providing employer-of-record HR, benefits, payroll, and workforce administration services. Different delivery model (PEO co-employment vs Leadpoint direct employment) but adjacent in the outsourced workforce solutions space.
- G&A Partners: PEO offering HR outsourcing, benefits administration, and workforce management for SMB and mid-market employers. Overlaps with Leadpoint's employer-of-record function but serves a broader customer base across verticals.
Others
- Clean Harbors: Environmental and industrial services provider that operates its own workforce for hazardous waste and recycling operations. Not a staffing peer but shares the same end-customer base (municipalities, industrial operators) and waste industry context.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Leadpoint social profiles
Digital presenceLeadpoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
Leadpoint leadership team
Management profileNumber of profiles
Profiles10 records
Leadpoint funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Leadpoint M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Leadpoint
What does Leadpoint do?
Leadpoint provides full-time, employer-of-record workforce solutions to the waste, recycling, environmental, and manufacturing industries. Unlike a traditional staffing firm, Leadpoint hires workers as W-2 employees and embeds on-site managers at client facilities to oversee productivity, safety, and quality. The bundle includes recruiting, second-chance hiring, training, safety programs (LiveSafe and Start Safe, LiveSafe), workers' compensation coverage, PPE, and performance analytics via the proprietary Periscope platform.
Is Leadpoint a public or private company?
Leadpoint is a private company. It is classified as private equity controlled and is currently operating.
When was Leadpoint founded?
Leadpoint was founded in 2000. It employs 1,001 to 5,000 people.
Where is Leadpoint based?
Leadpoint is headquartered in Phoenix, United States, in the North America region.
How does Leadpoint make money?
Two revenue lines are on record. Workforce Management Services are the primary driver. The others are on-Route Support Services.
Who are Leadpoint's main competitors?
Direct peers on record are TrueBlue Inc., PeopleReady, Staff Management | SMX and EmployBridge. Broad incumbents are Aerotek, Express Employment Professionals and ManpowerGroup. Emerging players are Insperity and G&A Partners. Clean Harbors is listed as an others.
Does Leadpoint have an API?
No public API is recorded for Leadpoint.
What industry is Leadpoint in?
Leadpoint's product category is Industrial Workforce Management Services. Its primary akta.pro industry code is BPACAFAF, Administrative, Clerical & Office Support Direct Hire, with a secondary code of BPACAGAF, Vendor Management System (VMS) & MSP-Led Contractor Programs. Its NAICS code is 5613 and its SIC code is 7361.