Honest Burgers
Honest Burgers is a privately held UK casual-dining chain founded in 2011, operating 46 made-from-scratch burger restaurants (plus a Smash + Grab quick-service sub-brand) across London and major UK cities, serving individual consumers and corporate customers via eat-in, click & collect, Uber Eats delivery, office catering and events.
- Company typePrivate
- Founded2011
- HeadquartersLondon, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Honest Burgers does
Honest Burgers Ltd. is a privately held, UK-based casual-dining restaurant chain founded in 2011 in Brixton, London by Tom Barton and Phil, operating 46 company-owned restaurants across London, Bristol, Cambridge, Reading, Brighton, Cardiff, Manchester, Liverpool and other cities, with a quick-service sub-brand, Smash + Grab, at Liverpool Street. The chain is built on a verticalised, scratch-cooking model: an in-house butchery performs hand-chopping (not mincing) of British beef to produce patties cooked pink so they 'eat like a steak', supplemented by a central prep kitchen that produces relishes, pickles, sauces and rosemary-salted chips from potatoes sourced from a fifth-generation West Sussex farmer. The Honest Farming initiative supplies regeneratively reared British beef directly from partner farmers, and all chicken is halal.
The company's core product is the made-from-scratch burger menu (beef, halal chicken, plant-based and gluten-free options) accompanied by loaded chips, milkshakes, local craft beers, and children's and breakfast menus, with 40+ local burgers tailored to individual sites. Distribution is omnichannel: eat-in dining, click & collect through the company's own online ordering platform, exclusive delivery via Uber Eats (no longer on Deliveroo), bulk office catering (20+ burger deliveries), private venue hire, and digital gift cards sold via the Honest Shop (processed through Toggle). Reservations are managed through DesignMyNight, and the Honest Insiders Rewards App (launched April 2025) provides a stamp-based loyalty mechanic offering free sides and a free burger at the seventh visit.
Revenue is generated principally from per-cover food and beverage sales across 46 corporate-owned locations, supplemented by corporate catering, private events and gift-card revenue. Pricing is unit-based (£3.50-£14.50 at Smash + Grab; main menu burgers include chips and a side); the loyalty programme is freemium. The company operates the independently disclosed Honest Farming subsidiary as a wholly owned operating arm for its beef supply chain. Headcount is in the 501-1,000 range, and the registered office is at the Menier Building, Southwark Street, London. Capital has been raised via Active Partners ($10.6M, 2015) and a Crowdcube equity crowdfunding round ($3.5M, 2023).
Honest Burgers firmographics
Firmographics- Name
- Honest Burgers
- Legal name
- Honest Burgers Ltd.
- Website
- https://honestburgers.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Honest Burgers is a privately held UK casual-dining chain founded in 2011, operating 46 made-from-scratch burger restaurants (plus a Smash + Grab quick-service sub-brand) across London and major UK cities, serving individual consumers and corporate customers via eat-in, click & collect, Uber Eats delivery, office catering and events.
- Ownership category
- akta.pro rank
Honest Burgers industry classification
Industry- Product category
- Casual Dining Restaurants
- NAICS
- Limited-Service Restaurants (722513)
- SIC
- Retail-Eating Places (5812)
- akta.pro primary industry
- Burger Fast Casual (THAFABAA)
- akta.pro secondary industry
- Burger QSR (THAFAAAA)
Keywords
Where Honest Burgers is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices14 records
Markets served
Honest Burgers business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Restaurant Food and Beverage Sales: Revenue from eat-in dining, click and collect takeaway, and delivery orders through company-operated restaurant locations. Additional revenue from private events, office catering deliveries, and gift card sales through online shop.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Smash + Grab burger sizes: Small, Medium, Large |
| Unit Pricing | Pay-as-you-go | Main restaurant menu - burger with chips, coleslaw or salad included |
| Freemium | Pay-as-you-go | Honest Insiders loyalty rewards programme - free rewards after visits |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Honest Burgers product offering
Product offeringCore offering
Honest Burgers operates a 46-location UK casual-dining restaurant chain serving made-from-scratch beef, chicken, halal chicken, and plant-based burgers alongside homemade rosemary salted chips, sides, milkshakes, and local craft beers. The company runs its own in-house butchery, prep kitchen, and Honest Farming supply programme, and generates ancillary revenue from the Honest Insiders loyalty app, online click & collect, Uber Eats delivery, private event hire, office catering, and digital gift card sales.
Product overview
Honest Burgers operates a portfolio of restaurant and digital service products centered on its core restaurant chain of 46 UK locations. The primary product is the full-service Honest Burgers restaurant, which serves made-from-scratch burgers (beef, chicken, halal chicken, plant-based), sides, milkshakes, and drinks. The company also runs Smash + Grab, a separate quick-service sub-brand focused on smashed burgers, loaded chips, and milkshakes for on-the-go customers, currently at Liverpool Street. Supporting the restaurant products are three digital add-on services: the Honest Insiders loyalty app, an online ordering/click & collect platform, and Uber Eats delivery integration. Additional services include digital gift cards via the Honest Shop and private hire/event catering.
Differentiator
Problem solved
Functional benefit
Products and services
- Honest Burgers Restaurant Chain Full-service British burger restaurant chain operating 46 locations across the UK, serving made-from-scratch beef, chicken, halal chicken, and plant-based burgers alongside homemade rosemary salted chips, sides, milkshakes, local craft beers, and drinks via eat-in, click & collect, delivery, and online booking.
- Smash + Grab Quick-service burger sub-brand focused on smashed patty burgers, loaded chips, chicken tenders, and milkshakes for on-the-go customers, currently operating one location at 81-82 Old Broad St, Liverpool Street, London, with a streamlined menu and breakfast offering separate from the main Honest restaurants.
- Honest Insiders Rewards App Loyalty and rewards mobile application enabling customers to earn stamps per visit, redeem free sides, drinks, and burgers at set visit milestones, and receive exclusive news and offers; available on iOS and Android via honestburgers.app.link/app-download.
- Click & Collect Online Ordering Digital ordering platform enabling customers to schedule pickup of takeaway orders from any Honest Burgers location via the company's own online ordering system, avoiding delivery charges.
- Uber Eats Delivery Service
- Honest Shop Gift Cards
- Private Hire and Event Catering Full and partial venue hire for private events (birthday parties, corporate events, anniversaries) plus bulk burger catering deliveries for offices and events for orders of 20-500 burgers, available at select Honest Burgers locations via direct restaurant contact.
- Philly Cheese Burger Special Limited-time chef special burger with American cheese, grilled peppers and onions, confit garlic mayo, and pickles served with hot cheddar cheese sauce for dunking; available as Classic Beef, Double Smashed, or Fried Chicken variants during the summer of sport promotion.
- The Honest (National Burger of the Year 2026) Award-winning signature smashed dry-aged British beef burger with thick-cut Wiltshire bacon, homemade beef & onion relish, XL cheese, pickles, and white onion, created by co-founder Tom Barton and crowned National Burger of the Year 2026.
- Breakfast Menu at Smash + Grab Breakfast offering at the Smash + Grab Liverpool Street location featuring breakfast muffins (bacon, egg, sausage, halloumi), hash brown bites, and beverages, served Monday to Saturday from 08:30.
- Kids Menu Kids menu launched across all Honest Burgers locations featuring Chicken Tenders Kids, Beef Kids, and Fritter Kids options, each served with chips and a choice of apple juice, orange juice, or homemade lemonade.
Quantifiable outcome
- Won National Burger Awards 2026 Best Burger in the UK (first year entered)
- +2 more outcomes
Companies that use Honest Burgers
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Honest Burgers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Honest Burgers partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Cribbs Mall / Cribbs CausewaycoreHonest Burgers is one of the F&B brands expanding the retail and leisure offering at Cribbs Mall in Bristol. Centre director Andy Jackson cited Honest Burgers among recent openings (alongside Pizza Express and Wingstop) as part of efforts to attract younger shoppers (36% of visitors are under 35). The area is benefiting from significant residential development through the Brabazon project projected to increase spend by £60 million and create 30,000 jobs.
- M&G Real EstateminorOwner/operator of Cribbs Mall. Extended ownership at Cribbs Mall and brought in Sovereign Centros from CBRE as dedicated asset managers. Supports F&B expansion including Honest Burgers opening.
- Uber EatscoreExclusive third-party delivery partner for Honest Burgers restaurant delivery. Customers can order via Uber Eats for home or office delivery. Note: Honest Burgers is no longer available on Deliveroo.
- West Sussex Potato Farmer (Fifth Generation)coreLong-term supply partnership for potatoes used in Honest's signature rosemary salted chips. Potatoes are sourced from a fifth-generation farming family in West Sussex, supporting the 'Best of British' sourcing ethos.
- Hospitality Tech360minorHonest Burgers executive speaking at Hospitality Tech360 2026 seminar programme at Excel London (March 30 - April 1, 2026) alongside Pizza Pilgrims, Burger King UK, PizzaExpress and others. Session covers AI forecasting, technology choices, and practical implementation strategies.
- Frank's RedHotminorIngredient supplier for Buffalo sauce used in Buffalo chicken burgers and wings. Buffalo sauce is the original hot wing sauce made with Frank's RedHot as it has been since the 1960s.
- Hackney GelatominorSicilian gelato supplier for sundaes. Honest Burgers describes Hackney Gelato as 'a business we admire in East London, making traditional Sicilian gelato the proper way.' Sundaes are built to order with customer's choice of Madagascan Vanilla, Strawberry, or Rich Chocolate gelato.
Scale indicators3 records
Recent moves6 records
Expansion highlights7 records
Honest Burgers competitors and assessment
Company assessmentDirect peers
- Byron: UK casual full-service burger chain with regional sites and dine-in/takeaway/delivery. Historic direct competitor to Honest Burgers in the UK premium-burger casual dining category.
- MEATliquor: Long-established UK casual burger chain operating multiple London and UK locations. Closely comparable on multi-site casual burger dining, late-night/event trade, and a similar price band to Honest Burgers' main chain.
- Five Guys UK: US-origin premium burger QSR/fast-casual chain operating ~70+ UK restaurants. Directly competes with Honest Burgers on made-to-order burgers, dine-in and delivery, and similar price points for the same UK adult consumer seeking quality burger experiences.
- Shake Shack UK: Premium burger QSR expanding in London and other UK cities with a similar fast-casual format to Honest's main chain and Smash + Grab sub-brand. Competes directly on burger quality, ingredient sourcing narrative, and urban/transport-hub sites.
- Patty & Bun: UK indie premium burger restaurant group with multiple London sites. Matches Honest Burgers' positioning as a chef-led, sourcing-focused burger brand targeting urban diners; offers very similar menu architecture (smash-style burgers, chicken, sides).
- Burger & Beyond: UK premium burger brand (restaurants and ghost-kitchen delivery) that placed 2nd to Honest Burgers at the National Burger Awards 2026. Directly comparable product, target customer, and urban/UK go-to-market.
- Wimpy UK: Heritage UK burger chain (franchised and company sites) competing in the same burger QSR/casual-dining category. Relevant for trading-comparison benchmarking of UK burger chains though positioned more on value than Honest's premium sourcing narrative.
Emerging players
- Honest Beef / Honest-style indies (e.g. Meat Stack): Smaller UK burger brands named alongside Honest at the National Burger Awards (e.g. Meat Stack Newcastle). Useful as a benchmark for category entrants and emerging indie premium-burger competition.
Broad incumbents
- LEON Restaurants: UK fast-casual chain (now part of a larger group) targeting similar urban UK consumers with a broader naturally-good menu. Comparable on UK multi-site fast-casual footprint, pricing tier, and daypart use cases (breakfast, lunch, dinner).
- Gail's Bakery: UK specialty bakery-café chain with ~100+ sites and a comparable scale and unit-economics profile to a maturing Honest Burgers. Useful comparable for UK high-street casual-dining real estate and same-store economics benchmarking.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Honest Burgers social profiles
Digital presenceHonest Burgers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Honest Burgers leadership team
Management profileNumber of profiles
Profiles4 records
Honest Burgers subsidiaries and ownership
Company hierarchySubsidiaries1 record
Honest Burgers funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Honest Burgers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Honest Burgers
What does Honest Burgers do?
Honest Burgers operates a 46-location UK casual-dining restaurant chain serving made-from-scratch beef, chicken, halal chicken, and plant-based burgers alongside homemade rosemary salted chips, sides, milkshakes, and local craft beers. The company runs its own in-house butchery, prep kitchen, and Honest Farming supply programme, and generates ancillary revenue from the Honest Insiders loyalty app, online click & collect, Uber Eats delivery, private event hire, office catering, and digital gift card sales.
Is Honest Burgers a public or private company?
Honest Burgers is a private company. It is classified as venture growth investor backed and is currently operating.
When was Honest Burgers founded?
Honest Burgers was founded in 2011. It employs 501 to 1,000 people.
Where is Honest Burgers based?
Honest Burgers is headquartered in London, United Kingdom, in the Europe region.
How does Honest Burgers make money?
One revenue line is on record: restaurant Food and Beverage Sales.
Who are Honest Burgers's main competitors?
Direct peers on record are Byron, MEATliquor, Five Guys UK, Shake Shack UK, Patty & Bun, Burger & Beyond and Wimpy UK. Honest Beef / Honest-style indies (e.g. Meat Stack) is listed as an emerging player. Broad incumbents are LEON Restaurants and Gail's Bakery.
Does Honest Burgers have an API?
No public API is recorded for Honest Burgers.
What industry is Honest Burgers in?
Honest Burgers's product category is Casual Dining Restaurants. Its primary akta.pro industry code is THAFABAA, Burger Fast Casual, with a secondary code of THAFAAAA, Burger QSR. Its NAICS code is 722513 and its SIC code is 5812.