SOLID

What SOLID does

SOLID Surface Care, Inc. is a Charlotte, North Carolina-based privately held company founded in 1996 by Mike Crippen (originally as Commercial Flooring Solutions) that operates as the largest self-performing commercial surface care provider in the United States. The company delivers restoration, maintenance, protection, and specialty cleaning services across ten or more surface categories — including carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient flooring, and wood — to enterprise customers in 13 verticals such as airports, banks, commercial kitchens, healthcare, hospitality, retail, transit centers, and venues. All work is executed by 500+ directly employed technicians (no subcontractors) operating out of 40+ office/warehouse facilities with a daily fleet of 175+ vehicles, covering all 50 states and Puerto Rico and maintaining more than 700 million square feet of commercial surfaces annually.

The underlying service platform combines commercial-grade equipment (Windsor SENSOR CRI-certified vacuums, electrostatic disinfectant sprayers, warm-water power washing with surface-specific pressure control) with proprietary methodologies such as the SOLID Equation for concrete restoration and the ES4U online account management platform, which provides clients real-time visibility into Consolidated Care Plan service delivery. The company's go-to-market is exclusively direct enterprise field sales, emphasizing a consultative "Power of One" model that bundles all specialty surface care under a single partner, single contract, single invoice, and single point-of-contact. Revenue is generated primarily through multi-year professional-services contracts and project-based restoration work, with quote-based, customized pricing per facility.

In 2025, Angeles Equity Partners acquired a stake in the company as a lower middle-market platform investment and approximately $5.69 million in financing was provided by Stellus Capital Management; the company simultaneously appointed a dedicated EVP of Hospitality Growth Strategy and formalized hospitality-channel partnerships with Avendra International, Preferred Hotels & Resorts, and Historic Hotels of America. The company holds IICRC firm certification, GBAC-trained technician credentials, CRI Seal of Approval / Green Seal certifications, and operates an internal training program branded as SOLID University.

Name

SOLID

Legal name

Solid Surface Care, Inc.

Website

https://solidcare.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

SOLID Surface Care is a Charlotte-based, self-performing commercial surface care company providing restoration, maintenance, and protective services across 10+ surface types to enterprise customers in 13 verticals nationwide, supported by 500+ technicians, 40+ facilities, and the proprietary ES4U platform.

Ownership category

akta.pro rank

Product category

Commercial Surface Care Services

NAICS

Building Finishing Contractors (2383), Facilities Support Services (5612), Facilities Support Services (561210)

SIC

Carpets & Rugs (2273), Asphalt Paving & Roofing Materials (2950), Miscellaneous Furniture & Fixtures (2590)

akta.pro primary industry

Specialty Floor Care (Strip/Wax, Burnish, Carpet & Upholstery) (BPABABAC)

akta.pro secondary industries

Concrete Floor Cleaning, Grinding, Polishing & Sealing (HSAEAOAE), Tile, Natural Stone & Porcelain Surface Care (Non-Grout Focus) (HSAEAOAI)

Keywords

• Commercial surface care
• Floor restoration services
• Facility maintenance services
• Carpet care services
• Stone and concrete restoration

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices36 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Commercial Surface Care Services: SOLID generates revenue through providing comprehensive surface care, maintenance, restoration, and protective solutions for commercial environments. Services are bundled into customized Consolidated Care Plans billed through a single invoice model. Revenue is derived from scheduled maintenance programs and project-based restoration work.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

SOLID is the nation's largest self-performing commercial surface care company, providing restoration, maintenance, and protective solutions for ten surface categories (carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient, and wood). Services are bundled into a Consolidated Care Plan delivered as one partner, one contract, one invoice, and one point-of-contact, supported by the ES4U online data management platform for client transparency.

Product overview

SOLID Surface Care, Inc. is the nation's largest self-performing commercial surface care company, offering a comprehensive suite of surface restoration, maintenance, and protective solutions. The company's core offering centers on its Consolidated Care Plan, which bundles services across multiple surface types (carpet, concrete, metal, stone, textiles, terrazzo, tile and grout, vinyl/resilient, and wood) under one partner, contract, invoice, and point of contact. Supporting this is the ES4U online account management platform for service transparency. The company operates with 35+ office locations across the U.S., serving industries including airports, banks, commercial kitchens, corporate facilities, education, healthcare, hospitality, multi-family, retail, transit centers, and venues.

Differentiator

Problem solved

Functional benefit

Products and services

• Surface Restoration Services
• Surface Maintenance Programs
• Protective Solutions
• Specialty Cleaning Services
• Consolidated Care Plan
• ES4U Account Management Platform

Quantifiable outcome

• 700 million+ square feet of commercial surfaces maintained annually
• +3 more outcomes

Named customers4 records

Segments13 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Avendra InternationalcoreGTM or Marketing PartnerHospitality procurement partner. Avendra International is a leading hospitality procurement organization. SOLID partners with Avendra to provide surface care services to Avendra's hospitality client portfolio.
• Preferred Hotels & ResortscoreGTM or Marketing PartnerLuxury independent hotel brand partnership. Preferred Hotels & Resorts represents a collection of independent hotels and resorts. SOLID provides surface care services to member properties under this partnership.
• Historic Hotels of AmericacoreGTM or Marketing PartnerPartnership with Historic Hotels of America, a program of the National Trust for Historic Preservation. SOLID provides surface care services to historic hotel properties maintaining architectural integrity.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stanley Steemer International: Largest US specialty carpet and hard-surface cleaning franchise network. Closest direct peer to SOLID: national footprint, self-performing technician model, and focus on commercial carpet, tile & grout, and hard-surface restoration for enterprise clients.
• ServiceMaster Clean: National commercial janitorial and specialty cleaning franchise under the ServiceMaster brand. Competes head-to-head with SOLID for multi-site commercial cleaning contracts across healthcare, education, and corporate facilities.
• ServPro Industries: Largest US commercial and residential restoration franchise network. Comparable to SOLID in commercial cleaning/restoration scope, multi-site enterprise focus, and franchise-driven national coverage model.
• Coit Cleaning & Restoration Services: National commercial and residential cleaning company offering carpet, drapery, tile/grout, and air duct cleaning. Competes with SOLID in the commercial surface restoration and specialty cleaning market.
• Jan-Pro Cleaning Systems: Global commercial cleaning franchise system focused on small-to-mid-market commercial accounts. Overlaps with SOLID on commercial janitorial and floor care, though more franchise-driven and less concentrated in large-enterprise surface restoration.
• Coverall Health-Based Cleaning System: Commercial cleaning franchise emphasizing health-based, janitorial protocols. Comparable to SOLID on commercial cleaning and disinfection service delivery, though smaller enterprise-account emphasis.
• Jani-King International: Large commercial cleaning franchise network serving offices, hotels, hospitals, and sporting venues. Comparable franchise-driven commercial cleaning model with multi-vertical reach similar to SOLID's 13 verticals.
• BMS Cat: National commercial restoration services provider specializing in fire, water, mold, and contents restoration. Comparable to SOLID on commercial restoration/recovery services for multi-site enterprise customers.
• Vanguard Cleaning Systems: Master commercial cleaning franchise system targeting mid-market commercial accounts. Competes with SOLID on commercial janitorial and floor care, though with a franchise rather than self-performing technician model.

Broad incumbents

• ABM Industries: Large publicly traded integrated facility services provider offering janitorial, parking, HVAC, and specialty services. Overlaps with SOLID on facility maintenance and floor care, but operates at much broader scale across multiple non-surface-care services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights4 records

Customer concentration

• Xx.com/solid_care
• LinkedInlinkedin.com/company/solid-care
• Facebookfacebook.com/solidcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOLID