Pharmacierge
Pharmacierge is a UK private e-Prescribing pharmacy that lets private clinicians issue electronic prescriptions via its mPrescribe platform and dispenses medication for hand-delivery to patients from a robotically-enabled London dispensary.
- Company typePrivate
- Founded2015
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Pharmacierge does
Pharmacierge Limited is a UK-based, GPhC-registered private pharmacy (registration 9012332) that operates an e-Prescribing and medication delivery service targeted at private clinicians and their patients. Founded in 2015 and headquartered at 43A Wimpole Street in London's Harley Street Medical District, the company is co-owned by the Ungar family and 80 leading private clinicians, providing insider alignment with the private-pay medical community. It serves private hospitals and clinics including Cleveland Clinic London, HCA Healthcare, The London Clinic, Nuffield Health, The Priory Group, Welbeck, Maudsley Private Care, Schoen Clinic Chelsea, and Evewell, alongside a long tail of independent consultants and GPs.
The company's core product is mPrescribe, a proprietary e-Prescribing platform available as iOS and Android mobile apps and as the WebPrescribe web interface, backed by an Electronic Prescription System (EPS) built on RESTful API technology that supports partner integration (including DGL Practice Manager) and same-day fulfilment. Prescriptions created on the platform are dispensed and hand-delivered from a 5,500 sq ft robotically-enabled dispensary at Wimpole Street, with free standard UK delivery and optional refrigerated and international delivery. The technology stack is described as proprietary, with the WebPrescribe UI adapting to clinicians' prescribing patterns over time.
Pharmacierge operates a transaction-based revenue model: clinicians issue e-Prescriptions at no cost, patients pay via secure payment links for medication and delivery, and the company retains a margin on dispensed scripts. Go-to-market is sales-led, relying on clinician-to-clinician referrals, industry events, and partnerships with major private hospital groups. The company has raised approximately £3.65M across two clinician-led funding rounds in October 2021 and April 2023, employs 51–100 people, and was a 2025 HealthInvestor Awards winner. Strategic direction emphasises AI and robotics integration on the e-Prescribing platform, expanded dispensing capacity via the 2024 flagship dispensary, and deeper ecosystem integration with private practice management systems.
Pharmacierge firmographics
Firmographics- Name
- Pharmacierge
- Legal name
- Pharmacierge Limited
- Website
- https://pharmacierge.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pharmacierge is a UK private e-Prescribing pharmacy that lets private clinicians issue electronic prescriptions via its mPrescribe platform and dispenses medication for hand-delivery to patients from a robotically-enabled London dispensary.
- Ownership category
- akta.pro rank
Pharmacierge industry classification
Industry- Product category
- Private Pharmacy Services
- NAICS
- Pharmacies and Drug Retailers (456110)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF)
- akta.pro secondary industries
- Retail & Community Pharmacies (Chain/Independent) (HLAFALAA), Mail-Order Pharmacy & Home Delivery (HLAEAKAF), Pharmacy & Health Essentials Delivery (CRAFAFAI)
Keywords
Where Pharmacierge is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Pharmacierge business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Prescription Dispensing and Delivery: Pharmacierge generates revenue by dispensing private prescriptions issued by clinicians and delivering medication to patients. Clinicians use the mPrescribe platform to send prescriptions electronically. Patients receive secure payment links to pay for their medication, after which Pharmacierge hand-delivers the medication. The service is described as competitively priced, with free standard delivery included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard prescription service |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Pharmacierge product offering
Product offeringCore offering
Pharmacierge operates a GPhC-registered private pharmacy that dispenses and delivers medication to patients of private clinicians. Clinicians issue private e-Prescriptions via the proprietary mPrescribe mobile app or WebPrescribe web interface; Pharmacierge's robotically-enabled Wimpole Street dispensary then dispenses the medication and hand-delivers it to patients nationwide, with same-day service in London. The e-prescribing tools are free for clinicians, and the company earns revenue from per-prescription dispensing and delivery fees paid by patients.
Product overview
Pharmacierge offers a unified e-Prescribing and medication delivery platform designed for private clinicians and their patients. The core offering consists of mPrescribe (available as mobile iOS/Android apps and WebPrescribe web interface), which enables clinicians to create and transfer e-Prescriptions electronically to Pharmacierge's dispensary. This is powered by their proprietary Electronic Prescription System (EPS). Patients receive their prescribed medication through Pharmacierge's hand-delivery service, with free standard delivery included. The system is GPhC-registered and designed for same-day fulfilment.
Differentiator
Problem solved
Functional benefit
Products and services
- mPrescribe Mobile e-prescribing application that enables private clinicians to create, authorise and securely transfer private prescriptions directly to Pharmacierge's dispensary. Available on iOS and Android, and used free of charge by clinicians.
- WebPrescribe Secure web-based e-prescribing interface that allows clinicians to manage private prescriptions via a simple, intuitive online platform. Adapts to the prescriber's practice over time and supports secretary access to reduce clinician workload.
- Prescription Delivery Service Same-day and standard medication delivery service where prescribed medication is hand-delivered by courier directly to patients' homes or workplaces. Free standard delivery is included on all prescriptions, with refrigerated and controlled medication delivery options available. International deliveries are also offered.
Quantifiable outcome
- Largest network of private e-Prescribing clinicians in the UK
- +1 more outcomes
Companies that use Pharmacierge
Customer profileNamed customers9 records
Segments2 records
Ideal customer profiles3 records
Pharmacierge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Pharmacierge partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and minor.
- DGL Practice ManagercorePharmacierge's e-Prescribing platform works compatibly with DGL Practice Manager practice management system. RESTful API technology enables partner integration and same-day fulfilment.
- Cleveland Clinic LondoncorePartner hospital using Pharmacierge for prescription delivery services to their patients.
- HCA HealthcarecoreMajor hospital group partner using Pharmacierge for prescription delivery services.
- The London CliniccoreIndependent hospital partner using Pharmacierge for prescription delivery services.
- Nuffield HealthcoreLeading independent health charity partner using Pharmacierge for prescription delivery services.
- The Priory GroupcoreMental health and healthcare provider partner using Pharmacierge for prescription delivery services.
- WelbeckcoreHealth specialist partner using Pharmacierge for prescription delivery services.
- Maudsley Private CarecorePsychiatry and mental health specialist partner using Pharmacierge for prescription delivery services.
- Schoen Clinic ChelseacoreSpecialist hospital partner using Pharmacierge for prescription delivery services.
- EvewellcoreFertility clinic partner using Pharmacierge for prescription delivery services.
- AstraZenecaminorPharmaceutical supplier sourcing medications for dispensing.
- PfizerminorPharmaceutical supplier sourcing medications for dispensing.
- NovartisminorPharmaceutical supplier sourcing medications for dispensing.
- SanofiminorPharmaceutical supplier sourcing medications for dispensing.
- RocheminorPharmaceutical supplier sourcing medications for dispensing.
- Eli LillyminorPharmaceutical supplier sourcing medications for dispensing.
- MerckminorPharmaceutical supplier sourcing medications for dispensing.
- TevaminorPharmaceutical supplier sourcing medications for dispensing.
- Ferring PharmaceuticalsminorPharmaceutical supplier sourcing medications for dispensing.
- NorgineminorPharmaceutical supplier sourcing medications for dispensing.
Scale indicators6 records
Recent moves8 records
Expansion highlights6 records
Pharmacierge competitors and assessment
Company assessmentDirect peers
- Alto Pharmacy: US digital pharmacy with a clinician app, free same-day delivery and a focus on patient experience. Strong analogue to Pharmacierge's mobile-first e-prescribing workflow and concierge delivery positioning.
- Pharmacy2U: UK's largest online pharmacy offering NHS and private prescription delivery directly to patients' homes. Directly comparable to Pharmacierge on e-prescription-to-doorstep fulfilment, though focused on NHS repeat prescriptions rather than private clinician workflows.
- Capsule Pharmacy: US-based digital pharmacy offering free same-day prescription delivery with an integrated clinician-facing platform. Closest international analogue to Pharmacierge's e-prescribing-plus-delivery model for the private/outpatient market.
Broad incumbents
- Well Pharmacy: Major UK community pharmacy chain (formerly Co-operative Pharmacy) with online prescription delivery. Comparable pharmacy and delivery offering, though predominantly NHS-focused and lacking Pharmacierge's private e-prescribing specialism.
- Boots Pharmacy: UK's largest pharmacy retailer with growing digital prescribing and delivery capabilities. Overlaps with Pharmacierge on prescription dispensing and home delivery, but competes across mass-market channels rather than specialising in private clinicians.
- Lloyds Pharmacy / Echo: Large UK pharmacy chain with Echo, a digital repeat-prescription delivery service. Comparable mail-order/delivery model with national scale, but serves NHS-leaning mass market rather than Pharmacierge's private clinician-led niche.
Emerging players
- Chemist4U: UK online pharmacy offering prescription and OTC delivery. Comparable fulfillment model, with growing digital capabilities but limited private clinician integration versus Pharmacierge's mPrescribe-led workflow.
- MedExpress (UK): UK online clinic and pharmacy offering private consultations, e-prescriptions and home delivery. Adjacent business model combining telehealth and dispensing, overlapping with Pharmacierge on private Rx delivery but with broader clinician-led consultation services.
- HealthExpress: UK/European online clinic and pharmacy providing private prescriptions and home delivery. Comparable end-to-end private e-prescribing plus delivery proposition, though focused more on condition-specific online clinics than private practice partnerships.
Regional players
- DocMorris (formerly PharmacyChain): European (Dutch/Swiss) online pharmacy leader operating prescription mail-order across continental Europe. Comparable mail-order and digital pharmacy model, but primarily serves continental European markets rather than the UK private clinician niche Pharmacierge occupies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Pharmacierge social profiles
Digital presencePharmacierge compliance and trust
Trust signalCompliance2 records
Pharmacierge financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pharmacierge leadership team
Management profileNumber of profiles
Profiles8 records
Pharmacierge funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pharmacierge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pharmacierge
What does Pharmacierge do?
Pharmacierge operates a GPhC-registered private pharmacy that dispenses and delivers medication to patients of private clinicians. Clinicians issue private e-Prescriptions via the proprietary mPrescribe mobile app or WebPrescribe web interface; Pharmacierge's robotically-enabled Wimpole Street dispensary then dispenses the medication and hand-delivers it to patients nationwide, with same-day service in London. The e-prescribing tools are free for clinicians, and the company earns revenue from per-prescription dispensing and delivery fees paid by patients.
Is Pharmacierge a public or private company?
Pharmacierge is a private company. It is classified as family owned and is currently operating.
When was Pharmacierge founded?
Pharmacierge was founded in 2015. It employs 51 to 100 people.
Where is Pharmacierge based?
Pharmacierge is headquartered in London, United Kingdom, in the Europe region.
How does Pharmacierge make money?
One revenue line is on record: prescription Dispensing and Delivery.
Who are Pharmacierge's main competitors?
Direct peers on record are Alto Pharmacy, Pharmacy2U and Capsule Pharmacy. Broad incumbents are Well Pharmacy, Boots Pharmacy and Lloyds Pharmacy / Echo. Emerging players are Chemist4U, MedExpress (UK) and HealthExpress. DocMorris (formerly PharmacyChain) is listed as a regional player.
Does Pharmacierge have an API?
Yes. Pharmacierge has developed its own proprietary Electronic Prescription System (EPS) that creates, digitally authorises and securely transfers private prescriptions to their dispensary. The system employs RESTful API technology for partner integration and same-day fulfilment. Currently available to thousands of clinicians. Developer documentation is at www.pharmacierge.com/api.
What industry is Pharmacierge in?
Pharmacierge's product category is Private Pharmacy Services. Its primary akta.pro industry code is HLALALAF, Telepharmacy & Prescription Fulfillment Marketplaces, with a secondary code of HLAFALAA, Retail & Community Pharmacies (Chain/Independent). Its NAICS code is 456110 and its SIC code is 5912.