Lumary
Lumary is a Salesforce-based vertical SaaS platform serving Australian disability, aged care, and allied health providers and US ABA therapy providers with care management, billing, and compliance software, including a managed RCM service.
- Company typePrivate
- Founded2012
- HeadquartersAdelaide, Australia
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Lumary does
Lumary (legally Enrite Care Solutions Pty Ltd) is a cloud-based healthcare SaaS provider founded in 2012 and headquartered in Adelaide, South Australia, with a US office in Denver, Colorado. The company builds and sells three core product lines on the Salesforce platform: Lumary Care Management (CM) for Australian disability, aged care, and allied health providers, including the specialized Lumary Disability Connect (DC) module for Supported Independent Living (SIL) providers; Lumary ABA, an Applied Behavior Analysis (Applied Behavior Analysis) practice management and revenue cycle management platform for US autism therapy providers; and add-on modules such as the NDIA Integration Module (NDIA PRODA and PACE) and an ABA-focused Revenue Cycle Management (RCM) managed service. Technology is built natively on Salesforce CRM, with a broad integration footprint spanning clinical data collection (Hi Rasmus), HR/payroll (Viventium, ADP, Workday, UKG, Namely, BambooHR), clearinghouses (Availity, Change Healthcare, Waystar, Stedi), and BI tools (Tableau, Power BI, Domo).
Lumary monetizes primarily through subscription SaaS contracts (annual billing, custom enterprise pricing) sold via direct enterprise field sales, complemented by Salesforce AppExchange channel distribution and a request-a-demo consultative motion. It supplements software with implementation services, a managed RCM service for ABA providers, and a data and integration layer that includes direct government system connectivity. The customer base spans 200+ Australian providers (Scope Australia, Ability WA, Activ Foundation, Melbourne City Mission, CPL, Concentric, New Horizons, Ignite Healthcare) and a growing roster of US ABA customers (Akoya Behavioral Health, 360 Behavioral Health, Behavioral Framework, SARRC, Alora, Discovery ABA), with reported downstream impact covering 500K+ care recipients and 80K+ healthcare workers. Lumary is privately held, backed by OneVentures, Salesforce Ventures, the South Australian Venture Capital Fund, Artesian, and earlier angel investors, with $19M+ in disclosed venture funding across a 2019 round and a March 2021 round, and additional participation in March 2023.
Lumary firmographics
Firmographics- Name
- Lumary
- Legal name
- Enrite Care Solutions Pty Ltd
- Website
- https://lumary.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Lumary is a Salesforce-based vertical SaaS platform serving Australian disability, aged care, and allied health providers and US ABA therapy providers with care management, billing, and compliance software, including a managed RCM service.
- Ownership category
- akta.pro rank
Lumary industry classification
Industry- Product category
- Healthcare Care Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)
- akta.pro secondary industries
- Chronic Care & Complex Care Management (HSABAIAD), Self-Directed/Consumer-Directed Caregiver Enrollment & Payroll Support (HSABAMAI)
Keywords
Where Lumary is headquartered
LocationHeadquarters
- HQ city
- Adelaide
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Lumary business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription - Care Management Platform: Lumary operates as a subscription-based SaaS platform providing care management software to disability, aged care, and allied health providers. The platform is sold to enterprise and SME healthcare organizations on a per-seat or organization subscription basis. Customers access the complete platform including client management, billing, compliance, and workforce management tools.
- ABA Practice Management Software: Subscription-based software for Applied Behavior Analysis (ABA) therapy providers in the US market. Includes integrated billing, scheduling, client management, and revenue cycle management services.
- Revenue Cycle Management (RCM) Services: Lumary offers RCM services for ABA organizations to streamline operations, speed up cash flow, and reduce administrative overhead. This is a managed service offering where Lumary's billing team handles claim preparation, submissions, resubmissions, payment posting, and financial reporting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise and SME providers - custom pricing based on organization size and needs |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Lumary product offering
Product offeringCore offering
Lumary provides a cloud-based care management SaaS platform built on Salesforce that enables disability, aged care, allied health, and ABA therapy providers to manage client information, automate NDIS/Medicaid claiming and compliance, schedule workforces, and run billing and revenue cycle operations from a single integrated system. Offerings include Lumary Care Management (CM), Lumary Disability Connect (DC) for SIL providers, Lumary ABA for US autism therapy providers, and a managed Revenue Cycle Management (RCM) service.
Product overview
Lumary offers a suite of cloud-based healthcare management software built on the Salesforce platform. The portfolio consists of three main products: Lumary Care Management (CM) for Australian disability, aged care, and allied health providers; Lumary Disability Connect (DC) for SIL (Supported Independent Living) providers as a specialized module within CM; and Lumary ABA for US-based Applied Behavior Analysis (ABA) therapy providers. Additional offerings include an NDIA Integration Module for streamlined NDIS claiming and a Revenue Cycle Management (RCM) Service for ABA providers. All products share a common architecture leveraging Salesforce's CRM platform, providing interoperability, real-time data access, compliance automation, and integrated billing capabilities across the care continuum.
Differentiator
Problem solved
Functional benefit
Brands
- Lumary Disability Connect (DC): All-in-one software for Supported Independent Living (SIL) providers that centralises administrative tasks and delivers solutions for roster management, compliance, and participant care.
- Lumary ABA
- Lumary Care Management (CM)
Products and services
- Lumary Care Management (CM) Complete end-to-end care management software platform for Australian disability, aged care, and allied health providers, providing client information management, real-time invoicing, compliance automation, bulk claiming from funding bodies (NDIS, HCP, CHSP, DSS), and workforce management on the Salesforce cloud.
- Lumary Disability Connect (DC)
Quantifiable outcome
- 60% reduction in NDIA claim errors for Concentric after implementing NDIA Integration Module
- +4 more outcomes
Companies that use Lumary
Customer profileNamed customers25 records
Segments5 records
Ideal customer profiles4 records
Lumary technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability1 record
Feature6 records
Lumary partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered strategic and core.
- ViventiumstrategicStrategic partnership with Viventium, a human capital management software company focused exclusively on the healthcare market. The partnership will bring an integration between Lumary's clinical and operational tools with Viventium's specialized HR and payroll technology for ABA providers. Currently in development, the integration will eliminate double data entry and centralize HR and payroll functions.
- Hi RasmuscoreStrategic partnership for ABA data collection. Hi Rasmus is a fully integrated ABA data collection platform that digitizes session notes and syncs clinical data directly with Lumary's billing and reporting tools. This partnership supports Behavioral Framework and other ABA providers' entire service lifecycle from client intake and clinical documentation to scheduling, billing, and real-time data collection.
- SalesforcecoreLumary is built on and invested in by Salesforce, the world's #1 CRM platform. This partnership provides enterprise-grade security, global infrastructure, and ongoing platform development. Lumary is a leading Salesforce partner recognized as APAC ISV Sales Partner of the Year. The partnership allows Lumary to leverage Salesforce's core functionality while building specialized healthcare workflows.
Scale indicators17 records
Recent moves12 records
Expansion highlights6 records
Lumary competitors and assessment
Company assessmentDirect peers
- HHAeXchange: Home care management platform connecting payers, providers, and state Medicaid agencies for personal care and home health services. It is comparable to Lumary's disability and aged care platform given its focus on roster, billing, and compliance workflows for in-home care providers.
- CentralReach: US-based practice management and EHR platform purpose-built for ABA, speech, occupational, and behavioral health therapy providers. It directly competes with Lumary's ABA offering in the same customer segment with overlapping clinical documentation, scheduling, billing, and RCM capabilities.
- Net Health: Specialty EHR and practice management platform for outpatient therapy, rehab, and behavioral health providers. It overlaps with Lumary's ABA and allied health workflows in clinical documentation, scheduling, and revenue cycle management.
- Therapy Brands: Practice management software suite for ABA, mental health, and pediatric therapy providers, owned by Roper Technologies. It competes head-to-head with Lumary ABA across scheduling, billing, and clinical documentation for US therapy providers.
- AlayaCare: Cloud-based home and community care software with client management, scheduling, billing, and mobile worker functionality. It overlaps with Lumary's Care Management and Disability Connect offerings across home care, disability, and aged care providers.
- LanternPay: Australia-based NDIS claiming and plan management platform for providers, participants, and plan managers. It is one of Lumary's closest direct peers in the Australian NDIS ecosystem, focused on payment, claiming, and participant budget management.
- Sandata Technologies: Home care management and electronic visit verification (EVV) platform serving state Medicaid programs and home care agencies. It competes with Lumary in the home and community-based services market with overlapping billing, scheduling, and compliance functionality.
Broad incumbents
- WellSky: Large healthcare technology platform spanning home health, hospice, personal care, and hospital software. It is a broad incumbent in the same end markets as Lumary, offering overlapping care management and billing capabilities as part of a wider portfolio.
- PointClickCare: Leading cloud software platform for the LTPAC and senior care ecosystem, including skilled nursing and senior living. It competes with Lumary's aged care workflows as an established incumbent with broader reach and enterprise customer base.
- MatrixCare: Long-term and post-acute care software for skilled nursing, senior living, and home care providers, owned by ResMed. It is a broad incumbent serving many of the same aged care and disability providers that Lumary targets, with overlapping workforce and billing functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Lumary social profiles
Digital presenceLumary compliance and trust
Trust signalCompliance4 records
Lumary financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lumary leadership team
Management profileNumber of profiles
Profiles11 records
Lumary funding detail
Funding detailFunding overview
Funding rounds3 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lumary M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lumary
What does Lumary do?
Lumary provides a cloud-based care management SaaS platform built on Salesforce that enables disability, aged care, allied health, and ABA therapy providers to manage client information, automate NDIS/Medicaid claiming and compliance, schedule workforces, and run billing and revenue cycle operations from a single integrated system. Offerings include Lumary Care Management (CM), Lumary Disability Connect (DC) for SIL providers, Lumary ABA for US autism therapy providers, and a managed Revenue Cycle Management (RCM) service.
Is Lumary a public or private company?
Lumary is a private company. It is classified as venture growth investor backed and is currently operating.
When was Lumary founded?
Lumary was founded in 2012. It employs 101 to 250 people.
Where is Lumary based?
Lumary is headquartered in Adelaide, Australia, in the Oceania region.
How does Lumary make money?
Three revenue lines are on record. SaaS Subscription - Care Management Platform is the primary driver. The others are ABA Practice Management Software and revenue Cycle Management (RCM) Services.
Who are Lumary's main competitors?
Direct peers on record are HHAeXchange, CentralReach, Net Health, Therapy Brands, AlayaCare, LanternPay and Sandata Technologies. Broad incumbents are WellSky, PointClickCare and MatrixCare.
Does Lumary have an API?
No public API is recorded for Lumary.
What industry is Lumary in?
Lumary's product category is Healthcare Care Management Software. Its primary akta.pro industry code is HSABAIAG, Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC), with a secondary code of HSABAIAD, Chronic Care & Complex Care Management. Its NAICS code is 51821 and its SIC code is 7372.