Genea
Genea provides a cloud-native property technology platform serving commercial real estate, enterprises, and educational institutions with cloud-based access control, mobile credentials, on-demand HVAC management, and submeter billing across 4,300+ locations in 45 countries.
- Company typePrivate
- Founded2006
- HeadquartersIrvine, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Genea does
Genea is a cloud-native property technology company headquartered in Irvine, California, founded in 2006 and operating as a privately held entity (legal name Genea Energy Partners, Inc.). It sells a three-product platform to commercial real estate owners and operators, multi-site enterprises, and educational institutions: Genea Security (cloud-based access control with mobile credentials, visitor management, badge printing, tenant portals, shooter detection, and IP intercom), On-Demand HVAC (automated tenant HVAC requests, scheduling, and itemized billing), and Submeter Billing (utility meter reading and tenant invoicing). The platform runs on non-proprietary, Mercury-based hardware and emphasizes an open API architecture with more than 50 native integrations spanning identity providers, video management systems, communication tools, and elevator controls. Mobile access supports Apple Wallet (with Express Mode and Power Reserve) and Google Wallet via BLE and NFC, and the platform claims 4,300+ locations across 45 countries with 1.3M+ users, a 98% first-year customer retention rate, and a Net Promoter Score of 75.
Under the hood, Genea differentiates through interoperability rather than proprietary lock-in: it works with HID, Mercury, STid, ASSA ABLOY, and Allegion controllers, supports Lenel takeover migrations, and exposes a Python SDK-backed REST API with SAML 2.0 SSO. Its sole AI capability, branded Genea AI, applies natural-language processing inside Custom Reporting to let security and IT teams query access data conversationally; identity-driven automation through Okta, Microsoft Entra ID, Google Workspace, and OneLogin handles provisioning at scale. The company has invested in physical-safety adjacencies through a Shooter Detection Systems integration (0.5-second response, 99.9% accuracy) and an IP Intercom module supporting Zenitel, Axis, Aiphone, and 2N.
Genea monetizes through annually recurring subscriptions priced per doors, employees, and locations on a quote-by-quote basis, with no publicly listed tiers. Go-to-market combines enterprise field sales (direct, anchored by Shopify, Jamf, Sumo Logic, Apartment List, G&J Pepsi, Mercer University, CBRE, JLL, Cushman & Wakefield, Hines, Brookfield, Invesco, and The Durst Organization) with a certified dealer and integrator channel that includes a Convergint Global Elite Partnership and an A&E Partner Program. Hardware is sourced through Mercury, HID Global, ASSA ABLOY, and Allegion/Schlage. Strategic partnerships with Siemens, Illumia (Transact + CBORD), and Shooter Detection Systems, combined with the 2020 acquisition of Sequr, support vertical and geographic expansion, particularly into higher education and safety-incident response.
Genea firmographics
Firmographics- Name
- Genea
- Legal name
- Genea Energy Partners, Inc.
- Website
- https://getgenea.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Genea provides a cloud-native property technology platform serving commercial real estate, enterprises, and educational institutions with cloud-based access control, mobile credentials, on-demand HVAC management, and submeter billing across 4,300+ locations in 45 countries.
- Ownership category
- akta.pro rank
Where Genea is headquartered
LocationHeadquarters
- HQ city
- Irvine
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Genea business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Cloud-Based Access Control Software: Annual recurring subscription pricing based on number of employees and/or doors and locations. Custom pricing developed for each quote.
- On-Demand HVAC Management: Automated HVAC request platform with integrated billing for property management. Tenants submit requests via smartphone with automated fulfillment and invoicing.
- Submeter Billing: Automated utility metering and tenant billing platform. Collects, compiles, and shares utility data with tenants for transparent and accurate billing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Enterprise Pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Genea product offering
Product offeringCore offering
Genea provides a cloud-native property technology platform with three integrated solutions: Genea Security (cloud-based access control with mobile credentials, visitor management, and integrations), On-Demand HVAC (automated heating/cooling requests and tenant billing), and Submeter Billing (utility meter reading and tenant billing). The platform runs on non-proprietary Mercury-based hardware, exposes an open REST API with 50+ integrations, and is managed from a single pane of glass across multi-location enterprise deployments.
Product overview
Genea is a cloud-native property technology platform providing three integrated solutions for commercial real estate and enterprise customers: Genea Security (cloud-based access control), On-Demand HVAC (automated heating/cooling requests and billing), and Submeter Billing (utility meter reading and tenant billing). The platform is built on non-proprietary, open-source hardware and emphasizes open API architecture for third-party integrations. Genea Security serves as the primary access control platform with modules for mobile access, visitor management, badge printing, tenant portals, wireless locks, shooter detection, and IP intercom. On-Demand HVAC automates tenant HVAC requests and billing while working with existing building management systems. Submeter Billing replaces manual meter reading and billing with automated processes. The platform is managed from a single pane of glass accessible via web and mobile applications, serving customers across 4,300+ locations in 45 countries.
Differentiator
Problem solved
Functional benefit
Brands
- Genea Security: Cloud-based access control platform providing security, mobile credentials, visitor management, and related features.
- On-Demand HVAC
- Submeter Billing
Products and services
- Genea Security Cloud-based access control platform providing credential management, mobile key assignment, access activity monitoring, and API integrations with video, identity, and visitor management systems. Runs on non-proprietary hardware compatible with Mercury and HID controllers. Designed for commercial real estate and enterprise customers managing multiple facilities globally.
- On-Demand HVAC Cloud-based HVAC request and billing platform enabling tenants to submit after-hours heating and cooling requests via smartphone, automated fulfillment by property teams, and automatic invoice generation with itemized tenant billing statements. Works with existing building management systems (Carrier, Alerton, Tridium, Johnson Controls) without hardware upgrades.
- Submeter Billing Cloud-based submeter billing platform replacing manual processes, enabling property teams to collect, compile, and share utility data with tenants for transparent and accurate billing. Supports both networked and manual meter reading and reduces energy usage disputes.
Quantifiable outcome
- 98% customer retention rate after first year
- +4 more outcomes
Companies that use Genea
Customer profileNamed customers16 records
Segments8 records
Ideal customer profiles5 records
Genea technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability3 records
Feature11 records
Genea partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered flagship, core and key.
- ConvergintflagshipGenea was named a Global Elite Partner by Convergint, one of the world's leading systems integrators. This partnership provides Genea access to Convergint's global enterprise customer network spanning dozens of countries, validating the demand for cloud-based security platforms with open API architecture. The alliance aims to accelerate enterprise adoption of mobile credentials and unified security systems by combining Genea's cloud-first technology with Convergint's integration expertise.
- Illumia (formerly Transact + CBORD)corePartnership to deliver cloud-native access control solutions to the higher education sector. Mercer University serves as key initial implementation with nearly 4,000 access control readers across 12 facilities supporting 14,000 mobile credentials. Solution built on open architecture with AI-enhanced 24/7 support, with future plans to integrate video and building systems.
- Shooter Detection SystemscoreIntegration to enhance active shooter response in higher education and other markets. Combined solution offers gunshot detection with 0.5 second response time, 99.9% accuracy, automatic lockdown capabilities, and integration with interactive floor plans for shooter location tracking.
- SiemenscoreCollaboration to create future-proof security solutions. Siemens and Genea team up to deliver cloud-based access control leveraging Siemens' building management systems and Genea's software platform.
- Mercury (Mercury Security)coreCore hardware partner providing non-proprietary Mercury-based controllers that power Genea's access control platform. Genea's software is designed to work seamlessly with Mercury hardware, enabling customers to keep existing controllers.
- HID GlobalcoreHardware partner providing readers and credentials for Genea's access control system. Apple Wallet integration is currently only supported by HID readers.
- ASSA ABLOYkeyPartner providing wireless lock solutions including ASSA ABLOY IN120, IN220, and Aperio locks. Compatible with SARGENT locks for wireless access control deployments.
- Allegion (Schlage)keyPartner providing Schlage wireless locks including AD-300, AD-400, NDE/NDEB/LE/LEB series. Allegion's locks connect wirelessly to Genea access control system.
- AppleflagshipApple Wallet integration allowing iPhone and Apple Watch users to store employee badge credentials. Express Mode enables tap-to-unlock without unlocking device. Power Reserve Mode works even with dead battery for up to 5 hours.
- GoogleflagshipGoogle Wallet integration for storing digital key cards on Android devices using NFC technology. Credentials work even when device is powered off.
- OktacoreIdentity management integration for automated provisioning and deprovisioning of users. Single sign-on (SSO) for both admin dashboard access and mobile key access.
- Microsoft Entra ID (formerly Azure AD)coreIntegration for automated user provisioning and deprovisioning workflows with Microsoft Entra ID directory service.
- Google WorkspacecoreAutomated user provisioning and deprovisioning with Google Workspace Directory for seamless credential management.
- SlackkeyCommunication integration for monitoring physical security operations and keeping systems running smoothly through Slack notifications.
- Microsoft TeamskeyIntegration for receiving notifications and audit logs in Teams. Can be used as an incident management tool for security events.
- Milestone SystemscoreVideo management system integration with Milestone XProtect. Enables unified video surveillance and access control for increased security.
- Cisco MerakicoreIntegration linking access control logs with Cisco Meraki cameras to monitor and secure facilities. Enables video verification of badge entries.
- RhombuskeyVideo management integration for automatically creating events for badge entries and catching unauthorized entries.
- Avigilon (Unity & Alta)keyIntegration with Avigilon Unity and Avigilon Alta (formerly Ava) for unifying video surveillance and door access control in cloud-based platform.
- ZenitelkeyIP intercom integration for real-time communication with secure access management. Zenitel intercoms integrate with Genea Security platform.
- Axis CommunicationskeyNetwork intercom integration for video and audio verification at entry points with centralized management through Genea platform.
- AiphonekeyIP intercom integration enabling two-way audio/video communication and remote door control through Genea Security platform.
- 2NkeyIP intercom integration for centralized intercom and access control operations from single cloud-based interface.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Genea competitors and assessment
Company assessmentDirect peers
- Brivo: Brivo is a cloud-native access control and physical security SaaS platform serving commercial real estate and enterprise. It is the closest direct competitor to Genea, with overlapping mobile credential, multi-tenant, and API integration capabilities.
- Avigilon Alta (formerly Openpath): Avigilon Alta, the rebranded Openpath product line owned by Motorola Solutions, is a cloud-based mobile credential access control platform. It competes head-to-head with Genea on mobile-first, multi-tenant, and enterprise SaaS access control.
- Kisi: Kisi is a cloud-based access control company focused on mobile credentials and modern SaaS delivery for offices and multi-tenant buildings. It overlaps directly with Genea on cloud access control and mobile key functionality.
- SALTO Systems: SALTO provides electronic access control with cloud-based management (SALTO KS) for commercial real estate, hospitality, and co-working. It is comparable to Genea on cloud-native access, mobile credentials, and wireless lock integrations.
Broad incumbents
- Honeywell Building Technologies: Honeywell offers Pro-Watch and NetAXS access control as part of a broad building management and security portfolio. It competes with Genea in enterprise access control, but as part of a much larger suite of products.
- Johnson Controls: Johnson Controls offers C•CURE 9000 and Tyco Software House access control systems. It competes with Genea in enterprise and CRE access control, with the addition of broader building management and HVAC capabilities.
- Lenel (Carrier): Lenel, owned by Carrier, offers OnGuard and NetBox access control systems widely deployed in enterprise and CRE. It is a key incumbent Genea displaces in cloud migration deals, with overlapping hardware-software integration paths.
- Siemens Building Technologies: Siemens is an existing Genea integration partner for building management and is also a competitor in access control and integrated building technology. It competes across both security and HVAC/BMS where Genea's On-Demand HVAC plays.
Emerging players
- Envoy: Envoy is a workplace platform that includes visitor management alongside access and desk booking. While Genea's visitor management competes directly with Envoy, Envoy's broader workplace suite overlaps with Genea's tenant and building experience features.
- Building Engines (JLL): Building Engines, acquired by JLL, is a property operations platform for CRE owners covering tenant experience, work orders, and access. It overlaps with Genea's CRE focus and On-Demand HVAC / Submeter Billing modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Genea social profiles
Digital presenceGenea compliance and trust
Trust signalCompliance4 records
Genea financial estimates
Financial estimateRevenue estimate
Valuation estimate
Genea leadership team
Management profileNumber of profiles
Profiles11 records
Genea funding detail
Funding detailFunding overview
Funding rounds4 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Genea M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Genea
What does Genea do?
Genea provides a cloud-native property technology platform with three integrated solutions: Genea Security (cloud-based access control with mobile credentials, visitor management, and integrations), On-Demand HVAC (automated heating/cooling requests and tenant billing), and Submeter Billing (utility meter reading and tenant billing). The platform runs on non-proprietary Mercury-based hardware, exposes an open REST API with 50+ integrations, and is managed from a single pane of glass across multi-location enterprise deployments.
Is Genea a public or private company?
Genea is a private company. It is classified as venture growth investor backed and is currently operating.
When was Genea founded?
Genea was founded in 2006. It employs 51 to 100 people.
Where is Genea based?
Genea is headquartered in Irvine, United States, in the North America region.
How does Genea make money?
Three revenue lines are on record. Cloud-Based Access Control Software is the primary driver. The others are on-Demand HVAC Management and submeter Billing.
Who are Genea's main competitors?
Direct peers on record are Brivo, Avigilon Alta (formerly Openpath), Kisi and SALTO Systems. Broad incumbents are Honeywell Building Technologies, Johnson Controls, Lenel (Carrier) and Siemens Building Technologies. Emerging players are Envoy and Building Engines (JLL).
Does Genea have an API?
Yes. Genea provides a REST API that enables developers to build custom integrations and automate access control, user provisioning, credential management, and reporting. The API is available publicly for partners and customers to integrate with Genea Security, including integrations with identity management (Okta, Microsoft Entra ID, Google Workspace, OneLogin), video management systems (Milestone, Arcules, Rhombus, Cisco Meraki, Eagle Eye, Avigilon, Salient, Hanwha, Lumana, Ambient.ai, OpenEye), communication tools (Slack, Microsoft Teams, Webex), visitor management, and elevator controls. The API supports single sign-on via SAML 2.0. Developer documentation is at apidocs-accesscontrol.getgenea.com.