Vee24
Vee24 is a private enterprise SaaS company that provides an embedded video chat, cobrowsing, appointment scheduling, and AI-assistant platform for luxury retail, home furnishings, beauty, automotive, and financial services brands to deliver high-touch digital customer experiences.
- Company typePrivate
- Founded2011
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Vee24 does
Vee24 is a privately held enterprise software company that provides a video chat and virtual consultation platform for high-touch customer engagement, founded in 2011 and headquartered in Boston, MA with a UK entity (Vee24 UK Limited) based in Macclesfield. The platform combines four core capabilities — two-way video chat, real-time cobrowsing, integrated appointment scheduling, and an AI-powered assistant for automated responses — delivered as an embedded JavaScript integration on customer websites. These core capabilities are packaged into five vertical-specific solutions targeting luxury retail, home furnishings, beauty, automotive, and financial services, each addressing the need to replicate personalized in-store or in-branch experiences through digital channels. The company's technology is protected by eight granted US patents covering its video consultation and cobrowse methods, and it holds AICPA SOC 2 Type 2 certification, positioning it for regulated enterprise and financial services buyers.
Vee24's commercial model is a quote-based enterprise SaaS subscription sold through direct enterprise field sales, with annual billing and no publicly disclosed pricing. The company lists enterprise and mid-market reference customers across multiple verticals, including Schuh, Tuiss, Effy, Beaverbrooks (fashion and jewelry), DFS, Jordan's Furniture, Time4Sleep (furniture and mattresses), and Clarins (beauty), and reports a 35% conversion-rate uplift among automotive clients using its video consultations. Marketing is concentrated on vertical-specific solution pages and a demo-booking sales funnel rather than on broad self-serve acquisition. The company has raised approximately $19.24M in disclosed funding across rounds in 2013 ($5.5M, Data Point Capital lead), 2015 ($8.5M, Ascent Venture Partners lead), 2019 (~$5.24M), and a 2021 relationship with Carom Growth Partners, with no subsequent funding events on record. Headcount is reported in the 11-50 range, and no public revenue, ARR, or growth figures are disclosed, making the company a small, niche vertical SaaS vendor.
Vee24 firmographics
Firmographics- Name
- Vee24
- Legal name
- Vee24 UK Limited
- Website
- https://vee24.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vee24 is a private enterprise SaaS company that provides an embedded video chat, cobrowsing, appointment scheduling, and AI-assistant platform for luxury retail, home furnishings, beauty, automotive, and financial services brands to deliver high-touch digital customer experiences.
- Ownership category
- akta.pro rank
Vee24 industry classification
Industry- Product category
- Enterprise Video Consultation Platform
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)
- akta.pro secondary industry
- Enterprise/Creator Video Hosting & OTT SaaS Platforms (MPACAAAL)
Keywords
Where Vee24 is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vee24 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise Platform Subscription: SaaS-based enterprise platform providing video chat, cobrowse, appointment scheduling, and AI assistant capabilities. Platform is embedded into customer websites and sold to enterprise brands for customer engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform with custom pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Vee24 product offering
Product offeringCore offering
Vee24 provides an enterprise video chat and virtual consultation platform combining real-time two-way video, synchronized cobrowsing, integrated appointment scheduling, and an AI assistant. The platform is embedded into customer websites via JavaScript and is sold as a SaaS subscription to enterprise brands in luxury retail, home furnishings, beauty, automotive, and financial services for high-touch digital customer engagement.
Product overview
Vee24 is an enterprise video chat and virtual consultation platform offering a unified product suite comprising four core capabilities: Video Chat (face-to-face video consultations with HD modes), Cobrowse (real-time synchronized screen navigation), Appointment Scheduling (integrated calendar management), and AI Assistant (intelligent automated support). These core products are deployed through five industry-specific vertical solutions targeting luxury retail, home furnishings, beauty, automotive, and financial services. The platform positions itself as elevating digital engagement for luxury brands through personalized video consultations, combining synchronous video communication with collaborative browsing and AI-powered automation to deliver human-centric customer experiences across web interactions.
Differentiator
Problem solved
Functional benefit
Products and services
- Luxury Virtual Showroom Video-powered virtual showroom experience designed for luxury retail brands, enabling personal shopping experiences with detailed product demonstrations, interactive cobrowsing through collections, and personalized expert consultations via embedded video and scheduling.
- Home Furnishings Virtual Showroom Virtual showroom solution for furniture and home furnishings retailers, featuring interactive video chat sessions, two-way video for room planning, HD video product demonstrations, and collaborative cobrowsing through online product catalogs with interior design expert consultations.
- Beauty Virtual Consultation Virtual beauty consultation platform connecting customers with beauty experts for personalized skincare and makeup advice, live product demonstrations, application tutorials, and ongoing support from a dedicated personal beauty advisor.
- Automotive Virtual Showroom Immersive video showroom platform for automotive dealerships and manufacturers, enabling virtual tours of vehicles and dealerships from anywhere, remote test drive booking, and real-time cobrowsing assistance through vehicle configurations and financing options.
- Financial Services Video Consultation Secure, SOC 2 Type 2 compliant video consultation platform for financial institutions, offering confidential advisor meetings, document cobrowsing for complex financial documents and applications, and scheduled appointments with wealth management and banking teams.
Quantifiable outcome
- 35% increase in conversion rates reported by automotive clients using video consultations
Companies that use Vee24
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles5 records
Vee24 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature6 records
Vee24 partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
Vee24 competitors and assessment
Company assessmentDirect peers
- LivePerson: LivePerson is an enterprise conversational AI and customer engagement platform offering messaging, video, and cobrowse-style tools to large brands. It overlaps directly with Vee24 in enabling high-touch digital customer experiences for sales and service teams.
- Glance Networks: Glance provides cobrowsing, screen sharing, and one-click video communication solutions targeted at financial services, retail, and support teams. It is one of the closest direct competitors to Vee24's cobrowse and video consultation capability set.
- LogMeIn (GoTo / Bold360): GoTo (formerly LogMeIn) offers Bold360 and related engagement products including cobrowse, live chat, and video for enterprise customer support. It competes directly with Vee24's enterprise engagement stack, particularly in customer support and digital sales scenarios.
Broad incumbents
- Zoom Video Communications: Zoom is the dominant horizontal video meeting platform now expanding into customer experience, contact center, and events. While Zoom's core product is meetings, its broader suite overlaps with Vee24's video and screen-share capabilities, often bundled at lower price points.
- Microsoft Teams: Microsoft Teams bundles video meetings, screen sharing, and increasingly customer engagement features into the Microsoft 365 ecosystem. It is a broad incumbent whose bundled video and screen-share functionality competes for the same enterprise budget line items as Vee24.
- Cisco Webex: Cisco Webex provides enterprise video meetings, collaboration, and contact center solutions. Its Webex Suite and Webex Contact Center overlap with Vee24's video consultation and customer engagement use cases, particularly for regulated enterprise customers.
- Genesys: Genesys is a major cloud customer experience and contact center platform with capabilities spanning voice, video, cobrowse, and AI. It serves many of the same enterprise verticals as Vee24 (financial services, retail, automotive) with broader suite functionality.
- Verint Systems: Verint provides customer engagement and workforce optimization software, including cobrowse, video, and conversational analytics. It is a broader enterprise incumbent whose cobrowse and engagement products compete for similar budgets to Vee24, especially in regulated industries.
- Enghouse Systems: Enghouse Networks provides contact center, video, and customer engagement solutions acquired through multiple portfolio companies. It is a broad incumbent serving enterprise and service-provider customers with overlapping video and collaboration functionality.
Emerging players
- Cobrowse.io: Cobrowse.io is a developer-focused cobrowsing SDK that powers screen-sharing and guided-browsing experiences in support and sales workflows. It is an emerging player whose cobrowse capability overlaps with a core piece of Vee24's product stack.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Vee24 social profiles
Digital presenceVee24 compliance and trust
Trust signalCompliance1 record
Vee24 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vee24 leadership team
Management profileNumber of profiles
Profiles1 record
Vee24 funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vee24 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vee24
What does Vee24 do?
Vee24 provides an enterprise video chat and virtual consultation platform combining real-time two-way video, synchronized cobrowsing, integrated appointment scheduling, and an AI assistant. The platform is embedded into customer websites via JavaScript and is sold as a SaaS subscription to enterprise brands in luxury retail, home furnishings, beauty, automotive, and financial services for high-touch digital customer engagement.
Is Vee24 a public or private company?
Vee24 is a private company. It is classified as venture growth investor backed and is currently operating.
When was Vee24 founded?
Vee24 was founded in 2011. It employs 11 to 50 people.
Where is Vee24 based?
Vee24 is headquartered in Boston, United States, in the North America region.
How does Vee24 make money?
One revenue line is on record: enterprise Platform Subscription.
Who are Vee24's main competitors?
Direct peers on record are LivePerson, Glance Networks and LogMeIn (GoTo / Bold360). Broad incumbents are Zoom Video Communications, Microsoft Teams, Cisco Webex, Genesys, Verint Systems and Enghouse Systems. Cobrowse.io is listed as an emerging player.
Does Vee24 have an API?
No public API is recorded for Vee24.
What industry is Vee24 in?
Vee24's product category is Enterprise Video Consultation Platform. Its primary akta.pro industry code is HDAEAHAI, Enterprise Work Management & Collaborative Workflow Platforms, with a secondary code of MPACAAAL, Enterprise/Creator Video Hosting & OTT SaaS Platforms. Its NAICS code is 513210 and its SIC code is 7372.