Raygun
- Company typePrivate
- Founded2013
- HeadquartersWellington, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Raygun firmographics
Firmographics- Name
- Raygun
- Legal name
- Raygun Limited
- Website
- https://raygun.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Raygun is headquartered
LocationHeadquarters
- HQ city
- Wellington
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
Raygun business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Crash Reporting Subscription: Subscription-based pricing with reserved event allocations. Customers pay monthly or annual fees based on plan tier with allocated error instances. On-demand events charged at $0.001 per error instance when exceeding allocation.
- Real User Monitoring Subscription: Subscription-based pricing for user session monitoring. Sessions defined as user activity within half-hour blocks. On-demand charged at $0.002 per session.
- Application Performance Monitoring Subscription: Subscription-based pricing for trace profiling. Events are traces of incoming web requests. On-demand charged at $0.002 per trace.
- On-Demand Events: Overage charges when customers exceed reserved event allocations. Unlimited events available at per-event rates, providing uninterrupted visibility without plan changes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Entry-level team plan with core crash reporting features |
| Subscription | Annual | Team plan with annual billing for cost savings |
| Subscription | Annual | Business and Enterprise plans with advanced features |
| Usage-based | Monthly | Usage Capping add-on for cost certainty |
| Subscription | Monthly | SSO add-on for non-Business/Enterprise plans |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Raygun product offering
Product offeringCore offering
Raygun is a Software-as-a-Service application monitoring platform that helps software teams detect, diagnose, and resolve errors and performance issues across web and mobile applications. Its product suite combines Crash Reporting, Real User Monitoring (front-end performance and Core Web Vitals), and Application Performance Monitoring (server-side traces) with an AI Error Resolution capability that prompts a customer-selected LLM with stack trace and environment context to suggest fixes. The platform supports 15+ programming languages and frameworks via lightweight SDKs and is sold as a recurring subscription to developers and enterprises.
Product overview
Raygun is a unified application monitoring platform that combines three core products—Crash Reporting, Real User Monitoring, and Application Performance Monitoring—into a single integrated solution. The platform is built around a core error and performance monitoring engine with AI-powered capabilities. Crash Reporting detects, diagnoses, and resolves errors automatically; Real User Monitoring tracks front-end performance across web and mobile; and APM provides server-side visibility into application performance. Key features include AI Error Resolution (which leverages LLMs to suggest fixes), Deployment Tracking to correlate issues with releases, Crash-Free Users metrics, Core Web Vitals monitoring, and Customer Experience Monitoring. The platform offers native integrations with major development tools (Slack, GitHub, Jira, Bitbucket), supports all major programming languages via lightweight SDKs, and provides marketplace integrations for Shopify, Azure, and Heroku. Built by Mindscape and headquartered in New Zealand, Raygun processes billions of data points daily for companies ranging from startups to Fortune 500s.
Differentiator
Problem solved
Functional benefit
Products and services
- Crash Reporting Flagship error and crash reporting product that automatically detects, diagnoses, and helps teams resolve software errors across web and mobile applications, providing stack traces, breadcrumbs, error grouping, and intelligent notifications for engineering and DevOps teams.
- Real User Monitoring Front-end performance monitoring product that tracks real user sessions across web and mobile applications, surfacing Core Web Vitals, page load times, session records, and geographic performance data for engineers, SREs, and product managers.
- Application Performance Monitoring (APM) Server-side application performance monitoring product that captures the complete lifecycle of incoming web requests, enabling root cause analysis, distributed tracing, multithreaded trace support, and code-level context for every trace.
Quantifiable outcome
- 53% of consumers will abandon an app because of crashes, freezes, or errors
- +3 more outcomes
Companies that use Raygun
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles3 records
Raygun technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration35 records
AI capability3 records
Feature6 records
Raygun partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and infrastructure.
- MicrosoftcoreAzure Marketplace listing for Crash Reporting integration with Azure cloud services. Native integration with Microsoft development tools and Azure ecosystem.
- Salesforce (Heroku)coreBoth Crash Reporting and Real User Monitoring available as Heroku add-ons for customers deploying on Heroku platform.
- ShopifycoreDedicated Crash Reporting solution for Shopify merchants available on Shopify App Store, tailored for e-commerce error monitoring.
- OpenAIcoreAI Error Resolution feature uses OpenAI's LLM capabilities to auto-generate error resolution suggestions. AI features are opt-in only.
- AWSinfrastructureAll Raygun data is stored in AWS US-EAST-1 region. Raygun supports deployment on AWS Elastic Beanstalk for APM and Crash Reporting.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Raygun competitors and assessment
Company assessmentDirect peers
- Rollbar: Rollbar is a direct error-tracking competitor offering continuous code improvement across web, mobile, and backend stacks with similar SDK coverage and a developer-first go-to-market approach.
- Honeycomb: Honeycomb provides observability for production engineers with structured event analysis and APM-like debugging — overlapping with Raygun's APM in serving engineering teams who need production troubleshooting.
- Airbrake: Airbrake is a long-standing error and exception tracking SaaS serving developers across multiple languages — a direct peer in Raygun's core Crash Reporting category with a similar PLG model.
- Sentry: Sentry is the leading direct competitor in application error tracking and performance monitoring, serving developers across web and mobile stacks with a comparable SaaS model and similar buyer persona.
- LogRocket: LogRocket combines frontend session replay with error tracking and performance monitoring — directly overlapping Raygun's RUM and Crash Reporting products for web and mobile engineering teams.
- Bugsnag (SmartBear): Bugsnag, now part of SmartBear, is a stability and error-monitoring platform serving mobile and web developers — a direct competitor in crash reporting with comparable SDK-first developer experience.
Broad incumbents
- Datadog: Datadog is a broad observability incumbent offering infrastructure monitoring, APM, RUM, and log management as a unified platform — directly overlapping Raygun's APM/RUM modules while addressing a far wider buyer (DevOps/SRE/platform teams).
- Dynatrace: Dynatrace offers AI-driven full-stack observability including APM, RUM, and infrastructure monitoring — a large incumbent with overlapping APM functionality and an enterprise sales motion similar to Raygun's enterprise tier.
- AppDynamics (Cisco): AppDynamics, part of Cisco, is an enterprise APM incumbent with deep infrastructure and application performance monitoring — competing with Raygun APM in large enterprises that already use Cisco stacks.
- New Relic: New Relic is an established APM and observability incumbent with full-stack performance monitoring, RUM, and infrastructure monitoring — competing head-to-head with Raygun's APM and RUM products at the enterprise tier.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Raygun social profiles
Digital presenceRaygun compliance and trust
Trust signalCompliance5 records
Raygun financial estimates
Financial estimateRevenue estimate
Valuation estimate
Raygun leadership team
Management profileNumber of profiles
Profiles5 records
Raygun subsidiaries and ownership
Company hierarchySubsidiaries1 record
Raygun funding detail
Funding detailFunding overview
Funding rounds7 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Raygun M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Raygun
What does Raygun do?
Raygun is a Software-as-a-Service application monitoring platform that helps software teams detect, diagnose, and resolve errors and performance issues across web and mobile applications. Its product suite combines Crash Reporting, Real User Monitoring (front-end performance and Core Web Vitals), and Application Performance Monitoring (server-side traces) with an AI Error Resolution capability that prompts a customer-selected LLM with stack trace and environment context to suggest fixes. The platform supports 15+ programming languages and frameworks via lightweight SDKs and is sold as a recurring subscription to developers and enterprises.
Is Raygun a public or private company?
Raygun is a private company. It is classified as venture growth investor backed and is currently operating.
When was Raygun founded?
Raygun was founded in 2013. It employs 11 to 50 people.
Where is Raygun based?
Raygun is headquartered in Wellington, New Zealand, in the Oceania region.
How does Raygun make money?
Four revenue lines are on record. Crash Reporting Subscription is the primary driver. The others are real User Monitoring Subscription, application Performance Monitoring Subscription and on-Demand Events.
Who are Raygun's main competitors?
Direct peers on record are Rollbar, Honeycomb, Airbrake, Sentry, LogRocket and Bugsnag (SmartBear). Broad incumbents are Datadog, Dynatrace, AppDynamics (Cisco) and New Relic.
Does Raygun have an API?
Yes. Raygun offers a public REST API (v3) with a Swagger documentation portal available at api.raygun.io/v3/swagger/index.html. The API supports personal access tokens for authentication. Crash Reporting API, Real User Monitoring API, and Raygun Deployments API are available. Providers exist for multiple programming languages including .NET, PHP, Java, Node.js, Python, Ruby, JavaScript, and more. The API enables developers to integrate error tracking, performance monitoring, and deployment tracking into their applications. Developer documentation is at api.raygun.io/v3/swagger/index.html.