What Airbrake.io does

Airbrake.io is a developer-focused SaaS platform providing error monitoring, application performance management (APM), and deploy tracking for software engineering teams. Founded in 2010 and now operating as a subsidiary of LogicMonitor, the company is headquartered in Austin, Texas, and reports that its tools are used by 1,600+ organizations including Netflix, Adobe, Cisco, Broadcom, SoundCloud, DigitalOcean, MyFitnessPal, and 1800flowers. It targets full-stack web developers, desktop and mobile app developers, DevOps/WebOps teams, and open-source projects through a horizontal, language-agnostic go-to-market.

The platform is built around three core products: Error Monitoring (real-time exception tracking with intelligent grouping and detailed stack traces), Performance Monitoring (lightweight APM tracking HTTP requests, response times, Apdex scores), and Deploy Tracking (correlating errors with code deployments). The underlying technology is an SDK-based, agentless/serverless architecture with open-source notifier libraries supporting 30+ programming languages and frameworks including JavaScript, Python, Ruby, Go, Java, PHP, and .NET. Integrations span the developer tool ecosystem — GitHub, GitLab, Bitbucket, JIRA, Trello, Pivotal Tracker, Slack, Microsoft Teams, LogRocket, Zapier — plus enterprise identity (Okta, OneLogin) and custom webhooks. Compliance posture includes GDPR with a Data Protection Addendum and PCI DSS-compliant payment handling via Stripe.

Airbrake operates a product-led growth motion: self-serve free trial, no credit card required, tiered SaaS subscriptions tied to error/performance quotas with on-demand billing for excess usage, and optional sales-assisted enterprise plans with SAML SSO and premium support. Pricing is not publicly disclosed. The company carries a 4.7/5 G2 rating and a 10/10 TrustRadius score, and has raised $11M from Elsewhere Partners (April 2020) in addition to prior Turn/River Capital funding; it joined LogicMonitor as an acquired subsidiary, with no public revenue, headcount trend, or valuation disclosed.

Name

Airbrake.io

Legal name

Airbrake Technologies, Inc.

Website

https://airbrake.io

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Airbrake.io is a developer-focused SaaS platform that provides error monitoring, application performance management (APM), and deploy tracking for software engineering teams. Operating as a LogicMonitor subsidiary, it serves 1,600+ organizations across 30+ programming languages and frameworks via open-source SDKs and self-serve onboarding.

Ownership category

akta.pro rank

Product category

Application Performance Monitoring

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Application Performance Monitoring (APM) (HDABAJAB)

akta.pro secondary industries

Application Performance Engineering & Observability (APM) (BPAEAFAK), IT Operations Management (ITOM) Platforms (HDAEALAC)

Keywords

• Error monitoring software
• Application performance monitoring
• Exception tracking platform
• Deploy tracking tool
• Developer observability tools

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Cloud-hosted error monitoring and performance monitoring service with tiered subscription plans based on error quota, retention period, and features. Pre-paid error/performance quotas with on-demand billing for excess usage.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Airbrake.io provides cloud-based error monitoring and application performance monitoring (APM) software. The platform captures exceptions in web, mobile, and desktop applications via open-source SDK notifier libraries for 20+ languages, intelligently groups similar errors, correlates them with code deployments, and delivers real-time alerts through Slack, email, and webhooks. Lightweight APM tracks HTTP requests, response times, and Apdex scores, with native integrations to GitHub, GitLab, JIRA, Bitbucket, and other developer tools.

Product overview

Airbrake.io is a unified error monitoring and application performance management (APM) platform that combines three core products: Error Monitoring for real-time exception tracking and intelligent error grouping, Performance Monitoring for lightweight APM metrics (HTTP requests, response times, Apdex scores), and Deploy Tracking for correlating errors with deployments. The platform supports over 30 programming languages and frameworks including JavaScript, Python, Ruby, Java, PHP, Node.js, .NET, Go, and mobile platforms (iOS, Android, React Native). Available as cloud-hosted SaaS with notifier SDKs for easy integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Error Monitoring Real-time error monitoring and reporting service that captures exceptions, intelligently groups similar errors, and provides detailed stack traces to help developers quickly identify and fix bugs before customers are impacted. Available as a cloud-hosted SaaS with SDK notifier libraries for 20+ languages and frameworks.
• Performance Monitoring Lightweight APM solution that enables developers to track application performance and availability through HTTP request metrics, response times, error occurrences, and Apdex-based user satisfaction scores for routes, queries, and jobs.
• Deploy Tracking Deployment tracking feature that correlates errors with code deployments, allowing teams to track trends over time, identify bad deploys, and monitor code quality improvements via error graphs that show when deploys were pushed and their impact on error rates.

Quantifiable outcome

• Cut error response times in half
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature9 records

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Sentry: Sentry is the leading developer-focused error tracking and APM platform with open-source SDKs across 30+ languages. It is the most direct substitute for Airbrake, targeting the same developer and DevOps personas with a similar self-serve, error-and-performance monitoring stack.
• Bugsnag: Bugsnag (acquired by SmartBear) provides error monitoring and stability scoring for web and mobile apps. It competes head-on with Airbrake on stability management, release quality tracking, and crash reporting for mobile and full-stack web applications.
• Rollbar: Rollbar offers real-time error tracking, deploy tracking, and lightweight APM for web and mobile developers. It overlaps with Airbrake on error grouping, stack traces, release tracking, and item-based workflow automation.
• Raygun: Raygun combines error/crash reporting with APM and real-user monitoring for web and mobile apps. It is directly comparable to Airbrake across both the error monitoring and lightweight APM product lines.
• Instabug: Instabug provides mobile-first bug reporting, crash reporting, and APM, with strong SDK coverage for iOS, Android, and React Native. It overlaps with Airbrake's mobile error monitoring positioning.
• LogRocket: LogRocket combines frontend error monitoring with session replay and performance analytics for web apps. It is an adjacent but increasingly overlapping alternative to Airbrake for full-stack web developer teams.

Broad incumbents

• Datadog: Datadog is a public, large-scale observability platform spanning APM, infrastructure monitoring, logs, and error tracking. It competes with Airbrake at the APM/perf layer and increasingly bundles error monitoring into its enterprise observability suite.
• New Relic: New Relic offers a full-stack observability platform including APM, browser/mobile monitoring, and error analytics. Its APM and error analytics capabilities compete with Airbrake's Performance Monitoring and Error Monitoring products.
• Dynatrace: Dynatrace is an enterprise observability and APM platform with AI-assisted root-cause analysis. It competes with Airbrake in the APM space and is increasingly used by large enterprises consolidating error and performance monitoring.

Emerging players

• Honeycomb: Honeycomb provides observability for production engineering with high-cardinality event data and tracing. While more focused on debugging and tracing than error tracking, it overlaps with Airbrake's performance monitoring and developer-debugging workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/airbrake
• YouTubeyoutube.com/c/airbrakechannel
• Facebookfacebook.com/airbrake.io
• LinkedInlinkedin.com/company/airbrake-io
• Xx.com/exceptional

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Airbrake.io