What Deal Engine does

Deal Engine is a Miami-based B2B SaaS company, founded in 2018 and operating as Deal Engine, Inc. (Delaware), that builds proprietary AI- and API-driven automation software for the travel industry. The company targets airlines, travel agencies, and corporate travel departments with three core products sold under the One Point, Automated Refund Platform (ARP), and Automated Change Platform (ACP) brands, addressing historically manual back-office workflows such as refund processing, flight changes, and multi-source booking consolidation.

The platform's underlying technology is a multi-GDS integration layer that connects natively to Sabre, Amadeus, and Travelport for distribution content, and to BSPLink and ARC for settlement, allowing a single user interface to quote, process, and track refunds and changes across all major travel systems. The application is cloud-hosted on both Google Cloud and AWS, with security built around data encryption (at rest and in transit), IDS, firewall rules, and Inspector, and is supported by an enterprise-grade compliance posture including ISO 27001, SOC 1 Type II, SOC 2 Type II, PCI DSS (SAQ A-EP), and GDPR certifications.

Commercially, Deal Engine runs an enterprise sales-led go-to-market with quote-based pricing and "Schedule a Demo" and "Try for Free" CTAs, served by a small team of 11–50 employees out of Miami. The company reports a customer base of 120+ airlines and travel agencies globally, generates over $1M USD in additional annual revenue for one core client, and demonstrates throughput of 15,000 ticket refunds processed by a single person in two days. Revenue is generated through SaaS platform subscriptions under a recurring licensing model, with no per-transaction pricing or self-serve tier disclosed.

Name

Deal Engine

Legal name

Deal Engine, Inc.

Website

https://deal-engine.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Deal Engine is a Miami-based B2B SaaS company that uses proprietary AI and APIs to automate manual travel-industry processes—refunds, flight changes, and booking consolidation—for 120+ airlines and travel agencies worldwide via integrations with all major GDS platforms.

Ownership category

akta.pro rank

Product category

Travel Technology Software

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Airline Ticketing & Fulfillment Platforms (ET/EMD/Order) (THABAJAD)

akta.pro secondary industries

Invoice, eBilling & Settlement (e.g., BSP/ARC) Automation (THAKANAJ), Booking Engines & Direct Web Booking (THALACAD), Fare Management, Pricing & Shopping Engines (ATPCO/Offer) (THABAJAE)

Keywords

• Travel automation software
• GDS integration platform
• Automated refund processing
• Flight change management
• Corporate travel booking

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Platform Subscription: Deal Engine provides automation software as a service to airlines and travel agencies, likely through recurring subscription licensing based on the enterprise sales motion and lack of per-transaction pricing visible on the website.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Deal Engine is a travel software company that provides AI-powered automation platforms for airlines and travel agencies, replacing manual back-office processes. Its product suite consists of One Point (centralized booking and content management), Automated Refund Platform (ARP) for processing refunds across multiple GDS and settlement systems, and Automated Change Platform (ACP) for self-service flight changes. The platform integrates natively with major GDS providers (Sabre, Amadeus, Travelport) and settlement platforms (BSPLink, ARC).

Product overview

Deal Engine is a Miami-based travel software company that provides a platform of three integrated products for the travel industry: One Point (a centralized booking and content management platform), Automated Refund Platform (ARP - for processing multi-platform refunds), and Automated Change Platform (ACP - for enabling self-service flight changes). These products work together to automate manual travel processes using proprietary AI and APIs, creating new revenue streams and reducing costs for airlines and travel agencies.

Differentiator

Problem solved

Functional benefit

Brands

• One Point: Booking platform that enables booking of GDS, non-GDS and client-specific content in one place
• Automated Refund Platform (ARP)
• Automated Change Platform (ACP)

Products and services

• One Point Centralized booking and content management platform that allows users to book GDS, non-GDS, and client-specific travel content from a single interface. Provides control over corporate travel policies, roles, and booking authorization flows, along with post-sale services including ancillary purchases, refunds, and flight changes. Designed for airlines, travel agencies, and corporate travel departments.
• Automated Refund Platform (ARP) Platform for quoting, processing, and tracking refunds across multiple GDS and settlement systems from a single interface. Integrates with Sabre, Amadeus, Travelport, BSPLink, and ARC, enabling scalable processing of thousands of refunds per day. Built for airlines and travel agencies seeking to automate high-volume, error-prone refund workflows.
• Automated Change Platform (ACP) Platform that empowers travelers and travel managers to change their own flights seamlessly through an intuitive self-service interface. Supports multi-GDS integration with Sabre and Amadeus and allows multiple roles with different permissions. Targeted at airlines and travel agencies seeking to reduce friction in flight change workflows.

Quantifiable outcome

• Over $1M USD in additional revenue generated annually for one core client
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• SabrecoreTechnology or IntegrationGDS (Global Distribution System) integration partner for the Automated Change Platform and Automated Refund Platform. Sabre is one of the major GDS providers serving airlines and travel agencies globally.
• AmadeuscoreTechnology or IntegrationGDS integration partner for both the Automated Change Platform and Automated Refund Platform. Amadeus is one of the largest GDS providers in the travel industry.
• TravelportcoreTechnology or IntegrationGDS integration partner for the Automated Refund Platform, enabling multi-platform refund processing capabilities.
• ARC (Airline Reporting Corporation)coreTechnology or IntegrationSettlement platform integration for the Automated Refund Platform, enabling processing and tracking of refunds through ARC's settlement infrastructure.
• BSPLinkcoreTechnology or IntegrationSettlement platform integration for the Automated Refund Platform, enabling multi-platform refund processing and tracking capabilities.
• Google CloudcoreTechnology or IntegrationCloud infrastructure provider for hosting Deal Engine's application. Used for security products including IDS, strict firewall rules, and Inspector.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider for hosting Deal Engine's application. Provides additional compute and security capabilities within the cloud ecosystem.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Spotnana: Spotnana provides a cloud-native travel platform that consolidates GDS and non-GDS content for corporations and TMCs. Directly comparable to Deal Engine's OnePoint booking consolidation and multi-GDS automation play, both targeting enterprise travel buyers frustrated by fragmented GDS stacks.
• Serko: Serko's Zeno platform offers corporate travel booking, expense, and approval automation with multi-GDS integration. Similar enterprise SaaS model targeting TMCs and corporations, addressing the same fragmented-content pain points that Deal Engine's OnePoint solves.
• Duffel: Duffel is an API-first travel booking and servicing platform connecting agencies and airlines to NDC and traditional content. Comparable in serving the same GDS-integration / travel-automation buyer with developer-friendly APIs, though Duffel skews more toward NDC-native content distribution.
• Traveltek: Traveltek provides booking, content aggregation, and back-office automation tools for travel agencies with deep GDS integrations. Directly comparable to Deal Engine's agency-focused automation stack, including refunds, changes, and content consolidation.
• Tramada: Tramada provides travel management software for TMCs with multi-GDS booking, back-office, and automation capabilities. Closely comparable to Deal Engine's vertical-SaaS approach targeting the same TMC and corporate travel segments with integrated automation workflows.

Broad incumbents

• Amadeus: Amadeus is one of the largest GDS providers globally and a core integration partner for Deal Engine's ARP and ACP products. It is comparable because it offers its own airline servicing, ticketing, and automation tools, representing both an essential partner and a potential competitor.
• Sabre: Sabre is a major global GDS and a core Deal Engine integration partner for Automated Refund and Change platforms. Comparable because Sabre offers its own airline retailing and servicing solutions that overlap with Deal Engine's automation value proposition.
• Travelport: Travelport is one of the big three GDSs and a Deal Engine integration partner for refunds. Comparable as a broader incumbent GDS serving airlines and travel agencies with overlapping content distribution, ticketing, and automation capabilities.
• TripActions (Navan): Navan (formerly TripActions) is a corporate travel and expense platform with multi-GDS content integration. Comparable as a broader enterprise travel automation incumbent that also addresses fragmented booking, policy, and post-sale workflows.

Emerging players

• ATPCO: ATPCO is the airline industry's primary fare management, pricing, and shopping infrastructure. Comparable as it touches the same airline distribution and pricing workflows that Deal Engine's automation ultimately serves, though focused on fare data rather than post-sale servicing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deal Engine