Defigo
Defigo is a Norwegian cloud-based access control and video intercom company serving property developers, residential, and commercial real estate operators across Norway, Sweden, Germany, Spain, and the US with key-free, integrated hardware-plus-software building entry solutions.
- Company typePrivate
- Founded2018
- HeadquartersOslo, Norway
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Defigo does
Defigo is a Norwegian cloud-based access control and video intercom company that delivers key-free building entry solutions to property developers, residential property managers, and commercial real estate operators. Founded in 2018 and headquartered in Oslo, the company sells an integrated hardware-plus-software stack consisting of an outdoor touchscreen Display Unit (video intercom), an interior-mounted Control Unit that manages up to three doors, RFID readers, and a WebAdmin cloud dashboard, supported by iOS and Android mobile applications. The proprietary hardware architecture — particularly the interior-mounted Control Unit designed to eliminate external relay tampering — is paired with an open API platform integrating third-party access systems (Salto, ARX), elevators, and AWS-hosted cloud services across European and US data centers. The company operates primarily in Norway, Sweden, Germany, Spain, and the United States, reaching 3,000+ installations and 85,000+ daily users with a cumulative 55 million door openings facilitated.
Defigo generates revenue through three primary streams: outright hardware sales (Display Unit, Control Unit, RFID readers, answering devices), an As-a-Service subscription model with 60-month initial terms under which Defigo retains equipment ownership and bills a recurring annual Service Fee, and third-party leasing arrangements where ownership sits with the lessor. Professional installation services are performed by certified partner integrators (e.g., Stansefabrikken, BLVS in the US, ROC Supply) under separate agreements, allowing Defigo to scale geographically without bearing direct installation labor cost. Pricing is not publicly disclosed and is set via custom Purchase Agreements.
Go-to-market combines enterprise field sales targeting major property developers and management firms (Skanska, Entra, Storebrand, Stor-Oslo Eiendom, Penfield, Phipps Houses) with a channel-led distribution model abroad — most notably BLVS covering nine US locations with 25+ sales representatives. Total disclosed funding of approximately $9.2 million across six rounds (through January 2022) has been led by Idekapital, with pension fund co-investors (MP Pension, PKH) and strategic investors including Stor-Oslo Proptech AS. In 2022 the company reported 140% ARR growth year-over-year, 80% growth in new customers, and 90% growth in new users, followed by Smart Reader (2024) and Defigo v2 app (February 2025) product launches.
Defigo firmographics
Firmographics- Name
- Defigo
- Legal name
- Defigo AS
- Website
- https://getdefigo.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Defigo is a Norwegian cloud-based access control and video intercom company serving property developers, residential, and commercial real estate operators across Norway, Sweden, Germany, Spain, and the US with key-free, integrated hardware-plus-software building entry solutions.
- Ownership category
- akta.pro rank
Defigo industry classification
Industry- Product category
- Cloud-based Physical Security and Access Control
- NAICS
- Telephone Apparatus Manufacturing (33421), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Defigo is headquartered
LocationHeadquarters
- HQ city
- Oslo
- HQ country
- Norway
- HQ region
- Europe
Offices3 records
Markets served
Defigo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Supply Chain, Marketing or Sales, Infrastructure, Operations
Revenue model
- Equipment (Hardware) Sales: Defigo sells hardware including the Display Unit (intercom), Control Unit, RFID readers, answering devices, and in-wall units. Equipment can be purchased outright, making the customer the owner upon full payment. Hardware sales are one-time revenue.
- As-a-Service / Subscription: Defigo offers intercom and control units as part of a service model where equipment ownership remains with Defigo. Under this model, customers pay a recurring Service Fee (invoiced annually in advance, 30-day payment terms) for the digital access control and intercom services. This is the primary recurring revenue model.
- Third-Party Leasing: Defigo intercom, control unit, and RFID readers are offered through third-party leasing agreements. Under these arrangements, equipment ownership remains with the third-party lessor, and the lessor's terms supersede Defigo's standard terms.
- Professional Services (Installation): Customers enter separate installation agreements with Defigo-certified partners (installers) for equipment installation and activation. Installation fees are invoiced separately by the installer, not by Defigo directly.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Hardware purchase model — customer buys equipment outright and owns it upon full payment. |
| Subscription | Annual | As-a-Service model — Defigo retains equipment ownership and provides cloud-based access control services for a recurring fee. |
| Subscription | Multi-year contract | Third-party leasing model — equipment provided through a third-party lessor with separate terms. |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Defigo product offering
Product offeringCore offering
Defigo sells a cloud-based digital access control and video intercom system for residential and commercial buildings. The offering combines proprietary hardware (a touchscreen Display Unit/video intercom and an interior-mounted Control Unit managing up to three doors) with a cloud-based WebAdmin portal and iOS/Android mobile apps that let residents receive HD video calls, unlock doors remotely, and grant building access via smartphone, RFID keyfob, or landline phone. The system is delivered via hardware purchase, as-a-service subscription, or third-party leasing, and integrates with Salto, ARX, and elevator systems via API.
Product overview
Defigo is a next-generation video intercom and key-free access control system delivered as a cloud-based service. The product portfolio consists of the Defigo Video Intercom (touch-screen outdoor unit), the Defigo Control Unit (managing up to 3 doors), the Defigo Mobile Access app (iOS/Android), and the Defigo WebAdmin cloud dashboard for centralized property management. Add-on modules include the Smart Reader for internal door access, Defigo Elite for elderly/accessible use, Answering Devices for in-apartment use, and RFID Keyfobs/Access Cards as smartphone alternatives. The system connects via API to third-party access control platforms including Salto and ARX, and integrates with elevators for seamless building navigation. Defigo v2 app launched February 2025 with new Favorites feature and phone number login.
Differentiator
Problem solved
Functional benefit
Products and services
- Defigo Video Intercom (Display Unit) Touch-screen outdoor video intercom unit installed at building entrances that lets visitors find tenants via a directory and initiate HD video calls; residents can remotely grant access from any device. Targeted at property developers and building operators for multifamily, commercial, and new construction deployments.
- Defigo Control Unit Interior-mounted hardware unit that controls up to three doors and enables key-free entry via the Defigo mobile app and RFID tags; supports Ethernet (POE+), RS-485, GPIO, and LTE-M (CAT-M1) connectivity. Targeted at property owners and managers replacing traditional relay-based access controllers.
- Defigo WebAdmin Cloud-based web administration portal that lets building administrators add and remove access, view and download access logs, assign device managers, and manage building portfolios from one dashboard. Targeted at property managers and building operators handling multi-site portfolios.
- Defigo Mobile Access App iOS and Android mobile application enabling residents to receive HD video intercom calls, see and speak with visitors, unlock building doors remotely, and customize call button settings; supports phone-number login. Targeted at residents, employees, and authorized users of buildings equipped with Defigo.
- Defigo Smart Reader Internal door reader device that enables keyless access to internal doors within a building, opening doors seamlessly without requiring a smartphone or app. Targeted at property owners extending Defigo access control throughout internal doorways.
- Defigo Elite
Quantifiable outcome
- Reduced administration time by 95% (Askeladden & Co.)
- +7 more outcomes
Companies that use Defigo
Customer profileNamed customers10 records
Segments6 records
Ideal customer profiles4 records
Defigo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature8 records
Defigo partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, minor and moderate.
- Brooklyn Low Voltage Supply (BLVS)coreBLVS acts as Defigo's logistics and distribution partner in New York and California. The partnership covers nine BLVS locations across the US, 25+ experienced sales representatives, and technical support staff. BLVS is a leading wholesale distributor of security equipment for integrators and carries 500+ manufacturers including access control, CCTV, alarms, A/V, intercoms, and network equipment. The deal strengthens Defigo's foothold in the US market, particularly the greater New York area.
- ROC SupplyminorDefigo partnered with ROC Supply, a leading security product distributor, expanding its distribution network in the United States market.
- Salto SystemscoreDefigo has a product integration with Salto Space — an access control platform. The integration enables a seamless journey throughout a property, from the base-building to the apartment or office. Tenants can use the same app, cards, and fobs for both Defigo and Salto systems, and property managers use one unified online access management platform.
- ARX (Locking System)moderateDefigo integrates with ARX locking systems. Properties that already have ARX locks installed can connect Defigo to those readers, allowing tenants to use the same app and access cards across both systems and reducing the need for additional devices.
- Amazon Web Services (AWS)coreAWS is used for data storage in two regions: (1) AWS EMEA SARL in Luxembourg for European customer data, and (2) Amazon Web Services in Seattle, Washington for US customer data. Customer Data is stored on AWS and Defigo may terminate the agreement with 1-month notice if the Data Controller disagrees with AWS as a sub-supplier.
- StansefabrikkenminorStansefabrikken is a certified Defigo installation partner and distributor based in Grimstad, Norway (Terje Løvås vei 1, 4879 Grimstad).
- Six Integrators Across Four CountriesmoderateDefigo entered channel partner agreements with six integrators across four countries (Germany, Sweden, Spain, and the United States) as part of its international expansion in 2022.
Scale indicators13 records
Recent moves7 records
Expansion highlights6 records
Defigo competitors and assessment
Company assessmentDirect peers
- ButterflyMX: ButterflyMX is a direct competitor offering a smartphone-based video intercom and access control system for multifamily, commercial, and student housing properties. It targets the same property developer and property manager customer base with a similar cloud + mobile + video intercom stack.
- Latch: Latch delivers smart access control for multifamily buildings, combining hardware (smart locks, intercoms) with a software platform. It is a direct competitor in the new-construction multifamily segment with overlapping developer customers and similar hardware + subscription model.
- Brivo: Brivo is a cloud-based access control platform serving commercial and multifamily properties with mobile credentials, video, and visitor management. It is a direct competitor in cloud-managed access control with broader enterprise footprint and longer operating history.
- RemoteLock: RemoteLock provides cloud-based access control for commercial and residential properties, supporting smart locks, readers, and software management. It directly competes in cloud access control for multifamily and vacation rental segments.
- Swiftlane: Swiftlane offers video intercom and cloud-based access control for multifamily and commercial buildings. It directly competes with Defigo on video intercom functionality, mobile credentials, and property developer GTM.
- Kisi: Kisi is a cloud-based physical access control platform serving offices, coworking, and commercial real estate. It overlaps with Defigo in commercial real estate tenant access and remote management use cases.
Broad incumbents
- Salto Systems: Salto is a global access control incumbent offering electronic locks, card readers, and the Salto Space platform. Defigo has an integration with Salto but Salto also competes directly with its own mobile credential and intercom roadmap, making it both partner and competitor.
- Assa Abloy: Assa Abloy is the global leader in access solutions with brands including HID, August, and Yale. It operates across the full access control stack from mechanical locks to cloud platforms, and competes with Defigo across multiple customer segments.
- Honeywell Building Technologies: Honeywell's building technologies division offers enterprise access control, video surveillance, and building management as part of a broad portfolio. It competes with Defigo in commercial real estate via integrated security suites at large enterprises.
- 2N (Axis Communications): 2N (owned by Axis Communications) is a leading IP intercom and access control manufacturer widely deployed in multifamily and commercial buildings across Europe. It directly competes with Defigo's video intercom and IP-based access control product line.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Defigo social profiles
Digital presenceDefigo compliance and trust
Trust signalCompliance2 records
Defigo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Defigo leadership team
Management profileNumber of profiles
Profiles6 records
Defigo funding detail
Funding detailFunding overview
Funding rounds6 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Defigo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Defigo
What does Defigo do?
Defigo sells a cloud-based digital access control and video intercom system for residential and commercial buildings. The offering combines proprietary hardware (a touchscreen Display Unit/video intercom and an interior-mounted Control Unit managing up to three doors) with a cloud-based WebAdmin portal and iOS/Android mobile apps that let residents receive HD video calls, unlock doors remotely, and grant building access via smartphone, RFID keyfob, or landline phone. The system is delivered via hardware purchase, as-a-service subscription, or third-party leasing, and integrates with Salto, ARX, and elevator systems via API.
Is Defigo a public or private company?
Defigo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Defigo founded?
Defigo was founded in 2018. It employs 51 to 100 people.
Where is Defigo based?
Defigo is headquartered in Oslo, Norway, in the Europe region.
How does Defigo make money?
Four revenue lines are on record. Equipment (Hardware) Sales are the primary driver. The others are as-a-Service / Subscription, third-Party Leasing and professional Services (Installation).
Who are Defigo's main competitors?
Direct peers on record are ButterflyMX, Latch, Brivo, RemoteLock, Swiftlane and Kisi. Broad incumbents are Salto Systems, Assa Abloy, Honeywell Building Technologies and 2N (Axis Communications).
Does Defigo have an API?
Yes. Defigo offers an API for integrations. The company emphasizes open platform architecture allowing connection to other technologies. Technical documents and API documentation are available. The API enables connection to other building systems including elevators and third-party access control systems. Developer documentation is at www.getdefigo.com/api-documentation.
What industry is Defigo in?
Defigo's product category is Cloud-based Physical Security and Access Control. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 33421 and its SIC code is 3576.