Hostme
Hostme is a cloud-based restaurant reservation and table management SaaS platform serving full-service restaurants, chains, wineries, and bars across 47 countries. It unifies reservations, waitlists, floor plans, guest CRM, and marketing on flat-fee monthly subscriptions with no per-cover commissions.
- Company typePrivate
- Founded2013
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Hostme does
Hostme (Hostme LLC) is a cloud-based restaurant reservation and table management SaaS platform founded in 2013 and headquartered in Washington, DC. The product unifies online reservations, real-time floor-plan and table management, walk-in waitlist handling with wait-time estimates, a digital Guestbook CRM, event ticketing and seating, server rotation management, and online ordering within a single dashboard accessible via web, iOS, Android, and Windows. The platform accepts bookings from a restaurant's own website, Google (Reserve with Google), Facebook and Instagram (via Meta's Reserve button), TripAdvisor, and Michelin Guide, and integrates natively with Lightspeed and Square POS systems for real-time table-status synchronization. Messaging infrastructure relies on Twilio for SMS, WhatsApp, and email, with Hostme owning guest data rather than reselling it.
The company monetizes through three flat-fee subscription tiers (MEZZO at $109/mo, GRANDE at $169/mo, ENTERPRISE at custom pricing for 10+ location groups), with a 10% annual discount and no per-cover fees or commissions differentiating it from OpenTable and Resy. Usage-based add-ons — Marketing Credits ($20 starter pack), TripAdvisor and Michelin Guide bookings ($2.5/cover), and event overage fees ($20/event) — provide expansion revenue. Go-to-market is product-led with a no-credit-card 2-week free trial for SMB self-serve sign-up, supplemented by a direct sales motion for enterprise groups; distribution is augmented through the WIX App Marketplace and global booking-channel partnerships.
Hostme serves four primary segments — full-service restaurants (primary), groups and chains, wineries and breweries, and bars and clubs — across 47 countries and 9 languages, processing 3.1M+ monthly guest bookings with a reported 100% uptime and average customer outcomes of +19% sales, +24% covers, and -43% no-shows. The company is privately held with approximately $2.97M disclosed across four funding rounds (2016–2021), the largest being a $1.3M Series 2 led by Schaffer Family Trust in 2019, and operates with a lean 11–50 employee headcount.
Hostme firmographics
Firmographics- Name
- Hostme
- Legal name
- Hostme LLC
- Website
- https://hostmeapp.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hostme is a cloud-based restaurant reservation and table management SaaS platform serving full-service restaurants, chains, wineries, and bars across 47 countries. It unifies reservations, waitlists, floor plans, guest CRM, and marketing on flat-fee monthly subscriptions with no per-cover commissions.
- Ownership category
- akta.pro rank
Hostme industry classification
Industry- Product category
- Restaurant Management Software
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
- akta.pro secondary industries
- Restaurant/Table Reservation & Booking Engines (THALADAH), Nightlife & Club Guest List / Table Reservations (HSACALAG), Guest Management (Invitations, RSVPs, Seating, Check-in) (HSACAAAJ)
Keywords
Where Hostme is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hostme business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Monthly or annual subscription tiers (MEZZO, GRANDE, ENTERPRISE) providing unlimited parties per month with varying feature sets. No per-cover fees or commissions. Annual plans receive 10% discount.
- Marketing Credits: Optional add-on credit packs for SMS, WhatsApp, and email marketing campaigns. Starter pack at $20 with additional credits available for purchase as needed.
- Booking Channel Add-ons: Optional add-ons for Facebook/Instagram integration ($15/month), TripAdvisor bookings ($2.5/cover), and Michelin Guide listings ($2.5/cover).
- POS Integration: POS integration included with GRANDE and ENTERPRISE plans; Lightspeed and Square included, other POS systems depending on integration complexity.
- Event Management Add-ons: Events beyond included allocation charged at $20/event (MEZZO: 1 included, GRANDE: 5 included).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | MEZZO - Core reservation and table management features for restaurants ready to benefit from standard functionality |
| Subscription | Monthly | GRANDE - Brand promotion, staff optimization, and advanced reporting for restaurants wanting enhanced features |
| Subscription | Multi-year contract | ENTERPRISE - Custom solution for multi-location operations with 10+ units |
| Usage-based | Pay-as-you-go | Marketing Credits - Pay-as-you-go messaging packs |
| Subscription | Monthly | Booking Channel Add-ons |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels10 records
Hostme product offering
Product offeringCore offering
Hostme is a cloud-based restaurant reservation and table management SaaS platform that enables online bookings, real-time floor plan management, waitlist handling, and guest CRM from a unified dashboard. The platform supports full-service restaurants, multi-location groups and chains, wineries and breweries, and bars and clubs with modules spanning reservation deposits, server rotation, event ticketing, multi-channel marketing (SMS, email, WhatsApp), and integrations with POS systems (Lightspeed, Square) and booking channels (Google, Meta, TripAdvisor, Michelin Guide).
Product overview
Hostme is a comprehensive restaurant reservation and table management platform offered as a single unified system with modular capabilities. The core product combines reservation management, table management, waitlist handling, and guest CRM in one dashboard, with optional add-on modules for marketing campaigns, event management, private feedback collection, and third-party booking channels. The platform is available across three subscription tiers (MEZZO, GRANDE, ENTERPRISE) that progressively unlock features including POS integrations (Lightspeed, Square), custom branding, and multi-location support. Hostme provides native mobile apps for iOS, Android, web, and Windows, and integrates with major booking channels including Google Reserve, Meta (Facebook/Instagram), Tripadvisor, and Michelin Guide, as well as website builders like Wix.
Differentiator
Problem solved
Functional benefit
Products and services
- Hostme Restaurant Reservation Platform
Quantifiable outcome
- 19% increase in total restaurant sales
- +4 more outcomes
Companies that use Hostme
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Hostme technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature11 records
Hostme partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- LightspeedcoreNative POS integration partnership with Lightspeed. Allows real-time synchronization of table statuses between Hostme reservation system and Lightspeed POS, empowering staff with accurate and timely data.
- SquarecoreNative POS integration partnership with Square. Enables real-time table status updates and POS data connectivity for Hostme users running Square point-of-sale.
- Meta (Facebook/Instagram)coreIntegration partnership enabling Reserve button functionality on Facebook and Instagram business pages. Guests can make reservations directly through social media without leaving the platform. Requires Mozrest as intermediary partner for Meta booking channel.
- Google (Reserve with Google)corePartnership enabling Reserve with Google feature. When users search for a restaurant on Google, they see a Reserve a table button directly in search results that connects to Hostme reservation system.
- WIXcoreIntegration partnership with WIX website builder marketplace. Hostme app is available in WIX App Market, allowing WIX users to easily add restaurant reservation functionality to their WIX-built websites. Includes widget customization and setup guides.
- TwiliocoreSMS and messaging infrastructure partnership through Twilio A2P 10DLC standard. Required for business text message registration and reliable SMS delivery to restaurant guests.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Hostme competitors and assessment
Company assessmentDirect peers
- OpenTable: Category-defining restaurant reservation platform with both diner-facing discovery and operator-side management. The most direct competitor to Hostme; positions itself on network effects rather than Hostme's flat-fee model.
- Resy: Restaurant reservation platform owned by American Express, with strong diner-side brand and growing enterprise penetration. Competes head-to-head with Hostme for full-service restaurant accounts and chain deals.
- Tock: Reservation and ticketing platform (owned by Squarespace) popular with high-end and experience-driven restaurants. Overlaps with Hostme's reservation, event, and winery/brewery use cases.
- SevenRooms: Guest experience and restaurant management platform covering reservations, CRM, and marketing. Direct competitor in the groups-and-chains segment where Hostme also targets multi-location operators.
- Yelp Reservations: Reservation and waitlist product bundled into the Yelp platform for restaurant operators. Competes on the SMB side with Hostme and benefits from Yelp's diner-side discovery traffic.
- Quandoo: Restaurant reservation marketplace operating globally, particularly in Europe and Asia. Overlaps with Hostme's restaurant reservation and table-management features across international markets.
Emerging players
- EatApp: Cloud-based restaurant reservation and table management SaaS targeting SMB and mid-market operators. Closely comparable product surface to Hostme (reservation, waitlist, table management) and often cited as a comparable emerging alternative.
- Tablein: Online reservation system for restaurants with website widget and table management. Smaller competitor overlapping with Hostme on core reservation and widget customization.
Broad incumbents
- Toast: Restaurant technology platform (POS plus add-on modules including reservations/table management). A broader incumbent in the same operator stack that increasingly bundles reservation functionality adjacent to Hostme's core.
- Lightspeed Restaurant: POS and restaurant commerce platform with table and reservation capabilities. Both a partner (Hostme integrates natively with Lightspeed) and a potential competitor as it expands operator-side functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Hostme social profiles
Digital presenceHostme financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hostme leadership team
Management profileNumber of profiles
Profiles6 records
Hostme funding detail
Funding detailFunding overview
Funding rounds4 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hostme M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hostme
What does Hostme do?
Hostme is a cloud-based restaurant reservation and table management SaaS platform that enables online bookings, real-time floor plan management, waitlist handling, and guest CRM from a unified dashboard. The platform supports full-service restaurants, multi-location groups and chains, wineries and breweries, and bars and clubs with modules spanning reservation deposits, server rotation, event ticketing, multi-channel marketing (SMS, email, WhatsApp), and integrations with POS systems (Lightspeed, Square) and booking channels (Google, Meta, TripAdvisor, Michelin Guide).
Is Hostme a public or private company?
Hostme is a private company. It is classified as venture growth investor backed and is currently operating.
When was Hostme founded?
Hostme was founded in 2013. It employs 11 to 50 people.
Where is Hostme based?
Hostme is headquartered in Washington, United States, in the North America region.
How does Hostme make money?
Five revenue lines are on record. Subscription Plans are the primary driver. The others are marketing Credits, booking Channel Add-ons, POS Integration and event Management Add-ons.
Who are Hostme's main competitors?
Direct peers on record are OpenTable, Resy, Tock, SevenRooms, Yelp Reservations and Quandoo. Emerging players are EatApp and Tablein. Broad incumbents are Toast and Lightspeed Restaurant.
Does Hostme have an API?
No public API is recorded for Hostme.
What industry is Hostme in?
Hostme's product category is Restaurant Management Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms, with a secondary code of THALADAH, Restaurant/Table Reservation & Booking Engines.