Voicify
- Company typePrivate
- Founded2017
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Voicify firmographics
Firmographics- Name
- Voicify
- Legal name
- Voicify, LLC
- Website
- https://voicify.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Voicify industry classification
Industry- Product category
- Conversational AI / Voice AI Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telephone Call Centers (56142)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Voice Assistants & Voice UI (VUI) (HDAAAFAD), Voice Calling (VoIP) Apps (BPAMACAC), Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN)
Keywords
Where Voicify is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Voicify business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based access to the Voicify Conversation Experience Platform with AI-powered voice capabilities for answering, ordering, and reservations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier with full platform access |
Distribution channels1 record
Marketing channels4 records
Voicify product offering
Product offeringCore offering
Voicify provides an AI-powered voice experience platform that transforms inbound phone calls into automated, conversational experiences for service-industry businesses. The platform centers on the Voicify Conversation Experience Platform and a Voice Content Management System, delivering three core voice AI capabilities—AI Answering, AI Ordering, and AI Reservations—used by restaurants, healthcare providers, hotels, and automotive businesses to handle high-volume customer phone interactions.
Product overview
Voicify is an Enterprise Conversational AI company offering a unified platform with multiple voice AI modules. The core Voicify Conversation Experience Platform™ powers three main products: Voice AI Answering (automated call handling), Voice AI Ordering (restaurant food ordering), and Voice AI Reservations (booking management). The platform also includes a Voice Content Management System™ for configuring voice experiences. These solutions serve industries requiring high-touch customer service: Restaurants (with Food Ordering, Reservations, and Answering sub-solutions), Healthcare (Dental and Medical), Hotels, and Automotive. The architecture follows a platform-plus-modules model where the core platform enables industry-specific voice AI applications.
Differentiator
Problem solved
Functional benefit
Products and services
- Voicify Conversation Experience Platform
- Voice AI Answering
- Voice AI Ordering
- Voice AI Reservations
- Voicify Voice Content Management System
Companies that use Voicify
Customer profileSegments5 records
Ideal customer profiles4 records
Voicify technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature5 records
Voicify partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Restaurant Integration PartnerscoreVoicify maintains partnerships with restaurant technology providers for integration with point-of-sale, ordering, and reservation systems. The company highlights 'Restaurant Specific Integrations' as a key component of their offering, enabling seamless connectivity between voice AI and existing restaurant technology stacks.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Voicify competitors and assessment
Company assessmentDirect peers
- SoundHound: Public voice-AI company with a strong restaurant and hospitality focus (phone ordering, drive-thru, in-vehicle). Most directly comparable peer to Voicify's restaurant/hospitality vertical play, though operating at significantly larger scale.
- Presto Automation (now Voiceplug): Voice-AI platform purpose-built for restaurant phone ordering and drive-thru automation. Closely overlapping product (Voice AI Ordering) and customer profile with Voicify's restaurant vertical.
- ConverseNow: AI voice ordering platform for restaurants (in-store and phone). Comparable to Voicify's Voice AI Ordering product; competes for the same restaurant chain customers.
- PolyAI: Enterprise voice assistant platform for customer service, deployed across hospitality, healthcare, and retail. Closest direct competitor in cross-vertical enterprise voice AI with a similar deployment model.
- Voiceflow: Conversational AI orchestration platform for designing and deploying voice and chat agents. Competes in the same 'platform layer' as Voicify's Voice Content Management System, with overlap in enterprise CX teams.
- Cresta: Real-time AI agent assist and automation platform for contact centers. Comparable in deploying voice AI for enterprise customer service, with broader contact-center tooling around Voicify's narrower answering module.
Emerging players
- Sierra AI: Enterprise conversational AI agent platform co-founded by Bret Taylor, focused on customer service voice and chat. Emerging player in the same enterprise voice-AI category with strong funding.
- Synthflow AI: No-code voice-AI agent platform targeting SMB and mid-market customer service and sales calls. Overlaps with Voicify's Voice AI Answering at the lower end of the market.
Broad incumbents
- Google (Dialogflow CX / CCAI): Broad cloud incumbent offering conversational AI, speech-to-text, and contact-center AI as part of Google Cloud. Represents the platform alternative that competes on infrastructure and ecosystem breadth rather than vertical specialization.
- Amazon (Amazon Lex / Connect): Broad incumbent providing chatbot/voice bot building blocks (Lex) and a cloud contact center (Amazon Connect). Comparable at the infrastructure level rather than vertical SaaS layer.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Voicify social profiles
Digital presenceVoicify compliance and trust
Trust signalCompliance4 records
Voicify financial estimates
Financial estimateRevenue estimate
Valuation estimate
Voicify leadership team
Management profileNumber of profiles
Profiles5 records
Voicify funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Voicify M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Voicify
What does Voicify do?
Voicify provides an AI-powered voice experience platform that transforms inbound phone calls into automated, conversational experiences for service-industry businesses. The platform centers on the Voicify Conversation Experience Platform and a Voice Content Management System, delivering three core voice AI capabilities—AI Answering, AI Ordering, and AI Reservations—used by restaurants, healthcare providers, hotels, and automotive businesses to handle high-volume customer phone interactions.
Is Voicify a public or private company?
Voicify is a private company. It is classified as venture growth investor backed and is currently operating.
When was Voicify founded?
Voicify was founded in 2017. It employs 11 to 50 people.
Where is Voicify based?
Voicify is headquartered in Boston, United States, in the North America region.
How does Voicify make money?
One revenue line is on record: saaS Platform Subscription.
Who are Voicify's main competitors?
Direct peers on record are SoundHound, Presto Automation (now Voiceplug), ConverseNow, PolyAI, Voiceflow and Cresta. Emerging players are Sierra AI and Synthflow AI. Broad incumbents are Google (Dialogflow CX / CCAI) and Amazon (Amazon Lex / Connect).
Does Voicify have an API?
No public API is recorded for Voicify.
What industry is Voicify in?
Voicify's product category is Conversational AI / Voice AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAD, Voice Assistants & Voice UI (VUI). Its NAICS code is 5182 and its SIC code is 7372.