What VetRec does

VetRec is an AI-powered veterinary clinical documentation platform that listens during patient consultations and automatically generates structured SOAP notes, dental charts, discharge instructions, and phone call summaries in real time. The platform is purpose-built for veterinary medicine rather than adapted from general healthcare speech-to-text, incorporating species-specific terminology, Triadan-based dental notation, specialty-specific clinical logic, and 70+ customizable documentation templates covering cardiology, surgery, oncology, emergency, dermatology, and other disciplines. Beyond the core AI Scribe, the platform has expanded into adjacent AI-driven modules: AI Receptionist (autonomous 24/7 front-desk call handling and appointment booking), Records Recap (summarization of prior patient records from any format), Case Board (real-time Kanban patient tracking), Amira (communication coaching based on the Calgary-Cambridge framework), D.A.V.I.D. (context-aware clinical decision support for drug dosing, differentials, and toxicology), and Intake Platform (automated processing of referrals, lab results, and client communications). The platform integrates with 12+ veterinary Practice Information Management Systems (PIMS) for one-click note export and is SOC 2 Type II, HIPAA, and GDPR compliant.

VetRec operates a B2B SaaS business model with three commercial tiers: $99/vet/month billed annually (the primary commercial plan), $150/vet/month billed monthly, and custom enterprise pricing for multi-location networks with SSO, admin dashboards, role-based access controls, and SLAs. The go-to-market combines product-led growth (14-day free trial, no credit card required, self-serve registration), inside sales (demo booking via Calendly), enterprise field sales (custom contracts for hospital networks), and community-led acquisition (free student access, academic partnerships with NC State, Texas A&M, and Cornell, plus nonprofit and relief vet programs). The platform serves emergency hospitals (VEG, MSPCA-Angell, DoveLewis), specialty hospitals, general practice clinics, multi-location enterprise networks (Ethos, VCA, Bond Vet, Modern Animal, Juno), veterinary teaching institutions, staffing companies (IndeVets), and animal welfare organizations (Seattle Humane). VetRec is headquartered in Seattle, was founded in 2023, has 11-50 employees, and counts 20,000+ veterinary professionals on its platform across the US, UK, and Australia.

Name

VetRec

Legal name

VetRec

Website

https://vetrec.io

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

11–50 employees

Short description

VetRec is an AI-powered veterinary documentation platform that listens during clinical consultations and automatically generates SOAP notes, dental charts, and discharge instructions for emergency, specialty, and general practice veterinarians, with 12+ PIMS integrations and enterprise deployments at VEG, Ethos, and VCA.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

NAICS

Veterinary Services (54194)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Clinical Decision Support & Workflow Automation (Protocols, Templates, AI Scribing) (HLAMAGAH)

akta.pro secondary industries

Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB), Veterinary Client Engagement & Marketing (CRM, Reminders, Portals) (HLAMAMAE), Enterprise & Multi-site Veterinary Operations (Corporate/Group Practice) (HLAMAMAI)

Keywords

• Veterinary AI scribe
• Clinical documentation software
• Veterinary practice automation
• SOAP notes generation
• Veterinary AI assistant

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Annual Tier: Primary revenue stream at $99/vet/month billed annually. Includes 1 DVM with unlimited visits, phone call integration, unlimited seats for techs and front-desk staff, 30+ specialty templates, template builder, multi-pet support, Records Recap, one-click PIMS transfer, unlimited 1:1 webinars, and D.A.V.I.D AI Agent. This is the main commercial tier targeting practicing veterinarians at established clinics.
2. Subscription - Monthly Tier: Same feature set as Annual tier but billed monthly at $150/vet/month. Provides flexibility for clinics not committing to annual contracts.
3. Enterprise Custom Pricing: Custom pricing for multi-location hospital networks and large enterprise deployments. Includes everything in Annual tier plus 24/7 priority support, dedicated Account Manager, Single Sign On (SSO), Usage & Analytics reports, Admin Dashboard, Role-Based Access Controls, cloud deployment option, and 99.99% uptime SLA. Pricing is quote-based.
4. Community Programs (Indirect Revenue Support): Free platform access for enrolled veterinary students throughout their education. Partnered-school graduates receive 1 year free post-graduation; non-partnered school graduates receive 6 months free. Discounts available for animal shelters, rescue groups, and nonprofit veterinary programs. These community programs serve as a top-of-funnel and brand-building mechanism rather than direct revenue generators.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels9 records

Core offering

VetRec provides an AI-powered veterinary documentation platform centered on its AI Scribe, which listens during clinical consultations and automatically generates structured SOAP notes, dental charts, discharge instructions, and phone-call summaries in real time. The platform is purpose-built for veterinary medicine with specialty-specific templates, integration with 12+ Practice Information Management Systems, and complementary modules for clinical decision support (DAVID), communication coaching (Amira), and 24/7 front-desk call handling (AI Receptionist). It is sold as a per-veterician SaaS subscription to veterinary clinics, emergency hospitals, specialty hospitals, and multi-location enterprise networks.

Product overview

VetRec is an AI-powered veterinary documentation platform consisting of a core AI Scribe product with multiple integrated modules. The platform architecture centers on the AI Scribe (real-time voice-to-SOAP note generation), complemented by AI Receptionist (autonomous front-desk call handling), Phone Calling (call documentation), Records Recap (prior record summarization), Case Board (patient tracking), Templates (70+ customizable documentation formats), Amira (AI communication coaching), DAVID (clinical decision support), and Intake Platform (referral processing). The platform offers tiered pricing (Annual at $99/vet/month, Monthly at $150/vet/month, and Custom Enterprise), plus community programs for students, relief vets, and nonprofits. Integrates with PIMS systems for one-click record transfer.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Scribe AI-powered documentation tool that listens during veterinary consultations and automatically generates complete SOAP notes, dental charts, discharge instructions, and other medical records in real time without manual typing. Supports multi-pet visits and integrates with 12+ PIMS systems for one-click note export.
• AI Receptionist Autonomous AI-powered front-desk agent that answers clinic calls 24/7, books appointments, captures messages, and routes conversations to appropriate staff. Includes a live call feed, call summaries, and an analytics dashboard for call volume, tone, and missed opportunities.
• Phone Calling Automatic phone call documentation feature that captures, transcribes, and converts phone conversations with clients (follow-ups, lab results, care plan clarifications) into structured notes auto-saved to patient medical records.
• Records Recap AI-powered tool that instantly summarizes prior patient records, referral letters, and diagnostic reports from PDFs, scanned documents, and handwritten notes to prepare clinicians before visits. Extracts structured information including vaccinations, diagnoses, medications, and lab results.
• Case Board Real-time visual Kanban-style patient management dashboard that tracks active cases across statuses (incoming, triage, treatment, discharge) with seamless navigation between patients and documentation sync, supporting multi-doctor ER floor workflows.
• Templates Customizable documentation template system offering 70+ pre-built specialty-specific templates for SOAP notes, dental charts, discharge instructions, rounds, and referrals. Users can configure verbosity, section order, clinical terminology, and formatting, and create custom templates via the template builder.
• Amira AI Communication Coach AI-powered communication coaching tool that provides post-visit feedback, daily digests, and personalized coaching based on the Calgary-Cambridge clinical communication framework. Tracks empathy cues, jargon translation, and shared decision-making, with feedback kept private to the individual veterinarian.
• DAVID AI Clinical Assistant Context-aware AI clinical assistant that provides instant drug dosing calculations, differential diagnoses, toxicology references, and evidence-based emergency protocols grounded in the active patient case data.
• Intake Platform Email intake automation that processes incoming referral letters, client forms, medical records, and lab results by analyzing and summarizing information into structured patient histories for clinician review.

Quantifiable outcome

• Clinics save 10+ hours per week by removing manual note-taking from every visit
• +5 more outcomes

Named customers16 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature10 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• VEG ER for PetsflagshipGTM or Marketing Partner · 11 June 2026Official partnership making VetRec VEG's AI scribe partner, now live across more than 70% of VEG hospitals following a six-month pilot. VEG clinicians logged more than 100,000 visits during the pilot phase. Partnership aims to reduce administrative burden on emergency veterinary staff by automating documentation workflows including SOAP notes, dental charts, and discharge instructions.
• NC State College of Veterinary MedicineflagshipStrategic or Co-development Partner · 1 April 2025One-year partnership (announced as of June 2026, launched April 2025) with AI documentation platform deployed across more than 20 clinical departments and 233 active users spanning students, residents, doctors, and administrative staff. Helping clinical teams reduce administrative burden by returning meaningful hours to faculty and clinicians each week. Organizations planning to deepen adoption across remaining departments and onboard new students at start of 2026 academic year.
• Texas A&M Veterinary Medicine & Biomedical SciencescoreStrategic or Co-development PartnerVeterinary teaching hospital partnership deploying VetRec to reduce administrative burden, strengthen documentation, and prepare students for AI-assisted clinical practice. Also partnered with VetRec on the Dog Aging Project research initiative, using VetRec to turn thousands of unstructured veterinary records into research-ready data for a 100,000+ record study.
• Texas Veterinary Medical Association (TVMA)coreGTM or Marketing PartnerOfficial partner of TVMA. TVMA Partner designation indicates industry association endorsement and marketing collaboration to reach Texas veterinary professionals.
• Washington State Veterinary Medical Association (WSVMA)coreGTM or Marketing PartnerOfficial partner of WSVMA. WSVMA Partner designation indicates industry association endorsement and marketing collaboration.
• California Veterinary Medical Association (CVMA)coreGTM or Marketing PartnerOfficial partner of CVMA. CVMA Partner designation indicates industry association endorsement and marketing collaboration to reach California veterinary professionals.
• Cornell University College of Veterinary MedicinecoreStrategic or Co-development PartnerAcademic partner and collaboration with Cornell University College of Veterinary Medicine. Partnership supports veterinary education and AI documentation in academic clinical settings.
• Independent Veterinary Practitioners Association (IVPA)minorGTM or Marketing PartnerPartner of IVPA, representing independent veterinary practitioners. Collaboration supports independent vets accessing VetRec's documentation tools.
• MSPCA-AngellcoreStrategic or Co-development PartnerLeading specialty and emergency hospital that scaled VetRec across all 15 departments — 54,607 sessions, 34,035 phone summaries, and 16,400+ hours returned to clinical staff in twelve months. Featured as a flagship case study partner.
• Vets PetscoreStrategic or Co-development PartnerVeterinary network that scaled VetRec 19x in 8 months. Featured as a case study demonstrating rapid enterprise adoption across multiple clinic locations.
• Ethos Veterinary HealthcoreGTM or Marketing PartnerEnterprise veterinary health network partner and customer. Listed as AI scribe partner on VetRec's trusted customer logos.
• Veterinary Innovative Partners (VIP)minorGTM or Marketing PartnerEnterprise veterinary partner using VetRec across their clinic network.
• IndeVetsminorGTM or Marketing PartnerVeterinary staffing company enterprise customer of VetRec.
• Cove Animal HealthminorGTM or Marketing PartnerVeterinary group partner.
• Carson Valley Veterinary HospitalminorGTM or Marketing PartnerIndependent veterinary hospital partner.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ScribbleVet: AI-powered veterinary scribe that generates SOAP notes from consultation audio, directly competing with VetRec in the same DVM-focused segment with a similar per-clinician subscription model.
• Talkatoo: Veterinary-specific dictation and note-generation software used by DVMs for clinical documentation, offering overlapping AI-driven scribing functionality targeted at individual practitioners and clinics.

Broad incumbents

• Abridge: Leading AI medical scribe for human healthcare that generates clinical notes from patient-provider conversations; comparable AI scribe technology and enterprise GTM motion, with potential to expand into veterinary workflows.
• Nuance DAX Copilot (Microsoft): Ambient AI medical scribe from Microsoft/Nuance for human-health clinical documentation, backed by Microsoft's distribution and Azure infrastructure; represents a potential cross-vertical entrant into veterinary scribing.
• IDEXX (Neo / VetConnect): Dominant veterinary diagnostics and practice software incumbent whose PIMS and integrated workflows serve the same DVM buyer; could embed native AI scribing, making it both a competitor and a potential integration partner.
• ezyVet (Covetrus): Cloud veterinary practice management system used by specialty and emergency hospitals — overlapping buyer (multi-location vet enterprises) and overlapping workflow (clinical record-keeping), and one of the PIMS systems VetRec integrates with.

Emerging players

• Digitail: AI-enabled cloud PIMS and client engagement platform for veterinary clinics, offering overlapping practice-management workflows and a similar modern SaaS GTM motion targeting independent and small-chain practices.
• Provet Cloud (Nordhealth): Cloud veterinary practice management software with workflow and documentation features, serving similar SMB and mid-market vet clinics across multiple geographies.
• PetDesk: Veterinary client engagement and communication platform offering reminders, intake, and front-desk features that overlap with VetRec's AI Receptionist and client communication modules.
• Petabyte Technology: AI-powered veterinary workflow and client communication platform that automates reminders, follow-ups, and operational tasks — overlapping with VetRec's automation and receptionist feature surface for the same veterinary customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vetrecio

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VetRec