SALIDO
SALIDO is a cloud-based restaurant point-of-sale platform that unifies front-of-house, back-of-house, and in-house payment processing for full-service restaurants, fine-dining establishments, and multi-unit restaurant groups across the United States.
- Company typePrivate
- Founded2012
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SALIDO does
SALIDO is a cloud-based restaurant point-of-sale and hospitality operations platform serving full-service, casual, upscale casual, and fine-dining restaurants, as well as multi-unit restaurant groups across the United States. Founded in 2012 and acquired by North American Bancard in 2019, SALIDO unifies front-of-house operations (table management, ordering, floor plans), back-of-house functions (menu and inventory management, real-time reporting), and payment processing under a single interface. The platform runs on mobile devices with a distributed architecture that uses the Raft consensus algorithm to enable continued POS operations during network disruptions, and it bundles payment processing via NAB's in-house Electronic Payment Exchange (EPX) processor, which incorporates the proprietary BuyerWall tokenization system for PCI-compliant cardholder data protection.
The company monetizes through a combination of POS subscription/licensing fees, transaction-based payment processing revenue, and hardware sales, with pricing tailored to restaurant size and feature requirements rather than publicly disclosed tiers. Its go-to-market is enterprise sales-led, leveraging direct phone outreach to operators (1.855.879.7595) while benefiting from NAB's extensive merchant services channel, processing infrastructure, and hundreds of thousands of merchant relationships. Notable customers include Eleven Madison Park, The NoMad Hotel, Pasquale Jones, Suarez Restaurant Group, and TOMS Hospitality, and the platform integrates with a broad ecosystem including SevenRooms, QuickBooks (via Shogo), Restaurant365, Paytronix, and ItsaCheckmate for delivery aggregation. As a subsidiary of NAB — the sixth-largest non-bank merchant acquirer in North America processing over $100 billion in volume annually with more than 1,300 employees — SALIDO benefits from its parent's payment processing scale, regulatory compliance infrastructure, and merchant network reach.
SALIDO firmographics
Firmographics- Name
- SALIDO
- Legal name
- NorthAB, LLC
- Website
- https://salido.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SALIDO is a cloud-based restaurant point-of-sale platform that unifies front-of-house, back-of-house, and in-house payment processing for full-service restaurants, fine-dining establishments, and multi-unit restaurant groups across the United States.
- Ownership category
- akta.pro rank
SALIDO industry classification
Industry- Product category
- Restaurant Point of Sale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)
Keywords
Where SALIDO is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
SALIDO business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- POS System Licensing/Subscription: SALIDO provides restaurant POS systems as a comprehensive hospitality payments and back-office solution, likely on a subscription or licensing model.
- Payment Processing: Industry-leading credit card processing via Electronic Payment Exchange (EPX), their in-house payment processor. Provides payment acceptance for traditional magstripe, EMV chip, contactless payments, hotel folios, and gift cards.
- Hardware Sales: The latest hospitality point of sale hardware with state of the art features powerful enough for multiple locations. Hardware includes mobile POS devices and terminals.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
SALIDO product offering
Product offeringCore offering
SALIDO provides a unified cloud-based hospitality point-of-sale (POS) platform for full-service, casual, upscale casual, and fine-dining restaurants, combining front-of-house, back-of-house, and integrated payment processing under one interface. The platform includes in-house payment processing via Electronic Payment Exchange (EPX), multi-location restaurant group management, online ordering (SOLO), and proprietary security/architecture features such as BuyerWall tokenization and Raft-based offline sync. SALIDO sells and supports its own POS hardware and operates as a subsidiary of North American Bancard.
Product overview
SALIDO is a unified hospitality POS and operations platform combining a core point-of-sale system with integrated payment processing, restaurant operations management, and a growing ecosystem of third-party integrations. The core SALIDO platform unifies front-of-house (table management, floor plans, ordering) and back-of-house (menu/inventory management, reporting) under one interface. Payment processing is handled in-house via Electronic Payment Exchange (EPX), which is bundled with the platform and enhanced by the BuyerWall tokenization system for PCI-compliant cardholder data protection. Additional capabilities include SALIDO Online Ordering (SOLO) for takeout/curbside operations and an offline sync module using the Raft consensus algorithm. SALIDO integrates with a broad range of third-party tools spanning CRM/reservations (SevenRooms, Bite), accounting (QuickBooks via Shogo, Restaurant365, Compeat/Ctuit), payment/gift cards (Paytronix, Factor4, SVS), delivery aggregation (ItsaCheckmate), ERP/procurement (Fourth FnB, Infor, Craftable), and hospitality PMS systems (Opera, Springer-Miller).
Differentiator
Problem solved
Functional benefit
Products and services
- SALIDO Hospitality POS Platform Cloud-based hospitality point-of-sale system that unifies front-of-house (table/floor plan management, ordering), back-of-house (menu/inventory management, reporting), and payment processing in one interface. Designed for full-service, casual, upscale casual, and fine-dining restaurants as well as multi-location restaurant groups.
- SALIDO Online Ordering (SOLO) Online ordering module that accepts and processes orders and payments for takeout and curbside pickup while streamlining dine-in service. Enables restaurants to handle digital orders directly through the SALIDO POS.
- SALIDO POS Hardware Hospitality point-of-sale hardware including mobile POS devices and terminals with features designed for multi-location restaurant operations.
Quantifiable outcome
- 99.9% uptime for payment processing
- +2 more outcomes
Companies that use SALIDO
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
SALIDO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
Feature4 records
SALIDO partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights6 records
SALIDO competitors and assessment
Company assessmentDirect peers
- Toast: Toast is the leading cloud-based POS platform purpose-built for the restaurant industry, offering front-of-house, back-of-house, payments, and multi-location management. It directly competes with SALIDO across full-service and multi-unit restaurants with a similar subscription + payment processing model.
- Square for Restaurants (Block): Square for Restaurants is a cloud POS with integrated payments targeting full-service and quick-service operators. It competes directly with SALIDO on transparent pricing, integrated hardware, and broad restaurant feature sets.
- Lightspeed Restaurant: Lightspeed Restaurant is a cloud POS for full-service and quick-service operators with strong multi-location and inventory capabilities. It competes with SALIDO across full-service restaurants and benefits from a broader international footprint.
- TouchBistro: TouchBistro is an iPad-based POS designed specifically for full-service restaurants, covering front-of-house, back-of-house, and payments. It overlaps directly with SALIDO's core use case of unifying restaurant operations on a tablet-first platform.
- SpotOn: SpotOn offers a restaurant POS platform with integrated payments, marketing, and online ordering, and competes aggressively in the full-service and multi-unit segment. It is similar to SALIDO in bundling software with merchant processing.
- Clover (Fiserv): Clover is a POS and payments platform from Fiserv serving restaurants and other SMB merchants. It competes with SALIDO through its app-based POS and merchant processing bundles, though it serves a broader retail mix beyond hospitality.
Broad incumbents
- NCR Voyix (Aloha / NCR Restaurant): NCR Voyix (formerly NCR Corporation) operates Aloha, one of the most established restaurant POS systems used by large chains and enterprise operators. It competes with SALIDO in the enterprise and multi-unit tier of full-service restaurants.
- Oracle Micros: Oracle Micros is a long-standing enterprise restaurant POS and labor management provider used by global hospitality chains and hotel F&B operators. It competes with SALIDO at the high end of the multi-unit and hotel F&B segment.
Emerging players
- Resy (American Express): Resy is a reservation and guest experience platform acquired by American Express that increasingly intersects with POS workflows for full-service restaurants. It competes with SALIDO's SevenRooms integration for ownership of the front-of-house guest journey.
- ItsaCheckmate (Ordermark): ItsaCheckmate aggregates online delivery orders (Uber Eats, Grubhub, DoorDash) directly into restaurant POS systems. It overlaps with SALIDO's delivery integration story and competes for the online-ordering add-on revenue layer.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SALIDO social profiles
Digital presenceSALIDO compliance and trust
Trust signalCompliance1 record
SALIDO financial estimates
Financial estimateRevenue estimate
Valuation estimate
SALIDO leadership team
Management profileNumber of profiles
Profiles3 records
SALIDO funding detail
Funding detailFunding overview
Funding rounds3 records
Investors14 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SALIDO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SALIDO
What does SALIDO do?
SALIDO provides a unified cloud-based hospitality point-of-sale (POS) platform for full-service, casual, upscale casual, and fine-dining restaurants, combining front-of-house, back-of-house, and integrated payment processing under one interface. The platform includes in-house payment processing via Electronic Payment Exchange (EPX), multi-location restaurant group management, online ordering (SOLO), and proprietary security/architecture features such as BuyerWall tokenization and Raft-based offline sync. SALIDO sells and supports its own POS hardware and operates as a subsidiary of North American Bancard.
Is SALIDO a public or private company?
SALIDO is a private company. It is classified as corporate owned and is currently operating.
When was SALIDO founded?
SALIDO was founded in 2012. It employs 11 to 50 people.
Where is SALIDO based?
SALIDO is headquartered in New York, United States, in the North America region.
How does SALIDO make money?
Three revenue lines are on record. POS System Licensing/Subscription is the primary driver. The others are payment Processing and hardware Sales.
Who are SALIDO's main competitors?
Direct peers on record are Toast, Square for Restaurants (Block), Lightspeed Restaurant, TouchBistro, SpotOn and Clover (Fiserv). Broad incumbents are NCR Voyix (Aloha / NCR Restaurant) and Oracle Micros. Emerging players are Resy (American Express) and ItsaCheckmate (Ordermark).
Does SALIDO have an API?
Yes. SALIDO launched a Developer Portal in 2021. Specific API types (REST, GraphQL, webhooks), authentication methods, rate limits, versioning, and sandbox availability are not described on the available source pages. Developer documentation is at No Information.
What industry is SALIDO in?
SALIDO's product category is Restaurant Point of Sale Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management). Its NAICS code is 518.