Checkmate
Checkmate (d/b/a ItsaCheckmate.com) is a US enterprise restaurant-technology company that unifies third-party delivery orders, first-party digital ordering, AI voice ordering, digital menu boards, and POS integrations for 2,400+ multi-unit restaurant brands including Wendy's, Arby's, Five Guys, and Buffalo Wild Wings.
- Company typePrivate
- Founded2016
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Checkmate does
Checkmate (d/b/a ItsaCheckmate.com) is a US-based enterprise restaurant technology company founded in 2016 that provides a unified ordering and digital-operations platform for multi-unit restaurant brands. The company aggregates orders from major third-party delivery platforms (DoorDash, Uber Eats, Grubhub, Chownow, Caviar, Slice, and others) and from first-party channels into a single dashboard, with native integration into 50+ POS systems including Toast, Square, Clover, NCR Aloha, PAR, Revel, Brink, SpotOn, Upserve, and Maitre'D. It serves 2,400+ restaurant brands — including Wendy's, Arby's, Five Guys, Buffalo Wild Wings, Sonic, Jet's Pizza, White Castle, and Penn Station East Coast Subs — and has processed 700M+ orders across the platform.
The product portfolio is organized into three layers. The "Power" layer includes AI Digital Menu Boards, AI Phone Ordering, AI Drive-Thru, Web & App Ordering, Catering, and Kiosk products. The "Manage" layer comprises EveryWare for unified channel and menu management, plus add-on modules for Refund & Dispute Management, Online Management, Reconcile, and Insights. The "Evolve" layer exposes a Restaurant Marketplace and a Developer Marketplace for ecosystem expansion. AI features are embedded across the stack: voice AI built on large language models automates 95% of voice-ordering scenarios, and ML-based affinity mapping drives dynamic upsell recommendations on digital menu boards.
Revenue is generated primarily through recurring subscriptions for third-party ordering, direct ordering, and bundled "Combo" packages, supplemented by per-order transaction fees and white-glove professional services including onboarding, training, and 24/7 enterprise support. Go-to-market is a direct enterprise field-sales motion targeting restaurant brand presidents, CIOs, and directors of franchise services at chains with 15 or more locations. The company is incorporated in New York, headquartered in San Ramon, California, employs 101–250 people, and is privately held with no disclosed public listing. Recent strategic activity includes the acquisitions of Open Tender (March 2023) and VoiceBite (May 2024), a $10M Tiger Global-led financing round in October 2024, and a series of Digital Menu Board product launches in 2026.
Checkmate firmographics
Firmographics- Name
- Checkmate
- Legal name
- Checkmate.com Inc.
- Website
- https://itsacheckmate.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Checkmate (d/b/a ItsaCheckmate.com) is a US enterprise restaurant-technology company that unifies third-party delivery orders, first-party digital ordering, AI voice ordering, digital menu boards, and POS integrations for 2,400+ multi-unit restaurant brands including Wendy's, Arby's, Five Guys, and Buffalo Wild Wings.
- Ownership category
- akta.pro rank
Checkmate industry classification
Industry- Product category
- Restaurant Ordering Software
- NAICS
- Convenience Retailers and Vending Machine Operators (44513), Snack and Nonalcoholic Beverage Bars (722515), Vending Machine Operators (445132)
- SIC
- Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812), Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)
Keywords
Where Checkmate is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Checkmate business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Third-Party Ordering Platform: Subscription-based platform fees for managing third-party delivery orders from DoorDash, Uber Eats, Grubhub and other aggregators. Includes order aggregation, routing, and operational management.
- Direct Ordering Platform: Subscription-based fees for first-party ordering channel management including branded web and app ordering capabilities.
- Transaction Processing: Transaction-based fees charged per order processed through the platform, both third-party and first-party channels.
- Professional Services: Implementation and ongoing support services including onboarding, training, and technical support delivered as white-glove service to enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Third-Party Ordering - Manages third-party delivery aggregators (DoorDash, Uber Eats, Grubhub) |
| Subscription | Monthly | Direct Ordering - Manages first-party web/app ordering channels |
| Hybrid | Monthly | Combo - Third-Party + Direct Ordering combined |
| Subscription | Monthly | Add-on: Refund & Dispute Management |
| Subscription | Monthly | Add-on: Online Management |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Checkmate product offering
Product offeringCore offering
Checkmate is an enterprise restaurant technology platform that integrates third-party delivery platforms (DoorDash, Uber Eats, Grubhub) and first-party ordering channels directly into restaurant point-of-sale systems. The platform unifies digital menu management, AI-powered voice ordering for phone and drive-thru, online ordering websites and apps, catering management, kiosk, and loyalty tools into a single operations dashboard for multi-unit restaurant brands.
Product overview
Checkmate is a unified enterprise restaurant ordering platform that combines multiple products and modules. The core platform includes Digital Menu Boards (with AI-powered upsells and monitoring), AI Phone Ordering, AI Drive-Thru, Web & App Ordering, Third-Party Ordering, Catering, Kiosk, and EveryWare for unified menu management. These are complemented by add-on modules: Loyalty & Marketing, Refund & Dispute Management, Online Management, Reconcile, and Insights. The platform also offers a Restaurant Marketplace and Developer Marketplace for ecosystem expansion. Checkmate processes 700M+ orders with 99% error reduction and supports 2,400+ restaurant brands including Wendy's, Arby's, and Five Guys.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Menu Boards AI-powered software for digital menu boards that syncs with POS to self-optimize, upsell, and update instantly across indoor, drive-thru, and LTO placements, backed by analytics and A/B testing capabilities. Designed for enterprise multi-unit restaurant brands.
- AI Phone Ordering Voice AI solution for automating phone ordering, processing 95% of voice-ordering scenarios without employee support using advanced large language models, with voice-to-text conversion supporting English and Spanish. Designed for enterprise restaurant brands.
- AI Drive-Thru Voice AI solution purpose-built for drive-thru ordering, integrating with POS to automate order processing using advanced large language models. Designed for quick service and drive-thru-focused restaurant brands.
- Web & App Ordering Custom branded ordering website and mobile app platform enabling restaurants to create unique direct ordering experiences without developer involvement. Designed for enterprise restaurant brands seeking branded first-party digital ordering.
- Catering Enterprise-grade catering management solution for managing large orders at scale with lead times, cutoff times, corporate accounts, and professional proposals. Designed for multi-unit restaurant brands with catering operations.
- Kiosk Fully customizable self-service kiosk solution with branded interface, responsive menu, AI-powered upsell recommendations, and offline capability. Designed for enterprise restaurant brands deploying in-store self-service ordering.
- Third-Party Ordering Solution unifying menus across third-party delivery platforms (DoorDash, Uber Eats, Grubhub) with centralized management, 99% error reduction, and productivity boost. Designed for multi-unit restaurant brands managing delivery aggregator operations.
- EveryWare Unified channel and menu management platform acting as single source of truth for menus across all digital channels with real-time POS sync. Designed for enterprise restaurant brands managing menus across multiple locations and ordering channels.
- Loyalty & Marketing Branded rewards and marketing tools to drive customer engagement and repeat visits, including digital gift cards and point shop features. Designed for enterprise restaurant brands seeking customer retention capabilities.
- Refund & Dispute Management Automated dispute resolution service that identifies and disputes refund claims on behalf of restaurants, charging only 8% of successfully recovered revenue. Designed for multi-unit restaurant brands seeking to reduce refund losses across delivery platforms.
- Online Management Monitoring service for marketplace presence that automatically detects and addresses offline issues to keep restaurants operational across delivery platforms 24/7. Designed for multi-unit restaurant brands maintaining continuous online availability.
- Reconcile Automated third-party financial statement reconciliation with reports tracking refunds, adjustments, sales, deposits, and POS transaction matching. Designed for multi-unit restaurant brands managing financial reconciliation across delivery platforms.
- Insights Business health analytics dashboard tracking operational KPIs including driver wait times, menu downtime, and performance metrics across locations. Designed for multi-unit restaurant brands seeking operational analytics.
Quantifiable outcome
- 99% order error reduction
- +3 more outcomes
Companies that use Checkmate
Customer profileNamed customers9 records
Segments1 record
Ideal customer profiles1 record
Checkmate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration37 records
AI capability8 records
Feature4 records
Checkmate partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- DoorDashcoreDoorDash confirmed Checkmate as a 2026 Preferred Integration Partner in their technology partner program. This designation indicates deep integration between Checkmate's restaurant ordering platform and DoorDash's delivery marketplace, enabling seamless order flow for shared restaurant customers.
- ToastcorePOS integration partner enabling restaurants using Toast point-of-sale systems to connect with Checkmate's ordering and delivery management platform for unified operations.
- SquarecorePOS integration partner connecting Square's payment and operations platform with Checkmate's order management capabilities.
- ClovercorePOS integration partner enabling Clover users to seamlessly sync orders with Checkmate's delivery and ordering platform.
- StripecorePayment processing partner integrated with Checkmate's platform for handling transactions across all ordering channels.
- Uber EatscoreMajor third-party delivery platform integrated with Checkmate for order aggregation and routing to restaurant kitchen systems.
- GrubhubcoreThird-party delivery platform integrated with Checkmate for unified order management across delivery aggregators.
- NCRcoreEnterprise POS integration partner connecting NCR's restaurant technology solutions with Checkmate's ordering platform.
- PARcorePOS and restaurant technology integration partner enabling PAR users to leverage Checkmate's delivery management capabilities.
- RevelcorePOS integration partner connecting Revel's cloud-based restaurant platform with Checkmate's order aggregation and management tools.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Checkmate competitors and assessment
Company assessmentDirect peers
- Olo: Public restaurant ordering platform serving enterprise chains with direct and third-party ordering, dispatch, and rails integrations — the closest pure-play competitor to Checkmate in the restaurant digital ordering middleware space.
- ChowNow: Commission-free online ordering platform for independent and small-chain restaurants, offering direct ordering websites and apps. Overlaps directly with Checkmate's first-party web/app ordering and third-party aggregation capabilities.
- Deliverect: Global restaurant delivery management platform that syncs orders from delivery marketplaces (Uber Eats, DoorDash, Grubhub) directly into restaurant POS systems — near-identical core value proposition to Checkmate, with stronger international footprint.
- Otter: Restaurant-focused delivery and order management platform that aggregates third-party marketplace orders into a single dashboard and integrates with major POS systems. Direct competitor to Checkmate's Third-Party Ordering and EveryWare products.
Broad incumbents
- Toast: Leading restaurant POS platform that is simultaneously a Checkmate integration partner and an expanding competitor in online ordering, digital menu boards, and kiosks — a broad incumbent whose bundled suite threatens pure-play middleware like Checkmate.
- Square (Block): Payments and commerce platform (Block) with Square for Restaurants POS and the Tock acquisition, expanding into reservations, online ordering, and marketing. Competes with Checkmate across POS integration and adjacent ordering/marketing modules.
Emerging players
- Bbot: Restaurant ordering platform specializing in online ordering, in-restaurant tab management, and contactless payments. Overlaps with Checkmate in direct and third-party ordering for mid-market and enterprise restaurants.
- Popmenu: Restaurant marketing and online ordering platform combining website/ordering tools with marketing automation. Partial overlap with Checkmate's web/app ordering and loyalty modules, primarily serving independent and small-chain restaurants.
- Lunchbox: Enterprise restaurant online ordering platform offering commission-free direct ordering, catering, and marketing tools — an emerging competitor focused on similar multi-unit brand customers as Checkmate.
- SoundHound for Restaurants: Voice AI platform purpose-built for restaurant phone and drive-thru ordering, directly competing with Checkmate's Voice AI products (AI Phone Ordering and AI Drive-Thru) in the same enterprise QSR customer segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Checkmate social profiles
Digital presenceCheckmate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Checkmate leadership team
Management profileNumber of profiles
Profiles4 records
Checkmate subsidiaries and ownership
Company hierarchySubsidiaries1 record
Checkmate funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Checkmate M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Checkmate
What does Checkmate do?
Checkmate is an enterprise restaurant technology platform that integrates third-party delivery platforms (DoorDash, Uber Eats, Grubhub) and first-party ordering channels directly into restaurant point-of-sale systems. The platform unifies digital menu management, AI-powered voice ordering for phone and drive-thru, online ordering websites and apps, catering management, kiosk, and loyalty tools into a single operations dashboard for multi-unit restaurant brands.
Is Checkmate a public or private company?
Checkmate is a private company. It is classified as venture growth investor backed and is currently operating.
When was Checkmate founded?
Checkmate was founded in 2016. It employs 101 to 250 people.
Where is Checkmate based?
Checkmate is headquartered in New York, United States, in the North America region.
How does Checkmate make money?
Four revenue lines are on record. Third-Party Ordering Platform is the primary driver. The others are direct Ordering Platform, transaction Processing and professional Services.
Who are Checkmate's main competitors?
Direct peers on record are Olo, ChowNow, Deliverect and Otter. Broad incumbents are Toast and Square (Block). Emerging players are Bbot, Popmenu, Lunchbox and SoundHound for Restaurants.
Does Checkmate have an API?
Yes. Checkmate operates a technology platform that enables restaurant ordering through integrations with POS systems and third-party delivery providers. The platform provides a developer marketplace for building integrations. The platform facilitates food ordering and delivery scheduling with third-party providers, acting as an aggregator that connects users with independent food delivery providers. Developer documentation is at www.itsacheckmate.com/solutions/marketplace-for-developers.
What industry is Checkmate in?
Checkmate's product category is Restaurant Ordering Software. Its primary akta.pro industry code is BPAMAIAK, Restaurant Reservations & Dining Booking Platforms. Its NAICS code is 44513 and its SIC code is 5810.