Cardamom Health

What Cardamom Health does

Cardamom Health is a healthcare IT professional services firm founded in 2021 and headquartered in Madison, Wisconsin, specializing in Epic EHR consulting alongside integrated data, analytics, AI, and application services. The company serves three primary verticals—healthcare providers, payers, and health IT organizations—delivered through a multidisciplinary, team-based model that brings data, analytics, AI, and application experts together rather than operating in functional silos. Its service catalog comprises five core service lines (AI Services, Application Services, Data Services, Epic Consulting Services, and Healthcare Analytics) and four integrated solutions (Managed Services, Patient Access and Consumer Experience, Revenue Cycle Optimization, and Value-Based Care). Notable enterprise customers include Mayo Clinic, Northeast Georgia Health System, Memorial Healthcare System, Sharp HealthCare, Marana Health, and 211LA.

The business operates an enterprise field sales go-to-market with relationship-based selling to CIOs and operational leaders, and an outcomes-based pricing model that uses fixed-fee contracts with committed SLAs rather than hourly billing—particularly in managed services with per-site or per-provider pricing for Community Connect programs. The technical platform combines Epic-certified consulting expertise with AI-enhanced managed services that emphasize root-cause issue resolution, generative AI and LLM-based tools for knowledge retrieval, predictive analytics, and process automation. Cardamom holds HIPAA and SOC 2 Type 2 compliance certifications, is certified as a Wisconsin Minority-Owned Business Enterprise and NMSDC member, and has earned Modern Healthcare Best Places to Work in Healthcare recognition in both 2025 and 2026.

Cardamom was co-founded by Vivek Swaminathan (CEO) and Sriram Devarakonda (CTO), both veterans of Epic Systems and Nordic Consulting Partners with 20+ years of health IT experience. The company is venture-backed, with disclosed funding from HealthX Ventures (Madison-based, June 2024), the Wisconsin Economic Development Corporation via the $100M Wisconsin Investment Fund, and a January 2026 minority investment from Valspring Capital (Boston-based growth equity founded by former Bain Capital Ventures healthcare partners), totaling approximately $4M+ in disclosed equity raised. As of 2024 the firm had 11–50 employees, occupied a ~5,000 sq ft headquarters at US Bank Plaza in downtown Madison, and was actively expanding service lines and delivery capacity following office relocation in December 2024.

Name

Cardamom Health

Legal name

Cardamom Health, Inc.

Website

https://cardamom.health

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

Cardamom Health is a Madison, Wisconsin-based Epic-focused healthcare IT professional services firm that delivers integrated data, analytics, AI, and application services to healthcare providers, payers, and health IT organizations on outcome-based, multi-year contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services - Consulting: Cardamom provides multidisciplinary consulting services for healthcare providers, payers, and health IT organizations. Services include Epic consulting, data services, analytics, AI services, and application services. The company focuses on outcomes-based engagements rather than hourly billing.
2. Managed Services: Ongoing managed services providing EHR application oversight, ticket monitoring, system maintenance, and optimization. Delivered through fixed-fee, outcome-based contracts with committed SLAs, ranging from fractional specialized needs to enterprise EHR support.
3. Advisory Services: Strategic advisory services to help healthcare organizations navigate digital transformation, governance, change management, and optimization initiatives.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Cardamom Health is an EHR professional services firm providing multidisciplinary health IT services — including data, analytics, AI, and application services — to healthcare providers, payers, and health IT organizations. The firm specializes in Epic systems and delivers team-based consulting, managed services, and advisory engagements focused on outcomes rather than hourly billing.

Product overview

Cardamom Health is an EHR professional services firm and multidisciplinary team offering integrated data, analytics, AI, and application services for healthcare organizations. The company provides five core service lines—AI Services, Application Services, Data Services, Epic Consulting Services, and Healthcare Analytics—that work together as a unified offering to help healthcare leaders solve complex IT and operational challenges. These services are delivered through four integrated solutions: Managed Services (AI-enhanced ongoing support), Patient Access and Consumer Experience, Revenue Cycle Optimization, and Value-Based Care. The company uses a team-based approach to deliver flexible, outcome-focused support across the entire healthcare organization.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Services

Quantifiable outcome

• Outcomes-based pricing aligns incentives with clients rather than traditional hourly billing models
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature3 records

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Accenture Health: Global professional services firm with a large healthcare practice delivering EHR implementation, data analytics, AI, and managed services to providers, payers, and life sciences. Competes with Cardamom for large enterprise EHR and analytics engagements but with a far broader portfolio.
• Optum (UnitedHealth Group): Healthcare services and innovation arm of UnitedHealth Group, offering consulting, technology, and managed services across providers, payers, and pharmacy. Overlaps with Cardamom in healthcare data, analytics, and technology-enabled services but at vastly greater scale and broader scope.
• Cognizant Health Sciences: Global IT services firm with a dedicated healthcare practice delivering EHR implementation, data, AI, and managed services to providers and payers. Competes with Cardamom on healthcare IT and data services but operates at significantly larger scale and broader geographic reach.
• Deloitte Health Care: Big Four advisory practice serving health systems, payers, and health tech companies with EHR implementations, analytics, AI, and digital transformation services. Competes for the same enterprise customers and large-scale Epic initiatives Cardamom targets, though as part of a much wider advisory portfolio.

Direct peers

• Nordic Consulting Partners (Nordic Global): Closest direct peer. Nordic is the largest independent Epic-focused healthcare IT consulting firm. Cardamom's co-founders Vivek Swaminathan and Sriram Devarakonda both came from Nordic, and several solution managers (e.g., Anna Crum) joined from Nordic's Performance Improvement team. Both firms sell Epic implementation, optimization, managed services, and analytics to US health systems.
• Pivot Point Consulting: A healthcare IT consulting firm specializing in EHR implementations and advisory services across multiple platforms including Epic, Cerner, and MEDITECH. Direct competitor to Cardamom in the Epic professional services and managed services market, with a similar team-based, vendor-agnostic-but-Epic-heavy GTM motion.
• The HCI Group: Global healthcare IT consultancy offering Epic and other EHR implementation, training, optimization, and managed services. Direct competitor for enterprise EHR professional services and managed services contracts, with overlapping customer profiles (multi-hospital health systems).
• Optimum Healthcare IT: Optimum Healthcare IT is an Epic-focused services firm offering implementation, optimization, advisory, and managed services to hospitals and health systems. Comparable to Cardamom in target customer (US health systems), service mix (Epic, managed services, analytics), and outcomes-based delivery model.
• Impact Advisors: US healthcare IT consulting firm providing EHR implementation, optimization, analytics, and managed services to health systems. Comparable to Cardamom in its team-based, outcomes-focused delivery model and Epic-heavy service portfolio.
• Tegria: Healthcare consulting and technology services company formed from Providence St. Joseph Health. Offers EHR implementation, managed services, data/analytics, and value-based care services. Direct competitor to Cardamom across the same Epic-anchored service lines and customer segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cardamom-health

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cardamom Health