Ausgrid
Ausgrid is a privately-held, AER-regulated electricity distribution network service provider operating the largest distribution network on Australia's east coast, spanning 22,275 square kilometres across Sydney, the Central Coast, and the Hunter Valley, serving millions of residential and commercial customers through owned pole, wire, and substation infrastructure.
- Company typePrivate
- Founded1900
- HeadquartersSydney, Australia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Ausgrid does
Ausgrid is a privately-held regulated electricity distribution network service provider (DNSP) operating the largest electricity distribution network on Australia's east coast, spanning 22,275 square kilometres across Sydney, the Central Coast, and the Hunter Valley. The company delivers electricity from transmission substations to end-users through an owned infrastructure portfolio of over 1,600 sites and 3,000 leased sites including depots, offices, substations, and switching stations. Its core product is regulated network access, with revenue generated through AER-set network tariffs charged to energy retailers who pass charges through to consumers, governed by five-year Regulatory Reset cycles with the most recent covering 2024-29. Customers do not choose Ausgrid directly as it operates as a natural monopoly in its territory under the AER Ring-fencing Guideline.
Around its core distribution business, Ausgrid operates an expanding portfolio of distributed energy and grid modernization services. These include the Energy Storage as a Service (ESaaS) program delivered via 16+ community batteries (including the May 2026 Long Jetty 5MW battery) in partnership with EnergyAustralia and Origin Energy retailers, with participants saving approximately $200 per year. The company is deploying smart meters with two-way communication, pole-mounted batteries, and a planned 11,000 public kerbside EV chargers by 2030 to serve 800,000 customers with limited home charging access. Additional capabilities include fleet electrification (100+ EVs in 2026, targeting 900 by 2029), the Bright Spark Apprentice Program with the Ohm Dome training facility, and a Vulnerability Disclosure Program for cybersecurity research. The company is jointly owned under a long-term lease by the NSW Government (49.6%), IFM Investors (25.2%), APG Asset Management Group (16.8%), and AustralianSuper (8.4%), operating through Ausgrid Operator Partnership, Ausgrid Asset Partnership, PLUS ES Partnership, and Aurora Property Partnership.
Ausgrid firmographics
Firmographics- Name
- Ausgrid
- Legal name
- Ausgrid Group
- Website
- https://ausgrid.com.au
- Company type
- Private
- Founded year
- 1900
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Ausgrid is a privately-held, AER-regulated electricity distribution network service provider operating the largest distribution network on Australia's east coast, spanning 22,275 square kilometres across Sydney, the Central Coast, and the Hunter Valley, serving millions of residential and commercial customers through owned pole, wire, and substation infrastructure.
- Ownership category
- akta.pro rank
Ausgrid industry classification
Industry- Product category
- Electricity Distribution Network Services
- NAICS
- Electric Power Transmission, Control, and Distribution (22112), Electric Power Distribution (221122)
- SIC
- Electric Services (4911)
- akta.pro primary industry
- Electric Distribution System Owners (Wires-Only Companies) (EUADABAI)
- akta.pro secondary industries
- Microgrids & Energy Management Controllers (Campus/Community/Industrial) (EUADAPAE), SCADA/DMS/OMS Integration, Upgrades & Managed Services (EUAEANAE), Microgrids & Backup Power for Critical Loads (Community/Facility Resilience) (EUADAHAL)
Keywords
Where Ausgrid is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Ausgrid business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others
Revenue model
- Network Tariff Revenue: As a Distribution Network Service Provider (DNSP), Ausgrid generates revenue through regulated network tariffs charged to energy retailers for the use of its electricity distribution network. Network prices cover the cost of operating a safe and reliable network. The AER sets the revenue Ausgrid can recover from customers every five years through the Regulatory Reset process
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | EA030 Controlled Load 1 tariff for large electric hot water systems (250-630L) |
| Subscription | Monthly | EA040 Controlled Load 2 tariff for smaller electric hot water systems (100-250L) |
| Usage-based | Monthly | Two-way solar export tariff |
| Subscription | Monthly | Community Battery / Energy Storage as a Service (ESaaS) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Ausgrid product offering
Product offeringCore offering
Ausgrid owns and operates the largest electricity distribution network on Australia's east coast, delivering power from transmission substations to homes and businesses across Sydney, the Central Coast and the Hunter Valley via poles, wires, transformers and substations. Around this core regulated network, Ausgrid sells grid-modernisation services including new connections, smart meter rollout, community batteries and Energy Storage as a Service (ESaaS), public EV charging infrastructure, pole-mounted batteries, and a range of AER-regulated network tariffs for residential and commercial customers.
Product overview
Ausgrid is an electricity distribution company operating the largest distribution network on Australia's east coast, serving Sydney, the Central Coast, and Hunter Valley. Its core offering is the electricity distribution network delivering power via poles, wires, and transformers. Around this core, Ausgrid offers a portfolio of distributed energy services including network connection services, smart meter rollout, community batteries and Energy Storage as a Service (ESaaS) via retailer partners Origin Energy and EnergyAustralia, EV charging infrastructure (11,000 kerbside chargers planned by 2030), and pole-mounted batteries. The company also provides network tariff options including demand tariffs, time-of-use tariffs, controlled load pricing, and two-way solar export pricing. Supporting infrastructure includes the Customer Portal for self-service, a Vulnerability Disclosure Program for security research, the Bright Spark Apprentice Program for workforce development, and the Wired for Good podcast for public education. The ESaaS program represents a notable platform-plus-partner model where Ausgrid provides shared battery infrastructure while customers access it through retail partner platforms.
Differentiator
Problem solved
Functional benefit
Brands
- Bright Spark Apprentice Program: Apprenticeship program for electrical lineworkers, cable jointers, and technicians.
- Energy Storage as a Service (ESaaS)
- Aurora Property Group
Products and services
- Electricity Distribution Network Operates and maintains the largest electricity distribution network on Australia's east coast, delivering electricity from transmission substations to end-users across Sydney, the Central Coast and the Hunter Valley via poles, wires, transformers and substations.
- Network Connections Services Connecting new premises, modifying existing connections, solar and embedded generation connections, subdivisions, embedded networks, permanently unmetered supply (PUMS), disconnections, and relocating poles or underground cables for residential, small business and large commercial customers.
- Energy Storage as a Service (ESaaS) Subscription-style shared community battery programme that lets eligible customers access energy storage without installing their own rooftop solar or home battery, saving approximately $200 per year on energy bills; accessible via retailer partners EnergyAustralia and Origin Energy.
- Community Batteries Large shared neighbourhood-scale batteries (typically 5MW capacity) that store excess solar during the day and release it at evening peak, integrated with the ESaaS programme to provide cheaper bills, better network management and greater renewable integration.
- Smart Meter Rollout Digital electricity meters that measure consumption in real time with two-way communication via radio, cellular and wireless mesh networks, enabling remote reading, remote disconnect/reconnect, time-of-use pricing, demand management and integration with solar, batteries and EV charging.
- Public EV Charging Infrastructure Public kerbside EV chargers installed on Ausgrid assets so that customers who cannot install their own home charging (apartments, rentals) can access charging points through platforms such as PlugShare.
- Pole-Mounted Batteries Compact batteries installed on utility poles that provide local energy storage to balance supply and support grid stability at the neighbourhood level.
- Network Tariffs (Demand, Time-of-Use, Controlled Load, Two-way Solar Export) Regulated tariff structures including demand tariffs, time-of-use tariffs, controlled-load tariffs (EA030 for large hot water 250-630L supplied 6+ hrs/day; EA040 for smaller hot water 100-250L supplied 16+ hrs/day including 4+ hrs 7am-5pm) and a two-way solar export tariff with peak/off-peak reward/charge windows, billed monthly.
- Customer Portal Online self-service platform at services.ausgrid.com.au where customers can manage connections, track complaints, access up to two years of metering data and handle account-related tasks.
- Bright Spark Apprentice Program Structured electrical apprenticeship programme training lineworkers, cable jointers and technicians, with on-the-job and off-the-job rotations and a current female representation of 28% alongside mature-age participants.
- Electric Prime Mover (Volvo FH Aero Electric) Heavy-Fleet Trial Trial fleet electrification service using a Volvo FH Aero Electric prime mover combined with HubZero Energy battery-assisted fast charging, demonstrating heavy-fleet capability comparable to diesel.
- Ohm Dome Wiring Training Space Purpose-built residential-wiring training facility at Ausgrid's Silverwater Learning Centre that replicates a home setting for 16 weeks of intensive apprentice training per year.
Quantifiable outcome
- Approximately $200 savings per year on energy bills for community battery participants
- +5 more outcomes
Companies that use Ausgrid
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
Ausgrid technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature7 records
Ausgrid partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and minor.
- Volvo GroupcoreAusgrid partnered with Volvo Group to trial the Volvo FH Aero Electric prime mover for heavy freight operations across NSW. Volvo Group provides the electric prime mover vehicle technology and E-Mobility Solutions expertise. Early results show the vehicle performing comparably to diesel counterparts.
- HubZero EnergycoreAusgrid partnered with Aussie start-up HubZero Energy to test a new heavy vehicle charging solution combining standard grid connection with integrated battery storage. The rapid deployment, battery-assisted fast charging technology avoids the need for complex grid upgrades and can be installed in hours rather than weeks.
- EnergyAustraliacoreEnergyAustralia is a participating retailer partner for Ausgrid's Energy Storage as a Service (ESaaS) program. Customers can sign up for community battery access through EnergyAustralia to receive approximately $200 per year in energy bill savings.
- Origin EnergycoreOrigin Energy is a participating retailer partner for Ausgrid's Energy Storage as a Service (ESaaS) program. Customers can sign up for community battery access through Origin Energy to receive approximately $200 per year in energy bill savings.
- Australian Energy Regulator (AER)majorThe AER regulates Ausgrid as a Distribution Network Service Provider (DNSP) in the National Electricity Market. The AER implements and enforces the Ring-fencing Guideline and conducts five-year Regulatory Reset processes to set network pricing and expenditure allowances.
- NSW Energy - Accredited Service ProviderscoreAccredited Service Providers (ASPs) at Level 1, 2, and 3 are authorized to perform design or contestable work on Ausgrid's network. ASPs must be accredited by the NSW Department of Planning and Environment and authorized with Ausgrid. A full list of ASPs is available on the NSW Energy website.
- ARENA (Australian Renewable Energy Agency)coreThe community battery rollout and Energy Storage as a Service (ESaaS) program is delivered as part of Federal Government ARENA funding. This funding supports making renewable energy benefits accessible to a wider segment of the community including those unable to install personal solar or batteries.
- Aurora Property GroupminorSurplus properties identified as not essential for network operations may be sold to Aurora Property Group. Sales undergo rigorous independent valuation to ensure fair value for customers. This helps speed up savings for customers and avoids exposure to holding costs, development costs, and property market fluctuations.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Ausgrid competitors and assessment
Company assessmentRegional players
- Aurora Energy: Aurora Energy is a Tasmanian electricity distributor and retailer owned by the Tasmanian Government. Comparable as a fellow Australian regulated electricity distributor, though smaller in scale and serving a different geographic market.
Direct peers
- Essential Energy: Essential Energy is a NSW government-owned DNSP covering 95% of NSW by area across rural and regional areas. Directly comparable as a fellow regulated Australian distribution network operator with similar regulatory obligations, customer base dynamics, and exposure to network modernization capex.
- Endeavour Energy: Endeavour Energy is another regulated DNSP in NSW serving western Sydney, the Illawarra, and the South Coast. Directly comparable as a fellow Australian electricity distributor operating under the same AER regulatory framework with similar network tariff structures and customer segments.
- CitiPower / Powercor: CitiPower and Powercor are Victorian DNSPs owned by CK Infrastructure. Directly comparable as fellow regulated Australian electricity distributors facing similar AER reset cycles, DER integration pressures, and EV charging deployment challenges.
- Energex: Energex is the DNSP for South East Queensland, serving the Brisbane region. Directly comparable as a fellow Australian electricity distributor under the same AER regulatory framework, with comparable scale, urban density, and renewable integration challenges as Ausgrid.
- United Energy: United Energy is a Victorian DNSP serving Melbourne's south-eastern suburbs and Mornington Peninsula. Directly comparable as a fellow regulated Australian distributor with similar urban density, commercial customer mix, and AER regulatory framework.
- Jemena: Jemena owns and operates electricity distribution networks in north-west Melbourne and northern Sydney. Directly comparable as a fellow Australian DNSP with similar regulatory structure and customer-facing services such as connections and metering.
- Western Power: Western Power is the government-owned DNSP for the south-west of Western Australia. Comparable as a fellow large-scale Australian regulated electricity distributor, though serving a different geography and operating under different state-specific regulatory arrangements.
- SA Power Networks: SA Power Networks is the DNSP for South Australia, with very high rooftop solar penetration making it a useful comparator for Ausgrid's DER integration challenges. Directly comparable as a fellow AER-regulated Australian electricity distributor.
Broad incumbents
- TransGrid: TransGrid owns and operates the high-voltage transmission network across NSW and the ACT. Comparable as a regulated NSW electricity network operator, but operates at the transmission level rather than distribution, offering a broader incumbent perspective on the same regional grid.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Ausgrid social profiles
Digital presenceAusgrid compliance and trust
Trust signalCompliance7 records
Ausgrid financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ausgrid leadership team
Management profileNumber of profiles
Profiles3 records
Ausgrid subsidiaries and ownership
Company hierarchySubsidiaries5 records
Ausgrid funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ausgrid M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ausgrid
What does Ausgrid do?
Ausgrid owns and operates the largest electricity distribution network on Australia's east coast, delivering power from transmission substations to homes and businesses across Sydney, the Central Coast and the Hunter Valley via poles, wires, transformers and substations. Around this core regulated network, Ausgrid sells grid-modernisation services including new connections, smart meter rollout, community batteries and Energy Storage as a Service (ESaaS), public EV charging infrastructure, pole-mounted batteries, and a range of AER-regulated network tariffs for residential and commercial customers.
Is Ausgrid a public or private company?
Ausgrid is a private company. It is classified as state government owned and is currently operating.
When was Ausgrid founded?
Ausgrid was founded in 1900. It employs 1,001 to 5,000 people.
Where is Ausgrid based?
Ausgrid is headquartered in Sydney, Australia, in the Oceania region.
How does Ausgrid make money?
One revenue line is on record: network Tariff Revenue.
Who are Ausgrid's main competitors?
Aurora Energy is listed as a regional player. Direct peers are Essential Energy, Endeavour Energy, CitiPower / Powercor, Energex, United Energy, Jemena, Western Power and SA Power Networks. TransGrid is listed as a broad incumbent.
Does Ausgrid have an API?
No public API is recorded for Ausgrid.
What industry is Ausgrid in?
Ausgrid's product category is Electricity Distribution Network Services. Its primary akta.pro industry code is EUADABAI, Electric Distribution System Owners (Wires-Only Companies), with a secondary code of EUADAPAE, Microgrids & Energy Management Controllers (Campus/Community/Industrial). Its NAICS code is 22112 and its SIC code is 4911.