ENERGEX
ENERGEX operates the regulated monopoly electricity distribution network for South East Queensland, delivering power to residential, commercial, and industrial customers across Brisbane, the Gold Coast, and the Sunshine Coast through transmission lines, substations, and smart meter infrastructure under Energy Queensland.
- Company typePrivate
- Founded1997
- HeadquartersNewstead, Australia
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What ENERGEX does
ENERGEX is the regulated monopoly electricity distribution network operator for South East Queensland, Australia. The entity is a Queensland Government Owned Corporation operating under the Energy Queensland group alongside Ergon Energy Network, which covers regional and remote Queensland. ENERGEX distributes electricity to residential, commercial, and industrial customers across metropolitan and regional SEQ — including Brisbane, the Gold Coast, and the Sunshine Coast — via an installed base of transmission lines, distribution powerlines, substations, and neighbourhood transformers.
Revenue is earned primarily through regulated network charges approved by the Australian Energy Regulator (AER) and passed through to end customers via electricity retailers (Origin, AGL, Ergon Energy Retail). Supplementary revenue streams include one-off connection services for new connections and subdivisions, and metering installation/reading services. Network pricing is not publicly disclosed on the company's website. Customer concentration is structurally diversified across millions of residential and commercial connections, with no single customer creating material revenue dependency.
The product portfolio centres on distribution network services, augmented by a layer of digital and demand-side tools: smart meter infrastructure enabling time-of-use pricing, the Outage Finder (real-time outage mapping), Lightning Tracker, the Life Support Program, network-scale battery storage assets, PeakSmart air conditioning demand response, and customer/contractor self-service portals. Recent capability extensions include EV charging connection services, home battery integration, Home Energy Management Systems (HEMS), and the May 2026 Flood Tuff device trial — an Australia-first resilience initiative targeting flood-prone substations. Channel architecture is built around retailer pass-through billing, 24/7 phone contact centres, online self-service portals, and a dedicated Electrical Partners Portal for accredited solar installers and electrical contractors.
ENERGEX firmographics
Firmographics- Name
- ENERGEX
- Legal name
- Energex
- Website
- https://energex.com.au
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- ENERGEX operates the regulated monopoly electricity distribution network for South East Queensland, delivering power to residential, commercial, and industrial customers across Brisbane, the Gold Coast, and the Sunshine Coast through transmission lines, substations, and smart meter infrastructure under Energy Queensland.
- Ownership category
- akta.pro rank
ENERGEX industry classification
Industry- Product category
- Electricity Distribution Services
- NAICS
- Electric Power Transmission, Control, and Distribution (22112), Electric Power Distribution (221122)
- SIC
- Electric Services (4911)
- akta.pro primary industry
- Outage Management & Restoration Optimization (FLISR, Crew/Resource Optimization) (EUADAHAJ)
- akta.pro secondary industries
- High-Voltage Electrical Systems (Switchgear, Transformers, Protection & Control) (EUAEAFAA), Grid Interconnection, Power Quality & Electrical Infrastructure Service (Transformers, Switchgear) (TLAKAMAM)
Keywords
Where ENERGEX is headquartered
LocationHeadquarters
- HQ city
- Newstead
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
ENERGEX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain
Revenue model
- Network Charges: Regulated revenue from electricity distribution network charges passed through to customers via retailers. As a regulated monopoly utility, Energex earns revenue based on regulated network tariffs approved by the Australian Energy Regulator for operating the distribution network in South East Queensland.
- Metering Services: Charges for metering installation, reading, and data services for residential and commercial customers across the network
- Connection Services: Fees for new connections, subdivisions, and modifications to the electricity network for residential, commercial, and large customer installations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard network tariffs for residential and business customers |
Distribution channels5 records
Marketing channels7 records
ENERGEX product offering
Product offeringCore offering
ENERGEX operates the regulated electricity distribution network across South East Queensland, owning and managing transmission lines, distribution powerlines, substations, and neighbourhood transformers. It provides network connection services, smart metering, demand management programs (such as PeakSmart air conditioning and network batteries), and customer-facing tools for outage management and safety. Revenue is earned via regulated network tariffs approved by the Australian Energy Regulator and passed through to end customers via electricity retailers.
Product overview
Energex is Queensland's largest electricity distribution network operator serving South East Queensland. The company offers a portfolio of grid management and customer-facing products including the Outage Finder (real-time outage mapping), Smart Metering infrastructure, Solar PV and EV Charging connections, Network and Home Battery storage solutions, PeakSmart Air Conditioning demand management, Lightning Tracker, and the Life Support Program for vulnerable customers. These products are supported by customer portals (Customer Self Service and Electrical Partners Portal) and demand management services. The core offering is electricity distribution network services with digital tools for outage management, metering, and energy optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Electricity Distribution Network Services Core regulated distribution service delivering electricity from transmission network to homes and businesses across South East Queensland via transmission lines, distribution powerlines, substations, and neighbourhood transformers.
- Smart Metering Services
Quantifiable outcome
- Wholesale electricity prices briefly exceeded $19,728/MWh during evening peak hours on January 15, 2026, demonstrating the extreme price volatility that Energex's demand management programs aim to address
- +1 more outcomes
Companies that use ENERGEX
Customer profileSegments4 records
Ideal customer profiles4 records
ENERGEX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ENERGEX partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- DentonsminorDentons, a global law firm, and Energex co-published an industry analysis on the sustainable aviation fuel (SAF) market reflecting on 2025 developments and providing an outlook for 2026. The joint analysis covered UK SAF Mandate and EU ReFuelEU Aviation regulations.
- Ergon Energy NetworkcoreEnergex and Ergon Energy Network, both part of Energy Queensland, regularly collaborate on network operations, vegetation management, safety campaigns, and research initiatives. Ergon Energy Network serves regional and remote Queensland while Energex serves South East Queensland.
- Queensland Fire Department (QFD)coreEnergex, Ergon Energy Network, and Queensland Fire Department jointly remind landholders about safety when conducting hazard reduction burns near power poles and powerlines, particularly ahead of bushfire season.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
ENERGEX competitors and assessment
Company assessmentDirect peers
- Jemena: Jemena operates electricity distribution networks in north-western Melbourne and gas distribution across New South Wales. As an AER-regulated distributor with overlapping capability in network operations, smart metering, and demand management, Jemena is a relevant peer for benchmarking Energex's regulated performance and product strategy.
- AusNet Services: AusNet Services operates the electricity distribution network across northern and eastern Victoria, as well as gas distribution and transmission assets. Comparable to Energex as a regulated AER DNSP, with overlapping capabilities in smart metering, demand response, and network battery deployment.
- Ergon Energy Network: Sister entity under the Energy Queensland group, Ergon Energy Network operates the regulated electricity distribution network for regional and remote Queensland. It is the most directly comparable peer given shared ownership, regulatory framework, and operational model — effectively Energex's mirror for the rest of Queensland.
- Western Power: Western Power is the Government of Western Australia-owned electricity transmission and distribution network operator serving the south-west of Western Australia. It is comparable to Energex as a state-owned, regulated distribution utility with a similar product suite and exposure to renewable integration challenges.
- United Energy: United Energy distributes electricity across Melbourne's south-eastern suburbs and the Mornington Peninsula. It is a directly comparable regulated Victorian DNSP operating under the same national AER framework as Energex, with a comparable product offering for residential and commercial customers.
- Endeavour Energy: Endeavour Energy operates the electricity distribution network across Greater Western Sydney, the Blue Mountains, the Illawarra, and the South Coast of New South Wales. As a regulated DNSP with comparable customer base, network infrastructure, and regulatory exposure, it is a direct peer to Energex in scale, product mix, and operational challenges.
- Essential Energy: Essential Energy distributes electricity across 95% of New South Wales by geography, serving regional and rural customers. It is a comparable regulated DNSP to Energex with similar regulatory oversight under the AER, comparable connection services, and similar exposure to weather-driven outage restoration.
- Ausgrid: Ausgrid operates the largest electricity distribution network in Australia, serving Sydney, the Central Coast, and the Hunter region of New South Wales. It is a directly comparable regulated DNSP operating under the same AER regulatory framework as Energex, with a similar product portfolio of smart meters, connections, and demand management.
- SA Power Networks: SA Power Networks is the regulated electricity distribution network operator for South Australia, serving Adelaide and regional areas. It is a directly comparable peer to Energex in regulatory framework, customer segmentation, and product portfolio, with one of the highest rooftop solar penetrations globally.
- CitiPower and Powercor: CitiPower (Melbourne CBD and inner suburbs) and Powercor (western Victoria) are operated by the same entity and represent two of Victoria's five regulated DNSPs. They are directly comparable peers as AER-regulated distribution businesses with similar product portfolios including smart meters, solar connections, and demand management programs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ENERGEX social profiles
Digital presenceENERGEX financial estimates
Financial estimateRevenue estimate
Valuation estimate
ENERGEX leadership team
Management profileNumber of profiles
Profiles2 records
ENERGEX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ENERGEX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ENERGEX
What does ENERGEX do?
ENERGEX operates the regulated electricity distribution network across South East Queensland, owning and managing transmission lines, distribution powerlines, substations, and neighbourhood transformers. It provides network connection services, smart metering, demand management programs (such as PeakSmart air conditioning and network batteries), and customer-facing tools for outage management and safety. Revenue is earned via regulated network tariffs approved by the Australian Energy Regulator and passed through to end customers via electricity retailers.
Is ENERGEX a public or private company?
ENERGEX is a private company. It is classified as state government owned and is currently operating.
When was ENERGEX founded?
ENERGEX was founded in 1997. It employs 1,001 to 5,000 people.
Where is ENERGEX based?
ENERGEX is headquartered in Newstead, Australia, in the Oceania region.
How does ENERGEX make money?
Three revenue lines are on record. Network Charges are the primary driver. The others are metering Services and connection Services.
Who are ENERGEX's main competitors?
Direct peers on record are Jemena, AusNet Services, Ergon Energy Network, Western Power, United Energy, Endeavour Energy, Essential Energy, Ausgrid, SA Power Networks and CitiPower and Powercor.
Does ENERGEX have an API?
No public API is recorded for ENERGEX.
What industry is ENERGEX in?
ENERGEX's product category is Electricity Distribution Services. Its primary akta.pro industry code is EUADAHAJ, Outage Management & Restoration Optimization (FLISR, Crew/Resource Optimization), with a secondary code of EUAEAFAA, High-Voltage Electrical Systems (Switchgear, Transformers, Protection & Control). Its NAICS code is 22112 and its SIC code is 4911.