Bandhan Bank

What Bandhan Bank does

Bandhan Bank Limited is an Indian scheduled commercial bank headquartered in Kolkata, West Bengal, operating under RBI regulation and listed on the NSE and BSE under the ticker BANDHANBNK. Incorporated in 2015 following the conversion of Bandhan Financial Services (a microfinance institution established in 2001) into a universal bank, the bank IPO'd in March 2016 and serves more than 3.2 crore customers through nearly 2,000 branches spanning 35 of India's 36 states.

The bank operates a diversified universal banking platform organized across three segments: Personal Banking (savings accounts, fixed deposits, recurring deposits, credit cards, home loans, gold loans, personal loans, two-wheeler and car loans, and insurance), Business Banking (micro loans, aspiring business loans, agri loans, current accounts, corporate salary accounts, cash management, trade finance, and merchant payment solutions), and NRI Banking (NRE/NRO accounts, FCNR-B deposits up to 7.1%, and remittance services). Its technology stack includes the proprietary mBandhan 2.0 mobile application, internet and corporate internet banking platforms, WhatsApp banking, doorstep banking, and integrations with UPI, ASBA, NACH, EPFO, Google Pay, PhonePe, and Paytm. The bank holds ISO 27001:2022 and ISO 22301:2019 certifications.

Bandhan's business model is primarily net interest income driven, with a Q1 FY27 loan portfolio of Rs 1.56 lakh crore growing 16.4% year-over-year, funded by Rs 1,64,886 crore of deposits (CASA ratio of 29.40%, retail deposits at 73.96%). The bank has executed a strategic shift from a microfinance-heavy book toward secured lending, with the corporate loan book (Rs 56,000 crore) now exceeding the microfinance portfolio (approximately 23% of total loans). Revenue diversification includes fee and commission income from banking services and treasury operations, though treasury income declined 90% in Q1 FY27. Distribution is hybrid: branch-led for rural and semi-urban financial inclusion plus digital self-serve channels.

Name

Bandhan Bank

Legal name

Bandhan Bank Limited

Website

https://bandhanbank.com

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Bandhan Bank is an Indian universal bank serving 32 million+ retail and SME customers through nearly 2,000 branches and digital channels, offering deposits, loans, insurance, and NRI banking while transitioning from its microfinance origins toward diversified secured lending.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (522110), Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

Commercial Banks, Nec (6029), National Commercial Banks (6021)

akta.pro primary industry

Small Business Banking (Microbusiness/Sole Proprietor) (FSABAAAI)

akta.pro secondary industries

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), Consumer & Retail (CPG, Food, Apparel) (FSABACAM), Retail-focused Neobanks (Mass Market) (FSABAFAA)

Keywords

• Retail banking services
• Microfinance lending
• NRI banking products
• Corporate banking services
• Digital banking platform

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Net Interest Income: Interest income from loan portfolio (microfinance, retail loans, corporate loans, home loans, gold loans, business loans) minus interest paid on deposits. Primary revenue driver with loan portfolio growing 16.4% YoY to ₹1.56 lakh crore.
2. Fee and Commission Income: Fees from banking services including account maintenance, transaction fees, processing fees on loans, and service charges.
3. Treasury Income: Income from investment securities and treasury operations, though treasury earnings declined 90% impacting Q1 FY27 performance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Bandhan Bank is an Indian universal bank that provides a full suite of retail, business, and NRI banking products and services. Its core offering spans deposit products (savings, fixed, recurring, NRE/NRO, FCNR-B), retail lending (home, gold, personal, two-wheeler, car, loan against property), business and microfinance lending (micro loans, aspiring business loans, agri loans, SME/corporate loans, trade finance, cash management), cards (credit and debit), insurance and investment distribution (life, health, general insurance, mutual funds, demat/trading), and digital banking channels (mBandhan 2.0 mobile app, internet banking, WhatsApp banking, doorstep banking, corporate internet banking). Revenue is earned primarily through net interest income on the loan book and fee/commission income on banking services.

Product overview

Bandhan Bank operates as a universal bank offering a comprehensive suite of banking products and services across personal, business, and NRI segments. The bank's product portfolio includes core deposit products (Savings Accounts, Fixed Deposits, Recurring Deposits), retail lending (Home Loans, Gold Loans, Personal Loans, Two-Wheeler Loans, Car Loans), business banking (Micro Loans, Business Loans, Current Accounts, Corporate Salary Accounts), wholesale/corporate banking, and NRI banking services (NRE/NRO Accounts, FCNR-B Deposits, Remittance). The bank provides digital banking channels including Internet Banking, Mobile Banking (mBandhan 2.0), WhatsApp Banking, and Corporate Internet Banking. Additional offerings encompass insurance products (Life, Health, General), investment products (Mutual Funds, Demat Accounts), government scheme access, and transaction banking services (Cash Management, Trade Finance, Merchant Payments). The bank has expanded its corporate lending presence with dedicated branches in major business hubs like Mumbai's Bandra Kurla Complex, while maintaining its microfinance heritage with micro loans for underserved segments.

Differentiator

Problem solved

Functional benefit

Brands

• mBandhan 2.0: Mobile banking application for customers to access banking services on-the-go
• Cyber Cop
• Delights

Products and services

• Savings Accounts

Quantifiable outcome

• Loan portfolio growth of 16.4% YoY to ₹1.56 lakh crore in Q1 FY27
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Rohit ShettycoreGTM or Marketing Partner · 13 July 2026CSR campaign 'Cyber Cop' - nationwide cyber fraud awareness initiative presented by Hindustan Times. Leverages Rohit Shetty's 'cop universe' film popularity to promote safer digital behaviour and encourage reporting via National Cyber Crime Reporting Portal and 1930 helpline.
• Hindustan TimesminorGTM or Marketing Partner · 13 July 2026Media partner for 'Cyber Cop' cyber fraud awareness campaign. Joint initiative to promote cyber safety awareness across India.
• Corporate Banking Clients (Mumbai BKC Branch)coreOthers · 18 June 2026Dedicated corporate banking branch in Mumbai's Bandra Kurla Complex exclusively serving large corporates, mid-sized enterprises, and institutional clients with tailored financial solutions including relationship management, structured finance, and sector-specific advisory services.
• KidZania IndiaminorStrategic or Co-development Partner · 17 June 2026Partnership to create immersive banking role-play experience for children at KidZania facilities in Mumbai and Delhi NCR. Designed to teach basic financial concepts including opening accounts, withdrawing money, and understanding banking through hands-on activities using KidZania's 'kidZos' currency.
• Aegon Life InsurancecoreStrategic or Co-development Partner · 24 July 2023Bandhan Financial Holdings set to acquire Aegon Life Insurance (digital-focused insurer with ~300,000 customers) through competitive bidding process, subject to regulatory approval. Expands Bandhan's presence beyond banking and asset management.
• IDFC Asset Management Company LtdcoreStrategic or Co-development Partner · 6 April 2022Consortium led by Bandhan Financial Holdings (with GIC and ChrysCapital) acquired IDFC Asset Management Company Ltd and IDFC AMC Trustee Company for Rs 4,500 crore - largest deal in Indian asset management industry, pending regulatory approval.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• AU Small Finance Bank: AU Small Finance Bank is the closest comparable — also a former NBFC/microfinance-rooted institution converted to a universal bank with deep retail/SME/rural penetration across India. It competes head-to-head for microfinance, small business loans, and retail deposits.
• IndusInd Bank: Private-sector bank with comparable scale (~2,000+ branches) and a parallel focus on SME, vehicle finance, and microfinance-adjacent lending. Competes directly for retail deposits and small-business credit.
• Federal Bank: Mid-sized private-sector bank with a particularly strong NRI franchise — directly comparable to Bandhan's NRE/NRO/FCNR offerings — and a meaningful retail/SME loan book across south and west India.
• IDFC First Bank: Corporate-banking-origin private-sector bank pivoting heavily into retail deposits and consumer lending. Direct peer given (a) Bandhan's similar corporate-to-retail pivot and (b) Bandhan Financial Holdings' consortium acquisition of IDFC Asset Management.
• Ujjivan Small Finance Bank: Small finance bank with microfinance heritage, deep semi-urban/rural branch presence, and an analogous small-ticket deposit and loan book. Among the most direct peers in microfinance-to-bank transformation and customer-segment profile.

Broad incumbents

• HDFC Bank: India's largest private-sector bank offers the full retail/SME/corporate/NRI suite that Bandhan also delivers, but at materially greater scale, branch coverage, and product breadth. Sets the competitive benchmark for retail deposit pricing and digital banking.
• ICICI Bank: Top-tier private sector bank with a parallel universal banking franchise across retail, SME, and corporate segments. Competes for the same pool of retail depositors, mortgage borrowers, and corporate clients as Bandhan, especially after Bandhan's BKC corporate banking push.
• Axis Bank: Major private-sector bank with strong retail, corporate, and NRI franchises — and notably the destination for Bandhan's outgoing CFO. Direct overlap in mid-corporate banking, retail deposits, and NRI services, particularly with Bandhan's new BKC corporate branch.
• Kotak Mahindra Bank: Highly digital-forward private-sector bank with a strong retail deposit franchise and aggressive 811-style digital acquisition model. Sets the benchmark Bandhan's mBandhan 2.0 app must match in customer experience and product breadth.

Emerging players

• Bajaj Finance: Leading Indian NBFC competing for retail consumer loans, gold loans, two-wheeler financing, and small-business credit — the same lending categories Bandhan targets via its retail and SME vertical, though via a non-bank balance sheet model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bandhanbank_in
• YouTubeyoutube.com/c/BandhanBankLimited
• Facebookfacebook.com/bandhanbank.in
• LinkedInlinkedin.com/company/bandhanbank
• Instagraminstagram.com/bandhan_bank?igshid=1hbft4drayve0

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds3 records

Investors5 records

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M&A3 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bandhan Bank