Definition Health

What Definition Health does

Definition Health is a UK-based digital health company founded in 2018 and headquartered in Worthing, employing 11-50 staff. It operates within the VitalHub group under the VitalHub UK banner, which consolidates multiple UK digital health brands serving the NHS. The company's flagship offering is LifeBox by VitalHub, a cloud-based digital pre-operative assessment platform that enables patients to complete assessment tasks from home, provides a centralised clinical dashboard for care teams across the surgical pathway, and supports earlier risk identification to reduce late-stage surgery cancellations. Beyond LifeBox, the VitalHub UK portfolio spans patient flow and demand/capacity management (SHREWD, MCAP, Beautiful Information), planned care optimisation (Intouch with Health, Synopsis, MyPathway), mental health crisis care (S12 Solutions, Resilience, statutory MHA forms, Novari Health), workforce and compliance (Pathway, Premier IT, Accent, Job Planning), and data automation and analytics (Hicom, Insights).

The underlying technology architecture is a cloud-based digital health platform with modules for patient engagement, clinical dashboards, referral management and statutory form handling. The portfolio has been built materially through acquisition: Novari Health and Induction Healthcare were both acquired by VitalHub UK in 2025, adding waiting list management and patient engagement/virtual care capabilities respectively. The product surface is supplemented by partnerships, including CEMBooks for operational insight, MedCurrent integrated with IMS MAXIMS for radiology Clinical Decision Support, and a South West Provider Collaborative commission of Novari's mental health coordinated access system.

Definition Health's commercial model is enterprise SaaS licensing to NHS organisations on annual subscription contracts, sold via a direct enterprise field sales motion with 'Book a Demo' as the primary conversion mechanism. Customers are NHS acute trusts, hospitals, Integrated Care Boards and mental health trusts; named references include The Montefiore Hospital, Kingston Hospital, Ashford and St Peter's Hospital, NHS Hampshire and Isle of Wight, and an SE London NHS Trust. The company has been supported by accelerator programmes (DigitalHealth.London, HealthTech|X) and grant funding (SBRI Healthcare), and raised approximately $7.4M in October 2024 to fund portfolio expansion. Geographic operations are exclusively United Kingdom, with no disclosed international footprint at the Definition Health / VitalHub UK level.

Name

Definition Health

Legal name

VitalHub

Website

https://definitionhealth.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Definition Health is a UK digital health company, operating as part of VitalHub UK, that delivers LifeBox, a cloud-based pre-operative assessment platform for NHS hospitals, alongside a broader portfolio of patient flow, mental health crisis care, workforce management and analytics solutions.

Ownership category

akta.pro rank

Product category

Digital Health Software

NAICS

Offices of Physicians (6211)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Digital pre-operative assessment
• Patient engagement platform
• Surgical pathway software
• NHS digital health
• Perioperative care technology

Headquarters

HQ city

Worthing

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Software Licensing/Subscription: SaaS-based digital health platform sold to NHS Trusts and hospitals through enterprise licensing agreements. The presence of a 'Book a Demo' CTA and focus on NHS organisations indicates subscription or license-based revenue from public sector healthcare providers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Definition Health provides a cloud-based digital pre-operative assessment platform (branded LifeBox by VitalHub following acquisition) that enables patients to complete pre-operative assessment from home while giving clinical teams a single, secure view of patient information, documents and risk indicators across the surgical pathway. The platform is purpose-built for NHS workflows and supports elective recovery by reducing unnecessary hospital visits and late-stage surgery cancellations.

Product overview

Definition Health operates as a platform-plus-modules architecture combining multiple acquired UK digital health brands under VitalHub UK. The portfolio includes LifeBox by VitalHub as the flagship digital pre-operative assessment platform, alongside complementary products for patient flow management (SHREWD, Beautiful Information, MCAP), planned care optimization (Intouch with Health, Synopsis, MyPathway), mental health crisis care (S12 Solutions, Novari Health, Strata Health, Resilience), workforce and compliance management (Pathway, Course Manager, Arena, Accent, Premier IT, Job Planning), and data analytics (Hicom, Insights). The portfolio is designed to coordinate patient movement across the entire health system, supporting NHS organisations from Integrated Care Boards to individual NHS Trusts and hospitals, with solutions spanning unplanned care, planned care, mental health, and workforce management.

Differentiator

Problem solved

Functional benefit

Brands

• LifeBox by VitalHub: Complete digital pre-operative assessment platform
• SHREWD
• MCAP
• Intouch with Health
• Synopsis
• Strata Health
• Novari Health
• Induction Healthcare
• MyPathway
• Beautiful Information
• S12 Solutions
• MedCurrent
• Hicom
• BookWise
• Premier IT
• Insights

Products and services

• LifeBox by VitalHub Complete digital pre-operative assessment platform that enables personalised patient care, supports hospital decision-making and unlocks additional capacity for healthcare teams. Patients can complete key parts of pre-operative assessment from home, reducing unnecessary hospital visits and supporting NHS elective recovery. Targeted at NHS Trusts, hospitals and Integrated Care Boards.

Quantifiable outcome

• Eliminating the need for unnecessary hospital visits
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• CEMBooksminorGTM or Marketing Partner · 1 January 2026Partnership focused on supporting NHS organisations with complementary digital tools for operational insight and situational awareness. Combines VitalHub UK's patient flow solutions with CEMBooks operational tools.
• South West Provider CollaborativecoreChannel Partner/ Reseller/ Distributor · 1 January 2025First NHS organisation to commission Novari Health's workflow, referral and waiting list management software following VitalHub UK's acquisition of Novari. Represents key NHS customer implementation of acquired technology.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• IMS MAXIMS: UK-based supplier of electronic patient record (EPR) and clinical software to NHS Trusts, directly overlapping with VitalHub UK's clinical and patient-flow modules. Now also a VitalHub technology partner, which blurs the line between competitor and collaborator.
• DrDoctor: UK digital health company providing patient communication, appointment management and patient-flow tooling to NHS Trusts — comparable to Intouch with Health, Synopsis and MyPathway within the VitalHub UK portfolio.
• accuRx: NHS-focused patient engagement and communication platform used by primary care and secondary care providers; comparable to MyPathway and Induction Healthcare's patient-engagement functionality.
• Patients Know Best: UK patient portal and personal health record platform deployed across NHS Trusts; comparable to the patient-facing components of LifeBox and MyPathway.

Broad incumbents

• System C Healthcare: Established UK health IT vendor supplying EPR, maternity and child health systems to NHS Trusts — broader portfolio than VitalHub UK but competes for the same NHS IT budget and integration real estate.
• EMIS Group: Major UK clinical software provider (primary care and secondary care) and a listed UK health-tech incumbent; competes with VitalHub UK for NHS digital spend, particularly where primary-care data feeds secondary-care pathways.
• TPP: UK supplier of the SystmOne EPR used across NHS primary and secondary care; a broad incumbent whose footprint overlaps with VitalHub UK's pathway and patient-flow modules.

Emerging players

• Radar Healthcare: UK health-tech company focused on patient safety, risk and quality management for NHS and private providers; an emerging player in adjacent governance and operational modules where VitalHub UK's Hicom and Insights compete.
• CLEO Systems (formerly known as IMMJ Systems): UK digital health vendor offering electronic document management and pre-operative assessment solutions to NHS Trusts — directly comparable to Synopsis and LifeBox by VitalHub.

Regional players

• Orion Health: International health IT vendor with a UK presence providing population health, patient flow and integration platforms; comparable to SHREWD, Beautiful Information and Hicom, though primarily operating outside the UK in its home markets.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/DefinitionH18

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Definition Health