Care Hires
Care Hires is a UK-based SaaS platform that connects social care providers with staffing agencies to manage shifts, compliance, and consolidated invoicing across residential, nursing, supported living, and specialist education settings, serving 1,200+ providers and 1,300+ agencies.
- Company typePrivate
- Founded2019
- HeadquartersLeicester, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Care Hires does
Care Hires Limited is a UK-based workforce management SaaS platform purpose-built for the social care sector, founded in 2018/2019 and headquartered in Leicester with additional London operations. The platform connects 1,200+ care providers with 1,300+ staffing agencies, providing a single interface to log vacancies, fill shifts across the supply network, auto-verify compliance documentation (DBS checks, right to work, training certificates, references), consolidate agency invoicing into a single weekly statement per location, and generate real-time reporting on spend, fill rates, and agency performance. The product is engineered specifically for UK social care regulatory requirements including CQC inspection readiness, IR35, and VAT compliance, and is positioned as a neutral third-party vendor with no agency ownership that would create conflicts of interest. The technology stack centers on a cloud-based SaaS platform with AI-driven analytics, automated compliance verification, and shift-optimization capabilities, and the company reports 4 million+ care hours delivered through the platform with a 99.4% shift fill rate.
Care Hires monetizes primarily through a transaction-fee model, charging a platform fee on top of agreed agency rates that is added to consolidated invoices. Fees vary by client and agency agreement, with weekly invoicing and 28-day payment terms. The company operates a sales-led go-to-market motion targeting mid-market and enterprise social care providers (residential care, nursing, complex care, supported living, children's services, SEND and specialist education), with most providers going live within 4–6 weeks of signing. Named customers include Bright Futures, Thera Group, Royal British Legion, ivolve Group, Bolton Cares, iMap, Persona, Birchgrove, Godfrey Care, iBC Healthcare, First Thought Care Services, and Arcare Homes, with case studies documenting savings such as a 90% reduction in agency spend for ivolve (from £340K/month to £30K/month) and £21,000+ annual savings for iBC Healthcare.
In January 2026, the company extended its product surface with the launch of Agency Accelerator, a sub-brand operating system for staffing agencies covering finance, HR, payroll, scheduling, and marketplace functionality. The company has raised approximately £4 million in disclosed funding across rounds in April 2020, April 2022, and June 2024, with West Hill Capital leading both the 2022 and 2024 rounds. Care Hires is led by CEO Ashley Haveloch-Jones alongside a functional leadership team covering supply, sales, accounts, and IT & product.
Care Hires firmographics
Firmographics- Name
- Care Hires
- Legal name
- Care Hires Limited
- Website
- https://carehires.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Care Hires is a UK-based SaaS platform that connects social care providers with staffing agencies to manage shifts, compliance, and consolidated invoicing across residential, nursing, supported living, and specialist education settings, serving 1,200+ providers and 1,300+ agencies.
- Ownership category
- akta.pro rank
Care Hires industry classification
Industry- Product category
- Healthcare Workforce Management Software
- NAICS
- Employment Placement Agencies and Executive Search Services (56131), Payroll Services (541214), Employment Services (5613)
- SIC
- Services-Prepackaged Software (7372), Services-Employment Agencies (7361)
- akta.pro primary industry
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
- akta.pro secondary industries
- Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Healthcare Non-Clinical Temp Staffing (BPACACAO)
Keywords
Where Care Hires is headquartered
LocationHeadquarters
- HQ city
- Leicester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Care Hires business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform/Transaction Fees: Care Hires charges a fee on top of agreed agency rates. The Care Hires fee varies per client and agency agreement and is added to consolidated invoices. Weekly invoicing with 28-day payment terms.
- Weekly Consolidated Invoicing: Care Hires consolidates all agency invoices into a single weekly statement per location. They process agency invoices on behalf of providers, collecting payment and paying agencies after deducting their platform fee.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Quote-based pricing with variable fees per client and agency agreement |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Care Hires product offering
Product offeringCore offering
Care Hires is a cloud-based, AI-driven workforce management SaaS platform that enables UK social care providers to source, manage, and pay agency staff across multiple services from a single dashboard. The platform provides automated compliance verification (DBS, right to work, training, references), real-time shift management, consolidated agency invoicing, and performance reporting. It also operates Agency Accelerator, a separate operating system for staffing agencies on its network covering finance, HR, payroll, scheduling, and marketplace tools.
Product overview
Care Hires is a workforce management platform for social care built around a unified core product with modular add-on capabilities. The main Care Hires Platform serves as the central hub for agency staffing management, providing shift management, compliance verification, consolidated invoicing, and reporting modules. Supporting the platform is Agency Accelerator, a dedicated operating system for staffing agencies that includes finance, HR, payroll, scheduling, and marketplace tools. The platform connects 1,200+ care providers with 1,300+ agencies nationwide, processing over 4 million care hours with a 99.4% shift fill rate. Additional resources include published case studies and guides documenting provider outcomes.
Differentiator
Problem solved
Functional benefit
Brands
- Agency Accelerator: A complete operating system for agencies providing finance, HR, payroll, scheduling and marketplace tools built to support agencies that work with care providers.
Products and services
- Care Hires Platform Cloud-based workforce management SaaS platform for UK social care providers, providing shift management, agency oversight, automated compliance verification (DBS, RTW, training, references), consolidated invoicing across all agencies, and real-time reporting on spend, fill rates, and agency performance. Used by 1,200+ care services managing agency staff across residential care, nursing, complex care, supported living, children's services, and SEND settings.
- Agency Accelerator Standalone operating system for UK social care staffing agencies on the Care Hires network, providing finance, HR, payroll, scheduling, shift management, compliance, and marketplace tools so agencies can manage their workforce operations and access demand from 1,200+ care providers.
Quantifiable outcome
- 99.4% shift fill rate across the network
- +6 more outcomes
Companies that use Care Hires
Customer profileNamed customers17 records
Segments2 records
Ideal customer profiles2 records
Care Hires technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature5 records
Care Hires partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Bright FuturesminorBright Futures partnered with Care Hires to discuss hiring practices and the impact of employer reputation on clinical staffing in the autism therapy sector. The partnership highlights stories of hiring success and explores staffing challenges in California.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
Care Hires competitors and assessment
Company assessmentDirect peers
- Florence: Florence is a UK platform that connects social care providers with available care workers for shift-based work, directly competing with Care Hires on the provider–agency supply problem in UK social care.
- Aeson: Aeson operates a social care staffing app in the UK, matching care workers to provider shifts, and overlaps directly with Care Hires' core shift-fill and compliance value proposition.
- Birdie: Birdie is a UK home-care management SaaS platform serving similar care provider customers; its operating layer for agencies and visits competes for the same provider technology wallet and overlaps in workforce and compliance functionality.
Emerging players
- Log my Care: Log my Care is a UK care management platform for residential and domiciliary providers, with overlapping customer segments and an expanding footprint in workforce and compliance tooling adjacent to Care Hires.
- CareLineLive: CareLineLive provides home-care management software to UK agencies and providers, with scheduling, rostering and compliance features that overlap parts of Care Hires' shift management and invoicing modules.
Broad incumbents
- Deputy: Deputy is a global shift and workforce management SaaS used across multiple industries; while not social-care-specific, it competes for the shift management, scheduling and timesheet portion of Care Hires' platform.
- Shiftboard: Shiftboard provides workforce scheduling and shift management software for shift-based industries, representing a broader incumbent that could be extended into the social care vertical Care Hires serves.
- WorkForce Software: WorkForce Software is an established enterprise HCM and workforce management vendor whose compliance, scheduling and pay-rule capabilities overlap with parts of Care Hires' value proposition at a broader scale.
- Reed: Reed is a large UK recruitment and staffing firm that places across healthcare and social care, representing a traditional incumbent whose agency relationships and brand compete with Care Hires' agency network.
Regional players
- Hays: Hays is a global staffing and recruitment firm with UK healthcare and social care operations, providing a comparable agency-based supply channel that intersects with Care Hires' provider–agency marketplace model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Care Hires social profiles
Digital presenceCare Hires financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Hires leadership team
Management profileNumber of profiles
Profiles7 records
Care Hires funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Hires M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Hires
What does Care Hires do?
Care Hires is a cloud-based, AI-driven workforce management SaaS platform that enables UK social care providers to source, manage, and pay agency staff across multiple services from a single dashboard. The platform provides automated compliance verification (DBS, right to work, training, references), real-time shift management, consolidated agency invoicing, and performance reporting. It also operates Agency Accelerator, a separate operating system for staffing agencies on its network covering finance, HR, payroll, scheduling, and marketplace tools.
Is Care Hires a public or private company?
Care Hires is a private company. It is classified as venture growth investor backed and is currently operating.
When was Care Hires founded?
Care Hires was founded in 2019. It employs 11 to 50 people.
Where is Care Hires based?
Care Hires is headquartered in Leicester, United Kingdom, in the Europe region.
How does Care Hires make money?
Two revenue lines are on record. Platform/Transaction Fees are the primary driver. The others are weekly Consolidated Invoicing.
Who are Care Hires's main competitors?
Direct peers on record are Florence, Aeson and Birdie. Emerging players are Log my Care and CareLineLive. Broad incumbents are Deputy, Shiftboard, WorkForce Software and Reed. Hays is listed as a regional player.
Does Care Hires have an API?
No public API is recorded for Care Hires.
What industry is Care Hires in?
Care Hires's product category is Healthcare Workforce Management Software. Its primary akta.pro industry code is HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms, with a secondary code of BPACAIAB, Payroll Software & Payroll-as-a-Service (SaaS). Its NAICS code is 56131 and its SIC code is 7372.