What SeamlessMD does

SeamlessMD is a Toronto, Canada-based digital health company founded in 2012 that sells a cloud-based Digital Care Journey platform to hospitals and health systems across North America. The platform delivers personalized, evidence-based care plans across mobile, tablet, and web to guide patients step-by-step through pre-operative, in-hospital, and post-operative phases, with extensions into chronic care management, maternity, oncology, mental health, and bundled payment programs. Core technology components include a Care Plan Library covering 15+ specialties, real-time dashboards and analytics, automated self-care guidance driven by configurable algorithms, and native EHR integrations with Epic, Cerner, Meditech, and Allscripts — including a dedicated MyChart Care Companion Content module embedded inside Epic workflows with bilingual English/Spanish support. The platform holds a SOC 2 Type II attestation, is listed on the Epic App Orchard, and is verified by Ontario Health/OTN.

The company monetizes through annual enterprise SaaS subscriptions sold via direct field sales to large hospital systems, with quote-based pricing and no publicly disclosed tiers; named customers include Atrium Health, UAB Medicine, MultiCare, Mount Sinai, Stanford, Rush University Medical Center, Baystate Health, Thunder Bay Regional, University of Rochester Medicine, and Ontario-based Trillium Health Partners, William Osler, Sunnybrook, and North York General. Go-to-market targets CIO, CMIO, and clinical leadership and is supported by published case studies citing 40+ clinical studies, an ROI calculator, and The Digital Patient podcast. Total disclosed funding is approximately $4.14M across three rounds, with the last priced round in August 2020 led by MEDTEQ+, and the company employs between 11 and 50 people. Strategic priorities visible in the data are deepening multi-specialty penetration inside existing accounts, expanding chronic care and bundled-payment modules, and reinforcing Ontario public-sector traction.

Name

SeamlessMD

Legal name

SeamlessMD

Website

https://seamless.md

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

SeamlessMD provides a cloud-based digital care journey platform enabling hospitals and health systems across North America to engage, monitor, and educate patients across surgical and chronic care journeys through EHR-integrated mobile and web virtual companions.

Ownership category

akta.pro rank

Product category

Digital Patient Engagement Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

akta.pro secondary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Digital patient engagement
• Remote patient monitoring
• Care journey platform
• EHR integration software
• Clinical care pathways

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Digital patient engagement platform subscription model, likely structured as per-patient or per-facility licensing, common for healthcare SaaS platforms serving health systems. Specific pricing tiers are not publicly disclosed and appear to be quote-based.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

SeamlessMD provides a cloud-based Digital Care Journey platform that enables hospitals and health systems to educate, engage, and remotely monitor patients across pre-operative, in-hospital, and post-operative phases of care via smartphones, tablets, and computers. The platform delivers evidence-based, customizable care plans with native integrations to Epic, Cerner, Meditech, and Allscripts EHRs, and supports use cases including surgery, chronic care, ERAS, bundled payments, and patient-reported outcomes collection.

Product overview

SeamlessMD provides a unified Digital Care Journey platform with a modular architecture. The core product, Digital Care Journeys, is complemented by specialized solution modules including Remote Patient Monitoring, Pre & Post-Surgery Care, Chronic Care Management, Enhanced Recovery After Surgery (ERAS), Bundled Payment Programs, PRO Data Collection, MyChart Care Companion Content, Pre-Anesthesia Workflow Optimization, Referral to Surgery, and Ontario Hospitals. Supporting infrastructure includes the Care Plan Library (pre-built, customizable evidence-based care plans), EHR Integration (native connections to Epic, Cerner, Meditech, and Allscripts), and Accessibility features. The platform enables hospitals to engage, monitor, and stay connected with patients across their healthcare journeys via mobile and web-enabled virtual companions.

Differentiator

Problem solved

Functional benefit

Brands

• The Digital Patient Podcast: A podcast hosted by Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, featuring interviews with healthcare leaders and experts on digital patient engagement topics.

Products and services

• Digital Care Journeys Platform Core SaaS platform enabling hospitals and health systems to engage, monitor, and stay connected with patients across pre-operative, in-hospital, and post-operative phases via personalized digital care plans accessible on smartphones, tablets, and computers.
• Remote Patient Monitoring Tracks patient recovery and prevents readmissions, ED visits, and phone calls through remote symptom monitoring, automated self-care guidance, and provider alerts and dashboards.
• MyChart Care Companion Content Provides out-of-the-box, evidence-based care plan content for Epic's MyChart Care Companion, with bilingual (English and Spanish) support, enabling care journeys embedded directly within MyChart workflows.
• Care Plan Library Library of pre-built, evidence-based, fully customizable care plans spanning multiple clinical specialties including surgery, chronic care, maternity, oncology, and mental health.

Quantifiable outcome

• 74% reduction in readmissions (Thunder Bay Regional)
• +9 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• KirkpatrickPriceminorOthers · 9 November 2021Independent audit firm that performed SeamlessMD's SOC 2 Type II audit, verifying internal controls and processes meet AICPA security, availability, processing integrity, confidentiality, and privacy standards.
• EpiccoreTechnology or IntegrationDeep integration partnership with Epic EHR system. SeamlessMD is directly integrated with Epic and listed on Epic's App Orchard marketplace, enabling seamless patient enrollment and monitoring within Epic workflows.
• CernercoreTechnology or IntegrationDirect integration partnership with Cerner EHR system enabling health systems to access SeamlessMD digital care journeys within Cerner workflows.
• MeditechcoreTechnology or IntegrationIntegration partnership with Meditech EHR system expanding SeamlessMD's reach to Meditech-using health systems.
• AllscriptscoreTechnology or IntegrationIntegration partnership with Allscripts EHR system providing additional interoperability for health system customers.
• Great Place to Work Institute CanadaminorOthersConducted independent workplace culture analysis and certification for SeamlessMD, providing employee trust and workplace quality validation.
• Ontario Health / OTNcoreStrategic or Co-development PartnerOntario Telemedicine Network (OTN) verified solution partner for Ontario hospitals. Supports bundled care programs and digital health initiatives across Ontario's healthcare system.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• FORCE Therapeutics: FORCE Therapeutics delivers digital care pathways for musculoskeletal and surgical patients, with deep focus on orthopedic and spine ERAS programs—directly competing with SeamlessMD's orthopedic and pre/post-surgery modules.
• Vivify Health: Vivify Health is a direct competitor offering remote patient monitoring and digital care management platforms to health systems and payers, with a comparable focus on chronic condition monitoring and post-acute care—directly overlapping with SeamlessMD's RPM and chronic care modules.
• Wellbe: Wellbe provides a Connected Care platform for hospitals focused on pre-operative preparation, surgical episode management, and bundled payment programs—directly overlapping with SeamlessMD's pre/post-surgery and ERAS solutions.
• GetWellNetwork: GetWellNetwork offers an enterprise patient engagement platform for hospitals covering care plans, education, and post-discharge engagement—serving a similar health system buyer with overlapping digital care journey functionality.
• Care Transitions (by Health Catalyst / previously TCS Healthcare): Care Transitions platforms target post-discharge and transitional care engagement for hospitals, addressing similar readmission reduction and post-acute monitoring use cases that SeamlessMD serves through its RPM module.
• Health Recovery Solutions: Health Recovery Solutions provides a tablet-based RPM platform used by hospitals and health systems for post-discharge monitoring, readmission reduction, and chronic care management—closely aligned with SeamlessMD's RPM and chronic care management use cases.
• Twistle by Health Catalyst: Twistle (acquired by Health Catalyst) provides automated patient engagement and care pathway workflows to health systems, including pre/post-surgical and chronic care journeys—closely comparable to SeamlessMD's digital care journey platform.

Emerging players

• Biofourmis: Biofourmis offers AI-driven remote monitoring and virtual care across acute and post-acute episodes, with broader chronic condition and hospital-at-home programs that partially overlap with SeamlessMD's chronic care and RPM capabilities.

Broad incumbents

• Oracle Health (Cerner) Patient Engagement: Oracle Health's Cerner-based patient engagement and care management modules are bundled into the broader Cerner/Oracle Health EHR platform, representing a large incumbent competitor that SeamlessMD must displace in Cerner-shop health systems.
• Epic MyChart Care Companion: Epic's MyChart Care Companion is a native, EHR-bundled patient engagement and care plan module increasingly used by Epic-shop health systems—the primary incumbent alternative SeamlessMD competes against, particularly for customers already on Epic.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SeamlessMD
• Facebookfacebook.com/SeamlessMD
• LinkedInlinkedin.com/company/seamlessmobilehealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SeamlessMD