What Zro Bank does

Zro Bank (legal entity: Zero Instituição de Pagamento S.A.) is a Brazil-headquartered payment institution that operates a multi-currency payment infrastructure platform for enterprise and mid-market businesses across Latin America. Founded in 2019 and headquartered in São Paulo's Itaim Bibi district, the company is regulated by Brazil's Central Bank (Banco Central do Brasil) and holds a Level A ranking in the regulator's assessment framework. The company distributes its services across six operational countries — Brazil, Argentina, Chile, Peru, Mexico, and Switzerland — with additional market presence in the USA and Spain.

The platform is organized around four core product lines: Pagamentos Locais (local payment method integration for domestic transactions), Pagamentos Cross-border (international multi-currency transfers), Criptomoedas (cryptocurrency buying, selling, and settlement), and Infratech Financeira (Bank-as-a-Service infrastructure for partner integration). The architecture is delivered through open APIs, with public developer documentation enabling self-service integration. The company claims $10 billion+ transacted in local currencies, 500 million+ processed transactions, peak throughput of 50,000 payments per minute, and a 99.98% transaction conversion rate. Technology differentiators include multi-currency processing capabilities, integration with principal local payment methods in each operating country, and integrated cryptocurrency settlement rails.

Zro Bank generates revenue primarily through transaction fees on local and cross-border payment processing for enterprise clients. Its go-to-market combines API-first direct sales to enterprise clients, a certified partner referral program targeting fintechs, payment providers, ERP integrators, and digital platforms, and digital outreach via its company website. Target customer segments span e-commerce, online travel agencies, online gaming operators (including sports betting), digital content and streaming platforms, fintech partners consuming BaaS infrastructure, payment service providers, and ERP systems. The company employs approximately 150 collaborators across six countries and is audited by both Ernst & Young and KPMG, with disclosed investor backing from Multinvest Capital and accelerator participation from Visa, the Inter-American Development Bank, Itaú, and Endeavor.

Name

Zro Bank

Legal name

Zero Instituição de Pagamento S.A.

Website

https://zrobank.com.br

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Zro Bank is a Brazil-regulated payment institution operating a multi-currency payment infrastructure platform across six Latin American and European countries, serving enterprise and mid-market clients in e-commerce, travel, gaming, and fintech via open APIs for local, cross-border, and crypto payments.

Ownership category

akta.pro rank

Product category

Payment Infrastructure

NAICS

Sales Financing (52222), Sales Financing (522220)

SIC

Miscellaneous Business Credit Institution (6159), Security & Commodity Brokers, Dealers, Exchanges & Services (6200)

akta.pro primary industry

SME & Business Cross-Border Payments (B2B) (FSAMAIAB)

akta.pro secondary industries

A2A Checkout & Merchant Acceptance Solutions (FSAMAFAF), Invoice, Billing & Subscription Payments (Crypto) (FSADAIAG), Cross-Border B2B2C Payouts (Mass Payouts, Gig/Creator, Marketplace) (FSAGAKAC)

Keywords

• Multi-currency payments
• Cross-border payments
• Payment infrastructure API
• Banking-as-a-Service platform
• Local payment processing

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales, Others

Revenue model

1. Payment Transaction Processing: Zro Bank generates revenue by processing local and cross-border payment transactions for business clients. As a licensed payment institution regulated by Brazil's Central Bank, the company charges transaction fees for payment processing services rendered to e-commerce, fintechs, digital platforms, and other enterprise clients across Latin America.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Zro Bank operates a B2B multi-currency payment infrastructure platform that enables businesses to process local payments, execute cross-border transactions, settle in cryptocurrency, and embed Banking-as-a-Service capabilities via open APIs. The platform covers six countries (Brazil, Argentina, Chile, Peru, Mexico, Switzerland) and serves e-commerce, online travel, online gaming, streaming, fintech, and ERP clients with peak throughput of 50,000 payments per minute.

Product overview

Zro Bank is a multi-currency global payments platform offering a unified suite of four integrated services: Pagamentos Locais (local payment processing), Pagamentos Cross-border (international transfers), Criptomoedas (cryptocurrency transactions), and Infratech Financeira (Bank as a Service infrastructure). The platform operates across Brazil, Argentina, Chile, and Peru, providing APIs for enterprise integration and serving sectors including e-commerce, online travel, gaming, streaming, and financial services.

Differentiator

Problem solved

Functional benefit

Products and services

• Pagamentos Locais (Local Payments)

Quantifiable outcome

• $10 billion+ transacted in local currencies, 500 million+ transactions processed, 99.98% conversion rate
• +3 more outcomes

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor.

• ABFintechsminorChannel Partner/ Reseller/ DistributorZro Bank is an associate member of ABFintechs (Associação Brasileira de Fintechs), Brazil's primary fintech industry association. Membership provides networking, advocacy, and market positioning within Brazil's fintech ecosystem.
• ABcriptominorChannel Partner/ Reseller/ DistributorZro Bank is an associate member of ABcripto (Associação Brasileira de Criptoeconomia), Brazil's cryptocurrency industry association. Membership demonstrates commitment to regulatory compliance and participation in shaping crypto sector standards.
• ABTokenminorChannel Partner/ Reseller/ DistributorZro Bank is an associate member of ABToken, another Brazilian crypto and tokenization industry association, further demonstrating its regulatory engagement and positioning in the digital asset payments sector.
• ANJLminorChannel Partner/ Reseller/ DistributorZro Bank is an associate member of ANJL (Associação Nacional de Jogos e Lazer), Brazil's national gaming and leisure association. This membership is relevant given Zro's online gaming and sports betting client segment.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Conekta: Mexico-headquartered online payment processor offering local payment methods and integrations similar to Zro's Mexican offering. Comparable on product and customer segment (e-commerce merchants entering LatAm).
• Clip: Mexico-focused payments and acquiring provider with expanding cross-border capabilities. Comparable as a regional LatAm payment infrastructure peer focused on a single-country footprint that Zro also targets (Mexico).

Direct peers

• dLocal: Publicly-traded emerging-markets payment processor with deep LatAm coverage for cross-border and local payment methods. Most directly comparable to Zro on product offering, target customer (global merchants selling into LatAm), and the multi-country local-rail strategy.
• EBANX: Brazil-headquartered cross-border payment processor serving global merchants selling into LatAm. Directly comparable on product (local payment methods, cross-border), customer segment (enterprise merchants), and regulatory posture (Brazilian payment institution).
• PagSeguro / PagBank: Major Brazilian payment institution offering local acquiring, cross-border, and digital account services. Comparable as a domestic competitor for Zro's Brazilian local-payment and BaaS products, and a benchmark on Brazilian payment-institution scale.

Broad incumbents

• Mercado Pago: Payment and digital account arm of Mercado Libre, dominant in LatAm consumer payments. Comparable as a broad incumbent that competes with Zro for both merchant acquiring and cross-border flows, but operates an integrated marketplace ecosystem that Zro does not.
• Stone Co. Large Brazilian payments and banking platform with acquiring and software-led SMB offerings. Comparable as a broad Brazilian payment incumbent with overlapping BaaS and payment-processing capabilities, though anchored in physical acquiring.
• Ualá: LatAm neobank and payment infrastructure company operating across multiple LatAm markets. Comparable as a multi-country LatAm fintech with adjacent BaaS / cross-border ambitions and similar regulatory positioning.

Emerging players

• Bitso: LatAm-focused crypto exchange and payments company with strong cross-border corridor coverage. Comparable on the crypto-payments dimension of Zro's product suite and on multi-country LatAm regulatory engagement.
• Cobre: Colombian B2B payments and treasury platform offering cross-border banking-as-a-service. Comparable as a LatAm-focused B2B payments infrastructure peer addressing enterprise cross-border flows with banking rails.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zro Bank