myDigitalOffice
myDigitalOffice (dba Otelier) is a hospitality SaaS company offering a cloud-based data platform with back-office automation, business intelligence, budgeting, and audit modules, sold via enterprise subscriptions to hotel management companies, ownership groups, brands, and resorts across 10,000+ properties worldwide.
- Company typePrivate
- Founded2015
- HeadquartersBethesda, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What myDigitalOffice does
myDigitalOffice, doing business as Otelier, is a hospitality-focused vertical SaaS company that provides a cloud-based data and back-office automation platform for hotel management companies, ownership groups, brands, and resort operators. The platform is built on a unified hospitality data model that aggregates, normalizes, and visualizes more than one million data points per day from key hotel technology systems via certified integrations with hundreds of third-party vendors. Its product suite spans five core modules: IntelliSight (business intelligence and data visualization), TruePlan (budgeting and forecasting, originating from the 2021 Broadvine acquisition), Rec (automated financial reconciliation), DigiAudit (night audit compliance), and OpsPack (operational efficiency), and is offered with professional services for onboarding and implementation.
The company sells on a quote-based enterprise SaaS subscription model with annual billing, targeting multi-property operators globally; named enterprise customers include MCR Hotels, Brittain Resorts & Hotels, Atlantis, Stonebridge Companies, and Springboard. The company reports serving 10,000+ hotel properties worldwide, supported by 300+ team members distributed across remote offices in North America, Europe, and Asia Pacific, with corporate headquarters in Atlanta, Georgia. The company claims 30 years of hospitality domain experience (a figure that reflects accumulated team and acquired-company tenure rather than the 2015 incorporation date of myDigitalOffice).
Growth has been driven by a combination of organic product expansion and a programmatic M&A strategy: myDigitalOffice rebranded to Otelier, acquired Broadvine (May 2021), Focal Revenue Solutions (April 2022), Datavision Technologies (June 2022), Intouch Data (January 2023), and HelloGM (October 2023), and received a strategic investment from Cove Hill Partners in January 2022. The platform claims 99.9% uptime and customer-reported outcomes including 50% reduction in administrative task time, 30% less time on budgeting and forecasting, and over $40K in cost savings per property annually.
myDigitalOffice firmographics
Firmographics- Name
- myDigitalOffice
- Legal name
- Otelier
- Website
- https://mdo.io
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- myDigitalOffice (dba Otelier) is a hospitality SaaS company offering a cloud-based data platform with back-office automation, business intelligence, budgeting, and audit modules, sold via enterprise subscriptions to hotel management companies, ownership groups, brands, and resorts across 10,000+ properties worldwide.
- Ownership category
- akta.pro rank
myDigitalOffice industry classification
Industry- Product category
- Hospitality Technology
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Hotel Content Aggregators & Connectivity APIs (THALAJAD)
Keywords
Where myDigitalOffice is headquartered
LocationHeadquarters
- HQ city
- Bethesda
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
myDigitalOffice business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Licensing: Cloud-based hotel management software sold as subscription licenses to hotel management companies, ownership groups, brands, and resort operators. Pricing is quote-based, suggesting enterprise-tier contracts typically with annual billing cycles.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription (custom pricing) |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
myDigitalOffice product offering
Product offeringCore offering
Otelier (formerly myDigitalOffice) provides a cloud-based, hospitality-specific data platform that aggregates and normalizes operational and financial data from hotel systems, then delivers back-office automation, business intelligence, and budgeting/forecasting tools. Its product suite (IntelliSight, TruePlan, Rec, DigiAudit, OpsPack) automates hotel accounting reconciliation, income journaling, night audit compliance, signature workflows, invoice management, and portfolio performance reporting for hotel management companies, ownership groups, brands, and resorts.
Product overview
Otelier (formerly myDigitalOffice) is a comprehensive hospitality data platform offering a suite of integrated hotel management software solutions. The platform operates on a platform-plus-modules architecture, combining back office automation (OpsSuite/OpsPack), business intelligence (IntelliSight), and budgeting & forecasting (TruePlan) capabilities. The suite includes five core products: IntelliSight for business intelligence and data visualization, TruePlan for budgeting and forecasting, Rec for automated financial reconciliation, DigiAudit for night audit compliance, and OpsPack for operational efficiency. These products share a unified data model purpose-built for hospitality, supporting over 10,000 hotel properties with centralized information and automated workflows.
Differentiator
Problem solved
Functional benefit
Brands
- IntelliSight: Business intelligence platform for hospitality that harnesses the power of data to make more informed decisions.
- TruePlan
- Rec
- DigiAudit
- OpsPack
Products and services
- IntelliSight Business intelligence platform that harnesses hotel data to enable more informed decision-making for hotel operators and owners across multi-property portfolios. Designed for hotel management companies, ownership groups, brands, and resort operators needing portfolio-level visibility.
- TruePlan Hotel budgeting and forecasting application that enables hotel operators to budget and forecast with confidence, reducing time spent on these tasks. Supports standardized hotel budgeting capabilities for multi-property portfolios.
- Rec Automated financial reconciliation workflow solution that prevents lost revenue by automating hotel accounting reconciliation processes. Built for hotel finance teams seeking to eliminate manual reconciliation work.
- DigiAudit Night audit compliance process streamlining tool that automates and digitizes hotel audit compliance workflows. Designed for hotel operators seeking to meet audit compliance requirements with less manual effort.
- OpsPack Operational efficiency tool that helps hotel teams quickly turn data into actionable decisions, centralizing back-office tasks for automation across hotel properties.
- Otelier Professional Services Expert onboarding and project management services delivered alongside Otelier software to ensure smooth implementation and adoption for enterprise hotel customers.
Quantifiable outcome
- 50% reduction in time spent on administrative tasks
- +4 more outcomes
Companies that use myDigitalOffice
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles2 records
myDigitalOffice technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature6 records
myDigitalOffice partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights6 records
myDigitalOffice competitors and assessment
Company assessmentBroad incumbents
- IDeaS Revenue Solutions: IDeaS is an established hotel revenue management and analytics vendor with deep penetration in enterprise hotel groups. Its forecasting and BI capabilities overlap with Otelier's TruePlan and IntelliSight, particularly at ownership group buyers.
- Infor Hospitality Management System (HMS): Infor HMS is an enterprise-grade PMS and back-office suite used by large hotel chains, bundling BI and financial management. As a much larger incumbent, it competes with Otelier by offering an integrated suite that includes the same back-office automation and analytics use cases Otelier addresses standalone.
- Oracle OPERA Cloud: Oracle OPERA Cloud is the dominant enterprise PMS for global hotel chains and increasingly bundles BI, reporting, and back-office workflows. It competes with Otelier at large enterprise hotel groups where Oracle's broader application stack creates switching costs and bundling leverage.
Emerging players
- Atomize (RMS): Atomize is a cloud-native hotel revenue management system that uses analytics and forecasting. It overlaps with Otelier's budgeting/forecasting and BI products, particularly at upper-midscale and independent hotel operators.
- Jonas Chorum: Jonas Chorum provides hotel management software including PMS, sales/catering, and back-office. It competes with Otelier in mid-market and upper-midscale hotel operators, particularly for accounting and operational workflows.
- Cloudbeds: Cloudbeds offers an all-in-one hospitality platform (PMS, booking engine, channel manager) targeted at independent hotels and small chains. It overlaps with parts of Otelier's portfolio for smaller operators, though Otelier's enterprise focus differs.
Others
- Revinate: Revinate is a hospitality CRM and guest data platform used by hotels for marketing and direct booking. While focused on guest-facing rather than back-office, it competes for the same hospitality customer wallet and may expand into operational analytics over time.
Direct peers
- Duetto: Duetto provides revenue strategy and analytics for hotels, including forecasting and BI adjacent to Otelier's TruePlan and IntelliSight. It is a direct competitor for hotel ownership groups and management companies seeking data-driven financial decision-making.
- M3 (Hotel Operations Suite): M3's hospitality division (HotSOS, ProfitSword, etc.) offers hotel back-office automation, labor management, and BI to enterprise hotel groups. It competes head-to-head with Otelier for the same management company and ownership group buyers with overlapping budgeting and operational analytics modules.
- Actabl (formerly ALICE + Hotel Effectiveness + Transcendent): Actabl combines hotel operations, labor management, and business intelligence for hotel groups. It directly competes with Otelier for back-office automation, operational efficiency, and BI use cases at enterprise hotel management companies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
myDigitalOffice social profiles
Digital presencemyDigitalOffice financial estimates
Financial estimateRevenue estimate
Valuation estimate
myDigitalOffice leadership team
Management profileNumber of profiles
Profiles10 records
myDigitalOffice subsidiaries and ownership
Company hierarchySubsidiaries2 records
myDigitalOffice funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
myDigitalOffice M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about myDigitalOffice
What does myDigitalOffice do?
Otelier (formerly myDigitalOffice) provides a cloud-based, hospitality-specific data platform that aggregates and normalizes operational and financial data from hotel systems, then delivers back-office automation, business intelligence, and budgeting/forecasting tools. Its product suite (IntelliSight, TruePlan, Rec, DigiAudit, OpsPack) automates hotel accounting reconciliation, income journaling, night audit compliance, signature workflows, invoice management, and portfolio performance reporting for hotel management companies, ownership groups, brands, and resorts.
Is myDigitalOffice a public or private company?
myDigitalOffice is a private company. It is classified as private equity controlled and is currently operating.
When was myDigitalOffice founded?
myDigitalOffice was founded in 2015. It employs 11 to 50 people.
Where is myDigitalOffice based?
myDigitalOffice is headquartered in Bethesda, United States, in the North America region.
How does myDigitalOffice make money?
One revenue line is on record: saaS Subscription Licensing.
Who are myDigitalOffice's main competitors?
Broad incumbents on record are IDeaS Revenue Solutions, Infor Hospitality Management System (HMS) and Oracle OPERA Cloud. Emerging players are Atomize (RMS), Jonas Chorum and Cloudbeds. Revinate is listed as an others. Direct peers are Duetto, M3 (Hotel Operations Suite) and Actabl (formerly ALICE + Hotel Effectiveness + Transcendent).
Does myDigitalOffice have an API?
No public API is recorded for myDigitalOffice.
What industry is myDigitalOffice in?
myDigitalOffice's product category is Hospitality Technology. Its primary akta.pro industry code is THALAJAD, Hotel Content Aggregators & Connectivity APIs. Its NAICS code is 51821 and its SIC code is 7370.