Garner Health
- Company typePrivate
- Founded2019
- HeadquartersNew York, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
Garner Health firmographics
Firmographics- Name
- Garner Health
- Legal name
- Garner Health Technology, Inc.
- Website
- https://garnerhealth.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Garner Health industry classification
Industry- Product category
- Healthcare Provider Analytics
- NAICS
- Offices of All Other Miscellaneous Health Practitioners (621399)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Employer/Member Engagement Platforms for Provider-Sponsored Plans (HLACAEAM)
- akta.pro secondary industry
- Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Garner Health is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Garner Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Enterprise employer/health plan subscription: Garner contracts with employers (and health plans embedding Garner as a value-added benefit) on a recurring basis, charging for the provider-ranking platform, HRA administration, incentive program services, and concierge. The platform sits as an overlay on existing carrier networks without requiring plan design changes; pricing is not publicly disclosed and is custom/quote-based per employer. Revenue reportedly doubled annually for five consecutive years, reaching approximately $200M gross ARR.
- HRA administrative and incentive funding services: Garner administers employer-funded Health Reimbursement Arrangements (HRAs) and HSA-contribution Incentive Programs, processing member reimbursements for out-of-pocket medical costs when members visit Top Providers. Garner processes payments (check or ACH) and takes responsibility for HRA configuration as part of its employer contract.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Quote-based enterprise contract for employers (custom, not publicly listed) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Garner Health product offering
Product offeringCore offering
Garner Health sells a healthcare provider-quality analytics platform that ranks physicians using 550+ proprietary clinical and financial metrics applied to over 60 billion de-identified medical claims covering 320 million patients. The platform is sold to employers, health plans, and benefits advisors as an overlay on existing carrier networks, and is delivered to employees via a mobile/web app and human concierge service that helps members find Top Providers, book appointments, and receive HRA reimbursements for out-of-pocket costs.
Product overview
Garner Health operates a single integrated digital healthcare platform (the Garner Health Platform) anchored by the member-facing Garner App and the Concierge Service, with a layered product architecture comprising several named AI and analytics modules. The data backbone — Garner Insights — applies 550+ proprietary clinical metrics across 82+ medical specialties to over 60 billion de-identified medical claims covering 320M+ patients to rank providers and identify 'Top Providers.' The Concierge Service delivers human (and AI-assisted) support for finding providers, while the Garner App and AI-powered Garner Assistant act as the 'front door' to healthcare for members. Garner Research Agent and Garner Predictive Outreach are AI add-on modules that keep clinical metrics current and identify high-cost care moments for personalized outreach. HRA Services and Incentive Program Services administer employer-funded reimbursements and HSA contributions that drive member engagement. Marketing/content offerings include the Margin of Care Podcast and a Healthcare Savings Calculator for employer prospects.
Differentiator
Problem solved
Functional benefit
Brands
- Margin of Care: Garner Health's branded podcast featuring unfiltered conversations with advisors, employers, and innovators on the incentives, policies, and strategies shaping the future of healthcare, hosted by Kirk Czonstka, SVP of Strategic Alliances at Garner Health.
Products and services
- Garner Health Platform Doctor quality analytics platform that evaluates physicians using 550+ proprietary clinical metrics applied to 60B+ de-identified claims across 320M+ patients; helps employers reduce healthcare costs without changing carriers or networks.
- Garner App Mobile and web app used by employees and their dependents to find Top Providers, view Top Provider badges, book appointments, check claims and reimbursement status, and submit out-of-pocket medical expenses for HRA reimbursement.
- Garner Assistant AI-powered in-app chat assistant that helps members find high-quality doctors, view appointment availability, book visits, understand health plan details, check claims/payments/reimbursement status, and receive guidance 24/7.
- Garner Research Agent Behind-the-scenes AI tool that automatically reviews the latest medical literature and translates it into algorithms that parse quality and efficiency of every doctor in the country, keeping Garner's 550+ clinical metrics across 82+ specialties rigorous and up to date.
- Garner Predictive Outreach Product that uses predictive analytics to identify high-cost care moments and deliver timely, personalized outreach guiding members to the right resources at the right moment.
- Garner Insights Provider-quality analytics product that delivers trusted performance data powering accurate, outcomes-based insights and referrals for providers, employers, advisors, and health plans across 82+ medical specialties.
- Concierge Service Human (and AI-assisted) member service delivered via chat and phone to help users search for and identify in-network providers, recommend providers based on symptoms or needs, and navigate benefits.
- HRA Services Health Reimbursement Arrangement administrative services: members can manage their HRA benefit provided by their employer, submit documentation for eligible medical expenses, and receive reimbursements via check or ACH/Plaid.
- Incentive Program Services Manages employer-sponsored Incentive Programs in which eligible employees submit documentation for eligible medical expenses and receive corresponding HSA contributions from their employer.
- Garner First-Dollar HSA Incentive Benefit design that rewards quality care from day one for members enrolled in high-deductible health plans paired with HSAs, addressing the first-dollar coverage gap before the minimum statutory deductible is met.
Quantifiable outcome
- 12% average reduction in total healthcare spend in year 1 for employers
- +6 more outcomes
Companies that use Garner Health
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles4 records
Garner Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability9 records
Feature7 records
Garner Health partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Plaid Inc.coreOptional third-party integration enabling members to link bank accounts for HRA reimbursement payments. Garner permits users to link accounts via Plaid under Plaid's end user privacy policy.
- Apple Inc.coreApple-Enabled Software distribution via the Apple App Store; Garner grants a limited license subject to Apple Media Services Terms and Conditions.
- Google (Google Play Store)coreGoogle-Sourced Software distribution via the Google Play Store under Google Play Terms of Service.
- USI Insurance ServicescoreBenefits consulting/brokerage firm actively reselling Garner to employer clients; quoted as saying Garner is 'the #1 reason we're winning right now.'
- AoncoreGlobal professional services firm that conducted the independent case study (2020-2024) validating Garner's 7.4% medical spend reduction; co-marketed via webinar 'Inside Aon's New Study'.
Scale indicators14 records
Recent moves6 records
Expansion highlights6 records
Garner Health competitors and assessment
Company assessmentDirect peers
- Included Health: Provides navigation, virtual care, and benefits advocacy for employers and health plans with a strong focus on quality provider routing. Comparable to Garner in selling an integrated navigation benefit to self-funded employers.
- Castlight Health: Pioneer in healthcare price and quality transparency sold to employers and health plans. Closely comparable to Garner in applying analytics to claims data to guide provider selection and lower employer medical spend.
- Accolade: Healthcare navigation and advocacy platform sold to employers and health plans, overlapping Garner's core employer benefit motion. Merged with Transcarent in 2025 to form a more direct competitor across navigation, virtual care, and benefits advocacy.
- Transcarent: Employer-facing healthcare navigation platform that combines AI-driven guidance, provider quality, and benefits concierge. Its combination with Accolade creates a direct enterprise competitor to Garner's employer benefit offering.
- Health Advocate (West Health Advocate Solutions): Employer- and health-plan-facing concierge health advocacy and navigation service. Competes with Garner's Concierge Service and overall navigation offering in the same employer benefit buyer.
- Quantum Health: Healthcare navigation and care coordination company serving large self-funded employers. Competes with Garner in steering members to high-quality, in-network providers and reducing medical spend for employer clients.
Emerging players
- Solera Health: Benefits-navigation platform that curates and routes members to high-value providers for specific conditions (e.g., diabetes, musculoskeletal). Comparable to Garner in applying quality criteria to provider selection and steering members via employer benefit design.
- Carrum Health: Center-of-excellence navigation platform that steers members to high-quality specialty providers. SVP of Provider Partnerships at Garner (Emily Hayne) previously worked at Carrum, and the value proposition of routing members to top-performing providers is highly aligned with Garner's Top Provider model.
Broad incumbents
- Personify Health (formerly Virgin Pulse): Employee wellbeing, navigation, and benefits engagement platform serving large employers. Overlaps with Garner in employer benefit engagement and provider navigation, though with a broader wellness and wellbeing portfolio.
- Alight (Healthcare Navigation): Large benefits administration and navigation platform serving thousands of employers. Competes with Garner in healthcare navigation and benefits engagement, with the advantage of a much broader benefits administration footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Garner Health social profiles
Digital presenceGarner Health compliance and trust
Trust signalCompliance4 records
Garner Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Garner Health leadership team
Management profileNumber of profiles
Profiles7 records
Garner Health funding detail
Funding detailFunding overview
Funding rounds7 records
Investors15 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Garner Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Garner Health
What does Garner Health do?
Garner Health sells a healthcare provider-quality analytics platform that ranks physicians using 550+ proprietary clinical and financial metrics applied to over 60 billion de-identified medical claims covering 320 million patients. The platform is sold to employers, health plans, and benefits advisors as an overlay on existing carrier networks, and is delivered to employees via a mobile/web app and human concierge service that helps members find Top Providers, book appointments, and receive HRA reimbursements for out-of-pocket costs.
Is Garner Health a public or private company?
Garner Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Garner Health founded?
Garner Health was founded in 2019. It employs 251 to 500 people.
Where is Garner Health based?
Garner Health is headquartered in New York, United States, in the North America region.
How does Garner Health make money?
Two revenue lines are on record. Enterprise employer/health plan subscription is the primary driver. The others are HRA administrative and incentive funding services.
Who are Garner Health's main competitors?
Direct peers on record are Included Health, Castlight Health, Accolade, Transcarent, Health Advocate (West Health Advocate Solutions) and Quantum Health. Emerging players are Solera Health and Carrum Health. Broad incumbents are Personify Health (formerly Virgin Pulse) and Alight (Healthcare Navigation).
Does Garner Health have an API?
No public API is recorded for Garner Health.
What industry is Garner Health in?
Garner Health's product category is Healthcare Provider Analytics. Its primary akta.pro industry code is HLACAEAM, Employer/Member Engagement Platforms for Provider-Sponsored Plans, with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 621399 and its SIC code is 8000.