Welmo
Welmo is a Japanese care-tech company offering an integrated AI-powered DX platform (Milmo suite) for nursing care providers and municipalities, automating care plan creation, documentation, transcription, and regional resource matching across Japan's largest nursing care facility database of 26,100 facilities.
- Company typePrivate
- Founded2013
- HeadquartersFukuoka, Japan
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Welmo does
Welmo Inc. (株式会社ウェルモ) is a Fukuoka-headquartered Japanese IT company founded in April 2013 by Yusuke Kano, operating a vertically integrated DX platform for the nursing care industry. The company's product suite, marketed under the 'Milmo' brand, comprises seven interconnected products: Milmo Plan (NLP-powered care plan creation AI), Milmo Recorder (voice-to-text transcription with AI summarization), Milmo AI (generative AI document automation), Milmo Automation (AI/RPA for repetitive computer tasks), Milmo Learning (DX e-learning), Milmo Net (regional resource information platform aggregating 26,100 nursing care facilities as of March 2026 — the largest such database in Japan), and Milmo Net Plus (corporate/recruitment website production with proprietary 'Care Style Diagnosis'). The underlying technology combines natural language processing, speech recognition, generative AI, computer vision, and anomaly detection, with IoT-based home monitoring capabilities jointly developed with Tokyo Electric Power Grid.
Welmo generates revenue primarily through subscription-based SaaS pricing (per-seat for Milmo Plan and the AI suite), with municipal partnership deployments of the Milmo Net platform and value-added services for healthcare and insurance partners. The go-to-market motion is sales-led with dedicated DX Advisors targeting enterprise customers (large nursing care chains, care management offices, municipal governments), supplemented by event-driven demand generation at industry exhibitions such as CareTEX, and channel partnerships with major SaaS platforms like SMS's Kaipoke. Customer segments span nursing care providers (primary), municipal governments (primary), and individual healthcare professionals (secondary), with notable strategic partnerships including SMS, Commerceforce, Tokyo Marine Holdings, Toppan Printing, Konica Minolta, Aioi Nissay Dowa Insurance, and TEPCO. The company has raised approximately ¥5.56 billion (~$36M USD) in cumulative funding across eight rounds from 2014 through June 2026, with a diverse shareholder base including strategic corporates, insurance companies, and venture capital firms.
Welmo firmographics
Firmographics- Name
- Welmo
- Legal name
- 株式会社ウェルモ
- Website
- https://welmo.co.jp
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Welmo is a Japanese care-tech company offering an integrated AI-powered DX platform (Milmo suite) for nursing care providers and municipalities, automating care plan creation, documentation, transcription, and regional resource matching across Japan's largest nursing care facility database of 26,100 facilities.
- Ownership category
- akta.pro rank
Welmo industry classification
Industry- Product category
- Nursing Care Management Software
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industries
- Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Document Management Systems (DMS) (HDAEAGAA), Learning Technology & LMS/LXP Implementation (BPACANAH)
Keywords
Where Welmo is headquartered
LocationHeadquarters
- HQ city
- Fukuoka
- HQ country
- Japan
- HQ region
- Asia
Offices5 records
Markets served
Welmo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- ミルモぷらん (Milmo Plan) SaaS Subscription: Cloud-based AI care plan creation support service sold on a per-account (per care manager) subscription basis. First month free, with fees varying by contract terms. Classified as an IT introduction subsidy eligible tool.
- ミルモネット (Milmo Net) Platform: Free registration and usage for care facilities and care managers; revenue generated through value-added services and municipal partnerships for regional platform deployment.
- ミルモレコーダー / AI / オートメーション (Milmo AI Suite): AI and automation tools for nursing care operations sold via subscription or per-seat models to care facilities and providers.
- ミルモラニング (Milmo Learning): DX training e-learning platform for nursing care professionals, generating subscription or per-user fees.
- ミルモネットプラス (Milmo Net Plus): Corporate website production and management service for nursing care facilities, generating one-time or recurring service fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Per-account subscription for care plan creation AI (ミルモぷらん) |
| Subscription | Annual | IT導入補助金2021対象ツール認定 |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Welmo product offering
Product offeringCore offering
Welmo Inc. sells an AI-powered digital transformation (DX) software suite for the nursing care industry under the "milmo" brand, comprising milmo Recorder for voice transcription, milmo AI for industry-specific form automation, milmo Automation for RPA-based desktop task automation, milmo Learning for DX e-learning, milmo Net as a regional care resource database covering 26,100 facilities, milmo Net Plus for corporate website/recruitment site production, and milmo Plan as a care plan creation AI using natural language processing. Customers include nursing care providers, care management offices, and municipal governments across Japan.
Product overview
Welmo operates as a comprehensive DX platform for the nursing care industry, offering a unified 'milmo' product suite including seven interconnected services. The core offerings include: milmo Recorder (voice transcription), milmo AI (form automation), milmo Automation (RPA), milmo Learning (training), milmo Net (regional resource database), milmo Net Plus (recruitment sites), and milmo Plan (care plan AI). The platform serves as a comprehensive care management ecosystem connecting care facilities, care managers, and administrative systems. Additionally, Welmo operates UNICO child development services and has developed IoT-based home monitoring systems for elderly care.
Differentiator
Problem solved
Functional benefit
Brands
- ミルモレコーダー (Milmo Recorder): Voice recording AI service that automatically transcribes and summarizes conversations from visits and meetings, generating records aligned with standardized forms.
- ミルモAI (Milmo AI)
- ミルモオートメーション (Milmo Automation)
- ミルモ・ラーニング (Milmo Learning)
- ミルモネット (Milmo Net)
- ミルモネットプラス (Milmo Net Plus)
- ミルモプラン (Milmo Plan / Milmo Puran)
- UNICO (ユニコ)
Products and services
- milmo Recorder (ミルモレコーダー) Voice recording AI service that automatically transcribes conversations during home visits and meetings, generating AI summaries aligned with industry-standard care documentation formats and reducing manual record-keeping burden for care workers.
- milmo AI (ミルモAI) AI platform that streamlines industry-specific form creation and administrative tasks for nursing care facilities, using generative AI for document processing, automated form generation, and chat-based support across multiple generative AI models.
- milmo Automation (ミルモオートメーション) AI and RPA-based automation service for repetitive computer tasks in nursing care operations, including data entry into care software, form management, and other routine administrative tasks.
- milmo Learning (ミルモラーニング) E-learning platform for DX personnel training in medical and nursing care settings, providing practical skill acquisition through materials and video content covering generative AI and RPA, including individual support for task organization.
- milmo Net (ミルモネット) Regional resource information aggregation platform for home nursing care serving 26,100 facilities as of March 2026, providing a database of nursing care service providers and resources for care managers and municipal governments, deployed through municipal partnerships.
- milmo Net Plus (ミルモネットプラス) Corporate and recruitment site production service for nursing care facilities using a proprietary "care style diagnosis" algorithm to visualize facility philosophy and values, improving recruitment and customer acquisition outcomes.
- milmo Plan (ミルモプラン) Care plan creation support AI using natural language processing to assist care managers with professional knowledge lookup, text suggestions, and service provider recommendations, reducing care plan creation time by 35-40% per plan.
- Home Monitoring System (居宅内モニタリングシステム) IoT-based home monitoring system using AI-powered high-precision power sensors to track daily rhythms and detect anomalies for elderly residents living alone, providing monitoring reports to families and care managers under a joint development with Tokyo Electric Power Grid and Energy Gateway.
Companies that use Welmo
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Welmo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability11 records
Feature8 records
Welmo partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Commerceforce (株式会社コマースフォース)coreCapital and business partnership established to strengthen DX solutions for the nursing care industry through combined technology platforms and management support services.
- SMS Co., Ltd. (株式会社エス・エム・エス)coreStrategic partnership to integrate Welmo's AI and RPA services (Milmo Recorder, Milmo AI, Milmo Automation) into SMS's cloud-based management support service 'Kaipoke' for nursing care providers. A documented case showed 95% reduction in record-keeping tasks (previously 140 hours/month).
- Lightworks (株式会社ライトワークス)minorBusiness partnership to promote DX skill development for nursing care and medical field professionals using Welmo's e-learning platform Milmo Learning.
- International Medical Welfare University (国際医療福祉大学)minorJoint research accepted for funding by the Japan Society for the Promotion of Science (科研費), focused on AI and DX services in the medical and nursing care domain.
- Toyooka City (兵庫県豊岡市)coreAgreement for AI-powered DX promotion in nursing certification assessment surveys, marking a local government partnership for AI implementation in administrative nursing care processes.
- Tokyo Electric Power Grid (東京電力パワーグリッド株式会社)coreJoint development of 'Home Monitoring System' using AI and IoT sensors to monitor elderly living alone. TEPCO provides the IoT platform with machine-level electricity disaggregation technology. Partnership includes capital component.
- Energy Gateway (株式会社エナジーゲートウェイ)coreProvides AI-powered machine disaggregation technology for the home monitoring system, enabling detection of individual appliance usage patterns from aggregate electricity data.
- Toppan Printing (凸版印刷株式会社)coreSeries C capital and business partnership (November 2021). Plans to combine Toppan's medical data processing capabilities with Welmo's nursing care data to build anonymized integrated medical-nursing database. Also collaborating on health management reporting systems.
- University of Tokyo Institute for Gerontology (東京大学高齢社会総合研究機構 / IOG)coreJoint research on frailty prevention starting October 2020, developing regional characteristic indicators and quantifying factors affecting frailty prevention for more effective localized care planning.
- GLOE株式会社minorJoint pilot experiment using games at elderly day care facilities, started July 2025.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Welmo competitors and assessment
Company assessmentEmerging players
- Hmcomm Inc. Provides AI-powered voice recognition and speech analysis technology, with applications in healthcare and care documentation. Adjacent to Welmo's Milmo Recorder voice transcription AI and shares the Japanese AI/healthcare vertical focus.
- CureApp: Japanese digital therapeutics (DTx) company with regulatory-approved software as a medical device products. Comparable as a Japan-based health AI/regulated software business, though focused on therapeutic DTx rather than care workflow automation.
- AI Medical Service: Tokyo-based medical AI company applying deep learning to endoscopic image analysis. Comparable as a Japan-based clinical-AI startup that has achieved unicorn-scale funding and global recognition in its niche.
Direct peers
- eWeLL Inc. Provides iBow, a cloud-based nursing care record and operations software, with similar SaaS economics and a focus on digitizing Japanese care facility workflows. Closest direct comparable in care facility software-as-a-service.
- Bene Holdings: Provides Care Station, a widely used nursing care management and record-keeping software product in Japan. Competes with Welmo in digitizing care plans, records, and care manager workflows.
Broad incumbents
- Sompo Holdings: Major Japanese insurance group with significant nursing care operations and digital health investments. Comparable as a strategic capital and business partner candidate (similar to Aioi, Tokyo Marine, Aflac in Welmo's cap table) exploring aging-society data and insurance products.
- SMS Co., Ltd. Operates Kaipoke, the leading cloud-based nursing care management platform in Japan with a large installed base of care providers. It is both a strategic distribution partner to Welmo and a potential competitor with the resources to develop or acquire competing care-AI capabilities.
- Recruit Holdings: Operates Japan's largest care-sector job marketplace (Care Hiroba) and adjacent services. Adjacent competitor in connecting care workers to facilities; could expand into workflow and DX tooling for the same customer base.
- M3 Inc. Operates one of Japan's largest digital health platforms across physicians, pharma, and consumers. A broader incumbent in Japanese digital health that could expand into the care management AI space Welmo addresses.
Others
- Visional Inc. Operates BizReach and other HR/recruitment platforms with overlap into nursing care workforce challenges. Thematically related as a Japanese tech-enabled platform addressing labor shortages, but not a direct care software competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Welmo social profiles
Digital presenceWelmo compliance and trust
Trust signalCompliance1 record
Welmo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Welmo leadership team
Management profileNumber of profiles
Profiles7 records
Welmo subsidiaries and ownership
Company hierarchySubsidiaries1 record
Welmo funding detail
Funding detailFunding overview
Funding rounds8 records
Investors18 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Welmo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Welmo
What does Welmo do?
Welmo Inc. sells an AI-powered digital transformation (DX) software suite for the nursing care industry under the "milmo" brand, comprising milmo Recorder for voice transcription, milmo AI for industry-specific form automation, milmo Automation for RPA-based desktop task automation, milmo Learning for DX e-learning, milmo Net as a regional care resource database covering 26,100 facilities, milmo Net Plus for corporate website/recruitment site production, and milmo Plan as a care plan creation AI using natural language processing. Customers include nursing care providers, care management offices, and municipal governments across Japan.
Is Welmo a public or private company?
Welmo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Welmo founded?
Welmo was founded in 2013. It employs 51 to 100 people.
Where is Welmo based?
Welmo is headquartered in Fukuoka, Japan, in the Asia region.
How does Welmo make money?
Five revenue lines are on record. ミルモぷらん (Milmo Plan) SaaS Subscription is the primary driver. The others are ミルモネット (Milmo Net) Platform, ミルモレコーダー / AI / オートメーション (Milmo AI Suite), ミルモラニング (Milmo Learning) and ミルモネットプラス (Milmo Net Plus).
Who are Welmo's main competitors?
Emerging players on record are Hmcomm Inc., CureApp and AI Medical Service. Direct peers are eWeLL Inc. and Bene Holdings. Broad incumbents are Sompo Holdings, SMS Co., Ltd., Recruit Holdings and M3 Inc.. Visional Inc. is listed as an others.
Does Welmo have an API?
No public API is recorded for Welmo.
What industry is Welmo in?
Welmo's product category is Nursing Care Management Software. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of HLACAFAG, Medical-Grade Device Connectivity & Device Management (MDM). Its NAICS code is 541512 and its SIC code is 7373.