Qualitas Health

What Qualitas Health does

Qualitas Health, operating through its parent entity Qualitas Medical Group Sdn Bhd, is a Malaysia-headquartered private healthcare provider founded in 1997 that operates a network of 351 healthcare facilities across Malaysia, Singapore, and Australia. The company runs an integrated, multi-disciplinary care model spanning primary care (GP clinics), dental services (Livingwell Dentistry), medical imaging, occupational health, ambulatory care (ACC Group), therapy and rehabilitation (WELL Rehabilitation), and eye specialist services (VISTA Eye Specialist), serving both individual consumers and corporate clients.

Its technology layer centres on the Qualitas Plus mobile application, which provides telemedicine consultations, appointment booking, health records access, and medication ordering, complemented by an internal IT platform for corporate clients offering real-time clinical and financial reporting with unlimited user licenses. The company has expanded its digital footprint through the EwaCare Marketplace, a 2024 joint venture with Visamed International Sdn Bhd creating an online health and wellness marketplace.

Qualitas Health generates revenue through a hybrid model combining consumer transaction fees (consultations, screening packages priced RM60-RM390), recurring B2B corporate subscriptions (medical benefits administration, cashless medical cards, occupational health services, on-site screenings), one-time screening package purchases, and government programme fees (SOCSO HSP 3.0, PERKESO Return to Work Programme, FOMEMA, EMGS). The company pursues a three-channel go-to-market: direct-to-consumer walk-ins and app-driven engagement, sales-led corporate B2B contracts, and product-led growth through the Qualitas Plus app, and is expanding toward its stated ambition of 500 clinics across the Asia Pacific region.

Name

Qualitas Health

Legal name

Qualitas Medical Group Sdn Bhd

Website

https://qualitashealth.com.my

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Qualitas Health is a Malaysia-based private primary and multi-disciplinary healthcare provider operating 351 facilities across Malaysia, Singapore, and Australia, serving individual patients, corporate clients, and government programmes through clinics, telemedicine, and digital health services.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211), Offices of Other Health Practitioners (6213), All Other Outpatient Care Centers (621498), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

akta.pro secondary industries

Direct-to-Consumer Telehealth Marketplaces (Multi-Provider Aggregators) (HLALAAAJ), Acute Episodic Care Telehealth Platforms (non-emergent conditions) (HLALAJAI)

Keywords

• Primary healthcare services
• Corporate medical solutions
• Occupational health services
• Health screening packages
• Telemedicine consultations

Headquarters

HQ city

Petaling Jaya

HQ country

Malaysia

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Consultation Fees: Direct revenue from walk-in and appointment-based patient consultations across GP clinics, dental clinics, and specialist services
2. Corporate Medical Solutions: B2B contracts providing comprehensive medical services to corporations including medical benefits administration, cashless medical cards, and occupational health services
3. Health Screening Packages: One-time fees for various health screening packages including Comprehensive (RM260), Executive (RM130), Premier Men's (RM390), Premier Women's (RM390), and Weekend Wellness (RM60)
4. Telemedicine Consultations: Revenue from virtual doctor consultations conducted through the Qualitas Plus app with prescribed medication delivery
5. Medical Imaging Services: Diagnostic imaging services including X-Ray, Ultrasonography, Hysterosalpingography, Dental OPG, and FOMEMA/EMGS radiology services

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Qualitas Health operates an integrated multi-disciplinary primary healthcare network across Malaysia (with presence in Singapore and Australia), delivering general practice consultations, dental, medical imaging, ambulatory care, therapy & rehabilitation, eye specialist, and occupational health services through 351 facilities. It serves individual patients via walk-ins and teleconsultations, and corporate clients through dedicated Corporate Medical Solutions including medical benefits administration, cashless medical cards, on-site screenings, and an OH data management system. The Qualitas Plus mobile app and 24-hour hotline serve as the digital and human touchpoints for appointment booking, teleconsultations, medication ordering, and health records access.

Product overview

Qualitas Health is a comprehensive healthcare provider operating a network of over 351 healthcare facilities across the Asia Pacific region, with primary presence in Malaysia, Singapore, and Australia. The company offers an integrated, multi-disciplinary model combining primary care clinics, dental services, medical imaging, occupational health, therapy & rehabilitation, eye specialist services (via VISTA partnership), and ambulatory care under one umbrella. The Qualitas Plus App serves as the digital gateway enabling teleconsultation, appointment booking, health records access, and medication ordering. For corporate clients, the company provides Corporate Medical Solutions and Corporate Health Screening programs. Recent offerings include EwaCare Marketplace (online health marketplace) and Vital Screening Packages for individual consumers, positioning the company as 'Your Healthcare Partner' following its 2024 rebrand.

Differentiator

Problem solved

Functional benefit

Brands

• ACC Group: Ambulatory care and outpatient specialist services including obstetrics & gynaecology, internal medicine, gastroenterology, daycare surgery, ENT, and ophthalmology.
• WELL Rehabilitation
• VISTA Eye Specialist
• Livingwell Dentistry
• EwaCare Marketplace
• Qualitas Plus

Products and services

• Primary Care Services General practice clinic services providing quality medical consultations, chronic illness management, minor surgery, health screening, vaccination, and occupational health across a wide network of clinics in Malaysia.
• Qualitas Plus App Mobile healthcare companion app enabling appointment booking, teleconsultation with GPs, access to health records for patients and family members, medication ordering, and booking of health services and vaccinations.
• Corporate Medical Solutions Comprehensive customizable medical services for corporations including medical benefits administration, in-house clinics, pre-employment check-ups, annual medical screening, occupational health services, cashless medical card solutions, and FOMEMA services.
• Corporate Health Screening Employee health screening programs for corporations including free HSP 3.0 screening for SOCSO-eligible employees aged 40-59, covering HbA1c, tumor markers, full blood count, renal function, lipid profile, and cancer screenings.
• Occupational Health Services Workplace health and safety services including medical surveillance, OHD visits, mobile and static audiometry, spirometry, walk-through surveys, confined space examinations, OH data management system, and HRDF-claimable training programs.
• Medical Imaging Diagnostic imaging services including X-ray, hysterosalpingography (HSG), ultrasonography, dental OPG/cephalogram, and FOMEMA/EMGS radiology services for foreign employee and student medical screenings.
• Ambulatory Care Specialist outpatient care and daycare surgery services at selected ambulatory care centres covering obstetrics & gynaecology, internal medicine, gastroenterology & hepatology, ENT (otorhinolaryngology), and ophthalmology.
• Therapy & Rehabilitation Multidisciplinary rehabilitation services including physiotherapy, occupational therapy, speech therapy, and clinical psychology, with home therapy and online programs available. Official panel for PERKESO Return to Work Programme.
• Eye Specialist Services (VISTA Eye Specialist) Eye care services through partnership with VISTA Eye Specialist including premium cataract surgery with no-blade technique, iLASIK vision correction, implantable contact lenses (ICL), dry eye treatment, comprehensive eye examinations, and myopia control for children.
• Dental Services Comprehensive dental services including dental implants and oral surgery, endodontic treatment (root canal therapy), orthodontics, family dentistry, dental emergencies, and preventive care through Livingwell Dentistry.
• Vital Screening Packages Tiered health screening packages including Comprehensive Screening (RM260), Executive Screening (RM130), Premier Men's Screening (RM390), Premier Women's Screening, and Weekend Wellness (RM60) covering cancer markers, blood tests, ECG, and consultations.
• Influenza Vaccine Services Annual influenza vaccination services protecting against the four most common influenza viruses, available across the network of clinics with partnership support from Hello Doktor for public health awareness.
• EwaCare Marketplace Online health and well-being marketplace developed in collaboration with Visamed International Sdn Bhd, providing digital access to health products and services.

Quantifiable outcome

• Network of 351 healthcare facilities across Asia Pacific region
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Visamed International Sdn BhdcoreTechnology or Integration · 22 February 2024Collaboration to develop Ewacare Marketplace, a digital health platform dedicated to revolutionizing health and well-being, expanding Qualitas's digital services and customer offerings.
• VISTA Eye SpecialistcoreStrategic or Co-development PartnerStrategic partnership providing comprehensive eye care services including routine eye examinations, glaucoma management, diabetic retinopathy, dry eye treatment, no-blade cataract surgery, iLASIK vision correction, and implantable contact lenses at VISTA Eye Specialist centres within Qualitas Health network.
• Hello DoktorcoreGTM or Marketing PartnerPartnership for influenza vaccination awareness and distribution, leveraging Hello Doktor's digital health platform to promote flu vaccination services at Qualitas Health clinics.
• SOCSO (Social Security Organization)coreOthersPartnership to provide free health screening services for employees aged 40-59 with active SOCSO contributions under Malaysia's Health Screening Programme (HSP 3.0).
• PERKESO (SOCSO) Return to Work ProgrammeminorOthersRehabilitation centres on official panel for SOCSO's Return to Work Programme, providing physiotherapy, occupational therapy, speech therapy, and clinical psychology services.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• KPJ Healthcare Berhad: Malaysia's largest private hospital network (~29 hospitals) under Johor Corporation, operating an integrated network of hospitals, ambulatory care, and preventive screenings; comparable as a multi-service Malaysian private healthcare platform with corporate and government contracts, though skewed toward inpatient rather than outpatient GP clinic delivery like Qualitas.
• IHH Healthcare Berhad: Asia's largest private hospital group (Mount Elizabeth, Gleneagles, Pantai, Acibadem) with thousands of beds across Malaysia, Singapore, Turkey, and India; comparable on regional healthcare delivery footprint, brand recognition, and corporate health contracts, though hospital-led rather than GP-clinic-led.
• Columbia Asia: Asia Pacific hospital chain (now under IHH) operating ~17 hospitals and clinics across Malaysia, Indonesia, Vietnam, and India; comparable as a private, mid-market multi-country Asia Pacific healthcare operator with employer and insurer partnerships.
• Pantai Holdings (Pantai Hospital): Malaysian private hospital chain owned by IHH Healthcare offering secondary and tertiary care alongside preventive health screening; comparable as a Malaysian incumbent private healthcare provider competing for corporate health screening and preventive care demand that Qualitas also targets.

Direct peers

• Speedoc: Singapore-headquartered on-demand house-call doctor and teleconsultation platform operating in Singapore and Malaysia; directly comparable to Qualitas Plus Telemedicine @ Qualitas on virtual primary care, B2C teleconsultation, home medication delivery, and corporate wellness contracts across the same Southeast Asian geography.
• Doctor Anywhere: Southeast Asian telehealth and corporate wellness platform active in Singapore, Malaysia, Thailand, Vietnam, Indonesia, and the Philippines; comparable to Qualitas on a B2B2C employer-sponsored virtual primary care model with a network of partnered clinics for in-person referrals.
• BookDoc: Malaysian-founded healthtech platform offering appointment booking, teleconsultation, and corporate wellness tied to a network of partnered clinics; overlaps directly with Qualitas on Malaysian primary care marketplace and app-based patient engagement.
• MyDoc Pte Ltd: Singapore-based corporate telehealth and digital health platform connecting employees to GP teleconsultations and pharmacy delivery; competes for the same employer-sponsored virtual primary care contracts that drive Qualitas's corporate medical solutions in Singapore and Malaysia.
• Doctor2U (by ALIVE Healthcare): Malaysian digital health platform under ALIVE Healthcare offering teleconsultation, medication delivery, and corporate health partnerships; directly competitive with Qualitas Plus in Malaysia for app-based primary care access and employer health plans.

Regional players

• WhiteCoat (WhiteCoat Holdings): Singapore-headquartered on-demand telemedicine and chronic disease management provider focused on insurers, employers, and public health programs; comparable in telehealth + corporate B2B delivery but predominantly Singapore-centric, whereas Qualitas has Malaysia and Australia breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/qualitasmed
• Facebookfacebook.com/qualitashealthmedicalgroup
• LinkedInlinkedin.com/company/qualitas-medical-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Qualitas Health