Hello Doktor
- Company typePrivate
- Founded2018
- HeadquartersKuala Lumpur, Malaysia
- Headcount11–50
- GTM typeB2C
- OfferingServices
Hello Doktor firmographics
Firmographics- Name
- Hello Doktor
- Legal name
- HELLO HEALTH MALAYSIA SDN. BHD.
- Website
- https://hellodoktor.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Hello Doktor industry classification
Industry- Product category
- Digital Health and Telemedicine Services
- NAICS
- Ambulatory Health Care Services (621)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industry
- Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK)
Keywords
Where Hello Doktor is headquartered
LocationHeadquarters
- HQ city
- Kuala Lumpur
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Hello Doktor business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Telemedicine Consultations: RM1 consultation fee for online doctor consultations via video or chat. Doctors determine treatment suitability and issue prescriptions.
- Prescription Medications: Sale of prescription medications including Cialis (tadalafil) 5mg and 20mg. Products dispensed through licensed pharmacy partners. Prices: Cialis 5mg (28 tablets) RM329, Cialis 20mg (8 tablets) RM339.
- Vaccination Services: Vaccination packages through partner clinics. Influenza vaccines from RM58, HPV vaccines RM1,600, Dengue vaccines RM390.
- Health Screening: Health screening packages through partner clinics. Basic packages from RM299, blood test packages from RM150.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Online Doctor Consultation |
| Subscription | Pay-as-you-go | Cialis 5mg (Pelan Berterusan) |
| Subscription | Pay-as-you-go | Cialis 20mg (Pelan Hujung Minggu) |
| Unit Pricing | Pay-as-you-go | Influenza Vaccination |
| Unit Pricing | Pay-as-you-go | HPV Vaccination (3 doses) |
| Unit Pricing | Pay-as-you-go | Dengue Vaccination (2 doses) |
| Unit Pricing | Pay-as-you-go | Basic Health Screening Package |
| Unit Pricing | Pay-as-you-go | Standard Male Health Screening |
| Unit Pricing | Pay-as-you-go | Silver Blood Test Package |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Hello Doktor product offering
Product offeringCore offering
Hello Doktor is a Malaysia-based digital health platform operated by HELLO HEALTH MALAYSIA SDN. BHD. that provides online doctor consultations, prescription medications, vaccinations, health screening packages, men's health treatments, and a subscription-based GLP-1 weight loss program (Hello Balance) to individual consumers.
Product overview
Hello Doktor is a Malaysian digital health platform operating as a multi-module ecosystem comprising: (1) a health information portal with expert-reviewed articles, (2) telemedicine services with registered MMC doctors offering RM1 consultations, (3) health tools including BMI calculators, risk assessments, and screening tools, (4) prescription medications like Cialis (Tadalafil) for erectile dysfunction, (5) a GLP-1 weight loss program (Hello Balance), (6) vaccination and health screening bookings through partner clinics, and (7) health community forums. The platform serves 14 million users, integrates 1,000+ pharmacy partners, and covers conditions including men's health, children's health, vaccination, supplements, and chronic diseases like diabetes and cancer.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Doctor Consultations Remote medical consultation service delivered through the Hello Doktor platform, connecting Malaysian patients with a panel of licensed doctors for diagnosis, advice, and prescriptions.
- Cialis (Tadalafil) Prescription Medication Prescription medication (Tadalafil/Cialis) sold through the Hello Doktor platform for the treatment of erectile dysfunction, offered to adult male patients following online consultation.
- Vaccination Services Vaccination booking and administration services offered to individual consumers via the Hello Doktor platform as part of preventive care.
- Health Screening Packages Diagnostic health screening packages sold to individual consumers through the Hello Doktor platform as part of preventive wellness.
- Hello Balance (GLP-1 Weight Loss Program) Subscription weight loss program featuring GLP-1 medication, delivered through Hello Doktor to individual consumers seeking medical weight management.
Quantifiable outcome
- 5,074 service reviews recorded for the telemedicine platform
- +1 more outcomes
Companies that use Hello Doktor
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles1 record
Hello Doktor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Hello Doktor partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Zuellig Pharma Sdn. Bhd.corePharmaceutical distributor holding registration for Cialis (tadalafil) products in Malaysia. Zuellig Pharma is the registered holder of Cialis with NPRA (National Pharmaceutical Regulatory Agency), enabling legal distribution of prescription ED medications through the Hello Doktor platform.
- Eli LillycoreOriginal manufacturer of Cialis (tadalafil) brand medication. Cialis is registered with NPRA Malaysia under Eli Lilly's product registration, distributed via Zuellig Pharma in Malaysia and fulfilled through Hello Doktor's pharmacy partner network.
- Careclinics Healthcare ServicescorePartner clinic providing vaccination services including influenza (Influvax Tetra) and dengue (Qdenga) vaccines. Part of the 1000+ clinic network enabling Hello Doktor users to access in-person vaccination services.
- MJ HealthcarecorePartner clinic providing health screening packages including male and female health screening and vaccination services. Part of the partner clinic network for in-person health services.
- Klinik Utama 24 Jamminor24-hour partner clinic providing influenza vaccination services through the Hello Doktor platform booking system.
- KMI Taman Desa Medical CentreminorPartner medical centre providing influenza vaccination services via the Hello Doktor platform.
- Klinik MediloveminorPartner clinic providing influenza vaccination services through the Hello Doktor booking system.
- Dr Farid Medical ClinicminorPartner clinic providing blood test screening packages (Silver package at RM150) via the Hello Doktor platform.
- Life Care Diagnostic Medical CentreminorPartner medical centre providing HPV vaccination services (Gardasil 9, 3-dose package at RM1,600) via the Hello Doktor platform.
- He Medical ClinicminorPartner clinic providing basic health screening packages (Basic package at RM299) via the Hello Doktor platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Hello Doktor competitors and assessment
Company assessmentDirect peers
- Alodokter: Leading Indonesian health platform with doctor consultations, health articles, hospital booking, and insurance integration. Comparable content-plus-commerce digital health model targeting Southeast Asian consumers.
- BookDoc: Malaysian health-tech platform connecting patients to doctors, specialists, and wellness services via app. Comparable in operating geography and consumer-facing booking/telehealth model.
- Doctor Anywhere: Southeast Asian telehealth operator offering video consultations, e-pharmacy, and chronic care management. Comparable consumer-direct telemedicine and prescription delivery business model, with active presence in Malaysia/Singapore.
- Halodoc: Indonesia-based integrated telehealth, e-pharmacy, and doctor booking platform. Closely comparable business model combining content, teleconsultation, prescription delivery, and partner clinic bookings.
- DoctorOnCall: Malaysia-based telehealth platform offering online doctor consultations, e-pharmacy, and health content. Directly competes with Hello Doktor in the same Malaysian consumer market with similar digital front door functionality.
Broad incumbents
- Practo: India-headquartered digital healthcare platform offering doctor booking, teleconsultation, e-pharmacy, and health content. Comparable multi-module digital health ecosystem model serving a large Asian consumer base.
- Zocdoc: Established US doctor booking and telehealth marketplace. Comparable digital front door and appointment booking model, though operating at much larger scale and in a different regulatory environment.
Emerging players
- Speedoc: Singapore-based on-demand healthcare app offering house-call doctors, teleconsultations, and home-based services. Comparable telemedicine/dispatch model with similar doctor-on-demand positioning.
Regional players
- MyDoc: Singapore-based digital health platform providing telemedicine, e-prescriptions, and corporate health benefits. Comparable consumer/employer teleconsult platform operating in adjacent Southeast Asian market.
- WhiteCoat: Singapore-headquartered telemedicine and digital healthcare provider with teleconsult, chronic care, and prescription delivery. Comparable model but primarily serving Singapore rather than Malaysia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Hello Doktor social profiles
Digital presenceHello Doktor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hello Doktor leadership team
Management profileNumber of profiles
Profiles7 records
Hello Doktor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hello Doktor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hello Doktor
What does Hello Doktor do?
Hello Doktor is a Malaysia-based digital health platform operated by HELLO HEALTH MALAYSIA SDN. BHD. that provides online doctor consultations, prescription medications, vaccinations, health screening packages, men's health treatments, and a subscription-based GLP-1 weight loss program (Hello Balance) to individual consumers.
Is Hello Doktor a public or private company?
Hello Doktor is a private company. It is classified as corporate owned and is currently operating.
When was Hello Doktor founded?
Hello Doktor was founded in 2018. It employs 11 to 50 people.
Where is Hello Doktor based?
Hello Doktor is headquartered in Kuala Lumpur, Malaysia, in the Asia region.
How does Hello Doktor make money?
Four revenue lines are on record. Telemedicine Consultations are the primary driver. The others are prescription Medications, vaccination Services and health Screening.
Who are Hello Doktor's main competitors?
Direct peers on record are Alodokter, BookDoc, Doctor Anywhere, Halodoc and DoctorOnCall. Broad incumbents are Practo and Zocdoc. Speedoc is listed as an emerging player. Regional players are MyDoc and WhiteCoat.
Does Hello Doktor have an API?
No public API is recorded for Hello Doktor.
What industry is Hello Doktor in?
Hello Doktor's product category is Digital Health and Telemedicine Services. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLALACAK, Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored). Its NAICS code is 621 and its SIC code is 8000.