C1
C1 is a US-based IT solutions provider delivering AI-powered communications, infrastructure, and security solutions to enterprise and public sector customers across healthcare, education, financial services, and government verticals. The company combines proprietary platforms including C1 Elly and Headless Identity Infrastructure with managed services and technology integration across a 40+ partner ecosystem.
- Company typePrivate
- Founded1993
- HeadquartersBloomington, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What C1 does
C1, formerly ConvergeOne, Inc., is a privately held US-based IT solutions provider headquartered in Eagan, Minnesota, specializing in AI-powered communications, infrastructure, and security solutions for enterprise and public sector customers. The company operates across three core platforms: communications (C1 Connected Experience or C1CX, including UCaaS, CCaaS, and the C1 Elly generative AI suite), infrastructure (enterprise networking, modern data center, cloud, and hyper-converged solutions), and security (AI-powered threat detection, IAM, network security, physical security, and the Risk Mitigation Solution Suite). Its May 2025 launch of Headless Identity Infrastructure, a programmable identity governance platform designed specifically for AI agents rather than human users, positions C1 at the intersection of enterprise security and the emerging agentic workforce.
The company's business model combines three revenue streams: managed services (C1 Advantage, providing 24/7 monitoring and operations), professional services (advisory, implementation, and consulting), and technology resale and integration across a 40+ partner ecosystem. C1 distributes primarily through direct enterprise field sales supported by channel partnerships, with notable Cisco Preferred Partner status across all six Cisco 360 Partner Program designations, alongside strategic relationships with Palo Alto Networks, Genesys, Dell Technologies, and Wiz. Its primary customer verticals are healthcare, K-12 education, financial services, and state and local government, with secondary exposure to manufacturing, utilities, and higher education. Named customers include Road Runner Sports, Artesia General Hospital, Aldine Independent School District, Foundever, Cucamonga School District, and JFK International Air Terminal.
Following its June 2024 emergence from Chapter 11 bankruptcy with approximately $1.6 billion in restructured debt and an 80% reduction in obligations, C1 has undergone a strategic repositioning around AI. The company rebranded from ConvergeOne to C1, launched multiple AI-native products, achieved elite partner status with Cisco and Genesys, and integrated Wiz's cloud security platform into its identity governance engine. June 2025 layoffs affecting hundreds of employees across sales, operations, IT, and alliances accompanied continued investment in AI capabilities, reflecting a turnaround-oriented balance of cost discipline and growth reinvestment. The company maintains operations in North America and India and reports its solutions touch over one million people daily.
C1 firmographics
Firmographics- Name
- C1
- Legal name
- ConvergeOne, Inc.
- Website
- https://onec1.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- C1 is a US-based IT solutions provider delivering AI-powered communications, infrastructure, and security solutions to enterprise and public sector customers across healthcare, education, financial services, and government verticals. The company combines proprietary platforms including C1 Elly and Headless Identity Infrastructure with managed services and technology integration across a 40+ partner ecosystem.
- Ownership category
- akta.pro rank
C1 industry classification
Industry- Product category
- Enterprise IT Solutions and Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Model Governance, Risk & Compliance (GRC) Platforms (HDAAAKAA)
Keywords
Where C1 is headquartered
LocationHeadquarters
- HQ city
- Bloomington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
C1 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed Services: C1 offers managed services (C1 Advantage) providing 24/7 monitoring, security operations, infrastructure management, and ongoing optimization for Cisco, Palo Alto Networks, and other technology platforms. These services provide recurring revenue through contracted service agreements.
- Professional Services: Advisory and professional services including implementation, deployment, migration, and consulting engagements. Services cover network modernization, cybersecurity implementation, cloud migration, and contact center deployment.
- Technology Solutions Resale: Resale and integration of technology products from partner vendors including Cisco, Palo Alto Networks, Genesys, Dell, Avaya, and others as part of comprehensive solution delivery.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
C1 product offering
Product offeringCore offering
C1 designs, integrates, and operates AI-powered enterprise IT solutions across three pillars: communications (C1CX unified communications and contact center, C1 Elly generative AI, cloud calling), infrastructure (enterprise networking, modern data center, cloud, data protection), and security (AI-powered threat detection, cybersecurity, physical security, Risk Mitigation Solution Suite). It packages these solutions with advisory, professional, and managed services (C1 Advantage) delivered on best-in-class partner technologies from Cisco, Palo Alto Networks, Genesys, Dell, and others.
Product overview
C1 is a technology solutions company offering a unified portfolio of AI-powered communications, infrastructure, and security solutions. The core C1 Connected Experience (C1CX) platform provides workforce engagement, collaboration, and automation capabilities, supplemented by the C1 Elly generative AI suite (Elly Assist, Elly Automate) for intelligent automation. Security offerings include AI-powered threat detection, cybersecurity (IAM, data security, network security), physical security, and the Risk Mitigation Solution Suite (RMSS) combining AMaaS, VMaaS, and WAVES Security. The recently launched Headless Identity Infrastructure targets the agentic enterprise for AI agent identity management. C1 Advantage provides managed services while Advisory and Professional Services enable implementation across enterprise environments.
Differentiator
Problem solved
Functional benefit
Brands
- C1 Elly: AI-powered platform including C1 Elly Automate (intelligent virtual assistant) and C1 Elly Assist (AI copilot)
- C1 OnGuard
- C1CX (C1 Connected Experience)
- RMSS (Risk Mitigation Solution Suite)
- C1 Advantage
Products and services
- C1 Connected Experience (C1CX) Unified communications and collaboration platform empowering workforce engagement, collaboration, and automation for enterprise employee and customer interactions.
- C1 Elly Generative AI platform comprising C1 Elly Assist (AI copilot bridging the AI-to-human gap) and C1 Elly Automate (intelligent virtual assistant for the enterprise) for AI-powered customer and employee interactions.
- C1 Cloud Calling Cloud-based voice calling solution within the C1CX communications platform for enterprise voice communications.
- C1 Fabric Network fabric solution enabling connected experiences across enterprise communications environments.
- Contact Center as a Service (CCaaS) Cloud-native contact center solution offering customer experience advisory, workforce engagement management, and total care support services for enterprise customers.
- Unified Communications as a Service (UCaaS) Unified communications offering including modern meeting rooms and workspaces, plus modern workplace advisory services for enterprise collaboration.
- Enterprise Networking Enterprise network infrastructure solutions including mobility, wireless, and networking capabilities for distributed enterprise environments.
- Modern Infrastructure Comprehensive infrastructure solutions covering cloud, converged and hyper-converged infrastructure, data and AI, data center modernization, data protection, edge computing, and virtualization for enterprise customers.
- AI-Powered Security Security solutions powered by AI including AI-powered compliance and risk management, threat detection and response, and security automation for enterprise environments.
- Cybersecurity Full cybersecurity portfolio including data security, identity and access management (IAM), network and infrastructure security, risk mitigation, security advisory and risk management, and security for cloud and hybrid cloud environments.
- Physical Security Physical security solutions including access control integration and advanced surveillance systems for enterprise facilities.
- C1 OnGuard Machine learning-powered observability solution providing maximum resiliency and proactive monitoring across enterprise IT environments.
- Risk Mitigation Solution Suite (RMSS) Comprehensive risk management solution combining C1 Asset Management as a Service (AMaaS), Vulnerability Management as a Service (VMaaS), and C1 WAVES Security for end-to-end visibility and proactive risk management.
- C1 Asset Management as a Service (AMaaS) Real-time, comprehensive view of all assets within an IT environment, providing the foundation for vulnerability management and risk mitigation.
- C1 Vulnerability Management as a Service (VMaaS) Continuous scanning and protection for valuable assets, reducing exposure to emerging threats through automated vulnerability assessment.
- C1 Cyber Visibility WAVES Security assessment solution providing a deep, data-driven view of IT environments to uncover hidden vulnerabilities, unmanaged assets, and security gaps, with alignment to NIST, PCI-DSS, HIPAA, and ISO 27001.
- Headless Identity Infrastructure Unified programmable platform consolidating identity governance, vaulting, credentials, real-time authorization, and agent identity into a single graph, designed specifically for AI agents rather than human users.
- C1 Advantage Managed services offering delivering continuous protection, 24x7 monitoring, proactive threat detection, and rapid response for enterprise IT environments.
- Advisory Services Strategic consulting services including zero trust maturity assessments, AI-readiness workshops, and compliance gap analysis for enterprise customers.
- Professional Services Implementation and deployment services including seamless deployment of security platforms, API integrations, and architecture design for enterprise IT projects.
Quantifiable outcome
- 30% fewer security-related tickets within 60 days of deployment
- +7 more outcomes
Companies that use C1
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles5 records
C1 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
AI capability12 records
Feature6 records
C1 partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, major and minor.
- CiscocoreC1 achieved Preferred Partner status across all six designations within the Cisco 360 Partner Program, becoming one of the first national partners to earn this distinction across the full Cisco portfolio. The designations cover networking, cloud and AI infrastructure, security, Splunk, collaboration, and services, validating C1's technical capabilities and customer engagement delivery.
- WizcoreC1 joined the Wiz Integration Network (WIN), enabling Wiz cloud security findings to flow directly into C1's governance engine, automatically triggering access decisions, policy enforcement, and entitlement revocation without manual intervention. The partnership addresses the emerging agentic workforce of autonomous AI agents.
- GenesyscoreC1 recognized as the 2025 Genesys Expansion Partner of the Year for deploying AI-powered customer experience capabilities including virtual agents, automated summarization, and intelligent routing. Both companies enable clients to modernize CX environments and move into the agentic AI era.
- Palo Alto NetworkscoreStrategic collaboration providing AI-driven security solutions combining Palo Alto Networks' Cortex XSIAM, Cortex XDR, and Advanced WildFire platforms with C1's full-lifecycle security services including advisory, professional, and managed services.
- Dell TechnologiescorePartnership for driving innovation and growth with Dell's leading-edge technology solutions from data centers to cyber recovery. C1 implements Dell VxRail hyperconverged infrastructure and PowerProtect data protection solutions.
- AvayamajorPartnership for transforming communication experiences with Avaya's innovative solutions for seamless collaboration and enhanced customer engagement.
- Extreme NetworksmajorPartnership leveraging Extreme Networks' agile and secure cloud networking solutions designed for digital transformation.
- HPE NetworkingmajorPartnership for HPE Networking solutions as part of C1's comprehensive networking portfolio.
- Juniper NetworksmajorPartnership using Juniper's AI-driven networking and security solutions to simplify IT operations and enhance user experiences.
- RingCentralmajorPartnership offering RingCentral Powered By C1CX, unifying voice, messaging, and video on an AI-driven platform to enhance productivity and customer engagement.
- Palo Alto NetworkscoreCombined AI-powered security solutions helping enterprises detect threats faster, improve compliance, and secure hybrid environments through Cortex platform and C1 managed services.
- Code.orgminorC1 partners with Code.org to provide computer science education to prepare tomorrow's technology workforce and create a computing workforce that resembles the world in which we live.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
C1 competitors and assessment
Company assessmentDirect peers
- CDW Corporation: CDW is one of the largest US-based IT solutions and services providers, offering hardware, software, networking, and managed services to enterprise and public-sector buyers. Highly comparable to C1 in business model, vendor partnerships (Cisco, Palo Alto), and vertical mix.
- Insight Enterprises: Insight is a global integrator offering hardware, software, services, and managed solutions across enterprise IT. Competes head-to-head with C1 in Cisco-led networking, security, and cloud transformation deals.
- Presidio: Presidio is a US-focused IT solutions provider and integrator with strong Cisco, security, and managed services practices. Closely comparable in size, vertical mix, and delivery model to C1.
- Converge Technology Solutions: Converge is a North American IT solutions provider and Cisco Gold partner offering infrastructure, cloud, security, and managed services. Similar customer profile (enterprise, public sector) and solution portfolio to C1.
- Connection: Connection (formerly PC Connection) is an enterprise IT solutions provider delivering hardware, software, networking, and services. Competes with C1 in mid-market and enterprise IT integration engagements.
Broad incumbents
- Computacenter: Computacenter is a large UK-headquartered IT integrator with strong US and European enterprise presence. Broader geographic scale and deeper enterprise footprint make it a broad incumbent comparable to C1 in services delivery.
- Logicalis: Logicalis is a global IT solutions and managed services provider focused on enterprise digital transformation, networking, and security. Comparable to C1 in managed services, Cisco partnership, and enterprise customer mix, though larger international scale.
- Accenture: Accenture is a global professional services firm with a large technology and security practice that competes with C1 on large enterprise digital transformation, networking, and managed services engagements, though at much greater scale and breadth.
- Palo Alto Networks: Palo Alto Networks is a strategic technology partner of C1 but also increasingly competes via direct enterprise sales and managed security services (Unit 42, Cortex XSIAM). Its go-direct motion is a structural risk to C1's security services revenue.
- Genesys: Genesys is a core CX/CCaaS technology partner of C1 and a potential competitor as it expands cloud-native, AI-driven direct delivery. Comparable on the contact center product dimension that underpins C1's Genesys-led CX practice.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
C1 social profiles
Digital presenceC1 compliance and trust
Trust signalCompliance4 records
C1 financial estimates
Financial estimateRevenue estimate
Valuation estimate
C1 leadership team
Management profileNumber of profiles
Profiles11 records
C1 subsidiaries and ownership
Company hierarchySubsidiaries1 record
C1 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
C1 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about C1
What does C1 do?
C1 designs, integrates, and operates AI-powered enterprise IT solutions across three pillars: communications (C1CX unified communications and contact center, C1 Elly generative AI, cloud calling), infrastructure (enterprise networking, modern data center, cloud, data protection), and security (AI-powered threat detection, cybersecurity, physical security, Risk Mitigation Solution Suite). It packages these solutions with advisory, professional, and managed services (C1 Advantage) delivered on best-in-class partner technologies from Cisco, Palo Alto Networks, Genesys, Dell, and others.
Is C1 a public or private company?
C1 is a private company. It is classified as unknown and is currently operating.
When was C1 founded?
C1 was founded in 1993. It employs 1,001 to 5,000 people.
Where is C1 based?
C1 is headquartered in Bloomington, United States, in the North America region.
How does C1 make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services and technology Solutions Resale.
Who are C1's main competitors?
Direct peers on record are CDW Corporation, Insight Enterprises, Presidio, Converge Technology Solutions and Connection. Broad incumbents are Computacenter, Logicalis, Accenture, Palo Alto Networks and Genesys.
Does C1 have an API?
Yes. Headless Identity Infrastructure provides API, MCP tool, and CLI access for credential retrieval, authorization checks, and governed access requests. The platform is designed specifically for AI agents rather than human users.
What industry is C1 in?
C1's product category is Enterprise IT Solutions and Managed Services. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 54151 and its SIC code is 7373.