What DOC+ does

DOC+ (Док плюс), operated by the Russian limited liability company ООО «МК Доктор рядом» (Medical Company Doctor Nearby), is a consumer telemedicine platform providing on-demand pediatric consultations to parents of young children across Russia. The service delivers 24/7 access to verified pediatricians via three synchronous channels — chat, video, and audio — and pairs each child with a persistent personal account that retains the full history of consultations, enabling the assigned doctor to issue context-aware recommendations, interpret blood tests, and provide second opinions. The platform is differentiated by an exclusive focus on pediatrics, a pediatrician panel whose clinical experience ranges from 2 to 37 years, and a value proposition explicitly aimed at regional families who would otherwise have to travel to Moscow for specialist access.

Under the hood the product is a self-serve web application (docplus.ru and docplus.telemed-dr.ru) where parents register, create a child profile, select an urgent or scheduled consultation, and pay per session; the company also markets a "Personal Doctor" feature for longitudinal monitoring from birth and a "Health Monitoring Service." Reported operating metrics include 100,000+ pediatric consultations annually, a 4.9/5 average consultation rating, and a 96.5% positive quality rating.

Commercially, DOC+ operates a direct-to-consumer, usage-based revenue model with per-consultation fees, an aggressive 80% first-consultation promotional discount via the «МАМАТУТ» code, and a 30-day coupon retention mechanic that suggests an early-stage consumer-acquisition buildout. The company holds a medical activity license issued by the Moscow Department of Health (04.10.2021), is headquartered in Moscow, and reports 101–250 employees; it has not disclosed revenue, headcount trends, new funding rounds since 2018, or any AI/ML capabilities.

Name

DOC+

Legal name

Общество с ограниченной ответственностью «Медицинская компания Доктор рядом»

Website

https://docplus.ru

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Short description

DOC+ (Док плюс) is a Russian direct-to-consumer telemedicine platform offering 24/7 online pediatric consultations via chat, video, and audio to parents of young children across Russia.

Ownership category

akta.pro rank

Product category

Pediatric Telemedicine Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Family & Pediatric Direct-to-Consumer Virtual Care (HLALAAAI)

akta.pro secondary industries

Pediatric Urgent Care Telehealth Platforms (HLALAJAE), Pediatric Specialty Telehealth (e.g., pediatric allergy, GI, endocrinology) (HLALAHAG)

Keywords

• Pediatric telemedicine services
• Online medical consultations
• Digital health platform
• Children healthcare services
• Remote doctor visits

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Telemedicine Consultation Fees: Revenue generated from paid online pediatric consultations via chat, video, or audio. Customers pay per consultation with promotional discounts available for first-time users.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

DOC+ operates a digital telemedicine platform that delivers online pediatric consultations to parents via chat, video, or audio on a 24/7 basis. The service includes a personal doctor feature assigning a dedicated pediatrician to each child and a health monitoring service tracking development from birth, with full consultation history preserved in a personal account to enable context-aware medical recommendations.

Product overview

DOC+ (Док плюс) is a telemedicine platform offering online pediatric consultations via chat, video, or audio. The service operates as a unified platform featuring a personal doctor feature (assigning a dedicated pediatrician to monitor the child's health) and a health monitoring service (providing ongoing developmental tracking from birth). The company is operated by ООО "МК Доктор рядом" (Medical Company Doctor Nearby) and serves mothers and young children across Russia, with over 100,000 pediatric consultations conducted annually.

Differentiator

Problem solved

Functional benefit

Products and services

• DOC+ Telemedicine Consultations A telemedicine platform providing online consultations with pediatricians via chat, video, or audio, offering 24/7 access to qualified doctors so parents can receive professional medical advice without queues or physical visits. Available to parents of children from birth through early years across Russia.
• Personal Doctor Feature A service that assigns a dedicated personal pediatrician to monitor a child's health from birth, providing personalized recommendations based on the child's development and health history stored in the personal account. Targeted at parents who want continuity of care from a single trusted doctor.
• Health Monitoring Service Professional health monitoring for children from birth through early years, providing accurate answers and personalized recommendations considering the child's development and health specifics. Delivered through the DOC+ telemedicine platform.

Quantifiable outcome

• 4.9/5 average consultation rating
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Zocdoc: Online appointment-booking and telehealth marketplace connecting patients to physicians; relevant comparator for booking/marketplace mechanics that complement a pediatric telehealth offering like DOC+.

Direct peers

• Babylon Health: DTC virtual-care platform offering chat, video, and audio consultations with doctors, including family and pediatric offerings; structurally comparable business model to DOC+.
• DocDoc (DocDoc.ru): Russian online appointment-booking and telemedicine marketplace for doctors; closest direct peer on online scheduling, doctor search, and virtual consultation booking for Russian consumers.
• Telemedicina (telemedicina.ru): Russian telemedicine service offering remote consultations with general and specialty physicians; comparable on online consultation formats and pediatric/general virtual care delivery.
• Doctis (doctis.ru): Russian DTC telemedicine platform offering chat, video, and audio consultations with practicing doctors; competes head-to-head with DOC+ in the same consumer base and consultation modalities.

Broad incumbents

• Teladoc Health: Global DTC virtual-care leader; comparable on multi-format consultation platform (chat, video, audio) and pediatric/adolescent virtual care offerings, though operating at vastly different scale and geography.
• Medsi Group: One of Russia's largest private healthcare networks; operates both clinics and telemedicine offerings, serving as a broad incumbent that bundles in-person pediatric care with online consultations.
• Doctor on Demand (Included Health): US-based virtual care platform with family/pediatric coverage; comparable on DTC family and pediatric virtual care positioning and teleconsultation workflow.
• SberDoc (SberZdorovye / SberHealth): Sber's telehealth platform offering online doctor consultations across Russia; directly comparable in DTC virtual-care model and overlaps heavily on pediatric urgent and scheduled consultations.
• Yandex Health (Yandex Zdorovye): Yandex's general-purpose telehealth service integrated into the Yandex super-app; serves a similar Russian consumer base and competes for the same online pediatric consultations, with structural advantages in distribution and brand reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/docplusru

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DOC+