HomePoint

What HomePoint does

HomePoint (legal entity: HomePoint Maint, Inc.) is a subscription-based concierge home maintenance service headquartered at 919 W 12th Street, Austin, TX, founded in July 2019 by Jon Driscoll (CEO) and Jeffrey McDowell (CFO). The company targets owners of high-value residential properties — typically homes valued at $1M or more — primarily in the Austin metro area, and positions itself as "primary care for the home," providing a single point of contact for preventive maintenance, repairs, and project coordination that would otherwise require the homeowner to manage multiple contractors. The service is delivered by an in-house team of Home Doctors, technicians, and coordinators, predominantly hired from military veteran backgrounds and operating under an employee-ownership model.

The core product bundle combines an Annual Home Physical (a 360-degree roof-to-foundation inspection with a digital interactive report), four Quarterly Maintenance visits aligned to seasonal tasks, and Handyman On-Demand (two included hours of labor annually, with additional hours billed at $95/hour plus parts). A Digital Records dashboard maintains an interactive inventory of appliances, mechanical systems, and work histories. Add-on services include Annual Pest Control (quarterly EPA-approved treatments under Texas Structural Pest Control Business License No. 0933137) and Project Management for coordinating vetted third-party specialists. A Freeze Audit and tiered freeze-response playbook are bundled with every subscription, and the company maintains partnership channels with at least seven insurance carriers (PURE, Chubb, Cincinnati, USAA, Allstate, State Farm, Nationwide) plus real estate professional referrals.

The business model is predominantly subscription-recurring, with pricing tiers of $4,000/year for homes under 5,000 sq ft, $5,000/year for 5,000-8,000 sq ft, and $6,000/year for over 8,000 sq ft (each with a quarterly payment option at ~10% premium), plus usage-based revenue from incremental handyman hours and managed-services revenue from pest control. The company was bootstrapped from 2019 through April 2024, when it raised $2,000,000 in its first disclosed funding round (investors undisclosed). It employs 11-50 staff, is privately held with no parent company, and has not announced any acquisitions, subsidiaries, or public-market activity.

Name

HomePoint

Legal name

HomePoint Maint, Inc.

Website

https://gohomepoint.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

HomePoint is a subscription-based concierge home maintenance service in Austin, TX, serving owners of $1M+ luxury homes. It delivers annual home physicals, quarterly preventive maintenance, handyman labor, digital home records, and specialist project coordination via a dedicated Home Doctor, with pricing from $4,000 to $6,000 per year.

Ownership category

akta.pro rank

Product category

Home Maintenance Services

NAICS

Appliance Repair and Maintenance (811412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Household Management & Lifestyle Administration (HSACAIAC)

akta.pro secondary industry

Home Services Coordination & Vendor Management (HSACAIAI)

Keywords

• Concierge home maintenance
• Home maintenance subscription
• Preventive home care
• Residential handyman services
• Annual home inspection

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Annual Subscription - Under 5,000 sq ft: Annual subscription covering one Home Physical, four quarterly maintenance visits (up to 1.5 hours each), up to 2 hours of handyman labor, digital records access, and coordination of additional services. Priced at $4,000 annually or $4,400 via quarterly installments.
2. Annual Subscription - 5,000 to 8,000 sq ft: Annual subscription covering one Home Physical, four quarterly maintenance visits (up to 1.5 hours each), up to 2 hours of handyman labor, digital records access, and coordination of additional services. Priced at $5,000 annually or $5,556 via quarterly installments.
3. Annual Subscription - Over 8,000 sq ft: Annual subscription covering one Home Physical, four quarterly maintenance visits (up to 1.5 hours each), up to 2 hours of handyman labor, digital records access, and coordination of additional services. Priced at $6,000 annually or $6,668 via quarterly installments.
4. Additional Handyman Services: Incremental handyman services beyond the included 2 hours billed at $95/hour for labor plus parts. Project management services for coordinating third-party specialists incur an additional project management fee.
5. Pest Control Add-on: Quarterly exterior and spot interior pest control treatments using EPA-approved products. Rodent bait station monitoring available as an extra charge. Pricing based on home square footage.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

HomePoint is a subscription-based concierge home maintenance service for luxury homeowners in Austin, TX. The core offering bundles an Annual Home Physical (360-degree inspection with digital report), four seasonal Quarterly Maintenance visits, up to 2 hours of Handyman On-Demand labor per year, and an interactive Digital Records dashboard, all for an annual fee scaled to home square footage ($4,000–$6,000). Add-on services include Project Management for specialty trades, Annual Pest Control, and Freeze Audits.

Product overview

HomePoint is a subscription-based concierge home maintenance service offering a single point of contact for luxury homeowners in Austin, TX. The core offering combines an Annual Home Physical (360-degree inspection with a digital report), Quarterly Preventive Maintenance (four seasonal visits covering all major appliances and systems), and Handyman On-Demand (2 included hours of labor). Add-on services include Project Management (specialist trade coordination), Digital Records (interactive home dashboard), Annual Pest Control (quarterly EPA-approved treatments), and a Freeze Audit (freeze vulnerability assessment with action playbook). Monthly maintenance checklists and a blog provide additional homeowner education. The company was founded in July 2019, primarily hires military veterans, and operates on an employee-ownership model.

Differentiator

Problem solved

Functional benefit

Products and services

• HomePoint Annual Maintenance Subscription Annual subscription membership for luxury Austin homeowners that bundles one Annual Home Physical, four seasonal Quarterly Maintenance visits (up to 1.5 hours each), up to 2 hours of Handyman On-Demand labor, Digital Records dashboard access, Freeze Audit, and Project Management coordination. Priced by home size: $4,000 (under 5,000 sq ft), $5,000 (5,000–8,000 sq ft), or $6,000 (over 8,000 sq ft), with quarterly installment options.
• Annual Home Physical

Quantifiable outcome

• $500 saved on AC capacitor replacement vs $300-500 industry average
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Enviro Air and WaterminorStrategic or Co-development PartnerTrusted partner providing water filtration value for HomePoint customers. Partner testimonial indicates collaborative relationship as part of the HomePoint team ecosystem.
• Major Home Insurance Carrier (Unnamed)coreGTM or Marketing PartnerA major home insurance carrier engaged HomePoint to conduct comprehensive water and freeze damage prevention audits for their insured Austin homes. This partnership validates HomePoint's expertise and provides a referral channel for new customers.
• YardDocminorStrategic or Co-development PartnerPartner for drought-resistant plant recommendations and landscaping guidance in Austin's climate. HomePoint refers customers to YardDoc for water conservation strategies.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• American Home Shield: Largest U.S. home warranty provider covering repair/replacement of home systems and appliances. Adjacent business model to HomePoint — both charge recurring fees to manage household risk — but reactive (break/fix) rather than preventive.
• Angi (Angie's List): Largest U.S. home services marketplace connecting homeowners with local pros for maintenance, repair, and improvement projects. Broad incumbent that competes for the same customer wallet share, though without a preventive subscription offering.
• Porch Group: Home services software and insurance platform connecting homeowners with pros and home-related financial products. Comparable in the home-services ecosystem with overlap on real estate agent referrals and insurance distribution.
• Frontdoor: Public home warranty and on-demand home services company (formerly ServiceMaster Brands). Covers a related but reactive model (home warranty) at national scale; represents the most likely large competitor to build a preventive concierge tier.
• Terminix: National pest control service provider with recurring quarterly treatment plans. Directly overlaps with HomePoint's Annual Pest Control add-on and represents a potential partner or competitor in the maintenance-visit channel.

Others

• HouseCall Pro: SaaS platform for home service businesses (plumbing, HVAC, cleaning) covering scheduling, dispatch, and payments. Enabling rather than competing technology layer that home services companies like HomePoint could leverage to scale operations.

Direct peers

• Handy: Marketplace/platform for on-demand home cleaning, handyman, and assembly services, now part of Angi. Overlaps with HomePoint's handyman and project-coordination offerings, though Handy is transactional rather than subscription-concierge.
• Hello Alfred: Subscription-based home concierge service offering recurring household management tasks for residents of apartment buildings and homes. Most analogous subscription model for household care, though historically apartment- rather than single-family-focused.
• HelloTech: On-demand tech-enabled home services company (TV mounting, smart home setup, handyman tasks) with subscription offerings for homeowners. Direct competitor in the recurring home services subscription category, particularly for affluent households.

Emerging players

• Thumbtack: On-demand marketplace for local professionals across home maintenance, repair, and improvement. Indirect competitor for handyman and project management services; no subscription model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GoHomePoint
• LinkedInlinkedin.com/company/gohomepoint
• Instagraminstagram.com/gohomepoint

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HomePoint